Vodafone Outage Report in Epsom, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Epsom, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (53%)
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Phone (29%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, London, City of Westminster, Hampton, Croydon, Hammersmith, Southwark, Carshalton, Bermondsey, Lewisham, Wandsworth, Streatham, Banstead, Woking and Isleworth.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Hannah (@_h_wisher) reported from London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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zuhamy (@zuhamy) reported from Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Ash Watkins (@_ashwatkins) reported from Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Quoc (@quocdang) reported from Camberwell, England
@VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.
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Vger Ann Goldby (@Iccle_Princess) reported from London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Quoc (@quocdang) reported from Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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Quoc (@quocdang) reported from Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Claire Johnson (@C4U_Claire) reported from London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Claire Johnson (@C4U_Claire) reported from London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Steven Mills (@stevedmills) reported from Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David Musgrove (@musszzy) reported
@VodafoneUK Internet connection booked 25 th January ....to date zero connection! Is this how you treat a pensioner fairly reliant on the Internet? Customer services so frustrating "yes it will be working" you said on 3 occasions but it never is!
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Kunal Waghela (@waghelak) reported
@VodafoneUK broadband is down, no one answers calls always on hold and chat service is shite, where do I go from here?
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Gemma (@gmjl_x) reported
@VodafoneUK sound 👍🏻 if you’re not going to help, I’ll just cancel my direct debit & take out a brand new contract & apply for my discount then shall I? Useless customer service, never had this **** with @EE
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jay gee (@noteveryonecan) reported
@VodafoneUK Home Broadband installation 48 hours ago, still waiting for activation from your end - can't get into online account/app, can't get through to a human on phone, chatbot no help and to add insult to injury you've sent me a bill #Vodafone
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Rank_Badjin (@RBadjin) reported
@VodafoneUK Support your customers. A 10% increase in monthly bills is shite.
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Stu Firth (@firth1985) reported
Hi @VodafoneUK. Just tried to upgrade my contract but I can’t have a deal because I’m not a new customer. The only deals are more expensive because I’m already with you! Time to move to @EE I think………
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Maura Duffy (@MauraDuffy) reported
@VodafoneUK not getting text messages, online chat couldn’t help . Phoned and told I’d get a call back in 3 mins. That was 45 mins ago. #poorcustomerservice
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Mary Denyer (@denyermc) reported
@VodafoneUK you sell me a tarif that covers global roaming then charge me!! So I have to waste my time contacting you. Yes it is fixed but this is terrible customer service!
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Kunal Waghela (@waghelak) reported
@VodafoneUK You dm is not working keeps saying select an option but there is no option and I can’t go any further
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Charlton Cussans 🏳️🌈🇺🇳🇬🇧🇺🇦 (@CharltonCussans) reported
@VodafoneUK and @CityFibre me and my housemate have spent 4 months waiting for fibre broadband to be installed, and last night the dongle we've been using for wi-fi died. I'm having to use my phone as a hotspot to get even *some* connection. Please help us get back online.