Vodafone

Vodafone Outage Report in Ashtead, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ashtead, Surrey, England 11/18/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashtead, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Guildford, Southwark, Croydon, Wandsworth, Hounslow, Egham, Twickenham, Walton-on-Thames, Addlestone and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomGuildford Internet

Community Discussion

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Vodafone Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • BenJamminWalker Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnny_Baillie John Robert Baillie (@Johnny_Baillie) reported

    @VodafoneUK @nat_gill32 Reply to my DM please. So slow, exactly like the online chat. Wastes hours of your life

  • AdviseFinances AdviseMyFinances (@AdviseFinances) reported

    @VodafoneUK simply the worst customer service I’ve ever experienced. Lie after lie, phone numbers that dont work, staff that think it’s okay to tell me it’s my fault. I’ll never use Vodaphone again. Next stop @Ofcom

  • DMDent David Dent (@DMDent) reported

    @GethinJones123 @VodafoneUK A great many of these customer service people are working from home. Even answering then hanging up so its recorded as a call answered. Can't get through to banks, bureaucrats in public sector, or corporates.

  • 119JIWON eli🧋 (@119JIWON) reported

    @cjshearer @IslaTodd @VodafoneUK man is yours still down, it’s been bloody hours

  • MarketDisciple Patrick Leahy (@MarketDisciple) reported

    @VodafoneUK I’ve been a customer for many years and would like to stay with Vodafone

  • justin_arnold Justin Arnold (@justin_arnold) reported

    @VodafoneUK @Ofcom whatever happened to customer service, are your representatives being trained to lie to get customers off the phone and fobbed off... 2 hours and still awaiting a call back, successive lies to fob me off over 12 days and still no action..

  • maestro_eben Eben Ijidakinro (@maestro_eben) reported

    @VodafoneUK @VodafoneUK I'm am really dissatisfied by the level of incompetence of your customer care team. I have been having an issue with my data connection for over two weeks and I keep getting bounced around without the issue gettung resolve.

  • howardm1610 Howard Malone (@howardm1610) reported

    @VodafoneUK I've been trying to speak to somebody in customer services for a week. Can't get through on the phone, nobody picks up my chat requests. I've just sat for another half hour in chat waiting and have been disconnected. This is crazy. How do I get to speak to someone?

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK I want a direct number into a UK call centre 10 ******* hours I've been on hold every time Egyptian call centres keep putting phone down

  • XJVape XJ (@XJVape) reported

    @VodafoneUK I’m having severe issues with my broadband for over 3 weeks, the engineer came out and again it’s started playing up. This is becoming too frustrating. I called the customer service and after being on hold for over 2 hours 16 minutes I was disconnected. Not happy!!