Vodafone outages and service status in St Albans, England

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Albans, England

The most recent Vodafone outage reports came from the following cities: Enfield Town.

City	Problem Type	Report Time
Enfield Town	Internet	4 days ago
Luton	Internet	3 months ago
Edgware	Internet	3 months ago
Luton	Internet	3 months ago
Stevenage	Internet	3 months ago
Barnet	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Adam Kay (@adkay1) reported 1 minute ago from Barnet, England

  Kudos to @VodafoneUK for their new customer service strategy: you can’t cancel if we keep you on hold #genius #wastedsundays

• 
  Ryan Fardon (@RyanFardon11) reported 1 minute ago from Harrow Weald, England

  @VodafoneUK worse service in the country amazing how device was getting fixed now it isn’t amazing don’t worry only a few months left on the contract I won’t be renewing! #messers

• 
  Wal River Lens (@lens_wal) reported 7 minutes ago from London Colney, England

  @VodafoneUK your customer service is absolutely shocking! Can’t even be arsed to go into because the 3 days I’ve wasted on your firm I won’t get back

• 
  Abhinav Sejpal (@AbhinavSejpal) reported 7 minutes ago from Hatfield, England

  Hey @VodafoneUK is there any issue with broadband service today? It seems not acting up to the mark.

• 
  Helen is going to Spa! 🏁🇧🇪 (@vitosauras) reported 16 minutes ago from Tottenham, England

  @VodafoneUK Postcode won't help when I'm on a train I'm afraid 😂 just an observation

• 
  Bhabanistan (@bhabani79) reported 17 minutes ago from Harrow Weald, England

  @Nivaria #VodafoneUK is one of the worst company. Never trust @VodafoneUK and it’s customer care. It is going on with for a month now.

• 
  Robert Beahan (@bobster76) reported 20 minutes ago from Hertfordshire, England

  @raining_bows @VodafoneUK Same here! Such a bad service.

• 
  J. (@JoaoCadide) reported 22 minutes ago from London Colney, England

  @VodafoneUK And why was that not communicated? That’s such a bad move! You’re the only of the big ones that doesn’t have wifi coverage. Also, Jubilee line is only a small part of the whole tube line.

• 
  Angela 💫 (@PrimaryxTeacher) reported 25 minutes ago from Dunstable, England

  @VodafoneUK I have to go to work, I don’t have time to do this. I gave all the information yesterday on the crap chat system. I will send you my account details .

• 
  Paul Clarke (@Clarko2000) reported 27 minutes ago from Welwyn, England

  If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

• 
  Scarlett Furlong (@scarlettfurlong) reported 33 minutes ago from London Colney, England

  Nearly 4 days without service with @VodafoneUK now. What a joke. No-one responding on Twitter and no one from customer relations, technical or the transfer of ownership have been in contact. If you’re not providing services to your customers you’re in breach of contract.

• 
  K Jackson (@kjackson1984) reported 36 minutes ago from Barnet, England

  @VodafoneUK Hi, it was just a few minutes ago, I went to check and it just sits there like it is going to dial, but never does. I tried to call someone after and that rang fine

• 
  Danté Banks (@Dante_Banks) reported 39 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

• 
  Mark (@coxm62) reported 44 minutes ago from London Colney, England

  @VodafoneUK why do you have the worst signal reception in London 😩😤

• 
  WhiskyJapan (@whiskyjapan) reported 45 minutes ago from Barnet, England

  @VodafoneUK Ok well a specific location it doesn't work is the bus stop at EN5 5NQ. But all over that area mobile internet barely works or does not work at all. Additionally in some areas around there the phone signal is poor. The problem I'm talking about now is good signal but no net.

• 
  Gaël (He/His) (@GaelCombettes) reported 49 minutes ago from London Colney, England

  @VodafoneUK The bot is not working..

• 
  Tasha Son (@tashason21) reported 49 minutes ago from Barnet, England

  @VodafoneUK @VodafoneUK please can you look at my DM - been in Spain, account cut off - received texts saying big roaming charges despite ‘free roaming’ and can’t even access my account to see the damage as your site is down for maintenance

• 
  Malcolm Setton (@malcolmsetton) reported 58 minutes ago from Bushey Heath, England

  @VodafoneUK @VodafoneGroup what a surprise yet again 24hrs on promised call from #VODAFONE supervisor never happened. Just under 3 weeks without service - ridiculous excuses, lies and absolutely dire technical back up!! You put your name to this and not interested?? #Curve

• 
  Sam (@Sam14Nov) reported 58 minutes ago from London Colney, England

  I've recently become a member of your network @VodafoneUK. Have to say that it's been an absolute letdown as far uninterrupted data service goes. Y'day was my first day with you & ever since, the connection's been inconsistent. Can you please check and rectify this on priority?

• 
  Ethan Greenwood (@Ethanisraelite) reported 59 minutes ago from Barnet, England

  Don’t bother using @VodafoneUK customer service, it’s totally inadequate and no one bothers responding #CustomerService

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Or Sassur (@Orsassur2) reported 2 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  CentralActon 💙 (@CentrAct1) reported 7 minutes ago

  @Derek959Derek @VodafoneUK opposes digital exclusion, whoever suffers it. They support all sorts, of which asylum-seekers form a small part. The work is generous and inclusive.

• 
  Michael C (@bigmickc22) reported 11 minutes ago

  @VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service

• 
  John Barr (@JohnBarrUK) reported 12 minutes ago

  So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

• 
  Amy Darcy (@darc69730) reported 13 minutes ago

  In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

• 
  Liam (@LiabilityLiam) reported 14 minutes ago

  @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)

• 
  Brown Paper Bag (@PaperBundle) reported 16 minutes ago

  @VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .

• 
  Heather Roberts (@HvrRoberts) reported 17 minutes ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

• 
  Nick Lawton (@Pontemiller) reported 24 minutes ago

  @VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.

• 
  Hywel Evans (@hywelsuchevans) reported 25 minutes ago

  Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?