Vodafone Outage in Enfield Town, Greater London, England

@VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!

@VodafoneUK I have DM’d you an issue I have. Any chance of a response please.

@VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

@VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

@VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

@VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain

@VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers

hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

Disappointed in @VodafoneGroup @VodafoneUK for making the choice to increase my plan.guy I spoke to had obviously had lots of calls complaining poor bloke, suffice to say I wont be continuing after this contract is over. Sure others will do the same. #timeandplace

We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

@Tractorgirl @TalkTalk @VodafoneUK If that happens I'll just cancel my dd and accept a number change. I don't understand how one of the biggest broadband companies don't have the technology to move their staff to home working and continue operating.

@Tractorgirl @TalkTalk @VodafoneUK My internet is so slow that when I video call a group of friends I'm unable to join in. They can't hear me and my screen keeps freezing, I can only communicate by typing in chat whilst watching them chat away to each other. I live alone, internet is so important for me to connect

@Tractorgirl @TalkTalk It's crazy, their message is that they're not running those services because of covid which suggests they haven't managed to make the move to working from home. I would've just upgraded with them but instead I'm moving to @VodafoneUK who've been great and will cancel TT for me.

@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

@VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!

@VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup

@VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill

@heyimdaf @ThreeUK @VodafoneUK I'm getting about 25/25 Mbps with two bars signal on one end of my flat. On the other end I get five bars signal, but only a few kbps - unusable.

@VodafoneUK Thank you, is it best for her to use the chat? The problem is she can’t talk to you and look at the box at the same time as she has no signal!

Can you fix your Internet ffs @VodafoneUK

@StephenParaOx Not on @VodafoneUK are you? I suppose To have 4G but it’s as slow as 2G or worse.

@wezer226k @VodafoneUK Hi Wesley, I've had the same problem and Vodafone have been promising me for 15 years they'll solve it. Their phone systems are diabolical, their customer service is the worst in the telecoms industry, they cheat and lie to customers and @ofcom sit and watch. Madness

@LittleJames__ @VodafoneUK I have been trying to talk to them for over a month but they continually fail to provide any form of service. That includes lying and making many multiple promises they dont keep. Say well away.

@VodafoneUK @mgalvers Roughly translated, we are hiding behind DMs but we'll still do nothing to help you

I have Vodafone number and i am facing issue about incoming calls with same and second thing is airtel store manager says that this number is in airtel company. how is this possible? This number is already running in Vodafone. @VodafoneIN @airtelindia @VodafoneUK

@VodafoneUK huge problems with Huwawei 5G CPE pro. Has to be reset multiple times a day. Constantly drops signal. Supposed good signal in the area. External aerial bought. In a contract for two years. What do we do?

Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?