Vodafone Outage Report in Epsom, Surrey, England
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The latest reports from users having issues in Epsom come from postal codes KT19.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Epsom, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Epsom, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Epsom, City of Westminster, Hammersmith, Guildford, Staines, Southwark, Wandsworth, Croydon, Fulham and Oxted.
| City | Problem Type | Report Time |
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| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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Julian B
(@storeyarmer) reported
from
Spelthorne District, England
@VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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Aimee Hughes
(@Aimee_CN_Hughes) reported
from
Hounslow, England
@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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Martin A. Brooks
(@mart_brooks) reported
from
London, England
WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.
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morbster
(@morbster) reported
from
Croydon, England
@VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again
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Steve M.Linez
(@SteveLinez) reported
from
Epsom and Ewell District, England
I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup
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Tom
(@thomascox24) reported
from
Lambeth, England
It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
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Simon Harvey
(@SJH_Photography) reported
from
Addlestone, England
@VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!
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Dazzer
(@dazzer2103) reported
from
Epsom and Ewell District, England
I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.
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Lesley Carter
(@Lesley_C12) reported
from
Richmond, England
@VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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Guy Miscampbell
(@guymiscampbell) reported
from
Camberwell, England
Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@EmmaS_1989) reported
@VodafoneUK Hi, my case was escalated to another team on Wednesday and I was told that I would have heard what is going to happen, yesterday, but I’ve heard nothing. Can you help me? Thanks!
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Vor_Jakar
(@JakarVor) reported
@Crownyy93 @VodafoneUK So sorry your internet is down. Hope they actually due something to get it fixed.
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Karimbo
(@karimmboww) reported
@VodafoneUK your customer relations department and the people handling complaints are utterly disgusting. You provide and exceptionally sickening services that is based on inconveniencing people, screwing them over and getting them stuck in a situation to eventually rip them off!
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jenny
(@Jen_Illustrates) reported
@VodafoneUK You’re having a laugh, aren’t you? The live chat service on the website didn’t work at all. Himself has had to go through the naff AI on the app, got passed to a ‘person’ & was then passed up the chain to what seems to be a real person that’s able to deviate from the script
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Jenn ✨ ⋆
(@JennieLy) reported
@VodafoneUK hi! I upgraded my contact yesterday and got an email confirming my nee handset it not my new plan or when it would start? Can you help?
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dan
(@dantheman19970) reported
@VodafoneUK Sorry I mange to speak to someone in the prime contact team they looking in to my issue :)
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clare ******
(@claresanger) reported
@VodafoneUK the worst company!! So frustrating, go round and round in circles, @SkyMobileCorp here I come
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Andy Marson
(@AndyM69) reported
@VodafoneUK I’ve tried twice to cancel my service with you and you have not completed the request, I’m at risk of you affecting my credit rating. As a service company that has this power you should have the necessary technology and process to make sure this does not happen.
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Emma Barnes
(@emmaskitchen6) reported
@VodafoneUK my children have been unable to homeschool for over a week due to your incompetence at solving the issue on our broadband and both the properties on our account! Your customer service has been appalling!
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Gary Barnes
(@gzbarnes) reported
@VodafoneUK please can you look at the account ASAP the ticket number with 2nd line support is 332315