Vodafone Outage Report in Horley, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 24: Problems at Vodafone
Vodafone is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (21%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Horley, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Crawley, Horsham, Epsom and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Steve Alliston
(@SteveAlliston) reported
from
Crawley, England
Another hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.
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Dan Barker
(@DanPBarker) reported
from
Blindley Heath, England
@VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?
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JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
@VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.
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MAGIC3CPFC🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.
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Chris McGonigall 😷💉 💙💚🧡
(@chrisMcG4) reported
from
Crawley, England
@HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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Terry Bennett
(@terrybennett671) reported
from
Crawley, England
@mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal
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Florence Jeffries
(@FlorenceJeffr10) reported
from
Lindfield, England
@VodafoneUK Stop woke washing. You are pathetic. Can't you find something which will actually help people to assuage your corporate guilt?
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Dan Barker
(@DanPBarker) reported
from
Blindley Heath, England
@VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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🇺🇦 Phil Swallow 🦅
(@Phil_Swallow) reported
from
Whyteleafe, England
@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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Matt Michell
(@matt_michell) reported
from
Southwater, England
@VodafoneUK I paid my phone bill a few days ago, I can see the money has gone out from my account to Vodafone but I've been receiving texts saying it's still due. When I call support it keeps trying to make me pay the bill again. Is there anyone I can speak to about this?
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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David Cooke
(@davidcooke11) reported
from
Edenbridge, England
@whatstusaying @VodafoneUK Cause the service is appalling
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Steve Alliston
(@SteveAlliston) reported
from
Crawley, England
@VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.
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Matt Michell 🎃👻
(@matt_michell) reported
from
Horsham, England
@VodafoneUK hello, I've had absolutely no signal in Horsham all night for some reason? My phone bill was paid recently. It's really making work a struggle as a deliveroo driver tonight.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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woo mcc
(@w3ndymcc) reported
@VodafoneUK I would scream the house down with EGGcitement and ask if it was a Yolk (joke) as it wouldn’t be a runny (funny) one if it was!
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👑...Anna 🇪🇺🇺🇦💙#WearAMask #GTTO
(@mrsspanner) reported
@VodafoneUK Hi, trying to register a new account for my daughter’s new phone because her number’s supposed to be moving from EE today, but I can’t create an account either on your app nor on the website - can you help pls?
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Wye Valley Hypnotherapy🌻 Online Therapy
(@WyeValleyHypno) reported
@VodafoneUK I need to receive texts abroad. My account says I’m not set up for it. I can’t change it on my app as there is a digital problem with vodaphone. Help. Pretty urgent.
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Debbie smith
(@Debbies39429482) reported
@VodafoneUK day 5 without my paid for home broad band service. I called again this morning at 8am to ask anyone for an update, shame on you RAGAA Vodafone Manager who I was promised would give me a call back in 30 minutes after their morning manager's meetings....
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Joseph Singer
(@JosephS03643270) reported
@VodafoneUK total crap. If they dropped the gimmicks and moved call centres to UK they might be better. Definitely moving at end of contract.
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Dan Cooper
(@djdancooper) reported
@VodafoneUK Yes but my upgrade is on back order so I have no idea when that will be. At the moment I am without data for the next 6 days and willing to pay for some. Can I not either a) cancel my upgrade so I can buy data or b) start the new plan on this handset before the new phone comes???
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Mick Bellini
(@bellini197) reported
@VodafoneUK Is this a ploy to get me to switch over to city fibre??? I only got connected up last Thursday! Not at all happy so am I still within the 14days to cancel the contract because I’m not paying for something I can’t have !
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Mick Bellini
(@bellini197) reported
@VodafoneUK Is this a ploy to get me to switch over to city fibre??? I only got connected up last Thursday! Not at all happy so am I still within the 14days to cancel the contract because I’m not paying for something I can’t have !
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Alex Sergey
(@AlexSergey5) reported
@VodafoneUK hello, im travelling in Croatia and my roaming suddenly stopped working today. It was working fine for a few days. I have enough data and my plan allows me to use roaming. Your technical help on app chat didn’t help me. Help me please!
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Jonathan Davis FCII FPFS TG: @jdcapitalist
(@j0nathandavis) reported
Moved to @VodafoneUK from @EE for mobile. Remote Support is unbelievably difficult to obtain. Dreadful.