Vodafone outages and service status in Hitchin, England

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

• 
  JR (@JR1986) reported 54 seconds ago from Welwyn Garden City, England

  @VodafoneUK Unbelievably bad service from your assistants on chat.

• 
  Craig (@Jagercraig) reported 2 minutes ago from Shefford, England

  @VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing

• 
  AJ 💋 (@AmieJo_Buckland) reported 7 minutes ago from Biggleswade, England

  @VodafoneUK I’ve been with a lot of networks over the last 10 years but Vodafone smashes them all out of the water! Brilliant customer service, always offering me the best of everything and never asking for anymore money!

• 
  Myron Bartlett (@OnlyMyron) reported 8 minutes ago from Stevenage District, England

  @VodafoneUK I was just about to have a grumble, but my service has returned.

• 
  Susan Heaton Wright (@superstarcomms) reported 9 minutes ago from Welwyn Garden City, England

  @VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!

• 
  Alex Abbott (@AlexAb19) reported 10 minutes ago from Welwyn Garden City, England

  Any chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.

• 
  Angela 💫 (@PrimaryxTeacher) reported 13 minutes ago from Dunstable, England

  @VodafoneUK I am not happy with your service at all, I’m being charged £96 for a trade in phone that I traded in and you can’t find. I handed it into the the store. Been on chat for an hour and half and issue still not resolved.

• 
  Mike 🧨 (@MikeKilby) reported 14 minutes ago from Luton, England

  @theianhamilton @VodafoneUK Had the same problem in Spain, I had a text the day after and it said it was sent in error

• 
  Alan Bellingham (@bellinghman) reported 15 minutes ago from Letchworth Garden City, England

  Jesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)

• 
  Michael Madhan Mohammed (@MikeMadhanMohmd) reported 17 minutes ago from Stevenage District, England

  @YouTube premium membership provides with an exclusive @VodafoneUK contract (which is more ££ then other contracts) is not working for more than a WEEK. After pingpong with repective customer services, they still don't know what the issue and only response is UNDER INVESTIGATION.

• 
  BennyUrban™ (@BennyUrban) reported 17 minutes ago from Luton, England

  @Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

• 
  Gareth Tranter (@GarethTranter2) reported 21 minutes ago from Biggleswade, England

  @VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?

• 
  Angela 💫 (@PrimaryxTeacher) reported 23 minutes ago from Dunstable, England

  @VodafoneUK Yes I have and they couldn’t help me, I have to call back Monday. I don’t understand why you can’t contact the store yourselves and get this resolved .

• 
  Robert Beahan (@bobster76) reported 27 minutes ago from Hertfordshire, England

  Shocking customer service from @VodafoneUK 👎🏻👎🏻👎🏻

• 
  Sen Monro (@Senar1) reported 32 minutes ago from Stevenage District, England

  @VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍

• 
  YmanuelR (@Ymanuel_R) reported 38 minutes ago from Luton, England

  @VodafoneUK since basically using your support webchat and call 3 times doesn't help can I get a feedback on my issues with my broadband? 130ms of latency and drops in connection via ethernet cable... Your team was supposed to contact me after reporting the issue no call 🤬

• 
  Kirsty Warner (@KirstyWarner) reported 41 minutes ago from Wilshamstead, England

  @chiefchoclady @VodafoneUK @dcsymonds I'm having issues too, error when I select paypal as payment or won't allow me to enter the card details.

• 
  James Gosling (@JimboGosling) reported 46 minutes ago from Luton, England

  @VodafoneUK my internet has been off all morning.Been having problems a lot.Still waiting for a reply to my messages since yesterday!

• 
  Robert Beahan (@bobster76) reported 53 minutes ago from Hertfordshire, England

  @raining_bows @VodafoneUK Same here! Such a bad service.

• 
  Jake Swift (@Jakeswift1) reported 53 minutes ago from Silsoe, England

  @VodafoneUK I have rang you on 4 separate ocassions now as you owe me a refund of £486. Every time someone assured me I will get a refund within 3 working days, this was a month ago and still no refund! I’ve logged a formal complaint with OFCOM and the FCA! EE here I come

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gem (@welsh_girlie) reported 6 minutes ago

  @VodafoneUK Broadband activated last Friday. Tried to login the app. The forgotten username button doesn’t work and when I press forgot password it tells me a password is needed. Scrapped that and logged in online and it’s saying my first bill is double what it should be!?!

• 
  ReformYorkshire (@ReformYorkshire) reported 9 minutes ago

  @MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.

• 
  bjc (@bjc5473) reported 12 minutes ago

  @sabastiannjnp @Iromg @VodafoneUK They will be when thousands do the same. I take it your a long life customer then🤔

• 
  AlbaGuBrath (@freewullie_lyn) reported 12 minutes ago

  @Iromg @VodafoneUK Found out recently that RNLI do NOT go to the rescue of Fishermen in trouble!!! Wtaf ... transport boat people but won't go to Fishermen in trouble... no more money for them

• 
  Rogue One (@RogueOne18) reported 12 minutes ago

  Now for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested

• 
  Brian Moore (@BrianMooreAV) reported 13 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

• 
  Bill Oldfield (@billoldfield) reported 17 minutes ago

  Message for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.

• 
  RubenHaramorim (@RubenHaramorim) reported 19 minutes ago

  How ******** can your 4g coverage be this dog **** in 2026 @VodafoneUK

• 
  Or Sassur (@Orsassur2) reported 22 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Hal Apeno (@chilliholic) reported 22 minutes ago

  @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.