Vodafone Outage Report in Godstone, Surrey, England
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Problems in the last 24 hours in Godstone, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Godstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Godstone, England
The most recent Vodafone outage reports came from the following cities: Croydon, Bromley, Crawley, Sevenoaks, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 5 hours ago |
|
Croydon
|
Internet | 5 days ago |
|
Bromley
|
Internet | 9 days ago |
|
Crawley
|
Internet | 16 days ago |
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Crawley
|
Internet | 16 days ago |
|
Croydon
|
Total Blackout | 17 days ago |
Community Discussion
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Vodafone Issues Reports Near Godstone, England
Latest outage, problems and issue reports in Godstone and nearby locations:
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Ash Watkins (@_ashwatkins) reported from Lambeth, England@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful
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zuhamy (@zuhamy) reported from Merton, England@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone
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Ian (@Vig79) reported from Lambeth, England@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Steven Mills (@stevedmills) reported from Lambeth, England@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Matt Fisher (@mattfishr66) reported from Merton, England@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Don Morgan (@donmorgan007) reported from Leatherhead, England@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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KeplerNiko (@keplerniko) reported from Merton, England@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Steve Norris (@stevejnorris) reported from Lambeth, England@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Mark T (@marktikky) reported from Crawley, England@VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄
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Victoria Isabel (@VBethencourtx) reported from Bromley, EnglandAbsolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Victoria Isabel (@VBethencourtx) reported from Bromley, England@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Melissa F (@Missa8696) reported from Merton, England@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Jamie Lindley (@JamieWillshaw) reported from Bromley, England@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Robert Green (@RobG_UK) reported from Lambeth, England@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Paul Jones (@Paul_Jones_1983) reported from Croydon, England@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Martin Broadstock (@DrBroadstock) reported from Croydon, England@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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asha (@ashasilva) reported@VodafoneGroup @VodafoneUK why do you constantly fail to keep to agreements you make with us? If we did that you’d be quick to screw us over! Disgusting!! Absolutely disgusting
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Just a marmot (@yesimamarmot) reported@VodafoneUK I'm not a customer with you but wanted to switch based on the rewards you offer, but you're saying these can change regularly?
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Tom Bray-field (@tom_bray) reported@jackmbattersby @VodafoneUK Surprise surprise 'the system is down' so they can't escalate the case.
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Chay (@chayground) reported@VodafoneUK Got a letter through the door saying our address can now get Gigafast, but when I try, the site says no, they can't provide it here (and the computer in customer services says no too!) Do you know if a lot of letters to Chester got sent out too early, or by mistake?
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Sean (@seanabletthotm1) reportedOver the past 5 weeks I have experienced some of the worst customer service possible, courtesy of @VodafoneUK. I still have an outstanding issue. Vodafone's strategy of preventing customers from contacting them appears to be a winning one. I would urge everyone to leave them asap
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StevenPaddock (@st3v3nspaddock) reported@VodafoneUK @VodafoneUK no one has come back to me despite providing my details. Problem is still persisting.
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Gav-Lar (@Gavner89) reported@VodafoneUK folks, hoping for some help, whats the cancellation period for joining yourselves on a sim only deal, without fees? I've just moved house and 3 were terrible service to the point they released me fee free. Online Vodafone says it has great coverage in my area.
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Daniel Kay (@dkay99) reported@VodafoneUK So this is how it works. You make a complaint on Twitter. Customer service team responds after a few minutes to DM. If you’re not by your phone at the moment they reply they disappear and we’re back to square one. What is wrong with this organisation. Vodafone Simply Doesn’t Care
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Meaney (@Meaney44) reported@VodafoneUK Worst customer service I have ever received. Bar none. And I’ve sent back food twice in the same sitting with curly hairs in... #Shambles #Vodafone
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Antenatal Stoke (@toniavernon) reported@VodafoneUK still waiting for you to supply Internet since 23 October.. We have also raised a complaint promised an engineer would come 5x now.. Still nothing beyond a joke