Vodafone outages and service status in Horley, England

Problems in the last 24 hours in Horley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

• 
  Fifi Garfield (@_Fifi_Garfield_) reported 12 minutes ago from Whyteleafe, England

  @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

• 
  Steve Alliston (@SteveAlliston) reported 12 minutes ago from Crawley, England

  @VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.

• 
  SurreyMirrorKirk (@KR_SurreyMirror) reported 14 minutes ago from Crawley, England

  @VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

• 
  Si (@SiKing1243) reported 17 minutes ago from Redhill, England

  @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

• 
  Matt Scammels (@Matbeluca) reported 19 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  Ben (@BendyBen999) reported 20 minutes ago from Banstead, England

  @VodafoneUK Did you read the he thread. It’s not me you need to help ....

• 
  🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported 22 minutes ago from Whyteleafe, England

  @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

• 
  Terry Bennett (@terrybennett671) reported 25 minutes ago from Crawley, England

  @mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal

• 
  SurreyMirrorKirk (@KR_SurreyMirror) reported 31 minutes ago from Crawley, England

  @VodafoneUK service in #Crawley store is so bloody poor.....

• 
  𝚂h𝚊z (@NotThatShaz) reported 35 minutes ago from Godstone, England

  @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

• 
  Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported 36 minutes ago from Crawley, England

  Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....

• 
  Ellie Lexie (@ellielexx) reported 37 minutes ago from Epsom and Ewell District, England

  @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

• 
  Florence Jeffries (@FlorenceJeffr10) reported 38 minutes ago from Lindfield, England

  @VodafoneUK Stop woke washing. You are pathetic. Can't you find something which will actually help people to assuage your corporate guilt?

• 
  rob hallam (@hallam_rob) reported 43 minutes ago from Crawley, England

  @VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful

• 
  Laura Osborne (@LauraOsborne_) reported 43 minutes ago from Westerham, England

  Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

• 
  Alan Jones (@ajmensgrooming) reported 45 minutes ago from Tatsfield, England

  How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

• 
  MAGIC3CPFC🦅❤️💙🦅❤️💙 (@MAGIC72) reported 47 minutes ago from Crawley, England

  @Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days

• 
  Dazzer (@dazzer2103) reported 48 minutes ago from Epsom and Ewell District, England

  I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

• 
  Travel Gxng ✈🌎🌴 (@TravelGxng) reported 48 minutes ago from Crawley, England

  @VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?

• 
  ANDREW MARTYNIUK (@AndrewMartyniuk) reported 53 minutes ago from Whyteleafe, England

  .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CJ 🍉🌈 (@____CJ______) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!

• 
  Nina Moir (@neenooor) reported 7 minutes ago

  @SW_Help @VodafoneUK @MayorofLondon What would be good is we put some money into the infrastructure before we build thousands of new homes. Trains getting worse & worse from Waterloo. No reception on mobiles so can’t even check what is going on as the sw train app never works

• 
  Iain (@skywalker1404) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They were awful when my wife passed away absolutely terrible, I had to take to twitter to get any response

• 
  Michael horsfield (@HorsHorsfield) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Just been fined for shocking customer service. So sorry for your loss

• 
  Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!

• 
  Harry Singh (@HarrySi58712694) reported 15 minutes ago

  @VodafoneUK Heads up to anyone using Vodafone, anyone who gets a phone call from +44 20 8073 0971, be cautious, they are scammers who will imply you need a new SIM, I spotted the signs so averted any issues but others may fall for it.

• 
  NeilosKitsonelli (@Neil_SUFC) reported 15 minutes ago

  @VodafoneUK why is your 5g internet completely useless at 5pm EVERY DAY? I want a refund or a reduction on my £70!! monthly fee for poor service. Who can I talk to please?

• 
  JaYmZ.exe (@JaYmZltd) reported 18 minutes ago

  @VodafoneUK what is causing these isolated outages for hindreds/thousands but not everyone? Is it a set of faulty routers? If so will you replace? A friend mere meters down the road same style of router same exchange has had no issue either time mine has been down.

• 
  Kevin Norton (@KevinNorton2020) reported 18 minutes ago

  @VodafoneUK #vodafone I was getting help from a customer service member and in the middle of our conversation the team member said it's now 8:00pm I've finished my shift and disconnected the call before I could reply. Is this normal from Vodafone?

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Not in the slightest bit surprised, Virgin are absolutely vile, I mean the ceo sued the nhs simply because he didn’t win a contract??? I will never use Virgin anything again! Sorry for your loss x