Vodafone Outage Report in Lewes, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Vodafone
Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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Steve Wedd
(@worldwidewedd) reported
from
Saltdean, England
Power cut at home again. Can’t send help message to UKPN because content control has been imposed on my phone. @VodafoneUK CS recommend that I go to the UKPN website to seek aid. On a computer. In a power cut.
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Ben Nuttall 🏳️🌈🚗⚡️
(@ben_nuttall_) reported
from
Hove, England
Shock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@VodafoneUK i done a sim swap because the network wasn’t working for me and now I’m getting all these messages about new plans etc
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Reece Thompson
(@Reece_T92) reported
from
Brighton and Hove, England
@VodafoneUK I’ve tried resetting my password to log in to my account and each time it just says I’m locked out even using the temporary password sent to my email. Can’t get through to anyone on the live chat either. Please help
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James Sinfield
(@JamesSinfield) reported
from
Brighton and Hove, England
@VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.
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Cllr. Prof Samer Bagaeen #Cities
(@samerbagaeen) reported
from
Brighton and Hove, England
@VodafoneUK @LewisHamilton It’s not #5G that’s the CNN problem, mostly. It’s cowboy agents you & other mobile operators are using in UK towns & cities ramming the cabinets & masts where communities do not want them. Good luck in #MugelloGP Lewis. Let’s go get that century!
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Matt Grief
(@GimmeGrief) reported
from
Seaford, England
@D_e_n_i_s_eT @DavidDavisMP @VodafoneUK So I take it they are the cheapest? If the service is so bad then why not switch to another provider?
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Katy McGrory
(@katymcgbysea) reported
from
Seaford, England
@VodafoneUK hi, been having drop outs and slow for the last week. Too many for the chat bot. Please help!
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@VodafoneUK I’m getting really poor service and always have been. I have even had the phone replaced and still no joy! Haven’t had an opportunity to go into store secondary to covid.
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ＲＹＡＮ ＢＵＲＮＥＴＴ
(@iamryanburnett) reported
from
Hove, England
Hi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.
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Georgina Webb
(@LifeofGlitter_) reported
from
Hove, England
@VodafoneUK customer service is disgusting - just had an agent hang up on me and we’re really rude! I’ve had no broadband since Saturday - just a catalogue of errors!
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Marc McKenna-Coles © (he/him) #BLM
(@marcmc77) reported
from
Brighton and Hove, England
@N5JFY It is so sad that @VodafoneUK colleagues hold no compassion. My husband @HamishLord is dealing with his late uncles account and no one is willing to support - I would expect so much more from the organisation. #CustomerFirst ?
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Mackem Exile 🇨🇵
(@choppy_1991) reported
from
Saltdean, England
Any chance of a decent internet speed @VodafoneUK you are 50mbps down on your minimum requirement?
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Simon Fenton
(@simon_d_fenton) reported
from
Hassocks, England
@VodafoneUK Also, this was added to our accounts when? We haven’t just got new accounts. And we’ve never had a text to say we’ve been protected from anything. Any of us.
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James Pryor
(@Pryor_27) reported
from
Brighton and Hove, England
Hi @VodafoneUK is there a problem with 4G in Brighton area? Been twitchy all day.
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Jo Bishop BA hons
(@Jobish7) reported
from
Woodingdean, England
@VodafoneUK I cannot speak to a human regarding my account or pay a bill. Online ‘chat’ service just gives you options you haven’t asked for or logs you off, 191 just goes round&round &doesn’t actually listen to voice prompts/cuts you off. Not good enough.
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Simon Fenton
(@simon_d_fenton) reported
from
Hassocks, England
@VodafoneUK Ok thanks. Never heard of it. Wasn’t aware I had it. And here’s another thought... if this keeps my family safe online, while using Vodafone, why don’t you do this ANYWAY as part of your service to us? Hmm?
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Yorick Brown
(@kciroy) reported
from
Hove, England
Glad to say broadband is fixed! Too much rain it seems. now having issues with VPN blocking which I didn't have before but apparently Vodafone is notorious for. Good to have BB again but doesn't excuse neither @VodafoneUK and @OpenreachHelp having service status pages
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Dick Broady
(@DickBroady) reported
from
Willingdon, England
@Matthew_Wright @VodafoneUK BT seem ok. I went to them after a lot of trouble from vodaphone who are ****!
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Jordan Pryor
(@JordanPryor44) reported
from
Saltdean, England
@VodafoneUK 191 doesn’t solve anything. The virtual assistant just tells me to go online and the last 4 times I’ve chatted online they have said they’ve sorted it but never have.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Counting by fingers
(@ByCounting) reported
@TheBlackDub1 @VodafoneUK Just write a letter to the bank telling them you want to cancel the debit & thats it done...
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Jay Edmonds
(@DYELthough) reported
@VodafoneUK Hi thanks for the reply. I would agree this is fine, but you have signs in your store saying “Help & Advice” yet it seems the only thing the store can do is sell you a phone.. The only “Help” offered, is being told to leave and deal with the issue yourself.
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Stuart Wallace
(@stuwallace) reported
@VodafoneUK 3 months to get £857 in insurance payments back to 2017 for devices I no longer have. Never told how to cancel and assumed shop cancelled. £40 compensation offered. Ofcom and FCA are next people I’m contacting.
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Arjun Popat
(@Arjun_Popat) reported
from
Barnet, England
@VodafoneUK I am trying to cancel a Vodafone iPad contract but I cannot get through. It keeps telling me to talk to your robot Toby who keeps telling me to call!!!
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Oliver Smith
(@OliverS64934176) reported
@VodafoneUK Terrible customer service. Phone in repair for 1.5 months. They tell me it's ready and say will send a text to confirm delivery, text never received. Then they tell me it's not ready and will send me a temporary phone 1.5 months later... I think it's lost 👍
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Nikhil Khashu
(@nkhashu) reported
@VodafoneUK not sure what to say. My family spend a fortune per month with you, now want to order broadband. Website kicked me out, phoned twice and been cut off twice after being told to hold for 1 hour. Help me to help you😔
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Richie H
(@richieh) reported
standard @VodafoneUK policy for support calls to put you on hold for 15 mins and then just cut you off. Customer service at Vodafone is totally useless.
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Jay Edmonds
(@DYELthough) reported
@VodafoneUK Please could you explain your policy that a storeworker cannot assist in contacting customer service "due to COVID" ?
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G
(@MissGSSF) reported
@VodafoneUK can you help my parents? Both are long standing customers and since their move, Vodafone’s coverage is shockingly bad. I’ve switched them to WiFi calling but they are still missing many calls. This is essential for their safety. Can you provide a booster?
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TheBlackDub
(@TheBlackDub1) reported
Trying to cancel a @VodafoneUK contract is like getting blood from a stone.