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Vodafone outages and service status in Welwyn, England

Service-wide status: Vodafone

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  • Vodafone generated 0 outage signals in the last 24 hours around Welwyn, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Welwyn, England

Vodafone signals over the past 24 hours, with local activity from Welwyn, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

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Community Discussion

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Vodafone Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • Pryor_27
    James Pryor (@Pryor_27) reported from London Colney, England

    Incredibly frustrating customer service experience with @VodafoneUK London Victoria. Upgraded phone yesterday over the phone, was told that it would be waiting for me in store today.... apparently It’s not available. The phone is in stock in store, but 1/2

  • phiafinestt
    23 (@phiafinestt) reported from Enfield Lock, England

    @VodafoneUK can you guys fix this i have to start my week and run errands in couple hours and i have no freaking data

  • bobster76
    Robert Beahan (@bobster76) reported from Hertfordshire, England

    Shocking customer service from @VodafoneUK 👎🏻👎🏻👎🏻

  • AlexAb19
    Alex Abbott (@AlexAb19) reported from Welwyn Garden City, England

    Any chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.

  • NikkiLewis
    𝙽𝚒𝚔𝚔𝚒 ♪ (@NikkiLewis) reported from Welwyn Garden City, England

    @VodafoneUK I think your broadband department are trying to call me about a request for a social tariff. I’ve missed two calls, but I have a disability using the phone - what can we do to solve this? I’d appreciate your help please. Thanks 🙏🏼

  • coxm62
    Mark (@coxm62) reported from London Colney, England

    @VodafoneUK why do you have the worst signal reception in London 😩😤

  • whiskersmouse
    𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported from Welwyn Garden City, England

    Hey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.

  • Clarko2000
    Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • pistonpch
    Peter Hambling (@pistonpch) reported from Stanstead Abbotts, England

    @nivie @VodafoneUK No they have not atrocious customer service. Totally useless. If you threaten to cancel you do get through tho.

  • JoaoCadide
    J. (@JoaoCadide) reported from London Colney, England

    @VodafoneUK And why was that not communicated? That’s such a bad move! You’re the only of the big ones that doesn’t have wifi coverage. Also, Jubilee line is only a small part of the whole tube line.

  • Vikki_L_M
    Vikki M (@Vikki_L_M) reported from London Colney, England

    Listening to my poor work colleague talking to the brick wall of @VodafoneUK customer service. Literally hours of obstruction for their (admitted) billing error and now it seems they’re mocking his hearing disability @MartinSLewis #servicefail

  • ishitarehagupta
    Ishita Reha Gupta (@ishitarehagupta) reported from London Colney, England

    I can’t believe how ****** @VodafoneUK is! Pathetic service!

  • smith_cameron19
    Cameron Smith 🏳️‍🌈 (@smith_cameron19) reported from St Albans, England

    Anyone else on @VodafoneUK and seem to have slow 4G connection today?

  • MrBurakC
    Burak C. (@MrBurakC) reported from Enfield Lock, England

    Since I couldn't make an internet package, I had problems with my job. And it didn't help at all and only ate the money. I didn't deserve this.@VodafoneUK

  • dapperdan75
    Danny Smith (@dapperdan75) reported from St Albans, England

    1/ Fed up with poor service from @VodafoneUK broadband so decided to switch to @Onestream_UK as they’re cheaper & I read good things. Switch date is tomorrow & I realised earlier my router hadn’t arrived. Tried to phone, to be told by their phone system they don’t answer calls

  • AgboRich
    Agbo Richard (@AgboRich) reported from London Colney, England

    @VodafoneUK is becoming one of the most unreliable network in London. I called customer service yesterday to complain about network issue at London Victoria are til now NO solution. Thinking of leaving them. I can't use my mobile data inside the building

  • JimboGosling
    James Gosling (@JimboGosling) reported from Luton, England

    @VodafoneUK my internet has been off all morning.Been having problems a lot.Still waiting for a reply to my messages since yesterday!

  • sdunlop
    Stuart Dunlop 💙 (@sdunlop) reported from Hitchin, England

    @nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them

  • phiafinestt
    23 (@phiafinestt) reported from Enfield Lock, England

    @VodafoneUK yeah cool my guy keep moving like this don’t be surprised when i stop paying my bills from next month and move to another network.

  • jmcomms
    Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

  • deniz34j
    Osman (@deniz34j) reported

    @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

  • MigrantTrackUK
    Migrant Tracker UK (@MigrantTrackUK) reported

    @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

  • Elizabe50513818
    Elizabeth (@Elizabe50513818) reported

    @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

  • Nei70Neil
    Neil DOWNTON (@Nei70Neil) reported

    @NileGardiner @VodafoneUK Don't be so ******* stupid

  • David9Points
    Dave (@David9Points) reported

    @Iromg @DevonDeb @VodafoneUK Don’t forget the MVNO’s that use the Vodafone network. Asda Mobile Lebara (Lebara Mobile) Talkmobile VOXI

  • darc69730
    Amy Darcy (@darc69730) reported

    In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

  • foodiskey83
    Mr T (@foodiskey83) reported

    @VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.

  • talker50
    StraightTalker50 (@talker50) reported

    @GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Another day fighting with @VodafoneUK to get a constant 4G signal. Why are these phone comp allowed to provide such a poor service and still charge for it @Ofcom

Recent Vodafone reports in Welwyn, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Luton: Internet
  • Luton: Internet
  • Stevenage: Internet
  • St Albans: Internet
  • Luton: Wi-fi
  • Radlett: Phone

Vodafone detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

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