Vodafone

Vodafone Outage Report in Horley, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Horley, Surrey, England 03/10/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Horsham, Purley and Edenbridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK Broadband down since late last night, is there a problem?

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • matt_michell Matt Michell (@matt_michell) reported from Southwater, England

    @VodafoneUK I paid my phone bill a few days ago, I can see the money has gone out from my account to Vodafone but I've been receiving texts saying it's still due. When I call support it keeps trying to make me pay the bill again. Is there anyone I can speak to about this?

  • davidcooke11 David Cooke (@davidcooke11) reported from Edenbridge, England

    @whatstusaying @VodafoneUK Cause the service is appalling

  • the_dolans Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

  • SteveAlliston Steve Alliston (@SteveAlliston) reported from Crawley, England

    @VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • matt_michell Matt Michell 🎃👻 (@matt_michell) reported from Horsham, England

    @VodafoneUK hello, I've had absolutely no signal in Horsham all night for some reason? My phone bill was paid recently. It's really making work a struggle as a deliveroo driver tonight.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • chrisMcG4 Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported from Crawley, England

    @HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • FlorenceJeffr10 Florence Jeffries (@FlorenceJeffr10) reported from Lindfield, England

    @VodafoneUK Stop woke washing. You are pathetic. Can't you find something which will actually help people to assuage your corporate guilt?

  • terrybennett671 Terry Bennett (@terrybennett671) reported from Crawley, England

    @mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal

  • SteveAlliston Steve Alliston (@SteveAlliston) reported from Crawley, England

    Another hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CaramelClaudie CC🌻 (@CaramelClaudie) reported

    @VodafoneUK @Wimbledon I’ve never been to Wimbledon I’ve always wanted to go 🍓 I’d share with @dippyme888

  • frogmomblog laure latham (@frogmomblog) reported

    Trying to change account ownership for @VodafoneUK broadband without fighting bots and automated phone recordings? Top tip = just say you want to buy something. You'll get transferred automatically. Otherwise, be ready for the seven circles of customer service hell.

  • AdamWoodsCreate Adam Woods (@AdamWoodsCreate) reported

    @VodafoneUK I have, they're the ones I am complaining about. I have tried different departments and all they do is ignore any problems then try up selling

  • amberizzo_ Amber Izzo (@amberizzo_) reported

    @VodafoneUK never known a website go down so often.

  • AskAutistics Clubhouse: Ask Autistics (@AskAutistics) reported

    @VodafoneUK @VickiYoung77 How is this quality of service @VodafoneUK? Disgusting!!!!

  • LynnEagers Lynn Eagers (@LynnEagers) reported

    One of the reasons I always stuck with @VodafoneUK was the customer service but after the multiple times I’ve tried and been sent to botchat that always gets it wrong I’m done anyone know what @SkyUK is like for mobile

  • Rachael91678224 Rachael (@Rachael91678224) reported

    @VodafoneUK I’m having issues log in as it doesn’t recognise my email or number despite being right. I tried calling but keeps telling me to go online but I need to speak to someone! Please can you help? I need to make some changes

  • djdharms Dharm Tailor (@djdharms) reported

    @VodafoneUK @varunkrama @varunkrama did you ever get a resolution to this issue? I am facing same problem

  • dnich Dave (@dnich) reported

    @VodafoneUK 2/ will talk to me without going through your complaints process. What am I supposed to do for video conferences tomorrow? Why did your agent not have a mitigation plan ready? Why is it ok to treat your customers like this?

  • fritearis Paul Daniel Aris (@fritearis) reported

    @VodafoneUK I've had no service for last 2 days in SO16 area, TOBI has been no help is there a problem? Help, can't even call customer services