Vodafone

Vodafone Outage Report in Ashtead, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ashtead, Surrey, England 02/04/2025 09:55

February 04: Problems at Vodafone

Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashtead, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Fulham, Southwark, Egham, Woking, Chertsey, Thornton Heath, Mitcham, Teddington, Croydon, Wandsworth, Feltham, Twickenham, East Molesey and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomFulham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported from Richmond, England

    @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • uk_scratchcards SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • willmothj James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • 1scottishladdie John (@1scottishladdie) reported from Southwark, England

    @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • stevielockyer The Rural Juror🌹🌈 (@stevielockyer) reported from Worcester Park, England

    No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • ThomDownie Thom Downie (@ThomDownie) reported from Wandsworth, England

    @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • FlopsyBvnny Flopsy Bunny (@FlopsyBvnny) reported

    @VodafoneUK I don’t get why it shouldn’t be possible - my wife has perfect 5G signal on the same route with BT. If it were a new or temporary thing or out in the sticks it might be understandable but it’s the middle of London and has never been sorted. Vodafone really should address it

  • FOXXTAILZ ⛓Fear Demontailz • ジェス 🌙🥀 (@FOXXTAILZ) reported

    @VodafoneUK hey I’m trying to cancel my internet but I can’t log into my account?

  • HighStangness Micculus (@HighStangness) reported

    @VodafoneUK @AFZOK I was a Bvb10 customer, and seemed to have opted out by accident, when I dial 2345 I’ve roped up but it won’t top up as bvb 10 but it won’t let me select it as a Bvb option because it says I’m still on Bvb, but I’m not and it won’t let me select it, I’ve tried tx’in Bvb10 to 2345

  • defendersrule 2022- lets do this (@defendersrule) reported

    @VodafoneUK cannot access your website or app. Is there an issue?

  • TheGeordieLion Jake (Geordie) ⚫️⚪️💜🦁 (@TheGeordieLion) reported

    Upgraded from an iPhone 11 Pro Max to an iPhone 14 pro max with the best network in the uk. @VodafoneUK

  • garymarshallll Gary Marshall (@garymarshallll) reported

    @VodafoneUK Hi gang. Big storm last night and internet is currently down in my house. Is this just me or is there an issue in NP13 area?

  • GWeaths Grant - 🧑‍💻 (@GWeaths) reported

    @heathbakersrest @VodafoneUK One of the worst customer experiences i've had. They raised a fault on my line as was getting 1/2 the guaranteed speed, and now they're saying they've investigated and was no fault. Yet i've just done a speed check direct on router and 200Mbps down, 900Mbps upload

  • lienyarg Neil Gray (@lienyarg) reported

    @VodafoneUK why has my Vodafone app been down all weekend.

  • NickTheBone Nicolas MacDonald (@NickTheBone) reported

    @VodafoneUK please fix the signal issue in Hounslow, west London. Had no data and 1 bar of signal for 36 hours. Can't even contact anyone because your support service is garbage.

  • glueinuk Sir glue of the uk (@glueinuk) reported

    @VodafoneUK No error messages. It tells me you are experiencing technical issues. That's on the app and online.