Vodafone outages and service status in Welwyn, England
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- Vodafone generated 0 outage signals in the last 24 hours around Welwyn, including 0 direct reports.
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Problems in the last 24 hours in Welwyn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Sam (@Sam14Nov) reported from London Colney, England@VodafoneHeIp I've recently become a member of the @VodafoneUK network & have to say that it's been an absolute letdown when it comes to uninterrupted service. Y'day was my first day with you & ever since, the connection's been inconsistent. Can you please check and rectify this?
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MYЯӨП BΛЯƬᄂΣƬƬ 🏳️🌈🎮🇬🇧 (@OnlyMyron) reported from Stevenage District, England@VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.
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eatdrinklunn (@eatdrinklunn) reported from London Colney, England@VodafoneUK you sent my boss the wrong size GB phone and are telling me you are unable to help?!! He is a VIP and I need to get this sorted ASAP. I have sent the phone back but it’s not showing on your system. Happy to go to a new provider if you are unable to help ASAP.
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Gavyn Fresco (@GSF0371) reported from Radlett, England@VodafoneGroup @VodafoneUK . Quite simply the worst customer relations department I have had the misfortune to deal with. Call after call since February! If I hear the word escalate one more time I will scream!! Useless beyond words.
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Jules Mason (@1975jpm) reported from London Colney, England@VodafoneUK customer service right now 😱😡👎🏾, although the staff in the Covent Garden store are 👍🏾
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Natalia Boaventura (@Natz_Boavi) reported from London Colney, England@VodafoneUK think it’s really ridiculous that I did an over the phone upgrade and have been without service for 2 days!! Your text says it will only take a couple of hours, I have lost so much business not being able to receive calls 😡
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Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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Robert Beahan (@bobster76) reported from Hertfordshire, England@raining_bows @VodafoneUK Same here! Such a bad service.
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Michael Fox (@foxonahouseboat) reported from London Colney, England@VodafoneUK really poor coverage in London these last few weeks, struggling to get online or use WhatsApp. What’s going on?
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𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported from Welwyn Garden City, EnglandHey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.
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Spursmojo (@thfcmojo) reported from Hoddesdon, EnglandDisappointed in @VodafoneGroup @VodafoneUK for making the choice to increase my plan.guy I spoke to had obviously had lots of calls complaining poor bloke, suffice to say I wont be continuing after this contract is over. Sure others will do the same. #timeandplace
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Burak C. (@MrBurakC) reported from Enfield Lock, EnglandTonight Vodafone ate my 80 pounds. I couldn't connect to customer service at all. Vodafone never found a solution to my problem. A complete disappointment . I will change my operator as soon as possible. Do not use Vodafone!!! @VodafoneUK
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Danny Smith (@dapperdan75) reported from St Albans, England1/ Fed up with poor service from @VodafoneUK broadband so decided to switch to @Onestream_UK as they’re cheaper & I read good things. Switch date is tomorrow & I realised earlier my router hadn’t arrived. Tried to phone, to be told by their phone system they don’t answer calls
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Burak C. (@MrBurakC) reported from Enfield Lock, EnglandSince I couldn't make an internet package, I had problems with my job. And it didn't help at all and only ate the money. I didn't deserve this.@VodafoneUK
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Alex Abbott (@AlexAb19) reported from Welwyn Garden City, EnglandAny chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.
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James Pryor (@Pryor_27) reported from London Colney, EnglandIncredibly frustrating customer service experience with @VodafoneUK London Victoria. Upgraded phone yesterday over the phone, was told that it would be waiting for me in store today.... apparently It’s not available. The phone is in stock in store, but 1/2
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𝙽𝚒𝚔𝚔𝚒 ♪ (@NikkiLewis) reported from Welwyn Garden City, England@VodafoneUK I think your broadband department are trying to call me about a request for a social tariff. I’ve missed two calls, but I have a disability using the phone - what can we do to solve this? I’d appreciate your help please. Thanks 🙏🏼
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Laura Cook (@LauraVCook1980) reported from Hatfield, England@BlossomingGifts - how do I reorder the Mothers’s Day flowers that never arrived? Followed instructions in your email but no Happiness Guarantee button. @VodafoneUK - please make sure your offers can be delivered before promising.
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Jennifer Stirrup #MBA Next up: #AI #Healthcare (@jenstirrup) reported from Hemel Hempstead, England@VodafoneUK The phones screen is unusable so I can’t do that from the phone. I’ve waited an hour in your store and handed the phone in for repair. I hope you’ll send it back to @SamsungUK and reconsider when you sell it in future. It’s four months old and I didn’t damage the phone. #ZFlip
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Rossy Smith (@Rossy_smith) reported from London Colney, England@VodafoneUK I drive for a living so haven’t got the time to sit and chat over messages, a call would be much quicker. Never mind 👋🏻
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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MrMulder (@MrMulderUK) reportedLocal network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903
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Jam (@Jammy595) reported@VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!
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Carol Quayle (@CarolQuayl94328) reported@Iromg @VodafoneUK Yeah, I'm switching too - be careful, because some of the cheap carriers like Lebara run on the Vodafone network.
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AlbaGuBrath (@freewullie_lyn) reported@Iromg @VodafoneUK Found out recently that RNLI do NOT go to the rescue of Fishermen in trouble!!! Wtaf ... transport boat people but won't go to Fishermen in trouble... no more money for them
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JuffaCake (@Jennife64067073) reported@EuclidAlgorithm @Iromg @VodafoneUK If enough people show they disagree with their proposal by moving to other service providers, they’ll get the message.
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restore britain, send them home (@James79792160) reported@VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants
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Gram40 (@Gram40270969) reported@VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi
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Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported@antonycotton @VodafoneUK Worst experience ever.
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Ed (@EdTheITGuy) reported@VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.