Vodafone Outage in East Grinstead, West Sussex, England

@VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful

@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone

@VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄

@VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things

@VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

@VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people

@VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.

@VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

@VodafoneUK service in #Crawley store is so bloody poor.....

@VodafoneUK sky sports mobile app stopped working any ideas...."check network coverage" on 4G so no issues with connectivity

@VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years

Only been with @VodafoneUK for a week and already having issues 😔

@VodafoneUK nice choice of Christmas music when on hold with VGE customer services 🎅🏼

Hey @O2 sort it out. This is ridiculous. No service, 3G or 4G from 6am this morning. What a joke. In this day and age with the technology and you can’t figure it out. Even @VodafoneUK have been advertising all day on the radio. Laughing stock. I know I’m not the only one! Lol 😂

@VodafoneUK #securenet is the most useless service ever, I will leave #vodafone if doesn't become an opt in service

@VodafoneUK terrible customer service again this week! Two separate customer service advisors promised follow up phone calls this week about an ongoing billing problem and neither phoned. Can you sort this please - seriously unimpressed

Oh @VodafoneUK your customer service has been somewhat rubbish this morning. Took an hour to solve an issue that I had been told was sorted last month #disappointed

Your regular reminder never to sign a contract with Vodafone. If you have a disagreement with their aggressive overcharging and refuse to pay, they will DAMAGE YOUR CREDIT RATING. @VodafoneUKBiz @VodafoneUK

Your regular reminder never to sign a contract with Vodafone. If you have a disagreement with their aggressive overcharging and refuse to pay, they will DAMAGE YOUR CREDIT RATING. @VodafoneUK Don’t believe me?, check their “tweets & replies”, it’s a “Wailing wall” of misery.

Hi @VodafoneUK. Its been a week since an issue was raised for my account. I still can’t setup mobile data for my apple watch. Is anyone going to get back to me?

@VodafoneUK In my opinion you are too slow catching on, pity

@VodafoneUK has to have the worst customer service. After 2 months of me sending pictures, countless calls going in to stores to sort a lost payment lost by Vodafone I get “ah we’ve found it thanks bye.”

@VodafoneUK All sorted now. Thank you for the support but it shouldn’t have taken 16h to enable my service. In 20 years as your client and using roaming frequently, this was the first time your service let me down. Hope this was just a glitch in the matrix.

@VodafoneUK Why is it your service is so expensive and yet coverage so poor? Constantly having to piggyback on my wife’s EE service. My contract is up in October; can I give two months notice to leave you today?

I have waited 3 weeks for my broadband to be set up due to @VodafoneUK zero communication. I have only found out problems through phoning you. I was then promised my first bill to be free as comp and now you’re claiming that was never agreed. You’ve lost yourself a customer.

@VodafoneUK are a joke, cancelled a service in June only to find out instead of doing that they upgraded a service I no longer need for another year, 45 min on the phone and getting nowhere, awaiting a manager call back #joke #incompetence #veryunhappycustomer

@VodafoneUK can you explain why no network coverage in Sevenoaks Hollybush area for over 24 hours? Two Vodafone phones not working

@VodafoneUK I keep receiving messages from your customer service to say they've called but I don't have any missed calls on my phone.

@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

@VodafoneUK YESTERDAY...... Sumit : Please do not worry , we do respect your hard earned money and we will not going to let you down this time and make sure that you have your refund with you by the end of this day . @VodafoneUK trying to make out they value customers

@VodafoneUK #VeryMeRewards I'd treat @Bloggjayne

@VodafoneUK @VodafoneUK Yesterday....... Sumit : Please do not worry , we do respect your hard earned money and we will not going to let you down this time and make sure that you have your refund with you by the end of this day .

@PASTA_Mick @VodafoneUK It will take a bit more than that to cheer such a miserable bugger up @PASTA_Mick but I appreciate your concern. Your customer service is certainly better than @VodafoneUK ‘s

Worst day ever for trying to speak to @VodafoneUK customer service! Thanks for ruining my day, Vodafone!! Been 9 years faithfully subscribing to you with 4 (yes, four!!) mobile number - and I guess it's time to say goodbye now. Very disappointing.

@VodafoneUK spent 2 hrs trying to upgrade my fone last nite. Spoke to 5 diff people telling me price i was quoting was not avail or that it is online only. Why state i can ring 4 more info if u cant help. Upgraded online at the price i gave without human intervention. Rubbish co

@VodafoneUK I would treat my 2 kids and then go for a meal afterwards. #VeryMeRewards

@VodafoneUK I would treat my 2 kids and then go for a meal afterwards.