Vodafone Outage in Chesterfield, Derbyshire, England

This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

@VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???

Anyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.

@VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

@Claireebear218 @VodafoneUK I've never really had any issues with them before 🙏 hopefully be back on soon. Looks like he'll be working this weekend! X

@uptheblades @VodafoneUK Its usually ok, not really had problems before

@VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

@thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

@VodafoneUK - I need to speak to someone about a technical issue with my phone. Can someone contact me please.

Don’t ever join @VodafoneUK for your home broadband shocking services and awful customer services so glad I’m leaving to join @skytv on 9th November

@VodafoneUK you can reply to other people but ignoring me ?? Any wonder why I’m leaving such a awful network, I would appreciate it if you’re read this and get back to my DM I sent over an hour ago

@ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.

@VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

@VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(

@VodafoneUK Your Toby assistant is absolutely rubbish she never listens to what you’re saying to her she just goes and does what she wants and never mind the person who is calling Get rid of it worst experience I’ve ever had and I’ve been with you since 95

@Capwei Why didn't you tag @VodafoneUK for their appalling service.

@VodafoneUK Would be nice to receive a reply! You ask people for there tweets then dont bother to reply slight joke isnt it! Never mind!

I'd just like to thank @VodafoneUK for unduly cancelling my order at 9pm, (supposed to be delivered tomorrow), waste a good half hour going through security questions at a snails pace and various waiting, and then telling me the 24/7 chat support was closed for the day👍

@VodafoneUK Broadband has been down since 12:30pm today. We have 4 people working from home. We were told to allow 24-48 hours for the repair at three different times of the day by your agents. No mention of a discount or compensation. I need an update please!

@VodafoneUK never EVER use there broadband service! Customer service have no idea what’s going on, TERRIBLE service

The worst customer service award goes to 😡 @VodafoneUK @VodafoneGroup

@VodafoneUK 11:01 Vodafone broadband fails again. Now you can decant the wine it’ll be a while before service resumes

@VodafoneUK my broadband has been offline for 11 hours now and ive been snobbed by your support team this is a joke

@VodafoneUK any issues with 4g coverage around the Hull and East Riding area today? No signal for internet and app usage. Thank you.

@OpenreachHelp on visit to my property: "There's a problem with your router impacting on your connection. We'll ask Vodafone to send you a new one." @VodafoneUK: "We're not sending you a new router". No wonder they are rated so poorly.... #badservice

@VodafoneUK been having call trouble today. Call dropping / people not hearing me.