Vodafone

Vodafone Outage Report in Ashtead, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ashtead, Surrey, England 03/05/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashtead, Surrey, England

The most recent Vodafone outage reports came from the following cities: Guildford, Southwark, London, Epsom, Staines, Wandsworth, Croydon and Fulham.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

  • richardcoventry Richard Coventry (@richardcoventry) reported from Hounslow, England

    @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • the_dolans Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    Hi @vodafoneuk is there an issue with no 4g in Clapham? Can only get EDGE or 3g

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • NeilEvansRocks Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

  • JustJC_London JustJC (@JustJC_London) reported from Croydon, England

    @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • stef_daydreamer Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England

    @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • danielayersuk Daniel Ayers (@danielayersuk) reported from Camberwell, England

    @VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Hasto1 Paul (@Hasto1) reported

    Confused as to why my @Sonos alarm didn't go off this morning, now I see @VodafoneUK broadband is down.... Lucky it's a bank holiday!

  • DecDeciphers Dec179 • (@DecDeciphers) reported

    @VodafoneUK fix your internet.

  • ClareB40280793 Clare B (@ClareB40280793) reported

    @DavidJonesMP @VodafoneUK Yes, online line test also not working so called. It's infuriating to spend 45 mins on hold to cust serv for the call to be dropped only to find it isn't an issue my end. A simple txt to customers explaining an outage would probably save alot of time and effort at both ends.

  • Perputo simon (@Perputo) reported

    @VodafoneUK It might be advantageous if you pretend you’re a customer and contact your chat bot or try and find a contact number for customer services and then try ringing it. If you can understand what they’re saying you’re obviously bi-lingual.

  • HippyExotic 🦋🌔🌸 (@HippyExotic) reported

    @Ofcom please advise on @VodafoneUK not acknowledging the nationwide outage

  • Perputo simon (@Perputo) reported

    @VodafoneUK @emmalb1988 Vodafone are seriously a mess. Try phoning customer services in Bangladesh or wherever it gets rerouted. I know english is not their first language, but it’s not their second or third choice either. And the chat bot online is a total failure. People get paid for this??

  • HumanityReality ☆CycleEye☆🌍🎶🎧 (@HumanityReality) reported

    @KevonBedford @VodafoneUK That's so true. I posted Vodafone broadband is down again.. ridiculous..now I can't respond.. by the way my Vodafone internet has been down for 3 hours. Pathetic

  • JaseTheVillain Jason (@JaseTheVillain) reported

    Yo @VodafoneUK where's my (and thousands of others') internet!? We pay good money for an often subpar service which is now completely down! Once my contract is up, I'm off and you'll be on the blacklist right next to TalkTalk.

  • Yorkylad669 Alistair Newman (@Yorkylad669) reported

    @VodafoneUK sat on the phone for an hour to customer support and nothing but we are very busy. Get more staff on to answer the dam phones.

  • Andy68183048 Andy (@Andy68183048) reported

    @VodafoneUK No Internet for the past 3hrs, can't use your service check tool as that reports it can't connect to the vodafone servers. What's going on, and please no generic copy and paste answer. I live In the chorley area.