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Vodafone outages and service status in Royal Tunbridge Wells, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

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  • Vodafone generated 0 outage signals in the last 24 hours around Royal Tunbridge Wells, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Vodafone

Vodafone is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Vodafone Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • Donealready
    🇬🇧 🏃Phil Jog For Cake 🍰🇬🇧 (@Donealready) reported from Paddock Wood, England

    @BenjiBoyW @VodafoneUK Day 2 and still no broadband. They better not be charging me for non existent service. As soon as I get broadband I'm going to find an alternative and cancel

  • JonOlias1981
    JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

  • SnapperHarrison
    Mark Harrison (@SnapperHarrison) reported from Royal Tunbridge Wells, England

    Family of four here and the @VodafoneUK broadband has been down all day. Expecting the neighbours to call the police..

  • porter_a2m
    Adam | Lewis (@porter_a2m) reported from Ditton, England

    @VodafoneUK 1.5 hours on the phone and still waiting. Was ringing to upgrade md phone, with customer service like this I’m not just considering cancelling my contract. #Disgusting

  • bev_sax
    Bev sax (@bev_sax) reported from Tonbridge, England

    @VodafoneUK once again the lads in the Tonbridge branch are smashing the customer service, total credits to the brand. They take customer service to another level. Totally professional and always very approachable. #Tonbridge #brilliantservice

  • Rowland72James
    Lord Snoutintrough #FBPE (@Rowland72James) reported from Maidstone, England

    @PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

  • XmoSteve
    Steve Martin (@XmoSteve) reported from Maidstone, England

    Is there a problem with broadband service @VodafoneUK ? No WiFi despite rebooting router. Cannot access app with no signal at all.

  • markroxy
    mark roxburgh (@markroxy) reported from Newick, England

    @VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people

  • JemmaHatt
    Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England

    @VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

  • JonOlias1981
    JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

  • Ladders71
    Steve Ladner (@Ladders71) reported from Ditton, England

    @VodafoneUK three days now with little or no signal... your Network Tracker is saying everything is ok... that must be broken as well....

  • FerrerJerome
    jerome ferrer (@FerrerJerome) reported from Kings Hill, England

    My New Year’s Resolution is to pass my driving test🙌🏽🙏🏼😁 #VeryMeRewards @VodafoneUK

  • JohnMcDonald_MC
    John McDonald (@JohnMcDonald_MC) reported from Heathfield and Waldron, England

    @VodafoneUK what number do I call to check why my internet is not working please

  • joel_levitt
    Joel Levitt (@joel_levitt) reported from Five Oak Green, England

    @VodafoneUK whilst I am generally happy with your level of service my recent experience with your chat service has been appalling. I am very much in limbo as to what I have ordered and when I will receive it 🤔

  • LauraOsborne_
    Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • ajmensgrooming
    Alan Jones (@ajmensgrooming) reported from Tatsfield, England

    How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

  • lynbarwick
    forestdweller (@lynbarwick) reported from Marden's Hill, England

    @VodafoneUK is there anyone there? Trying to sort my elderly father’s new connection and cannot speak to a human! He’s been left with no working landline. Crucial at his age to have a working phone! Poor service.

  • XmoSteve
    Steve Martin (@XmoSteve) reported from Maidstone, England

    @VodafoneUK Steven Martin, 01622688661 no signal at all

  • nosolosy
    Nick Watmough (@nosolosy) reported from Royal Tunbridge Wells, England

    @vodafoneuk my Download speed is so slow… 6mbswhen it used to be 50mbs, what’s going on

  • davidcooke11
    David Cooke (@davidcooke11) reported from Edenbridge, England

    @whatstusaying @VodafoneUK Cause the service is appalling

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ism_or_phobe
    Benno (@ism_or_phobe) reported

    Bought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous

  • screechy451738
    @screechy (@screechy451738) reported

    @VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • Eddie_Catflap
    Jolyon Brown (@Eddie_Catflap) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?

  • moriuchirm
    𖦞 (@moriuchirm) reported

    @VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.

  • Worldcupwil1966
    WorldCupWilly1966 (@Worldcupwil1966) reported

    @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present

  • BBLouisR
    Louis (@BBLouisR) reported

    @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK

  • jonnypwilson
    Jonny Wilson (@jonnypwilson) reported

    Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.