Vodafone outages and service status in Egham, England

Problems in the last 24 hours in Egham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Egham, England

The most recent Vodafone outage reports came from the following cities: Southall, and Farnborough.

City	Problem Type	Report Time
Southall	Internet	4 days ago
Farnborough	Phone	22 days ago
Yateley	Internet	3 months ago
Hounslow	Phone	3 months ago
Greenford	Phone	3 months ago
Woking	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

• 
  Soufian (@tonyjayfunk) reported 19 seconds ago from Richmond, England

  How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

• 
  Rob Parslow (@tip4profit) reported 2 minutes ago from Bisley, England

  @Acko1963 @VodafoneUK Managed to speak to someone, used the words unhappy with service when prompted!

• 
  Tom Quigley 💙 (@TomQuigleyPT) reported 4 minutes ago from Gerrards Cross, England

  @VodafoneUK what is wrong with your digital assistant, I’ve been trying to speak to someone for 3 days now and Tobi is still not online. IVR just routes you back to the digital assistant and then hangs up. Utterly Shocking service 😡

• 
  debbie evans (@messymummsy) reported 7 minutes ago from Windsor, England

  @VodafoneUK Worst company ever ! Do not use them !!🤬

• 
  Cressida Robson (@cressidarobson) reported 7 minutes ago from Hounslow, England

  @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

• 
  Sarah 🧡 (@MissusWebb) reported 14 minutes ago from Burnham, England

  Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

• 
  Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported 24 minutes ago from Hounslow, England

  @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

• 
  AS Lambert (@abisarah79) reported 28 minutes ago from Ealing, England

  @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

• 
  Beefy Roberts (@BeefyRoberts) reported 30 minutes ago from Hillingdon, England

  3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!

• 
  Jade Sharp (@jadesharp1992) reported 36 minutes ago from Hounslow, England

  @vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…

• 
  Dr. Chawla (@chawlashravan) reported 38 minutes ago from Kingston upon Thames, England

  Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

• 
  I Confess I'm a Geek (@iconfessimageek) reported 40 minutes ago from Maidenhead, England

  Day 7 begins @VodafoneUK of waiting for activation of my line after moving to Gigafast Pro 900mpbs - promised a @CityFibre fix by midday - let’s see!

• 
  Andy Webb - Mclaren 👍🧡🏁 (@AndyWebbDJ) reported 41 minutes ago from Burnham, England

  Dear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice

• 
  Dan (@dancritt) reported 46 minutes ago from Windsor, England

  @VodafoneUK @EviL_Ras Also not working here. White Screen

• 
  Cara (@Haribocheeks) reported 47 minutes ago from Bracknell, England

  @VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.

• 
  I Confess I'm a Geek (@iconfessimageek) reported 48 minutes ago from Maidenhead, England

  Day 5 - @VodafoneUK gigafast 900mps service still not activated - not a great start to my “unbreakable internet”

• 
  I Confess I'm a Geek (@iconfessimageek) reported 52 minutes ago from Maidenhead, England

  @VodafoneUK Still no fibre after 7 days - promised resolution by @CityFibre at noon - nothing. 2 more hours on phone tonight. Person 19 spoken to tonight - reset router - nothing - put through to escalation- on hold for 1 hr - then cut off after team went home. Day 8 tomorrow

• 
  Chris Edwards (@CE8_Edwards) reported 53 minutes ago from Richmond, England

  @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

• 
  Isidudla sabantu (@mast3rblack) reported 54 minutes ago from Hounslow, England

  @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

• 
  Phil Craig (@philmcraig) reported 56 minutes ago from Richmond, England

  @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam (@LiabilityLiam) reported 3 minutes ago

  @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)

• 
  Alan Handyman (@AlanHandyman4u) reported 4 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  Robert Kilcoyne (@robkilcoyne) reported 4 minutes ago

  Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

• 
  Chris Wilson (@Wilboy82) reported 5 minutes ago

  @VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!

• 
  Michael C (@bigmickc22) reported 10 minutes ago

  @VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service

• 
  lady M - the real witch . (@mmi_music) reported 13 minutes ago

  @NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet

• 
  RubenHaramorim (@RubenHaramorim) reported 22 minutes ago

  How ******** can your 4g coverage be this dog **** in 2026 @VodafoneUK

• 
  Graham : A Star Wars Story 💙 (@whoisgraham) reported 26 minutes ago

  @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍

• 
  Or Sassur (@Orsassur2) reported 28 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported 29 minutes ago

  @antonycotton @VodafoneUK Worst experience ever.