Vodafone Outage in Walthamstow, Greater London, England

@VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK

I am so fricking done with @VodafoneUK I have 3 contracts with. I have recommended them to people and on one contract I have had issue after issue. This customer service person is the rudest of the lot!

@VodafoneUK is becoming one of the most unreliable network in London. I called customer service yesterday to complain about network issue at London Victoria are til now NO solution. Thinking of leaving them. I can't use my mobile data inside the building

As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

@charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

@VodafoneUK customer service right now 😱😡👎🏾, although the staff in the Covent Garden store are 👍🏾

@VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.

Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖

@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

@VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

@VodafoneUK having serious issues with my account / billing, and your online help is getting me nowhere. Can you give me access to a direct line or even better somewhere I can make an appointment in a shop to discuss with someone able to resolve. Thanks

WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

I know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1

Oh @VodafoneUK you really do crack me up - after all the fines and still your customer service is shit

@VodafoneUK I regret joining your service since yesterday my data hasn’t been working 😑👎🏽

After 8 years. I'm done with @VodafoneUK - not a very happy customer going into a store later on today to complain.

@VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating

@VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.

Don’t bother using @VodafoneUK customer service, it’s totally inadequate and no one bothers responding #CustomerService

@VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code

@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

@VodafoneUK has inefficient support system. And with top up system incompatible with US credit card.

.@VodafoneUK signal at Paddington is dire today.

@VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

Listening to my poor work colleague talking to the brick wall of @VodafoneUK customer service. Literally hours of obstruction for their (admitted) billing error and now it seems they’re mocking his hearing disability @MartinSLewis #servicefail

@VodafoneUK Internet has been down since 1am

Shocking customer service from @VodafoneUK. Number ported to a cancelled contract, despite assurances the transfer was cancelled. Manager ‘refused’ to talk to us to try & resolve it. Left with no phone & having lost a phone number lots of old contacts have

@VodafoneUK the worst customer service I have ever experienced. Avoid like the plague

@VodafoneUK Have spoken to @one.com you want to charge me for an early upgrade. Even though the product I have isn’t fit for purpose. I’ve been a customer of @Vodafoneuk for nearly 20 years. Disgraceful I will wait until my contract is up terminate it and take my business elsewhere

@VodafoneUK The Borehamwood store told me it had been discontinued for weeks and they had none in stock and obviously now would not , the purchase of this phone has been nothing but problems since Feb 20th . Continual lies from Vodaphone

@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

@VodafoneUK Well Ryan I was told that when the black phone came back in stock I could exchange it , just been told Apple have discontinued the 7 .The store told me I can exchange it for the next model down at no extra charge , why is it never for the next model up !!!

Feels like @VodafoneUK network is dead (you won't be seeing this tweet until network is back up)

@VodafoneUK promised my internet would be 100% up and running by midnight. It isn't. No chat operators around to help... good start. How can I get this fixed asap.

OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!

Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK

@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so

Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault

Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.

@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

@bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday

@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

@VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans

@VodafoneUK direct debit cancelled, new phone being sent back and complaint being sent to ofcom! Like seriously, how hard is it to work a bill out correctly!

@ThreeUKSupport I see that Three do not support the Apple watch for cellular. That's a shame, because I have been a loyal customer with several contracts for many years. Looks like I'm jumping ship to @EE , @VodafoneUK or @O2

@DoT_India @VodafoneIN @TRAI @consumerforum_ @jagograhakjago @VodafoneUK @Airtel_Presence @TelecomTalk @CBCNews @WSJ @CNN @Reuters @idea_cares @VodafoneGroup @TOIMumbai @htTweets @dna @jio @reliancejio @toi @MumbaiMirror @IndianExpress @DainikBhaskar @BritishCouncil @nytimes @YESNetwork @ABC @BBCWorld @DirectLine_UK @sainsburys @NextHelp @next_china @AmericanAir @Tesco @tescomobile @Morrisons @stwater @RoyalMail @AskLloydsBank @Barrattplc @Mattel @DukeEnergy @VodafoneUKBiz @VodafoneAU @VodafoneGhana @narendramodi @PMOIndia @OfficeOfRSP #day88 No resolution yet from poor #vodafonedown @narendramodi @OfficeOfRSP

@VodafoneUK you are the most useless bunch of ********* I have ever had the displeasure of giving money too. Wife is in labour and both of our ******* phones aren't working! Tried support but sjrodbsjfod can't ******* understand English!!!!!!

@VodafoneUK trying to pay over phone but automated system not active: just keeps telling me your customer service hours and to call back. when will the automated system be working again, i don't want to use the app/ website/ direct debit/ payment centre, to pay: my bill. thanks.

Yo @VodafoneUK where is all the signal at, because I have neither signal or data yall

@VodafoneUK why is my Vodafone fibre so shit. Its takes over a minute to load a web page. Ping of over 300 on games on the ps4. My dls 6 meg. Wtf is going on.

@VodafoneUK I’m literally sat next to the WiFi box and the speed is still awful, everything buffers for so long.

@VodafoneUK Unlimited internet would be great if the reception wasn't so shit 👎🏻

@SamReece DO NOT USE @EE my contract is £84 a month terrible deals.. contract is up in afew weeks and I’m going over to @VodafoneUK 🤙