Vodafone outages and service status in Hailsham, England

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hailsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

• 
  Matt Grief (@GimmeGrief) reported 9 minutes ago from Seaford, England

  @D_e_n_i_s_eT @DavidDavisMP @VodafoneUK So I take it they are the cheapest? If the service is so bad then why not switch to another provider?

• 
  The Chief Of Grief (@chiefofgrief1) reported 10 minutes ago from Lewes, England

  Appalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.

• 
  Stephen Haselden (@stephenh95) reported 15 minutes ago from Eastbourne, England

  @VodafoneUK why is it Tesco mobile never put the price up mid way through a contract but you do?

• 
  david hadgkiss (@dhadgkiss13) reported 20 minutes ago from Hailsham, England

  Gotta give it to @VodafoneUK signal great when colleagues are faltering, daily rewards with #VeryMeRewards and a customer service that actually listen and solve problems.

• 
  John McDonald (@JohnMcDonald_MC) reported 22 minutes ago from Heathfield and Waldron, England

  @VodafoneUK what number do I call to check why my internet is not working please

• 
  Dick Broady (@DickBroady) reported 24 minutes ago from Willingdon, England

  @Matthew_Wright @VodafoneUK BT seem ok. I went to them after a lot of trouble from vodaphone who are ****!

• 
  Katy McGrory (@katymcgbysea) reported 30 minutes ago from Seaford, England

  @VodafoneUK hi, been having drop outs and slow for the last week. Too many for the chat bot. Please help!

• 
  Antony Thrower 🇺🇦 (@AntonyThrower86) reported 30 minutes ago from Bexhill-on-Sea, England

  So @VodafoneUK's WiFi is perfect right up to the point it fails in the middle of a shift and then they can't replace the broken router. I'd avoid tbh. Worst customer service ever.

• 
  Rebecca Kite (@missmysticbeaut) reported 33 minutes ago from Seaford, England

  @VodafoneUK Hiya. I wonder if you can help me. My brother recommended me to Vodafone back in February and neither of us have received our £25 Amazon gift vouchers yet?

• 
  Antony Thrower (@AntonyThrower86) reported 34 minutes ago from Bexhill-on-Sea, England

  @VodafoneUK Hi Jay, I won't be doing that. Reliable is not the word I would describe your service as. As far as advisors go, do say hello to Theo for me. She knows why we've cancelled our contract with you. I hope she's less rude to other customers.

• 
  mark roxburgh (@markroxy) reported 39 minutes ago from Newick, England

  @VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people

• 
  tony cookson (@topcatfish) reported 41 minutes ago from Peacehaven, England

  @VodafoneUK is there a problem with the broadband in South UK. My router keeps dis connecting.

• 
  28 Photography (@28_Photography) reported 46 minutes ago from Newhaven, England

  Hey @VodafoneUK, I’m having issues with my 4G data on my phone. It’s saying it has it, yet it isn’t working (no apps are loading and I can’t google anything…). I’ve sent you a DM but unsure whether you have received the message (because of the automated system). (1/2)

• 
  mark roxburgh (@markroxy) reported 54 minutes ago from Newick, England

  @VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.

• 
  Antony Thrower (@AntonyThrower86) reported 59 minutes ago from Bexhill-on-Sea, England

  Hey all, life tip for you - stay the hell away from @VodafoneUK Internet. Constantly going down and their customer service is the worst I have ever had from any company. AVOID AVOID AVOID #vodafone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hasan Ozgan (@HasanOzgan) reported 6 minutes ago

  @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone

• 
  Jolyon Brown (@Eddie_Catflap) reported 7 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

• 
  Vyas Kondreddi (@vyaskn) reported 8 minutes ago

  @VodafoneUK I am facing a technical issue with home broadband for over 36 hours. Your support team on the phone has not been helpful. They say the issue is with 3rd line support, but are not giving me any updates, and missing the promised call back slots. Please can you escalate

• 
  MagivaMark (@MagivaMark) reported 9 minutes ago

  @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.

• 
  peter wilson (@wilsonpeter48) reported 10 minutes ago

  @VodafoneUK 5g signal isn't very good hardly had any this past week

• 
  Scott Garner (@D0C_RAY) reported 16 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  Rob Smith (@robsmithrugby) reported 17 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  Daniel Pybus (@danielpybus) reported 22 minutes ago

  @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

• 
  Gary Young (@garyisatwit) reported 22 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  MMAdork (@cardiokingjosh) reported 23 minutes ago

  @JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband