Vodafone Outage in Belper, Derbyshire, England

@VodafoneUK I don't have a New Years Resolution, but I'd still love the cash to spend on my baby! If I won the competition, I MAY use some of the cash on the gym... and a good portion on @pizzahut because I'm a new mum and bloody deserve it because it is HARD WORK. #VeryMeRewards

@VodafoneUK superfast 2! Just missed 2 goals due to the crapness of your service

@VodafoneUK Hi my broadband should have been activated yesterday but is still not working

@VodafoneUK are THE worst company to have a phone contract with! AVOID THEM AT ALL COSTS!!! you are vile!!!!

@VodafoneUK are THE worst phone company to have a contract with!!! PLEASE AVOID THEM AT ALL COSTS!!!!!!!

Aaaaaatrrrrrrrgggghhhh @VodafoneUK or @Apple why since the lastest upgrade to iPhone do I get “call failed” error! I’ve tried to make the same call 5 times and it keeps cutting out. Which one of you can help me and if so can you call me as I can’t seem to dial out 😣😣😣😣😣😣

I’ve cancelled now with @VodafoneUK..terrible service and no stock

Looking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!

@VodafoneUK @VodafoneUK then I made a complaint to a manager and he said I was not eligible. So what is the point! A lot of time wasted for 0 result #annoyed

@VodafoneUK @VodafoneUK really disappointed with the service that I have received over the past 2 days. 3 members of your staff said I was eligible for your veryme rewards & there was a problem with my account & to ring a number of which upon being answered say that they are not be contacted

@LewisHamilton @VodafoneUK Maybe you could tell them to fix my broadband then Lewis. It would be much appreciated.

@VodafoneUK connection is so bad I can’t even access the app by Wifi, however it’s still showing connection is 48.9 mb/s when check on my mobile internet. What a joke, bad move, should of stuck with sky

@VodafoneUK Full of false promises. Lies, Lies and more Lies. Please don’t sign up with Vodafone. Learn from my poor experience!

@VodafoneUK Yes. Cancel my contract as I don’t agree to your latest proposed variation.

@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

@VodafoneUK Hi, please can you help with a landline issue I have. I can't get through to anyone using your website live chat and the twitter DM I sent yesterday hasn't been replied to.

@VodafoneUK please help just updated my phone and now won't work.

@VodafoneUK No my issues are over your box being over crowded you promised me the issue would be resolved within 3 months nine months ago every evening and at weekends I might as well have dial up - today has tipped me over the edge

@VodafoneUK The speed issue was supposed to have been resolved 6 months ago it hasn't

After pointless chat “help” with @VodafoneUK now been waiting on the phone for 35minutes and counting #useless

@VodafoneUK thank you so much for absolutely no help at all. So you are basically telling me go into store (in my own time & cost) to see IF they can help me. You should know if they can help. Utter rubbish and buck passing. #badservice #vodafone #CustomerExperience

@VodafoneUK want to cancel my upgrade I ordered yesterday over phone but been told I need to wait until it arrived in store and tell them I don’t want it. Seems daft you can’t cancel it over the phone.

@Ofcom do I do a complaint against @VodafoneUK via yourselves? they have accidentally blacklisted my iphone 11 days ago and refuse to do anything of use to rectify it, keep telling me to wait 72 hours for a resolution, shocking attitude and customer service

@VodafoneUK @AmazonUK #tuesdaytreats I'd treat my sister!

@VodafoneUK What is going on with your Network? It’s been down for 2 hours now. And my red bundle package has stopped working yet again...

@VodafoneUK My full name is Richard Curwood 07717722232 and i would like my contract termination date brought forward as i am not happy with the customer service i get.

@VodafoneUK Here we go again. DM us... we’ll help... I’ve done this a couple of times already and nothing! There are valid reasons why I don’t love you and want to leave now!!!

@VodafoneUK And there’s the catch. Join or upgrade. So all us existing frustrated customers that have been consistently let down have to wait and see out our contract as normal.

Hey @VodafoneUK I keep seeing your recent advert and I don’t love you. Never had. I want to leave in 30 days without penalty due to all your failings! Bet there’s a catch!

What the actual... @VodafoneUK has just called me at 8:30AM on a Sunday to discuss my complaint... for some reason I’m feeling more pedantic that normal #letYourCustomersSleep #ThanksForNothing

@VodafoneUK why can’t we Roma in egypt for free,You already sell you phones and network there, why should we pay £6 a day to use our plan ??????? #ripoff

Day 4 without signal in the CF45 area.@VodafoneUK paying for something for nothing.Everytime I contact them they say they can't update me.Just sign up to the signal alerts. One big joke.Not helpful at all.They need to understand mobile phones is some peoples only way of contact.

@PilotDeborah @ThreeUK @VodafoneUK @O2 @EE EE is your best bet! I ditched Three for a move to EE a year or so ago and never looked back. O2 struggle in airports. Best thing to do is get a prepaid SIM card and try out a different company that way before you commit. Especially if you have a dual SIM phone 😀

@VodafoneUK My god you wanna pay the engineers more they might get the problem fixed a bit quicker it’s only been over three weeks

@cho_boketto @VodafoneUK Feel your pain, I’m having a completely different issue thou @VodafoneUK #messatthebacstage #shame

@VodafoneUK how do I claim the very rewards when your App has been down for OVER THREE WEEKS 😡😡😡😡😡😡😡😡😡😡😡😡

@VodafoneUK Can you tell me why your upgrades and offers page is blank. This is not a browser or network issue. I have tried on a laptop (2 browser) and a phone on WiFi and 4g. Thanks

@VodafoneUK Yes he did, the only thing they did was to make the phone sim free and just charged to tablet, which he never ever used

@VodafoneUK ******* took you 24hrs to reply your a joke

@VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

@VodafoneUK I don’t k ow where to start! Ongoing problem about to tip me over the edge .. going on since last year