Vodafone outages and service status in Heathfield and Waldron, England
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- Vodafone generated 0 outage signals in the last 24 hours around Heathfield and Waldron, including 0 direct reports.
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Problems in the last 24 hours in Heathfield and Waldron, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Heathfield and Waldron, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Heathfield and Waldron, England
Latest outage, problems and issue reports in Heathfield and Waldron and nearby locations:
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david hadgkiss (@dhadgkiss13) reported from Hailsham, EnglandGotta give it to @VodafoneUK signal great when colleagues are faltering, daily rewards with #VeryMeRewards and a customer service that actually listen and solve problems.
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mark roxburgh (@markroxy) reported from Newick, England@VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.
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28 Photography (@28_Photography) reported from Newhaven, EnglandHey @VodafoneUK, I’m having issues with my 4G data on my phone. It’s saying it has it, yet it isn’t working (no apps are loading and I can’t google anything…). I’ve sent you a DM but unsure whether you have received the message (because of the automated system). (1/2)
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tony cookson (@topcatfish) reported from Peacehaven, England@VodafoneUK is there a problem with the broadband in South UK. My router keeps dis connecting.
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Antony Thrower 🇺🇦 (@AntonyThrower86) reported from Bexhill-on-Sea, EnglandSo @VodafoneUK's WiFi is perfect right up to the point it fails in the middle of a shift and then they can't replace the broken router. I'd avoid tbh. Worst customer service ever.
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The Chief Of Grief (@chiefofgrief1) reported from Lewes, EnglandAppalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.
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Dick Broady (@DickBroady) reported from Willingdon, England@Matthew_Wright @VodafoneUK BT seem ok. I went to them after a lot of trouble from vodaphone who are ****!
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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mark roxburgh (@markroxy) reported from Newick, England@VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people
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Loz #leavealighton (@lozlis) reported from Crowborough, England@VodafoneUK sky sports mobile app stopped working any ideas...."check network coverage" on 4G so no issues with connectivity
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Mark Harrison (@SnapperHarrison) reported from Royal Tunbridge Wells, EnglandFamily of four here and the @VodafoneUK broadband has been down all day. Expecting the neighbours to call the police..
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forestdweller (@lynbarwick) reported from Marden's Hill, England@VodafoneUK is there anyone there? Trying to sort my elderly father’s new connection and cannot speak to a human! He’s been left with no working landline. Crucial at his age to have a working phone! Poor service.
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Antony Thrower (@AntonyThrower86) reported from Bexhill-on-Sea, EnglandHey all, life tip for you - stay the hell away from @VodafoneUK Internet. Constantly going down and their customer service is the worst I have ever had from any company. AVOID AVOID AVOID #vodafone
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Nick Watmough (@nosolosy) reported from Royal Tunbridge Wells, England@vodafoneuk my Download speed is so slow… 6mbswhen it used to be 50mbs, what’s going on
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Antony Thrower (@AntonyThrower86) reported from Bexhill-on-Sea, England@VodafoneUK Hi Jay, I won't be doing that. Reliable is not the word I would describe your service as. As far as advisors go, do say hello to Theo for me. She knows why we've cancelled our contract with you. I hope she's less rude to other customers.
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John McDonald (@JohnMcDonald_MC) reported from Heathfield and Waldron, England@VodafoneUK what number do I call to check why my internet is not working please
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel (@Rachel___001) reported@VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.
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brendan (@kegger1664) reported@Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported@VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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Calum Campbell (@CalumCa70143010) reported@VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means
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Where's ***** (@WheresWilly8) reported@Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.
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Mad Dal (@MadDal85) reported@VodafoneUK I do not know what your game is, but my phone has not been receiving any incoming calls for a little while now. What if someone was trying to get jold of me and it's emergency? Get it sorted please!
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Cyber Woogy (@CyberWoogy) reported@VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it
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Scott (@scottmacg3469) reported@VodafoneUK Costs go up, service goes down!!!!