Vodafone Outage in East Grinstead, West Sussex, England

@VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful

@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone

@VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄

@VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things

@VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

@VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people

@VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.

@VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

@VodafoneUK service in #Crawley store is so bloody poor.....

@VodafoneUK sky sports mobile app stopped working any ideas...."check network coverage" on 4G so no issues with connectivity

@VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years

Only been with @VodafoneUK for a week and already having issues 😔

@VodafoneUK nice choice of Christmas music when on hold with VGE customer services 🎅🏼

Hey @O2 sort it out. This is ridiculous. No service, 3G or 4G from 6am this morning. What a joke. In this day and age with the technology and you can’t figure it out. Even @VodafoneUK have been advertising all day on the radio. Laughing stock. I know I’m not the only one! Lol 😂

@VodafoneUK #securenet is the most useless service ever, I will leave #vodafone if doesn't become an opt in service

@VodafoneUK terrible customer service again this week! Two separate customer service advisors promised follow up phone calls this week about an ongoing billing problem and neither phoned. Can you sort this please - seriously unimpressed

Oh @VodafoneUK your customer service has been somewhat rubbish this morning. Took an hour to solve an issue that I had been told was sorted last month #disappointed

Your regular reminder never to sign a contract with Vodafone. If you have a disagreement with their aggressive overcharging and refuse to pay, they will DAMAGE YOUR CREDIT RATING. @VodafoneUKBiz @VodafoneUK

Your regular reminder never to sign a contract with Vodafone. If you have a disagreement with their aggressive overcharging and refuse to pay, they will DAMAGE YOUR CREDIT RATING. @VodafoneUK Don’t believe me?, check their “tweets & replies”, it’s a “Wailing wall” of misery.

Hi @VodafoneUK. Its been a week since an issue was raised for my account. I still can’t setup mobile data for my apple watch. Is anyone going to get back to me?

@VodafoneUK In my opinion you are too slow catching on, pity

@VodafoneUK has to have the worst customer service. After 2 months of me sending pictures, countless calls going in to stores to sort a lost payment lost by Vodafone I get “ah we’ve found it thanks bye.”

@VodafoneUK All sorted now. Thank you for the support but it shouldn’t have taken 16h to enable my service. In 20 years as your client and using roaming frequently, this was the first time your service let me down. Hope this was just a glitch in the matrix.

@VodafoneUK Why is it your service is so expensive and yet coverage so poor? Constantly having to piggyback on my wife’s EE service. My contract is up in October; can I give two months notice to leave you today?

I have waited 3 weeks for my broadband to be set up due to @VodafoneUK zero communication. I have only found out problems through phoning you. I was then promised my first bill to be free as comp and now you’re claiming that was never agreed. You’ve lost yourself a customer.

@VodafoneUK are a joke, cancelled a service in June only to find out instead of doing that they upgraded a service I no longer need for another year, 45 min on the phone and getting nowhere, awaiting a manager call back #joke #incompetence #veryunhappycustomer

@VodafoneUK can you explain why no network coverage in Sevenoaks Hollybush area for over 24 hours? Two Vodafone phones not working

2019-08-25 21:40:03 -Download (Mb/s): 6.43 -Upload (Mb/s): 10.90 -Ping (ms): 47.06 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK do you have broadband issues I've been getting 3mb to the router all day should be a minimum of 75!!!

Supposed to have super fast 2 broadband with @VodafoneUK more like snail pace broadband! Time to change providers, your customer service is awful also!

Another day + another crap internet service from @VodafoneUK u promised high speeds but failed 2 mention anything about router speeds! yet again we’re using our data and even had to purchase more data on one mobile device😡 can’t wait for the end of my internet + mobile contract

2019-08-25 21:15:03 -Download (Mb/s): 11.70 -Upload (Mb/s): 9.61 -Ping (ms): 53.17 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@DamianPDavis @VodafoneUK Couldn’t agree more; @VodafoneUK desperately need to roll out SMS support on WiFi Calling, two-factor authentication via SMS isn’t going away any time soon and your customers are left waving their handsets outside open windows in search of your network.

2019-08-25 21:00:03 -Download (Mb/s): 13.90 -Upload (Mb/s): 9.38 -Ping (ms): 48.06 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

So bored of @VodafoneUK and their terrible service. Alot of the time feels like I'm just being told "to wait and it will be fixed". It's quite misleading #poor #CustomerService

@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂

Joke time: @VodafoneUK broadband service Don't worry guys you might think that was harsh. But they a little slow so its fine they won't get it :)