Vodafone outages and service status in Lewes, England

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Lewes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

• 
  DCHassocks #FBPE (@dchassocks) reported 3 minutes ago from Wivelsfield Green, England

  I wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!

• 
  Lord Baldry (@Lord_Baldry) reported 3 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve been trying to order a mobile Wi-Fi device and plan for 3 days, all I get is errors and 404’s ?

• 
  ＲＹＡＮ ＢＵＲＮＥＴＴ (@iamryanburnett) reported 5 minutes ago from Hove, England

  Hi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.

• 
  Georgina Webb (@LifeofGlitter_) reported 6 minutes ago from Hove, England

  @VodafoneUK customer service is disgusting - just had an agent hang up on me and we’re really rude! I’ve had no broadband since Saturday - just a catalogue of errors!

• 
  James Pryor (@Pryor_27) reported 7 minutes ago from Brighton and Hove, England

  Hi @VodafoneUK is there a problem with 4G in Brighton area? Been twitchy all day.

• 
  James Sinfield (@JamesSinfield) reported 9 minutes ago from Brighton and Hove, England

  @VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.

• 
  Abi Edwards (@AbiEdwards57) reported 25 minutes ago from Saltdean, England

  @VodafoneUK Have sent the details. We have hard wired everything in as advised but our smart tv just keeps loading and internet is dropping out constantly on all devices. Never had a problem with other internet providers previously.

• 
  Jo Jo Miles (@jomiles1) reported 30 minutes ago from Hove, England

  @VodafoneUK is your policy to reduce a widow to tears for trying to sort a problem for over an hour and it’s still not resolved…They have taken £100 out of my bank.and I’ve still got to wait..I’ve never been so disappointed disgusted and ashamed to be a long standing customer.

• 
  Simon Fenton (@simon_d_fenton) reported 30 minutes ago from Hassocks, England

  @VodafoneUK Also, this was added to our accounts when? We haven’t just got new accounts. And we’ve never had a text to say we’ve been protected from anything. Any of us.

• 
  Yorick Brown (@kciroy) reported 32 minutes ago from Hove, England

  Glad to say broadband is fixed! Too much rain it seems. now having issues with VPN blocking which I didn't have before but apparently Vodafone is notorious for. Good to have BB again but doesn't excuse neither @VodafoneUK and @OpenreachHelp having service status pages

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 34 minutes ago from Hove, England

  Shock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!

• 
  Chlo' (@ChloeWhytee) reported 35 minutes ago from Hove, England

  @VodafoneUK Poor customer service, my dad only got a new sim and contract with you guys last Monday, you have restricted the services on his phone for no reason. Please can someone sort this out.

• 
  Jonathan O'Keeffe (@RGNJonathan) reported 40 minutes ago from Brighton and Hove, England

  @VodafoneUK i done a sim swap because the network wasn’t working for me and now I’m getting all these messages about new plans etc

• 
  Florence Jeffries (@FlorenceJeffr10) reported 41 minutes ago from Lindfield, England

  @VodafoneUK Stop woke washing. You are pathetic. Can't you find something which will actually help people to assuage your corporate guilt?

• 
  Becca Waite (@BeccaxxW) reported 42 minutes ago from Burgess Hill, England

  @VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years

• 
  hello (@mrsimonraymonde) reported 43 minutes ago from Brighton and Hove, England

  @VodafoneUK Have a problem with my account that cannot be solved by a bot. There are no options on the automated message not on MyVodafone to resolve it, hence the call.

• 
  mark roxburgh (@markroxy) reported 44 minutes ago from Newick, England

  @VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.

• 
  Jo Bishop BA hons (@Jobish7) reported 53 minutes ago from Woodingdean, England

  @VodafoneUK I cannot speak to a human regarding my account or pay a bill. Online ‘chat’ service just gives you options you haven’t asked for or logs you off, 191 just goes round&round &doesn’t actually listen to voice prompts/cuts you off. Not good enough.

• 
  Lord Baldry (@Lord_Baldry) reported 56 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve been trying to purchase a mobile hotspot package on your site for 3 days but the pages come back with errors or I add it to the basket at then it errors.

• 
  Rebecca Kite (@missmysticbeaut) reported 57 minutes ago from Seaford, England

  @VodafoneUK Hiya. I wonder if you can help me. My brother recommended me to Vodafone back in February and neither of us have received our £25 Amazon gift vouchers yet?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael MacAulay (@mistermac97) reported 2 minutes ago

  @CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership

• 
  el mono del mar (@JoelBlaackman) reported 2 minutes ago

  @VodafoneUK no WiFi all day and no communication on the issue, not ideal.

• 
  لؤي (@MAGDY_LOAY7) reported 4 minutes ago

  @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

• 
  gman (@gg41r) reported 5 minutes ago

  So much for the stress free switching or however @VodafoneUK put it. Today's is my going live day with them. It's after 3pm...no Internet and after an hour speaking to tech help on the phone. Very poor service.

• 
  Charlotte (@lottieeec) reported 10 minutes ago

  Still no signal @VodafoneUK if anyone is thinking of getting a contract with @VodafoneUK please avoid at all cost. May as well use a potato it would probably have better signal

• 
  Mr T MP (@GJohnson_1978) reported 10 minutes ago

  @nightrider20244 @VodafoneUK Installed on 2nd march 2.5 days later and the whole lot is down. Thank fck I'm not with Vodafone mobile!

• 
  Sol (@SolWielkop) reported 11 minutes ago

  God awful experience with @VodafoneUK - despite repeated attempts to close an account they cannot take simple instructions.

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 11 minutes ago

  Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  Sophie Cope (@sophcope4) reported 13 minutes ago

  @VodafoneUK absolutely appalling customer service been with you around 7 years trying since October to upgrade! Complaint logged assured the problem cancelling the order was fixed and yet again it’s cancelled! 🤬

• 
  James (@jimbles1967) reported 20 minutes ago

  @VodafoneUK My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.