Vodafone Outage in Doncaster, England

@RingGo_parking Very sorry for the delay! No I’m on the current public release. However it would appear it was @VodafoneUK issues as when tried other apps they were slow to update or not connect at all.

@VodafoneUK Thanks for the reply. You did miss the point though; she had no communication that this was happening. Wouldn’t have been an issue for her otherwise

So @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.

@VodafoneUK hello, right my current phone is on contract with u but it’s broken so need a new one, contract ends sept 19 willing to pay to upgrade or contact termination but you can’t get your termination fees correct had 3 or 4 diff prices #Nothappy #help

@VodafoneUK have officially been the worst example of customer service I have ever experienced BEFORE even commencing with the order I placed with them over 3 weeks ago!! If you want fibre broadband I'd advise you look elsewhere first!! #blackfridaydeal #£20permonth hmmm...

It'd be awful for @VodafoneUK if everyone in the UK and the rest of Europe found out about their American advertising...

.@VodafoneUK woeful online chat...twice attempted to transfer me to retentions and twice, after 15-20mins of waiting the chat window disappears! Try 191 and it’s 36-6min wait time....not that bothered about retaining a customer of 20+ years! 😒

@VodafoneUK woeful online chat...twice attempted to transfer me to retentions and twice, after 15-20mins of waiting the chat window disappears! Try 191 and it’s 36-6min wait time....not that bothered about retaining a customer of 20+ years! 😒

I cannot wait until the end of my @VodafoneUK contract when I can cancel and never have to deal with the joke of a company again. Ridiculously bad company and customer service.

@VodafoneUK i’ve been trying to speak to someone via phone / live chat / dm all day, why are you so shit

@VodafoneUK @AmazonUK I'd treat myself to some kindle books #TuesdayTreats

@VodafoneUK hi. I am unable to use either my work or private phone to make calls in the DN10 area. Could you tell me what the problem is

@VodafoneUK @AmazonUK I would treat my mum , because she's been through a lot over the last 6 months , with battling her own illness and with dad passing away in March its been tough .

@VodafoneUK @AmazonUK I'd treat my daughter to some books for her kindle

@VodafoneUK poor experience on your business phone line this morning!

@VodafoneUK Absolutely not. Terrible company to deal with. Do not use them. Biggest con ever. Customer Service abysmal

@holliewaltersx @VodafoneUK What did I tell you! Worst company ever!!

@VodafoneUK Upgraded via app last night. Received email to confirm order stating I’d be advised when my order would be dispatched but was down for delivery today. Plan was not supposed to change until despatch. No dispatch confirmation/delivery details but plan has changed. Help!

2019-08-22 17:20:03 -Download (Mb/s): 14.50 -Upload (Mb/s): 5.29 -Ping (ms): 39.04 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK There is nothing that can convince me to stay after 3 hours on the phone & having to go through to several members of rude staff. 3 hours later I got through to a gentleman who got me through the process easily.

@remraFneB @VodafoneUK @iD_Mobile_UK @EE Damn g seems like you on some weird shit, you should change dealer 😂

2019-08-22 16:40:03 -Download (Mb/s): 6.97 -Upload (Mb/s): 10.10 -Ping (ms): 41.30 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK hi bought a sim for while I was away in turkey.. 25 quid a month on a payg no contact. I want to now cancel !! but if possible maybe just downgrade as I’d like to keep the sim

@VodafoneUK No service in CV10 for months hundreds complaining. Ask your own vodaphone shop in Nuneaton. Please do not ask me for details again, I and others have supplied them. Please do something.

@VodafoneUK But you can't! If even you are confused about it then it's definitely a misleading advert. It's not until three screens in on the customer journey that you get a vague clue that you can't. (assuming you scoll down below the "click me" buttons!)

I never believed when people said that @VodafoneUK cares only about new customers and the existing ones they don't want to help at all or "can't". Today was the first time when advisor was rude incompetent and in the end I end up with nothing. Spend 4 hours on phone -for nothing

@VodafoneUK @HuaweiMobileUK phones been away for a week. Came back today "repaired" with a battery at 100%. Picked up at 12 o'clock. And then it's down to 74% within 4 hours!! Reinstalled 4 apps in that time and made 5 minutes worth of calls. Terrible quality from the battery.