Vodafone outages and service status in Lewes, England

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Lewes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

• 
  hello (@mrsimonraymonde) reported 5 minutes ago from Brighton and Hove, England

  @VodafoneUK Have a problem with my account that cannot be solved by a bot. There are no options on the automated message not on MyVodafone to resolve it, hence the call.

• 
  Rebecca Kite (@missmysticbeaut) reported 5 minutes ago from Seaford, England

  @VodafoneUK Hiya. I wonder if you can help me. My brother recommended me to Vodafone back in February and neither of us have received our £25 Amazon gift vouchers yet?

• 
  Marc McKenna-Coles © (he/him) #BLM (@marcmc77) reported 6 minutes ago from Brighton and Hove, England

  @N5JFY It is so sad that @VodafoneUK colleagues hold no compassion. My husband @HamishLord is dealing with his late uncles account and no one is willing to support - I would expect so much more from the organisation. #CustomerFirst ?

• 
  Mackem Exile 🇨🇵 (@choppy_1991) reported 8 minutes ago from Saltdean, England

  Any chance of a decent internet speed @VodafoneUK you are 50mbps down on your minimum requirement?

• 
  Simon Fenton (@simon_d_fenton) reported 11 minutes ago from Hassocks, England

  @VodafoneUK Ok thanks. Never heard of it. Wasn’t aware I had it. And here’s another thought... if this keeps my family safe online, while using Vodafone, why don’t you do this ANYWAY as part of your service to us? Hmm?

• 
  Jonathan O'Keeffe (@RGNJonathan) reported 13 minutes ago from Brighton and Hove, England

  @VodafoneUK I’m getting really poor service and always have been. I have even had the phone replaced and still no joy! Haven’t had an opportunity to go into store secondary to covid.

• 
  david hadgkiss (@dhadgkiss13) reported 16 minutes ago from Hailsham, England

  Gotta give it to @VodafoneUK signal great when colleagues are faltering, daily rewards with #VeryMeRewards and a customer service that actually listen and solve problems.

• 
  Reece Thompson (@Reece_T92) reported 26 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve tried resetting my password to log in to my account and each time it just says I’m locked out even using the temporary password sent to my email. Can’t get through to anyone on the live chat either. Please help

• 
  ＲＹＡＮ ＢＵＲＮＥＴＴ (@iamryanburnett) reported 27 minutes ago from Hove, England

  Hi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.

• 
  Jonathan O'Keeffe (@RGNJonathan) reported 29 minutes ago from Brighton and Hove, England

  @VodafoneUK i done a sim swap because the network wasn’t working for me and now I’m getting all these messages about new plans etc

• 
  Fay Alani (@fayalani) reported 33 minutes ago from Brighton and Hove, England

  @fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol

• 
  Brightonboikev (@twistedladbton) reported 34 minutes ago from Brighton and Hove, England

  @VodafoneUK I'd treat my mum cos she pays my Vodafone bill every month

• 
  James Sinfield (@JamesSinfield) reported 35 minutes ago from Brighton and Hove, England

  @VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.

• 
  Katy McGrory (@katymcgbysea) reported 37 minutes ago from Seaford, England

  @VodafoneUK hi, been having drop outs and slow for the last week. Too many for the chat bot. Please help!

• 
  mark roxburgh (@markroxy) reported 42 minutes ago from Newick, England

  @VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.

• 
  Abi Edwards (@AbiEdwards57) reported 43 minutes ago from Saltdean, England

  @VodafoneUK internet has been extremely poor since it was installed, can’t even watch tv. We have phoned three time and were promised a call back the last time. Heard nothing and can’t get hold of anyone now. Been mobile customers for years, very disappointed. Will be cancelling

• 
  Lord Baldry (@Lord_Baldry) reported 44 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve been trying to order a mobile Wi-Fi device and plan for 3 days, all I get is errors and 404’s ?

• 
  The Chief Of Grief (@chiefofgrief1) reported 53 minutes ago from Lewes, England

  Appalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.

• 
  mark roxburgh (@markroxy) reported 55 minutes ago from Newick, England

  @VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people

• 
  Matt Grief (@GimmeGrief) reported 57 minutes ago from Seaford, England

  @D_e_n_i_s_eT @DavidDavisMP @VodafoneUK So I take it they are the cheapest? If the service is so bad then why not switch to another provider?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ME NO SLEEP 👀 (@1GLENN) reported 5 minutes ago

  @VodafoneUK as a communication network your customer service is awful. Can't collect a new phone from your store because of a system issue, but told it will take 24-48 hours to resolve as the tech team has gone home for the day. The whole process to upgrade has been a joke

• 
  peter wilson (@wilsonpeter48) reported 6 minutes ago

  @Apple @VodafoneUK Apples latest update which has ruined access to my expensive iPad and it seems neither of you want to do something to rectify the issue. All you want is money, your unwillingness to help to solve the software issues apple caused. Vodafone could help by

• 
  The Memedalorian (@mxtthewpxrker) reported 8 minutes ago

  @VodafoneUK my WiFi has dropped out 4 times in the last 30 minutes. All cables are fine and your website is suggesting there are no issues on the network. So what’s happening?

• 
  Simulation Swarm (@SimSwarm333) reported 9 minutes ago

  How can we get out of our contract early with you @VodafoneUK ? You are not providing us with a service ...we are paying good money for no internet whatsoever, we ring your god awful scripted customer call lines and its groundhog day ... 2 weeks of this rubbish

• 
  Robert James (@EmergencyDoc209) reported 9 minutes ago

  @VodafoneUK After spending the equivalent of 1.5 days disconnecting from my mis-sold and non-functioning broadband I am a little disappointed to be offered £30 as a goodwill gesture… I’ll stay away from your poor products and egregiously bad customer “service” in future!

• 
  Stuart Little 💚💙 (@StuLittle1972) reported 10 minutes ago

  @VodafoneUK almost a week after my tweet about poor coverage in cm1, no reply and still no coverage. How can you leave the middle of a city with no coverage for nearly three weeks

• 
  Holly (@hollymorgs) reported 11 minutes ago

  @VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!

• 
  ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported 12 minutes ago

  @VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡

• 
  damien (@damienl1234) reported 12 minutes ago

  @VodafoneUK my contact is coming to an end which includes Spotify,if I upgrade to sim only will I still just keep paying for it until I cancel the subscription

• 
  Ste Jones (@eJ2095) reported 14 minutes ago

  @VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months