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Vodafone

Vodafone Outage Report in Egham, Surrey, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Egham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Vodafone

Vodafone is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Egham, England

The most recent Vodafone outage reports came from the following cities: Hounslow, Southall, Greenford, Slough, Sandhurst, Maidenhead, Marlow, Ealing, Staines, and Wembley.

CityProblem TypeReport Time
Hounslow Wi-fi 1 day ago
Southall Wi-fi 4 days ago
Greenford Internet 10 days ago
Slough Total Blackout 14 days ago
Sandhurst Phone 18 days ago
Maidenhead Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • oesi_expat
    G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England

    @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • AndyField1
    Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK just DM a Vodafone advisor, he’s just like there customer service call centre, they never pick up, and it looks like it he’s disappeared as well I don’t think I will hear from him again.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey

  • julie_sherwood
    #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK I think when you go into a store all these advisors are thinking is about there bonus’s they don’t seem to care what the customer wants and how save them money shame on you Vodafone and trying to call Vodafone customer service, you a day off they don’t pick up.

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK Vodafone is probably the worst social media to reply to people with enquires and problems with Vodafone problems , they never reply back , and when they do,after there 100th cup of tea of the day, customers usually don’t bother and fed up anyway

  • Burakiosaurus
    Burak Sezgin 🦖 (@Burakiosaurus) reported from Hillingdon, England

    And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers

  • Lyndseydwalker
    Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • MichelleMcGrade
    Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK big mistake going with Vodafone there reception is crap stuck with them for 12months

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisofscotland
    Chris (@chrisofscotland) reported

    @VodafoneUK The phone was showing 5G yesterday and it was very slow. Likewise today. Showing 5G but running very slow. That was me passing by your HQ in Newbury.

  • klwhitney
    Kerry Whitney (@klwhitney) reported

    @VodafoneUK it’s utterly disgusting that you are giving your call centre staff 2 hours off tomorrow. The whole country is coming to a standstill to pay their respects. Apart from you. Profits are clearly more important. Really, really bad taste

  • Hooperman22
    Alienate in Van (@Hooperman22) reported

    @VodafoneUK just noticed I have been charged for a phone call made in Canada when I was told that I was covered by Zone C and I could use my minutes/texts/data etc. Can’t find a resolution as to why on your help pages and your chat isn’t working. Can you help me?

  • pompeyhedge
    ed francis (@pompeyhedge) reported

    @tjpembo @blimey32 @VodafoneUK Repirts have been coming in from ALL over the country, the padt few days. Obviously Vodafone are denying there's issues. Everyone is wrong it appears!

  • Cabby752
    Cabby75 (@Cabby752) reported

    @VodafoneUK Why is the network so slow??

  • mrslwood4
    Lindsey Wood (@mrslwood4) reported

    @VodafoneUK Shame you can’t be reliable in your prices! Contracted for years and the renewal on my contracts is extortionate plus up front costs! Poor service

  • the_topiary
    Lazy T (@the_topiary) reported

    So @VodafoneUK what's today's excuse for the awful data speed around Treforest? And with the connection speed so slow, your app doesn't even work to report it

  • Lagatixa89
    Catarina Nunes (@Lagatixa89) reported

    @VodafoneUK Definitely not the most reliable. Your network hardly ever works properly. I have so much unecessary data because that was cheaper than getting a proper deal that would allow me to use my phone abroad. You are robbing everyone with this new build your plan rubbish.

  • DuncanBikkie
    Duncan Biscuit (@DuncanBikkie) reported

    @VodafoneUK Your chat service is never working, Your braodband speed is always so slow. Why do you force people to go to ombudsman just to get customer service for a service we actally pay for.

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @VodafoneUK Hi I have thanks, any word about my network issues with yourselves? I’ve had no reply on DM after they did security a few days ago