Vodafone Outage Report in Blackheath, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Blackheath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Vodafone
Vodafone is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Blackheath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, City of Westminster, Hammersmith, Islington, Croydon, Southwark, Hayes, Tower Hamlets, Hampstead, Romford, Buckhurst Hill, City of London, Paddington and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Blackheath, England
Latest outage, problems and issue reports in Blackheath and nearby locations:
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Jay
(@MrJayArsenal) reported
from
City of London, England
@VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Helen is going to Spa! 🏁🇧🇪
(@vitosauras) reported
from
Tottenham, England
@VodafoneUK Postcode won't help when I'm on a train I'm afraid 😂 just an observation
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
Hi @VodafoneUK, I’m a home broadband customer on Superfast 2 package. Recently been having issues, my connection would drop around 9/10pm then would come back on 1/2am. Happened few days in a row. Got in contact and booked Openreach engineer. Found no issues on my line.
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Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Lorraine Towler
(@towler05) reported
from
Romford, England
@VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Alhumdulillah for everything🤲🏾
(@its_Saifur) reported
from
Hackney, England
Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Lewis
(@Lottie_Monster) reported
@VodafoneUK - could you explain why your wait times to speak to an adviser are always at least an hour, if not two? I'm constantly told it'll be 20 minutes by your web advisers, but my shortest wait time was an hour and 20 minutes? It's legit the worst customer service I've had.
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Delise Ben
(@deliseben) reported
@VodafoneUK your customer service is disgusting. Two of your customer care team today have point blank refused to put me through to a supervisor or manager. Refused to sort my issues and I'm having to contact my bank not to collect back my £354 you've taken from me twice.
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Lee Kirk
(@arsesona) reported
@VodafoneUK do you have issue with broadband in cm1 area?running slower than a gerbil on a wheel,is it just a coincidence I’m leaving at end of month?
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Fiona MacBain
(@FionaMacBain) reported
@gmdfreelance @VodafoneUK I left @VodafoneUK after 15 years with them because of their awful customer service and huge waits to talk to anyone. Now whole family with BT mobile, never had to wait to speak to someone.
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Nwafor Peter
(@cephappeter199) reported
@VodafoneUK Dear team, I was convinced by one of your service representatives in one of your stores to get a contract for iPhone 13 pro max and discount would be given to me. I agreed and we did the maths I accepted to go for it. I moved my number from EE to Vodafone.
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cheryl
(@cheryl_chezzie) reported
@VodafoneUK been without broadband pro since last night. Been on hold for 57mins trying to get through to someone. You're quick to take money but not quick to help when the customer has a problem! A bit if customer service would be nice
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK Bro that's not even a valid excuse WTF. Paying money for this ****** service? We aren't angry enough. I think it's best to stick to surfline and similar services cuz this lot are trolling
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DC
(@thedaisycrane) reported
Still can't quite believe @VodafoneUK passed me from pillar to post in a live chat, to then kick me out of it. To find out if I was a new customer I'd get my WiFi cheaper 👌
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Charlie Jones
(@Charlie56962908) reported
@VodafoneUK @Wimbledon Worst customer service ever , customer for 30 years treated like crap Finished with Vodafone you've lost my custom
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Arran
(@Azza3k) reported
@VodafoneUK I sent you a private message and that didn’t do anything other then confuse the robot. Why even suggest that. This has been a horrible experience