Vodafone Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Egham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Vodafone
Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Egham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Wembley, Slough, Ealing, Farnborough, Hayes, Maidenhead and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Tom
(@toadtomj) reported
from
Marlow Bottom, England
@VodafoneUK Hey @VodafoneUK my work phone and work iPad is on Vodafone and there’s no signal where I live I’m afraid :-(
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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Gareth Strong
(@Gazstronomous) reported
from
Slough, England
@VodafoneUK your customer service is absolutely horrendous.
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Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Nick Houlton
(@Houlton11) reported
from
Maidenhead, England
@_One8Seven1_ @VodafoneUK are shite mate, they rip you off over and over again despite being loyal. I binned them off for Three a few years ago, never had an issue with them
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Adam ☁️ Jamal
(@ONI_Assassin) reported
from
Hillingdon, England
I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
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Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Ed Rennie
(@EdRennie) reported
from
Windsor, England
@VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Yasmin Goulden
(@YasminAnnie) reported
@VodafoneUK I’ve sent over a DM with the info regarding this issue #vodafone
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Mathew Lisett
(@Mathew30) reported
@VodafoneUK why am i being told by @SkyHelpTeam "It's giving me third party service error while assigning a same number and system is by default giving option to select a new number option." when tryng to sort out an order with them and keepign our number
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Alexa Adam
(@alexa_adam) reported
@VodafoneUK broadband connection has dropped out 5 times this morning for about 10 mins at a time. Trying to WFH is impossible some days with your service.
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Helena Riches 🕷🇪🇺🐝💙
(@HelenaRiches) reported
Wifi calling is all well and good, but doesn't help with texts because @VodafoneUK @VodafoneUKBiz don't carry texts via standard wifi calling. And if there is a better option then I can't log in to access it. See also banking texts etc etc etc. that I can't receive. Genius 😒
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Adil Aurangzeb
(@adil_aurangzeb) reported
Booked GigaFast with @VodafoneUK, 28 days later, less than 24hours before installation they cancel the order, blaming @CityFibre for being unable to install it. Why have you been selling the service in my area for months and posting letters if you can't install it?
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Schward
(@CEKenward1977) reported
@VodafoneUK Its the Broadband connection, i use a hardwire to my computer, the router is being sent a reset from somewhere or something like that. my up and down were at 40d and 10u for a while here, then all this resetting has started, its been like it for the last 7 days
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Nicole
(@Nicole33773951) reported
@VodafoneUK 4 days i have been trying to get help accessing my account an still nothing had zero help what so ever
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IG: EAZYVISUALS 📸
(@eeaze__) reported
@VodafoneUK Is your network running? I’ve had service but no actual internet for 2 days now
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Dan Cunnington
(@DanCunnington) reported
@VodafoneUK I'm trying to move my number across but your website has returned an error and it's impossible to get through on the phone beyond your chat bot. Could you help please?
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Emily Benn
(@Emily_Benn) reported
@VodafoneUK Hi Shah, It doesn’t seem to make much difference, talking to your online teams. As you can see from the notes on my account, it’s one issue after another; how many times do you expect me to try? I can try again, but expect the same unhelpful result