Vodafone outages and service status in Hitchin, England
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- Vodafone generated 0 outage signals in the last 24 hours around Hitchin, including 0 direct reports.
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Problems in the last 24 hours in Hitchin, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Kirsty Warner (@KirstyWarner) reported from Wilshamstead, England@VodafoneUK my mobile signal is awful in my village, currently no bars sat a home. Someone mentioned a booster you can provide, could you confirm this is correct and how to sort it out otherwise I will be looking to changing provider.
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Myron Bartlett (@OnlyMyron) reported from Stevenage District, England@VodafoneUK I was just about to have a grumble, but my service has returned.
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Craig (@Jagercraig) reported from Shefford, England@VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Sen Monro (@Senar1) reported from Stevenage District, England@VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍
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𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported from Welwyn Garden City, EnglandHey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.
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Mike 🧨 (@MikeKilby) reported from Luton, England@theianhamilton @VodafoneUK Had the same problem in Spain, I had a text the day after and it said it was sent in error
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Matt (@corder_matt) reported from Ampthill, England@VodafoneUK absolutely shocking customer service tonight... 45 mins in a queue to then be told sorry can't actually help as we are doing a system upgrade call this number,sorry no one is available right now. broadband service that needs 50p adding to a meter every 5 mins to work
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?
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Emmie (@pierced_rose) reported from Ware, England@VodafoneUK Can you sort out your app and online accounts? Both myself and my Husband upgraded a couple of weeks ago and now we can't see our data usage. Keep getting fobbed off by customer support. They don't appear to understand the issue...
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James Gosling (@JimboGosling) reported from Luton, England@VodafoneUK my internet has been off all morning.Been having problems a lot.Still waiting for a reply to my messages since yesterday!
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Stuart Dunlop 💙 (@sdunlop) reported from Hitchin, England@nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them
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Kirsty Warner (@KirstyWarner) reported from Wilshamstead, England@chiefchoclady @VodafoneUK @dcsymonds I'm having issues too, error when I select paypal as payment or won't allow me to enter the card details.
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Susan Heaton Wright (@superstarcomms) reported from Welwyn Garden City, England@VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!
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𝙽𝚒𝚔𝚔𝚒 ♪ (@NikkiLewis) reported from Welwyn Garden City, England@VodafoneUK I think your broadband department are trying to call me about a request for a social tariff. I’ve missed two calls, but I have a disability using the phone - what can we do to solve this? I’d appreciate your help please. Thanks 🙏🏼
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JR (@JR1986) reported from Welwyn Garden City, England@VodafoneUK Unbelievably bad service from your assistants on chat.
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Craig (@Jagercraig) reported from Shefford, England@VodafoneUK The person I’m talking to on your chat can’t understand my problem
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BennyUrban™ (@BennyUrban) reported from Luton, England@Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution
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YmanuelR (@Ymanuel_R) reported from Luton, England@VodafoneUK since basically using your support webchat and call 3 times doesn't help can I get a feedback on my issues with my broadband? 130ms of latency and drops in connection via ethernet cable... Your team was supposed to contact me after reporting the issue no call 🤬
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@VodafoneUK Yes I have and they couldn’t help me, I have to call back Monday. I don’t understand why you can’t contact the store yourselves and get this resolved .
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Liam (@LiabilityLiam) reported@SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)
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Lucy Slater (@lucindaslater83) reported@VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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vince tanner (@TannerVinc26621) reported@Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.
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Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
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Salvador Álvarez Río (@alvarsa1) reported@VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.
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MrMulder (@MrMulderUK) reportedLocal network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903
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Granny H 🏴🇬🇧 (@Heather22311814) reportedCancel @VodafoneUK 👇👇👇
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Nannyof2 (@CayC73) reported@VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !
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Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reportedWtf? Another one bites the dust... @VodafoneUK @ThreeUK