Vodafone outages and service status in Hitchin, England
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- Vodafone generated 0 outage signals in the last 24 hours around Hitchin, including 0 direct reports.
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Problems in the last 24 hours in Hitchin, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England@YouTube premium membership provides with an exclusive @VodafoneUK contract (which is more ££ then other contracts) is not working for more than a WEEK. After pingpong with repective customer services, they still don't know what the issue and only response is UNDER INVESTIGATION.
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Susan Heaton Wright (@superstarcomms) reported from Welwyn Garden City, England@VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!
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Tim Sims (@TimSims13) reported from Hitchin, England@VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!
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Kawaii Cthulhu (@KirstyWarner) reported from Wilshamstead, England@VodafoneUK @billpostersuk I have issues too, website just unavailable
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Stuart Dunlop 💙 (@sdunlop) reported from Hitchin, England@nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@VodafoneUK I have to go to work, I don’t have time to do this. I gave all the information yesterday on the crap chat system. I will send you my account details .
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𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported from Welwyn Garden City, EnglandHey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.
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Matt (@corder_matt) reported from Ampthill, England@VodafoneUK absolutely shocking customer service tonight... 45 mins in a queue to then be told sorry can't actually help as we are doing a system upgrade call this number,sorry no one is available right now. broadband service that needs 50p adding to a meter every 5 mins to work
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Thanks Sadie. Didn’t mention that my landline isn’t working either, hasn’t done since it was installed!! I don’t use it, so it hasn’t been a problem, but it’s another thing that isn’t working. 😵💫 I’ll DM.
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Sadly I can’t get into my account now. Locked me out and won’t accept a password reset. Not sure if it’s a service problem but before I lob my phone out of frustration, I’m walking away for a bit. Will try again later.
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James Hacon (@jameshacon) reported from Toddington, England@Y2StuBFC @VodafoneUK Having same problem all afternoon on @ThreeUK
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Myron Bartlett (@OnlyMyron) reported from Stevenage District, England@VodafoneUK I was just about to have a grumble, but my service has returned.
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MYЯӨП BΛЯƬᄂΣƬƬ 🏳️🌈🎮🇬🇧 (@OnlyMyron) reported from Stevenage District, England@VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.
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Craig (@Jagercraig) reported from Shefford, England@VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing
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James Gosling (@JimboGosling) reported from Luton, England@VodafoneUK my internet has been off all morning.Been having problems a lot.Still waiting for a reply to my messages since yesterday!
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YmanuelR (@Ymanuel_R) reported from Luton, England@VodafoneUK since basically using your support webchat and call 3 times doesn't help can I get a feedback on my issues with my broadband? 130ms of latency and drops in connection via ethernet cable... Your team was supposed to contact me after reporting the issue no call 🤬
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Alan Bellingham (@bellinghman) reported from Letchworth Garden City, EnglandJesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Mike 🧨 (@MikeKilby) reported from Luton, England@theianhamilton @VodafoneUK Had the same problem in Spain, I had a text the day after and it said it was sent in error
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Kirsty Warner (@KirstyWarner) reported from Wilshamstead, England@chiefchoclady @VodafoneUK @dcsymonds I'm having issues too, error when I select paypal as payment or won't allow me to enter the card details.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Martin 'Dougal' Ogle 🇬🇧 🏴 (@MartinOgle1) reportedVodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.
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mṽsh (@shikariunite) reported@Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?
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bjc (@bjc5473) reported@sabastiannjnp @Iromg @VodafoneUK They will be when thousands do the same. I take it your a long life customer then🤔
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carys (@blindandb0ujee) reported@PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number
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Liz Berry (@Berryliz8) reportedIn desperation @VodafoneUK…. Can you tell me if your Torquay branch is due to be open on Bank Holiday Monday 31st August? Unable to get the correct information from your website or telephoning your customer services 😕
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Ron Harrison (@RonHarriso22498) reported@VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !
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Jayne pell (@jaynepell) reported@wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!
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StraightTalker50 (@talker50) reported@GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.
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Ironwarrior73 (@Ironwarrior73) reported@VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!