Vodafone outages and service status in Heathfield and Waldron, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Heathfield and Waldron, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Heathfield and Waldron, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Heathfield and Waldron, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at Vodafone
Vodafone is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Heathfield and Waldron, England
Latest outage, problems and issue reports in Heathfield and Waldron and nearby locations:
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Mark Harrison (@SnapperHarrison) reported from Royal Tunbridge Wells, EnglandFamily of four here and the @VodafoneUK broadband has been down all day. Expecting the neighbours to call the police..
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david hadgkiss (@dhadgkiss13) reported from Hailsham, EnglandGotta give it to @VodafoneUK signal great when colleagues are faltering, daily rewards with #VeryMeRewards and a customer service that actually listen and solve problems.
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28 Photography (@28_Photography) reported from Newhaven, EnglandHey @VodafoneUK, I’m having issues with my 4G data on my phone. It’s saying it has it, yet it isn’t working (no apps are loading and I can’t google anything…). I’ve sent you a DM but unsure whether you have received the message (because of the automated system). (1/2)
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mark roxburgh (@markroxy) reported from Newick, England@VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.
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John McDonald (@JohnMcDonald_MC) reported from Heathfield and Waldron, England@VodafoneUK what number do I call to check why my internet is not working please
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Nick Watmough (@nosolosy) reported from Royal Tunbridge Wells, England@vodafoneuk my Download speed is so slow… 6mbswhen it used to be 50mbs, what’s going on
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tony cookson (@topcatfish) reported from Peacehaven, England@VodafoneUK is there a problem with the broadband in South UK. My router keeps dis connecting.
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Loz #leavealighton (@lozlis) reported from Crowborough, England@VodafoneUK sky sports mobile app stopped working any ideas...."check network coverage" on 4G so no issues with connectivity
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forestdweller (@lynbarwick) reported from Marden's Hill, England@VodafoneUK is there anyone there? Trying to sort my elderly father’s new connection and cannot speak to a human! He’s been left with no working landline. Crucial at his age to have a working phone! Poor service.
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Dick Broady (@DickBroady) reported from Willingdon, England@Matthew_Wright @VodafoneUK BT seem ok. I went to them after a lot of trouble from vodaphone who are ****!
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mark roxburgh (@markroxy) reported from Newick, England@VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people
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Antony Thrower (@AntonyThrower86) reported from Bexhill-on-Sea, EnglandHey all, life tip for you - stay the hell away from @VodafoneUK Internet. Constantly going down and their customer service is the worst I have ever had from any company. AVOID AVOID AVOID #vodafone
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Antony Thrower (@AntonyThrower86) reported from Bexhill-on-Sea, England@VodafoneUK Hi Jay, I won't be doing that. Reliable is not the word I would describe your service as. As far as advisors go, do say hello to Theo for me. She knows why we've cancelled our contract with you. I hope she's less rude to other customers.
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The Chief Of Grief (@chiefofgrief1) reported from Lewes, EnglandAppalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.
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Antony Thrower 🇺🇦 (@AntonyThrower86) reported from Bexhill-on-Sea, EnglandSo @VodafoneUK's WiFi is perfect right up to the point it fails in the middle of a shift and then they can't replace the broken router. I'd avoid tbh. Worst customer service ever.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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mark (@markLFC2010) reported@VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?
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Mark Davies (@_MarkD) reported@VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.
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K (@96kela_) reportedProper poor network @VodafoneUK the signal today has been shocking!
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D Shaw (@drmottershaw) reported@KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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✨Taryn H ✨ (@Taz_Pricey) reportedWow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!
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RomeCarter (@RomeJoness9) reported@VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.
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Adam James (@atjames88) reported@VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.
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TheMightyi (@themighy_i) reported@VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please
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Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.