Vodafone Outage in Fulham, Greater London, England

@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

@VodafoneUK @Hermesparcels you might be the worst courier service but even your non existent customer service is better than Vodafone

@VodafoneUK I have asked for my Spotify to cancel once my red entertainment tariff has ended. Yet it has not help

@VodafoneUK Hi, it was just a few minutes ago, I went to check and it just sits there like it is going to dial, but never does. I tried to call someone after and that rang fine

@VodafoneUK hi, is there an issue with the voicemail system as I can’t get it working by either pressing the voicemail button or dialling 121?

Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!

@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

@VodafoneUK Moved into new flat in Highbury (N5) and signal is basically non-existent. Help please!

Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?

5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?

4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.

@VodafoneUK a UK company but all your customer centres are based in Philippines and Egypt that's not a UK company

@VodafoneUK @thetanskeh Another disappointed customer

@VodafoneUK @Shaun710 Move to a decent network

@VodafoneUK @YouTube Inspiration move to a decent network

@PsykiIl @VodafoneUK @VodafoneGroup I agree with you worst company ever

@VodafoneUK PEOPLE INSTEAD OF TRYING TO GET VODAFONE TO FIX YOUR PROBLEM MOVE TO A DECENT NETWORK

@VodafoneUK WARNING PEOPLE MOVE TO A DECENT NETWORK

@CiCi_Coleman @VodafoneUK Our previous experience was awful. Vodafone has been so much better. Maybe the service is patchy in certain areas

@VodafoneUK Trying to add international extra to SIM only contract, only to be told the plan doesn't support it, yet in your terms and conditions it specifically states "All Vodafone Pay monthly consumer customers can opt in to Pay monthly Extras"

@VodafoneUK help guys my broadband has completely stopped working and I can’t get through to the call centre !