Vodafone

Vodafone Outage Report in Ashtead, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ashtead, Surrey, England 12/13/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashtead, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Southwark, Egham, Guildford, Wandsworth, Fulham, Hounslow, Beckenham and Twickenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • Aimeelo02455188 Aimee lou (@Aimeelo02455188) reported from Wandsworth, England

    @VodafoneUK your mobile phone network is down, how long is this likely to last

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • mast3rblack Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • Rogu3Ph4nt0m Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England

    @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jmw_jmw_jmw Jonny Watson (@jmw_jmw_jmw) reported

    @VodafoneUK AWFUL COMPANY do not use. Overseas and customer service is shocking to upgrade data plan. Now being overcharged. AVOID

  • scott_expert Scott Dixon (@scott_expert) reported

    @VodafoneUK I resolved the complaint for your customer who has since been released from her contract with you so she can go to another provider. Happy to provide you all with training on consumer rights so you don't mislead your customers in future - my DMs are open.

  • jmw_jmw_jmw Jonny Watson (@jmw_jmw_jmw) reported

    @VodafoneUK AWFUL COMPANY do not use. Overseas and customer service is shocking to upgrade data plan. Now being overcharged. AVOID

  • anentropic Anentropic (@anentropic) reported

    @VodafoneUK That didn't help unfortunately

  • RaymondWallace4 Ray Wallace (@RaymondWallace4) reported

    Still no network coverage @VodafoneUK at IV4 !! Now onto 11th day. Be good to get a proper update and timeline rather than it’s just a network issue!!!!

  • RaymondWallace4 Ray Wallace (@RaymondWallace4) reported

    @VodafoneUK Thanks already signed up but 11 days without coverage is not good!!! Be good to get a proper update on expected date of fix rather than just saying there’s an issue.

  • arc6fired Arc (@arc6fired) reported

    @VodafoneUK hi, if i'm an existing vodafone pay monthly customer, can i transfer my number to a new vodafone pay monthly contract?

  • FeralCaress Fuath (@FeralCaress) reported

    @VodafoneUK Sorry guys, I spent yesterday calling you all sorts of names & cursing your existence. It seems the fault was actually @VodafonePT who suffered a massive cyber attack. Ooops. My bad. Now I only hope they can get their act together and fix their network.

  • SuperIsNotHere Sup3r (@SuperIsNotHere) reported

    @andrewshuff @VodafoneUK Atleast think on the brightside you guys have service in the uk, here in portugal we've been completely offline for 1 day

  • mondoging Ray Havlin (@mondoging) reported

    @VodafoneUK Very disappointed with the level of customer service from Vodafone broadband. I switched from Virgin last Wed and still waiting for activation. Two hours of phone calls and told twice to wait for 48 hours. Still no broadband 🙁