Vodafone outages and service status in Horley, England

Problems in the last 24 hours in Horley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

• 
  Travel Gxng ✈🌎🌴 (@TravelGxng) reported 4 minutes ago from Crawley, England

  @VodafoneUK Broadband down since late last night, is there a problem?

• 
  Don Morgan (@donmorgan007) reported 5 minutes ago from Leatherhead, England

  @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

• 
  MAGIC3CPFC🦅❤️💙 (@MAGIC72) reported 8 minutes ago from Crawley, England

  @VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.

• 
  Dazzer (@dazzer2103) reported 9 minutes ago from Epsom and Ewell District, England

  I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

• 
  Chris D. (@Hitchcockatoo) reported 9 minutes ago from Redhill, England

  @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

• 
  Ellie Lexie (@ellielexx) reported 10 minutes ago from Epsom and Ewell District, England

  @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

• 
  Laura (@115thDream_) reported 12 minutes ago from East Grinstead, England

  @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

• 
  Dad (@OnlyOneLuff) reported 12 minutes ago from Salfords, England

  @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

• 
  JON white hart LANE (@JonOlias1981) reported 12 minutes ago from Edenbridge, England

  Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

• 
  lee christie (@leechristie4) reported 26 minutes ago from Epsom and Ewell District, England

  @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

• 
  ANDREW MARTYNIUK (@AndrewMartyniuk) reported 28 minutes ago from Whyteleafe, England

  .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

• 
  Fifi Garfield (@_Fifi_Garfield_) reported 32 minutes ago from Whyteleafe, England

  @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

• 
  🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported 36 minutes ago from Whyteleafe, England

  @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

• 
  Ben (@BendyBen999) reported 41 minutes ago from Banstead, England

  @VodafoneUK Did you read the he thread. It’s not me you need to help ....

• 
  JON white hart LANE (@JonOlias1981) reported 46 minutes ago from Edenbridge, England

  @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

• 
  Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported 47 minutes ago from Crawley, England

  Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....

• 
  Laura Osborne (@LauraOsborne_) reported 52 minutes ago from Westerham, England

  Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

• 
  Travel Gxng ✈🌎🌴 (@TravelGxng) reported 52 minutes ago from Crawley, England

  @littlemsallday @VodafoneUK Does it work right now? Mines been down since last night

• 
  rob hallam (@hallam_rob) reported 54 minutes ago from Crawley, England

  @VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone

• 
  Steve M.Linez (@SteveLinez) reported 56 minutes ago from Epsom and Ewell District, England

  I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heather and Patrick (@HeatheandPat) reported 4 minutes ago

  @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

• 
  CanonBall (@FoderCanon) reported 8 minutes ago

  @VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling

• 
  Chris Barnsey (@BarnseyChr77489) reported 9 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  MMAdork (@cardiokingjosh) reported 10 minutes ago

  @JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband

• 
  TheMightyi (@themighy_i) reported 11 minutes ago

  @VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please

• 
  Gareth Paul Fradgley (@gpfradgley) reported 12 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 13 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  thomasaldiamond (@ThomasALDiamond) reported 17 minutes ago

  @VodafoneUK I have just arrived in Spain and my 4g isn't working. I have paid £16 for 8 days of roaming plus my settings seem to be fine. Please help!

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 23 minutes ago

  @PhoenixRedRum @IsntWorkingPod @VodafoneUK Oh do **** off. You’re just another spiteful, trouble causing transphobe

• 
  Millie (@MillieSansoye) reported 23 minutes ago

  .@VodafoneUK has to be the worst broadband ever. It’s been cutting out for months and then cut during a job interview…no wonder I didn’t get the job because of how unprofessional I must have seemed cutting out in the middle of the interview!