Vodafone outages and service status in Hemel Hempstead, England
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- Vodafone generated 0 outage signals in the last 24 hours around Hemel Hempstead, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hemel Hempstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Jennifer Stirrup #MBA Next up: #AI #Healthcare (@jenstirrup) reported from Hemel Hempstead, England@VodafoneUK The phones screen is unusable so I can’t do that from the phone. I’ve waited an hour in your store and handed the phone in for repair. I hope you’ll send it back to @SamsungUK and reconsider when you sell it in future. It’s four months old and I didn’t damage the phone. #ZFlip
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Arjun Popat (@Arjun_Popat) reported from Barnet, England@VodafoneUK I am trying to cancel a Vodafone iPad contract but I cannot get through. It keeps telling me to talk to your robot Toby who keeps telling me to call!!!
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Tom Quigley 💙 (@TomQuigleyPT) reported from Gerrards Cross, England@VodafoneUK what is wrong with your digital assistant, I’ve been trying to speak to someone for 3 days now and Tobi is still not online. IVR just routes you back to the digital assistant and then hangs up. Utterly Shocking service 😡
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RobinMH (@RobinMH10) reported from Amersham, England@VodafoneUK Do Vodafone have the worst customer services on earth, discuss?
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Adam McMahon (@AdamMcTweet) reported from Wooburn, England@VodafoneUK @MartinIPetrov I’ve had same issue and sent DM. Got fobbed off with suggestion that all mobile providers are experiencing tech difficulties. Poor response.
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MYЯӨП BΛЯƬᄂΣƬƬ 🏳️🌈🎮🇬🇧 (@OnlyMyron) reported from Stevenage District, England@VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.
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Alex (@alexvesov) reported from Barnet, EnglandJust spent 3 hours on hold with @VodafoneUK . Awful experience
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Georgia x (@Nice_Georgia_x) reported from Harrow Weald, England@VOXI_UK @VodafoneUK I suggest you escalate this to someoe who can help me as I'm going to have to close my bank account down to stop you raiding my account. I can't afford to be ripped off like this.
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Johnathan Dickinson (@J0nnyDickinson) reported from Barnet, England@VodafoneUK Tobi is in no way helpful, and does not handle calls only text chat. It's ridiculous most call options refer to Tobi and hang up. I had to choose the option to cancel my contract just to speak to a real person about a screw up on Vodafone's end.
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Wal River Lens (@lens_wal) reported from London Colney, England@VodafoneUK your customer service is absolutely shocking! Can’t even be arsed to go into because the 3 days I’ve wasted on your firm I won’t get back
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𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported from Welwyn Garden City, EnglandHey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.
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Michael Fox (@foxonahouseboat) reported from London Colney, England@VodafoneUK really poor coverage in London these last few weeks, struggling to get online or use WhatsApp. What’s going on?
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Danny Smith (@dapperdan75) reported from St Albans, England1/ Fed up with poor service from @VodafoneUK broadband so decided to switch to @Onestream_UK as they’re cheaper & I read good things. Switch date is tomorrow & I realised earlier my router hadn’t arrived. Tried to phone, to be told by their phone system they don’t answer calls
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Malcolm Setton (@malcolmsetton) reported from Bushey Heath, England@VodafoneUK @VodafoneGroup what a surprise yet again 24hrs on promised call from #VODAFONE supervisor never happened. Just under 3 weeks without service - ridiculous excuses, lies and absolutely dire technical back up!! You put your name to this and not interested?? #Curve
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WhiskyJapan (@whiskyjapan) reported from Barnet, England@VodafoneUK your mobile internet does not work and never has worked as long as I've noticed in EN5 Barnet area, it is extremely patchy and doesn't work in places from here all the way to North Finchley
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Ross Sergeant (@ross_sergeant) reported from Barnet, England@VodafoneUK - why is it that the very day after I gave notice that we are moving to an address next month which doesn’t offer Vodafone broadband so ending our contract, you’ve now slowed our broadband service so much that it only works half the time?
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Andrew Payne (@The_History_Man) reported from Chesham Bois, England@VodafoneUK Your customer service is an absolute disgrace! Trying to get you to solve even the simplest of problems is worse than trying to get blood from a stone. You take money fast enough but don’t give a damn about helping your customers. Shame on you.
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Ishita Reha Gupta (@ishitarehagupta) reported from London Colney, EnglandI can’t believe how ****** @VodafoneUK is! Pathetic service!
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Bhabanistan (@bhabani79) reported from Harrow Weald, England@Nivaria @VodafoneUK #VodafoneUK is one of the worst company. Never trust @VodafoneUK and customer care.
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Sen Monro (@Senar1) reported from Stevenage District, England@VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Harrison (@RonHarriso22498) reported@VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !
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Captain Giant (@Captain_P_Giant) reportedWants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK
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Farimomo (@TheeFariha) reported@VodafoneUK why can’t i get through to anyone in customer services?
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COASTER ADDICT (@COASTERADDICTWH) reported@OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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adyh (@EuclidAlgorithm) reported@Terrenc20723630 @Iromg @VodafoneUK How come they're always showing up as the cheapest option for me? And with the best customer service?
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lizrichards24 (@SonyRichards4) reported@VodafoneUK I need some help.
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That guy (@DaveHol27360883) reported@VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.
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peter wilson (@wilsonpeter48) reportedYou have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK
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freespeech (@openchatter) reportedThe more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.