Vodafone Outage Report in Ashtead, Surrey, England
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E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (51%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Guildford, Mitcham, Hampton, Southwark, Carshalton, Wandsworth, Streatham, Banstead, Woking, Isleworth, Fulham, Egham and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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Mary Denyer
(@denyermc) reported
from
Wandsworth, England
@VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
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Richard Coventry
(@richardcoventry) reported
from
Hounslow, England
@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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MARK A IZATT
(@markaizatt) reported
from
Hounslow, England
Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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JustJC
(@JustJC_London) reported
from
Croydon, England
@VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.
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Daniel Ayers
(@danielayersuk) reported
from
Camberwell, England
@VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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Steffi_daydreamer
(@stef_daydreamer) reported
from
Richmond, England
@VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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Quentin
(@quentinnield) reported
from
Lambeth, England
Hi @vodafoneuk is there an issue with no 4g in Clapham? Can only get EDGE or 3g
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
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Chris Edwards
(@CE8_Edwards) reported
from
Richmond, England
@VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks
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Sangeeta #VisualArtist
(@SanThoughts) reported
from
Hounslow, England
I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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paul smith
(@6ettinold) reported
@PaulCowland_ @VodafoneUK Had a similar experience 20 years ago. Never will I darken Vodaphone's door ever again. Only Virgin mobile have been worse in my experience. I'm with ID with zero issues, using Three's astoundingly fast 5g network.
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pd
(@peted22082900) reported
@VodafoneUK @SophiaThakur Just hearing about voda's appalling service re dealing with dead customers' accounts What a bunch of morons their staff obviously are
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Jamie Stokes
(@JR_Stokes) reported
@PaulCowland_ @VodafoneUK Actually have the same problem at the moment. They threatened a debt collection agency over £12 that I had paid by DD but their system hadn't recognised
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jemma louise holden
(@jemma_holden) reported
@VodafoneUK spent the last hour and a half on the phone to your team being cut off 3 times. Passed from every department possible as I've been over charged for the last 2 months yet to discover a contract being cancelled without any consent with still no resolution! Please help
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steven thompson
(@sttiling) reported
@VodafoneUK Should of known as had exactly the same problem with my daughters new phone at Xmas. Customer service are obvs told to just bat away any issues hoping they will go away.
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Olly Curtis
(@ollycurtisphoto) reported
@VodafoneUK I'm trying to help my 89 year old nan with sourcing a new SIM card but your help chat and in-store team are sending me around in circles. Seems barely competent at best!
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DT
(@DT_S5) reported
@VodafoneUK rightly taking a battering on @BBCRadio2 with @GeorgeMonbiot for their appalling treatment of someone who has lost a loved one and it looks like predatory tactics. Shame on you #vodafone, happy to help when exposed, but not when skimming money from the bereaved!
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Jay
(@JaynaKawa) reported
@VodafoneUK Ok it works on the mobile app - it allows me to download my bill as PDF but only to view it. I’d like to print it. For some reason I can’t login via computer web browser to do so.
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Hannah Gordon
(@femalemechanic1) reported
@PaulCowland_ @VodafoneUK To go against the grain…I’ve been with Vodafone with years and wouldn’t change 😬 but hopefully they can sort your issue asap and send some compo your way!
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steven thompson
(@sttiling) reported
@VodafoneUK absolutely shocking yet again 😡 Been waiting in for 3 days now for sons new phone to turn up. Keep getting told it will be with you tonight….and still nothing. We have four contracts with you but I don’t think this will be for much longer. Service is getting worse.