Vodafone Outage Report in Egham, Surrey, England
Why is my Vodafone service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Egham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Vodafone
Vodafone is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Egham, England
The most recent Vodafone outage reports came from the following cities: Uxbridge, Hounslow, Southall, Greenford, Slough, Sandhurst, Maidenhead, Marlow, Ealing, Staines, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 3 days ago |
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Wi-fi | 5 days ago |
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Wi-fi | 8 days ago |
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Internet | 13 days ago |
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Total Blackout | 17 days ago |
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Phone | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Jade Sharp (@jadesharp1992) reported from Richmond, England@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, EnglandClassic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, EnglandI suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Eron Zekaj (@EronZekaj) reported from Brentford, England@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Gareth Strong (@Gazstronomous) reported from Slough, England@VodafoneUK your customer service is absolutely horrendous.
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Jade Sharp (@jadesharp1992) reported from Richmond, England@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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rizvonov fayoz (@fredycruger) reported from Hounslow, EnglandContract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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Grant Baartman (@gb20man) reported from Bracknell, EnglandIntermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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Jeff Stevenson (@ukcomic) reported from Hillingdon, EnglandI decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!
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Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, EnglandUpdate - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Jade Sharp (@jadesharp1992) reported from Richmond, England@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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Tom (@toadtomj) reported from Marlow Bottom, England@VodafoneUK Hey @VodafoneUK my work phone and work iPad is on Vodafone and there’s no signal where I live I’m afraid :-(
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Sarah Ward (@tiggsie) reported from Richmond, England@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Miss B (@Miss_B_KS2) reportedI can't get help from Vodafone with an issue. (A pack hasn't been sent out on a phone return get a discount on the contract.) Have been trying to resolve this in stores and through helplines since October. Will someone solve the issue if I complain on social media?🧐 @VodafoneUK
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stunna➐ (@7stunna7) reported@vodafoneuk 20 years and my internets down
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Charlbeck Jewellers (@Charlbeck71) reported@VodafoneUK "Thank you for you patience"? I messaged you at 7.16PM, Your replied at 12.38AM 5 hours later! Appalling Customer service.
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lydia (@lydxa_grxce) reported@VodafoneUK This is the second time this EXACT same thing has happened since we’ve been with Vodafone. Not impressed with the customer service or broadband
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Xeonikz (@Xeonikz) reported@VodafoneUK i’m not sure exactly what connection is being blocked, all i know is that something is not allowing a connection to go through to the Launcher which is restricting it from updating, and i have not used this app with vodafone service since i haven’t used it in years
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Grant pearmain (@grant_pearmain) reported@VodafoneUK Let down is not the word 20 years I've been with Vodafone and spent thousands of pounds , I keep getting put on hold, people passing me about , lying to me , hanging up , bad lines and poor spoken English, something needs to be done , this is why I have taken to social media
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Essence (@EbzTheRealist) reportedReally tired of @VodafoneUK texting me all this marketing crap despite me sending the STOPSMS message
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Jude Butler (@nelltent) reported@VodafoneUK superb customer service to sort out a stolen mobile phone. Efficient young man sorted it all. Handset blocked, new sim in the post, proof of purchase and proof phone has been reported stolen for insurance. @lborouniversity students keep an eye on your phones!!
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Michelle M (@Mich2604) reported@iamjbohemia @VodafoneUK I thought the same - been with them over 20yrs but after issues these past few weeks not so sure
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Francisco (@dragaoazul) reported@CityFibre , do you have such a poor backend system to allow the upgrade? Or is it poor definition of responsabilities on the @VodafoneUK side?