Vodafone

Vodafone Outage Report in Horley, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Horley, Surrey, England 09/17/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Crawley, Banstead, Edenbridge, East Grinstead and Coulsdon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • moulouanne Sara Eloquin (@moulouanne) reported from Horsham, England

    @VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • hallam_rob rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • hallam_rob rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • marktikky Mark T (@marktikky) reported from Crawley, England

    @VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄

  • Asianfeet63 BB (@Asianfeet63) reported from Horley, England

    @VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things

  • Will527 William Clark (@Will527) reported from London, England

    @VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

  • _Fifi_Garfield_ Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England

    @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mrs_n0rris Helen 🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrs_n0rris) reported

    @badmissk @VodafoneUK That’s so awful. Preying on vulnerable people is so despicable

  • HurstAnnemarie indiana68 (@HurstAnnemarie) reported

    @VodafoneUK usual appalling service! Someone is trying to hack my account, but the ludicrous system doesn’t seem to recognise fraud alongside your call options!!!!! Appalling and frustrating!!!!!

  • kirstylyness13 Kirsty Lyness (@kirstylyness13) reported

    @VodafoneUK I’m having massive issues with my mobile line and the 4 additional lines! I’ve rang customer service, was told she was looking into the account and I’m still on hold 35 mins later!! She hasn’t been back on at all????

  • MattHollingsbee matt the hammer (@MattHollingsbee) reported

    @VodafoneUK can I ask, who is more qualified? An engineer, or somebody at the end of the phone,thats never attended a call out. Treating my 76yr old father disgracefully after 10 weeks of the same problem, continuing to hang up on him, and him then having to recall all the time

  • bill_goldie bill (@bill_goldie) reported

    @VodafoneUK is by a country mile the worst mobile provider with zero customer service. If you care sort yourself out

  • BellaxCaramel Bella. (@BellaxCaramel) reported

    @VodafoneUK such a disgraceful network.

  • rmillar76 Rob m (@rmillar76) reported

    @VodafoneUK Get charged for calling some people in group. Got money back and told fixed but wasn't. Been told getting looked into been over a week tried to make formal complaint but they don't put it through

  • hasan_sweid Hasan Sweid (@hasan_sweid) reported

    @VodafoneUK guys!!! been with you since october and it’s been terrible!!! I DM you.

  • GzaRobertson Gary Robertson (@GzaRobertson) reported

    @CraigRobbo21 @VodafoneUK Yup , they number 1 for that ****, still awaiting a reply after a week now🤙🏻

  • xxboardyxx1985 Boardy (@xxboardyxx1985) reported

    Trying to get in touch with @VodafoneUK for 2 simple questions during the pandemic is near on impossible! Any chance of a DM ive more chance of speaking to a human instead of silly BOT and being cut off the automated service 🙄