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Vodafone

Vodafone Outage Report in Egham, Surrey, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Egham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Vodafone

Vodafone is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Egham, England

The most recent Vodafone outage reports came from the following cities: Uxbridge, Hounslow, Southall, Greenford, Slough, Sandhurst, Maidenhead, Marlow, Ealing, Staines, and Wembley.

CityProblem TypeReport Time
Uxbridge Phone 2 days ago
Hounslow Wi-fi 4 days ago
Southall Wi-fi 7 days ago
Greenford Internet 12 days ago
Slough Total Blackout 16 days ago
Sandhurst Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless

  • OTwist_69
    Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • TomQuigleyPT
    Tom Quigley 💙 (@TomQuigleyPT) reported from Gerrards Cross, England

    @VodafoneUK what is wrong with your digital assistant, I’ve been trying to speak to someone for 3 days now and Tobi is still not online. IVR just routes you back to the digital assistant and then hangs up. Utterly Shocking service 😡

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts

  • PiaKristmansson
    Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?

  • PiaKristmansson
    Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • ToosdeeTMH
    Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England

    @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

  • fabio_abraham
    Fabio Abraham (@fabio_abraham) reported from Slough, England

    @VodafoneUK so I have been trying to call customer service for three days now, but no one available to answer. I try to chat via Toby thing on my Vodafone app but no agent available. Can someone tell me what sort of business is that? You better close it all down.

  • oqureshi
    Omar Qureshi (@oqureshi) reported from Hillingdon, England

    @VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.

  • oOISSYOo
    Issy (@oOISSYOo) reported from Ealing, England

    @VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals

  • OTwist_69
    Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone

  • mast3rblack
    Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • Mattg2212
    Matt Gilbert (@Mattg2212) reported from Bracknell, England

    @VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!

  • PiaKristmansson
    Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • here2lose
    here2lose (@here2lose) reported

    @VodafoneUK is your broadband down in Kent?

  • Dscpte
    Peter (@Dscpte) reported

    @VodafoneUK @Ninja5921 Definitely a Vodafone issue, local equipment and sync to dslam all look good, pppoe PADO handshake timeout. ME16 8LL

  • MDHogbin
    Matt (@MDHogbin) reported

    @VodafoneUK is there currently internet problems in Kent as I and many others seem to be having trouble

  • Johnstapleshere
    John Staples (@Johnstapleshere) reported

    @VodafoneUK Hi, is there a problem with Vodafone broadband in the ME2 area of Kent?

  • WoopXani
    xaniwoop (@WoopXani) reported

    @brigrills @VodafoneUK @VodafoneGroup And before you advise me to try the awesome online service, that's also down due to it being a little busy. #vodafonedown

  • RockLobsterRH
    Rock Lobster🦞 (@RockLobsterRH) reported

    @GHPharmacist @VodafoneUK Oh my god! I thought 30min was bad! I hope we aren’t getting charged!!!

  • abbbbbbbbbs
    abbie (@abbbbbbbbbs) reported

    @VodafoneUK no home broadband connection in M4 area of Manchester for around 3 hours now, reset router multiple times. Help please?

  • WatsOnTheTelly
    WatsOnTheTelly 🏆 (@WatsOnTheTelly) reported

    @VodafoneUK any updates on Vodafone being down across ME postcodes in Kent please?

  • jakegibbo
    Jake (@jakegibbo) reported

    @VodafoneUK Internet down in ME14?

  • webbshire
    Ryan (@webbshire) reported

    @Camlp18 @VodafoneUK Vodafone are aware of the issues are are looking into it.