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Vodafone

Vodafone Outage Report in Egham, Surrey, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Egham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Vodafone

Vodafone is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Egham, England

The most recent Vodafone outage reports came from the following cities: Uxbridge, Hounslow, Southall, Greenford, Slough, Sandhurst, Maidenhead, Marlow, Ealing, Staines, and Wembley.

CityProblem TypeReport Time
Uxbridge Phone 2 days ago
Hounslow Wi-fi 4 days ago
Southall Wi-fi 7 days ago
Greenford Internet 12 days ago
Slough Total Blackout 16 days ago
Sandhurst Phone 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey

  • Lyndseydwalker
    Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • julie_sherwood
    #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK Vodafone is probably the worst social media to reply to people with enquires and problems with Vodafone problems , they never reply back , and when they do,after there 100th cup of tea of the day, customers usually don’t bother and fed up anyway

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK I think when you go into a store all these advisors are thinking is about there bonus’s they don’t seem to care what the customer wants and how save them money shame on you Vodafone and trying to call Vodafone customer service, you a day off they don’t pick up.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes

  • AndyField1
    Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK just DM a Vodafone advisor, he’s just like there customer service call centre, they never pick up, and it looks like it he’s disappeared as well I don’t think I will hear from him again.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,

  • MichelleMcGrade
    Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

  • oesi_expat
    G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England

    @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

  • Burakiosaurus
    Burak Sezgin 🦖 (@Burakiosaurus) reported from Hillingdon, England

    And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK big mistake going with Vodafone there reception is crap stuck with them for 12months

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK LOL - another one bites the dust. I have DM and spent 7 hours to customer support. Typical support from your company. Find a template, post it and hope for the best.

  • Ant_lee
    Anthony Lee (@Ant_lee) reported

    @VodafoneUK @athenakugblenu I had no idea about this being the case and I've just switched to your network 😰😰

  • JK_PTI
    🌐 Jay (@JK_PTI) reported

    @VodafoneUK The Vodafone customer service is the crapiest in the UK. And that is a fact. All customer service is given to India where they do nothing to help and love to waste your time. I have first hand experience of their bad bad customer service.

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @c_10101 @VodafoneUK Good luck with that one. They are always right even when they are wrong and all the evidence points 👉 towards them. And custom service is literally 💩..

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @Hugh_Gibson1584 @VodafoneUK At least your number connects to your sim card. I assume this will be mu next problem if they ever manage to port my number from one Vodafone contract to another. Yes within the same company. Started 3 weeks ago, dropped my number, got it back on pay as you go, and now its stuck

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK You seem to be following the same quality of customer support i.e. not listing to what I am saying! The whole point of me going on social media is because I have exhausted all the other lines of communication and wasted 7 hours of my time.

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK For anyone reading this - I have spent 7 hours trying to port my number within the Vodafone network. They have managed to release my number, get it back, and now it's stuck due to extremely poor customer support who don't know how to deal with the problem. Lie after lie.

  • ysrmahmood
    🎮ysr mahmood🕹️ (@ysrmahmood) reported

    @VodafoneUK I am with @asda who are using the Vodafone network & for some reason not getting the verification messages or phone calls, have got other phone calls & now can send & receive messages, but not these types.

  • benlefoe
    Ben Le Foe (@benlefoe) reported

    Hi @VodafoneUK I realised this week that you sneakily stopped supplying WiFi on the tube last summer, when no-one was using it. Now you're the only major UK mobile network with no tube coverage. That's a shame... and a good reason to change supplier.

  • RobinrRworld
    Robin kumar (@RobinrRworld) reported

    Vi still not responsible for the customer and customer care team also is very bad response @ViCustomerCare @VodafoneUK @VodafoneGroup