Vodafone outages and service status in Heathfield and Waldron, England
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- Vodafone generated 0 outage signals in the last 24 hours around Heathfield and Waldron, including 0 direct reports.
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Problems in the last 24 hours in Heathfield and Waldron, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Heathfield and Waldron, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Heathfield and Waldron, England
Latest outage, problems and issue reports in Heathfield and Waldron and nearby locations:
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mark roxburgh (@markroxy) reported from Newick, England@VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people
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Mark Harrison (@SnapperHarrison) reported from Royal Tunbridge Wells, EnglandFamily of four here and the @VodafoneUK broadband has been down all day. Expecting the neighbours to call the police..
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Antony Thrower (@AntonyThrower86) reported from Bexhill-on-Sea, England@VodafoneUK Hi Jay, I won't be doing that. Reliable is not the word I would describe your service as. As far as advisors go, do say hello to Theo for me. She knows why we've cancelled our contract with you. I hope she's less rude to other customers.
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david hadgkiss (@dhadgkiss13) reported from Hailsham, EnglandGotta give it to @VodafoneUK signal great when colleagues are faltering, daily rewards with #VeryMeRewards and a customer service that actually listen and solve problems.
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The Chief Of Grief (@chiefofgrief1) reported from Lewes, EnglandAppalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.
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Antony Thrower (@AntonyThrower86) reported from Bexhill-on-Sea, EnglandHey all, life tip for you - stay the hell away from @VodafoneUK Internet. Constantly going down and their customer service is the worst I have ever had from any company. AVOID AVOID AVOID #vodafone
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Loz #leavealighton (@lozlis) reported from Crowborough, England@VodafoneUK sky sports mobile app stopped working any ideas...."check network coverage" on 4G so no issues with connectivity
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mark roxburgh (@markroxy) reported from Newick, England@VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.
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Antony Thrower 🇺🇦 (@AntonyThrower86) reported from Bexhill-on-Sea, EnglandSo @VodafoneUK's WiFi is perfect right up to the point it fails in the middle of a shift and then they can't replace the broken router. I'd avoid tbh. Worst customer service ever.
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28 Photography (@28_Photography) reported from Newhaven, EnglandHey @VodafoneUK, I’m having issues with my 4G data on my phone. It’s saying it has it, yet it isn’t working (no apps are loading and I can’t google anything…). I’ve sent you a DM but unsure whether you have received the message (because of the automated system). (1/2)
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John McDonald (@JohnMcDonald_MC) reported from Heathfield and Waldron, England@VodafoneUK what number do I call to check why my internet is not working please
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tony cookson (@topcatfish) reported from Peacehaven, England@VodafoneUK is there a problem with the broadband in South UK. My router keeps dis connecting.
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Nick Watmough (@nosolosy) reported from Royal Tunbridge Wells, England@vodafoneuk my Download speed is so slow… 6mbswhen it used to be 50mbs, what’s going on
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forestdweller (@lynbarwick) reported from Marden's Hill, England@VodafoneUK is there anyone there? Trying to sort my elderly father’s new connection and cannot speak to a human! He’s been left with no working landline. Crucial at his age to have a working phone! Poor service.
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Dick Broady (@DickBroady) reported from Willingdon, England@Matthew_Wright @VodafoneUK BT seem ok. I went to them after a lot of trouble from vodaphone who are ****!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bri Hammond (@big1481b) reported@VodafoneUK please avoid this company customer service poor and very rude
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cath (@CatheasthamMc) reported@VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription
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Delwar Ullah (@Sheffield128) reported@VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Crypto_Sim (@Sim__Bur) reported@VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me
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Fox Lane Books 🦊 (@foxlanebooks) reported@VodafoneUK I have no signal on my phone at all, and I mostly work from home. I am in YO8 9NA - what is going on??
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TheSacredEast (@inSacredZen) reported@VodafoneUK Our broadband service ends next week. We are vacating the property and We need a return label or QR code emailed today so we can return the router. Please note on the account that we have requested this before leaving the property. Thank you! Can you come back to me asap on this.
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Scott Garner (@D0C_RAY) reported@VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?