Vodafone outages and service status in Welwyn, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  Sam (@Sam14Nov) reported 3 minutes ago from London Colney, England

  I've recently become a member of your network @VodafoneUK. Have to say that it's been an absolute letdown as far uninterrupted data service goes. Y'day was my first day with you & ever since, the connection's been inconsistent. Can you please check and rectify this on priority?

• 
  Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported 5 minutes ago from Hemel Hempstead, England

  @Davyboymills I've done all this 🫤 Gonna have to go u to the shop on my break tomorrow @VodafoneUK help!

• 
  George Wills (@CrimBarrister01) reported 13 minutes ago from London Colney, England

  @VodafoneUK where my signal at? I’m sat in central London. #sortitout

• 
  Gavyn Fresco (@GSF0371) reported 13 minutes ago from Radlett, England

  @VodafoneGroup @VodafoneUK . Quite simply the worst customer relations department I have had the misfortune to deal with. Call after call since February! If I hear the word escalate one more time I will scream!! Useless beyond words.

• 
  Alan Bellingham (@bellinghman) reported 17 minutes ago from Letchworth Garden City, England

  Jesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)

• 
  Peter Thomas (@doctor2010) reported 18 minutes ago from London Colney, England

  @thenicolabryant @VodafoneUK I'm so sorry that you are having problems with Vodafone Nicola. I hope they fix the problem soon

• 
  Tim Sims (@TimSims13) reported 19 minutes ago from Hitchin, England

  @VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 19 minutes ago from Hemel Hempstead, England

  @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

• 
  𝙽𝚒𝚔𝚔𝚒 ♪ (@NikkiLewis) reported 19 minutes ago from Welwyn Garden City, England

  @VodafoneUK I think your broadband department are trying to call me about a request for a social tariff. I’ve missed two calls, but I have a disability using the phone - what can we do to solve this? I’d appreciate your help please. Thanks 🙏🏼

• 
  Julia Kitteringham (@highlight18) reported 20 minutes ago from Hemel Hempstead, England

  So @VodafoneUK I’ve done everything you told me to get my phone back working - I’m currently sat in your store in Hemel and they can’t help me either one week with no service and no solution in sight - any advice would be great !

• 
  Stephanie Wheatley (@Steph_Wheatley) reported 26 minutes ago from St Albans, England

  @VodafoneUK Still not sorted Stephen. @VodafoneUK at this rate are going to loose a customer who has been with them for nearly 20 years. I don’t understand the problem #vodafone #lackofcustomerservices

• 
  Dee 🥶 (@de_mola100) reported 26 minutes ago from Enfield Lock, England

  Vodafone fix your network! I’m livid @VodafoneUK

• 
  Susan Heaton Wright (@superstarcomms) reported 28 minutes ago from Welwyn Garden City, England

  @VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!

• 
  🎁🎁🎁🎁🎁 (@loz_dann) reported 28 minutes ago from Hemel Hempstead, England

  @VodafoneUK sort out your network as it is rubbish today constantly dropping #poornetwork

• 
  Ryan Morrison (@RyanMorrisonJer) reported 30 minutes ago from Hemel Hempstead, England

  @DEANHDAVID @VodafoneUK The other option is Virgin but everyone I know who has been with them has had a bad experience. Been very impressed with Vodafone so far

• 
  23 (@phiafinestt) reported 34 minutes ago from Enfield Lock, England

  @VodafoneUK yeah cool my guy keep moving like this don’t be surprised when i stop paying my bills from next month and move to another network.

• 
  Laura Cook (@LauraVCook1980) reported 42 minutes ago from Hatfield, England

  @BlossomingGifts - how do I reorder the Mothers’s Day flowers that never arrived? Followed instructions in your email but no Happiness Guarantee button. @VodafoneUK - please make sure your offers can be delivered before promising.

• 
  BennyUrban™ (@BennyUrban) reported 43 minutes ago from Luton, England

  @Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

• 
  Scarlett Furlong (@scarlettfurlong) reported 52 minutes ago from London Colney, England

  Nearly 4 days without service with @VodafoneUK now. What a joke. No-one responding on Twitter and no one from customer relations, technical or the transfer of ownership have been in contact. If you’re not providing services to your customers you’re in breach of contract.

• 
  Jon Steid (@idylwold78) reported 54 minutes ago from London Colney, England

  Vodafone your website been down for FOUR days now when will be fixed? @VodafoneUK not a good sign for a communications company!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Osman (@deniz34j) reported 5 minutes ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

• 
  Heather Roberts (@HvrRoberts) reported 6 minutes ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

• 
  Or Sassur (@Orsassur2) reported 6 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  mṽsh (@shikariunite) reported 8 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  Elizabeth (@Elizabe50513818) reported 9 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  Donna Pardy (@Pinkyfoxy) reported 10 minutes ago

  @VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG

• 
  Robin Longstride (@orpip_3) reported 11 minutes ago

  @Iromg @VodafoneUK I ditched @VodafoneUK years ago - shocking customer service

• 
  Chris Wilson (@Wilboy82) reported 13 minutes ago

  @VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!

• 
  vince tanner (@TannerVinc26621) reported 14 minutes ago

  @Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.

• 
  lizrichards24 (@SonyRichards4) reported 16 minutes ago

  @VodafoneUK Please can you help with a query?