Vodafone outages and service status in Lewes, England
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Problems in the last 24 hours in Lewes, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Lewes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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Steve Wedd (@worldwidewedd) reported from Saltdean, EnglandPower cut at home again. Can’t send help message to UKPN because content control has been imposed on my phone. @VodafoneUK CS recommend that I go to the UKPN website to seek aid. On a computer. In a power cut.
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Rebecca Kite (@missmysticbeaut) reported from Seaford, England@VodafoneUK Hiya. I wonder if you can help me. My brother recommended me to Vodafone back in February and neither of us have received our £25 Amazon gift vouchers yet?
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Jason Sensation (@thekinaton) reported from Brighton and Hove, England@brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.
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Ewok Queen (@ewokqueen) reported from Brighton and Hove, England@VodafoneUK #Feeltheconnection my arse. I’ve spent too long in my working day trying to get hold of you. Business lines need reviewing. Either get through to someone who can’t help, chat bots who can’t help. Useless
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RYAN BURNETT (@iamryanburnett) reported from Hove, EnglandHi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.
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Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England@VodafoneUK i done a sim swap because the network wasn’t working for me and now I’m getting all these messages about new plans etc
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Lord Baldry (@Lord_Baldry) reported from Brighton and Hove, England@VodafoneUK I’ve been trying to order a mobile Wi-Fi device and plan for 3 days, all I get is errors and 404’s ?
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Georgina Webb (@LifeofGlitter_) reported from Hove, England@VodafoneUK customer service is disgusting - just had an agent hang up on me and we’re really rude! I’ve had no broadband since Saturday - just a catalogue of errors!
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Simon Fenton (@simon_d_fenton) reported from Hassocks, England@VodafoneUK Ok thanks. Never heard of it. Wasn’t aware I had it. And here’s another thought... if this keeps my family safe online, while using Vodafone, why don’t you do this ANYWAY as part of your service to us? Hmm?
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robert leahy (@leahy792) reported from Hove, England@VodafoneUK on hold for 30 minutes then to be told they cannot hear because of a problem their end disgusting customer service if it can be called that can’t wait to leave !!!
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DCHassocks #FBPE (@dchassocks) reported from Wivelsfield Green, EnglandI wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!
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Yorick Brown (@kciroy) reported from Hove, EnglandGlad to say broadband is fixed! Too much rain it seems. now having issues with VPN blocking which I didn't have before but apparently Vodafone is notorious for. Good to have BB again but doesn't excuse neither @VodafoneUK and @OpenreachHelp having service status pages
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Tom P-S 🇪🇺 (@tomps) reported from Hove, England@VodafoneUK you are just one gargantuan disappointment. For a comms company your systems are absymal. I’m not holding my breath you’ll resolve my problem tomorrow but the guy in your shop is trying his best to deal with it. If not resolved tomorrow you’ll be losing two contracts
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Jo Bishop BA hons (@Jobish7) reported from Woodingdean, England@VodafoneUK I cannot speak to a human regarding my account or pay a bill. Online ‘chat’ service just gives you options you haven’t asked for or logs you off, 191 just goes round&round &doesn’t actually listen to voice prompts/cuts you off. Not good enough.
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mark roxburgh (@markroxy) reported from Newick, England@VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.
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John McDonald (@JohnMcDonald_MC) reported from Heathfield and Waldron, England@VodafoneUK what number do I call to check why my internet is not working please
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Andrew Roach (@roachphotouk) reported from Brighton and Hove, England@VodafoneUK unbelievable, been without internet since Thursday with the usual I.T. reboot & socket check before the true issue is told: junction box issue! Still nothing fixed by 9pm 5 days later!
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James Sinfield (@JamesSinfield) reported from Brighton and Hove, England@VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.
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The Chief Of Grief (@chiefofgrief1) reported from Lewes, EnglandAppalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.
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Katy McGrory (@katymcgbysea) reported from Seaford, England@VodafoneUK hi, been having drop outs and slow for the last week. Too many for the chat bot. Please help!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Julianne Noon (@jnoonphoto) reportedShocking service from @VodafoneUK staff keep putting phone down when we ring. In store staff tell us they can’t help us to ring up. Online chat tells us to go in store. Ridiculous! No phone since Wednesday. We simply want to transfer e sim to a new phone.
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Fhunner (@_Fhunner) reportedAre there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK
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Sophie Cope (@sophcope4) reported@VodafoneUK absolutely appalling customer service been with you around 7 years trying since October to upgrade! Complaint logged assured the problem cancelling the order was fixed and yet again it’s cancelled! 🤬
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James Hunt (@jameshunt312) reported@VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬
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Keith Champion (@champs1uk) reported@VodafoneUK Trying your online customer service is enough to put anyone off of using Vodafone forever.
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𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported@VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.
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COYG (@no_effin_filter) reported.@VodafoneUK is the worst phone network.
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not fred (@___NF___O_O) reported@VodafoneUK broadband down plz fix
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CAR0LE (@C4R013256) reportedI would love to know why @VodafoneUK charges more for business broadband than personal broadband - and for a slower speed! BTW @VodafoneUK, your telephone agents urgently need to update their customer service skills.
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Lee Harris-hamer (@harris_hamer) reported@vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.