Vodafone Outage Report in Ashtead, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (60%)
-
Wi-fi (15%)
-
Phone (13%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hounslow, Twickenham, Wandsworth, Southwark, Guildford, Walton-on-Thames, Addlestone, Fulham and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
-
tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
-
Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
-
dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
-
Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
-
adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
-
Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
-
Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
-
dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
-
£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
-
Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
-
Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
-
Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
-
Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
-
dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
-
Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
-
Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
-
🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
-
Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
-
(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
-
Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter GODFREY
(@petermsgodfrey) reported
This fault is not down to @VodafoneUK but you are going to lose this customer because you will not escalate it to the people whose fault it is (ie Openreach) in a timely manner.
-
Clare
(@tighleys) reported
@VodafoneUK How about providing a decent customer service @VodafoneUK Impossible to cancel rolling contract. I’ve been repeatedly lied to!
-
Læst Kîng øv Pětěrbørøvgh
(@LKoPBO) reported
@VodafoneUK Yeah, like pretty much everything else with Vodafone and CityFibre, that doesn't work either. I know why they haven't turned up, it's because I didn't respond to a message they sent THAT DIDN'T MAKE IT IMMEDIATELY CLEAR A RESPONSE WAS NECESSARY.
-
FiftyP
(@nameandnums) reported
@MadamMiaow @VodafoneUK have removed @HuaweiUK ? I'm a customer of Vodafone so I'll have to consider changing.
-
Rob Dutfield
(@RobJDutfield) reported
Please can someone help me out, seeking compensation for my mum losing her phone line for 16 days after switching to Vodafone. She is elderly, lives on her own and has alzheimer's so to lose the only connection with the outside world is no small thing @VodafoneUK refusing to pay
-
Alex
(@Alex94572019) reported
@VodafoneUK Placed a new order yesterday before the cut of for next day delivery. Hasn’t even been dispatched and now I’m being told Monday for delivery. What sort of joke is this, is there nothing Vodafone can do to get the phones to the customer on time, there is a DPD service on weekend
-
Kirsty Lou
(@kloubear88) reported
@VodafoneUK #teampixel the amazing camera as my iPhone one if#s terrible for anywhere more than a few feet away
-
hittashot
(@hittashot) reported
@VodafoneUK So not buy nothing online they will take your money and and if the transaction fail they won’t return it it’s been a long time now waiting on my refund and they are telling me they can’t see it. Set of thieves. DO NOT BUY ONLINE!
-
Andrew
(@andrewthemanc) reported
@virginmedia spent 2 days on your webchat, mostly waiting, trying to cancel contract as you can't offer me same deal as @VodafoneUK Pro Gigafast 900mbps for £30. Just asked again to cancel and been offered an £89 package, think it must be a joke. #VirginNoCustomerService
-
Mark
(@Mark57317213) reported
@VodafoneUK Allowing a company to provide bad service under your name what a joke should be ashamed of yourself making someone feel like they want to end their life