Vodafone Outage in Walthamstow, Greater London, England

@VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

@VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

@VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain

@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

@VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers

hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

Disappointed in @VodafoneGroup @VodafoneUK for making the choice to increase my plan.guy I spoke to had obviously had lots of calls complaining poor bloke, suffice to say I wont be continuing after this contract is over. Sure others will do the same. #timeandplace

We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

@Tractorgirl @TalkTalk @VodafoneUK If that happens I'll just cancel my dd and accept a number change. I don't understand how one of the biggest broadband companies don't have the technology to move their staff to home working and continue operating.

@Tractorgirl @TalkTalk @VodafoneUK My internet is so slow that when I video call a group of friends I'm unable to join in. They can't hear me and my screen keeps freezing, I can only communicate by typing in chat whilst watching them chat away to each other. I live alone, internet is so important for me to connect

@Tractorgirl @TalkTalk It's crazy, their message is that they're not running those services because of covid which suggests they haven't managed to make the move to working from home. I would've just upgraded with them but instead I'm moving to @VodafoneUK who've been great and will cancel TT for me.

@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

@VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup

@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n

@VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill

@VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.

@DamianPDavis @VodafoneUK The lockdown has certainly highlighted the need for *real* self-service. It shouldn’t be necessary to speak to someone to get access to the best upgrades.

@JeetendrapalP @VodafoneUK @VodafoneIN You must go for airtel. Much better service from Vodafone. And great customer service

I have taken the new SIM card for 2yr old number8859222266 on yesterday and they have told me that this sim will activated in two hours. And now they told me to travel 40 km from my area. Pathetic service and now changing my operator soon. Bad service @VodafoneUK @VodafoneIN

I have taken the new SIM card for 2yr old number8859222266 on yesterday and they have told me that this sim will activated in two hours. And now they told me to travel 40 km from my area. Pathetic service and now changing my operator soon. Bad service #vodafoneuk #Vodafone

@VodafoneUK @VodafoneIN In india the employee of Vodafone wants to close the company due to their services. The network problem was not resolved from last 8 months. Every statement is fake

@VodafoneUK @MoneyTelegraph Condescending member of cust servs team admits that phone system could ‘do with uograde’ for 19 Million Customers. Yet will not refund overpaid monies to loyal PTSD customer who cannot deal with constant line **** ups. Please return my £125

@CPWTweets @VodafoneUK How ridiculous! My new phone and sim will arrive tomorrow, which I will then start using. Today and tomorrow I have been/will be without signal as you turned my current sim off incorrectly... this is unacceptable.

@VodafoneUK I have a gigabox/cube & unlimited data but my Internet has been v bad since I joined Vodafone. Since Fri it has been so bad I have been unable to deliver work. It dept says problem is Vodafone signal plis help

@killiandonnelly @VodafoneUK Robbing nasties ! They wouldn’t know customer service if it bit them

@VodafoneUK Yes I did - despite being offered through my on-line account a 50% discount, when I applied I was told this was a mistake and it wasn’t available to me a loyal customer of over 20 years - appalling service! Now happily switched to Three!!!