Vodafone outages and service status in Peacehaven, England

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Peacehaven, England

The most recent Vodafone outage reports came from the following cities: Brighton.

City	Problem Type	Report Time
Brighton	Phone	23 days ago

Community Discussion

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Vodafone Issues Reports Near Peacehaven, England

Latest outage, problems and issue reports in Peacehaven and nearby locations:

• 
  James Sinfield (@JamesSinfield) reported 2 minutes ago from Brighton and Hove, England

  @VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.

• 
  Reece Thompson (@Reece_T92) reported 4 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve tried resetting my password to log in to my account and each time it just says I’m locked out even using the temporary password sent to my email. Can’t get through to anyone on the live chat either. Please help

• 
  DCHassocks #FBPE (@dchassocks) reported 4 minutes ago from Wivelsfield Green, England

  I wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 8 minutes ago from Hove, England

  Shock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!

• 
  Lord Baldry (@Lord_Baldry) reported 12 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve been trying to purchase a mobile hotspot package on your site for 3 days but the pages come back with errors or I add it to the basket at then it errors.

• 
  Ewok Queen (@ewokqueen) reported 13 minutes ago from Brighton and Hove, England

  @VodafoneUK #Feeltheconnection my arse. I’ve spent too long in my working day trying to get hold of you. Business lines need reviewing. Either get through to someone who can’t help, chat bots who can’t help. Useless

• 
  Georgina Webb (@LifeofGlitter_) reported 14 minutes ago from Hove, England

  @VodafoneUK customer service is disgusting - just had an agent hang up on me and we’re really rude! I’ve had no broadband since Saturday - just a catalogue of errors!

• 
  Jordan Pryor (@JordanPryor44) reported 14 minutes ago from Saltdean, England

  @VodafoneUK 191 doesn’t solve anything. The virtual assistant just tells me to go online and the last 4 times I’ve chatted online they have said they’ve sorted it but never have.

• 
  Katy McGrory (@katymcgbysea) reported 17 minutes ago from Seaford, England

  @VodafoneUK hi, been having drop outs and slow for the last week. Too many for the chat bot. Please help!

• 
  28 Photography (@28_Photography) reported 18 minutes ago from Newhaven, England

  Hey @VodafoneUK, I’m having issues with my 4G data on my phone. It’s saying it has it, yet it isn’t working (no apps are loading and I can’t google anything…). I’ve sent you a DM but unsure whether you have received the message (because of the automated system). (1/2)

• 
  Jonathan O'Keeffe (@RGNJonathan) reported 19 minutes ago from Brighton and Hove, England

  @VodafoneUK I’m getting really poor service and always have been. I have even had the phone replaced and still no joy! Haven’t had an opportunity to go into store secondary to covid.

• 
  Jo Jo Miles (@jomiles1) reported 19 minutes ago from Hove, England

  @VodafoneUK is your policy to reduce a widow to tears for trying to sort a problem for over an hour and it’s still not resolved…They have taken £100 out of my bank.and I’ve still got to wait..I’ve never been so disappointed disgusted and ashamed to be a long standing customer.

• 
  Abi Edwards (@AbiEdwards57) reported 23 minutes ago from Saltdean, England

  @VodafoneUK Have sent the details. We have hard wired everything in as advised but our smart tv just keeps loading and internet is dropping out constantly on all devices. Never had a problem with other internet providers previously.

• 
  Becca Waite (@BeccaxxW) reported 24 minutes ago from Burgess Hill, England

  @VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years

• 
  Chlo' (@ChloeWhytee) reported 38 minutes ago from Hove, England

  @VodafoneUK Poor customer service, my dad only got a new sim and contract with you guys last Monday, you have restricted the services on his phone for no reason. Please can someone sort this out.

• 
  hello (@mrsimonraymonde) reported 40 minutes ago from Brighton and Hove, England

  @VodafoneUK Have a problem with my account that cannot be solved by a bot. There are no options on the automated message not on MyVodafone to resolve it, hence the call.

• 
  Dick Broady (@DickBroady) reported 41 minutes ago from Willingdon, England

  @Matthew_Wright @VodafoneUK BT seem ok. I went to them after a lot of trouble from vodaphone who are ****!

• 
  Simon Fenton (@simon_d_fenton) reported 43 minutes ago from Hassocks, England

  @VodafoneUK Also, this was added to our accounts when? We haven’t just got new accounts. And we’ve never had a text to say we’ve been protected from anything. Any of us.

• 
  FreeByTheSea 🌊 (@LarsenDisney) reported 44 minutes ago from West Blatchington, England

  @Bedda86 @VodafoneUK Can you cancel in a contract if they increase it? @VodafoneUK ? Can you tell me please? I’ve been trying to contact you all day 🙄

• 
  Mackem Exile 🇨🇵 (@choppy_1991) reported 46 minutes ago from Saltdean, England

  Any chance of a decent internet speed @VodafoneUK you are 50mbps down on your minimum requirement?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IainMcCallum (@Iain_McCallum) reported 4 minutes ago

  @VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!

• 
  michael lewis (@mikelewis79) reported 4 minutes ago

  @VodafoneUK Are you currently having issues with your website? Trying to purchase home broadband but keeps failing?

• 
  Chris Barnsey (@BarnseyChr77489) reported 5 minutes ago

  @VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.

• 
  Chris Barnsey (@BarnseyChr77489) reported 5 minutes ago

  @VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 8 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  TheMightyi (@themighy_i) reported 8 minutes ago

  @VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please

• 
  Bri Hammond (@big1481b) reported 12 minutes ago

  @VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service

• 
  Graham Sephton (@MickeyMcMonkey) reported 14 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  Navierstokes (@Navierstokes69) reported 15 minutes ago

  @VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.

• 
  MagivaMark (@MagivaMark) reported 19 minutes ago

  @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.