Is Vodafone having an outage in Windsor, England?

@VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day

@VodafoneUK I’m aware of the speed excuse but the reception is poor for the whole journey even when the train is stationary. It’s about time this problem was sorted out. With regard to WiFi - it’s not secure to use public WiFi - hence it’s not used.

WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

@VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

@Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

@VodafoneUK Your automated DM service is terrible..

@VodafoneUK Dear Vodafone, I called up with a complaint 4th Feb, your colleague told me he would need to investigate but would get back to me in 24 hours. I'm still waiting.......!! #crapservice #loyaltydoesyounofavours

@VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless

@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

@VodafoneUK Chat help permanently busy, on hold for over an hour to report fault with home broadband please can someone get in touch

@VodafoneUK @Charlie1510 You say that but it's still not working for me and lots of others it seems!

@barndog220185 @VodafoneUK @HighHeeledBunny Still not working for me. None of the fixes that people have mentioned work either.

Same issue - all morning! In the Home Counties. @VodafoneUK miss sold at store, lied about contract, no chance of a customer refund - still the music on hold is pleasant 😐

@VodafoneUK Your recent treatment of UK staff has so appalled me that after 20 years as a customer I'm switching networks #BadVodafone.

@VodafoneUK my New Years resolution is to get a new phone! #VeryMeRewards

@VodafoneUK you are one of the best network providers I have been with. 10 years and the service has always been good but my contract is due to expire & I can't afford the current price so I will be switching. Keep up the good work 👍

@VodafoneUK the signal in Hounslow is absolutely appalling. Nothing will load.

As if calling customer services and being put on hold isn’t frustratingly dire already, @VodafoneUK’s hold music takes the biscuit for making the experience so much more painful 😖😭😭 #monotonous #unbearable #sadcountrysongs #pleasemakeitstop

@VodafoneUK Came to shop for advice, didn’t appreciate “it would be easier for me to go online I responded, “it would be easier for you!” No other help required thanks.

@VodafoneUK very unhelpful staff in store, don’t bother with shops if you train your staff to send customers down self service online.

@VodafoneUK shame on you Vodafone I have been a long-standing customer all my family have Vodafone contracts. After contacting your webchat support 3 times in the last 3 months and been promised a refund still not happened your representatives have lied to me on each occasion😡😡

@VodafoneUK so you fail to setup my mums service for 2 months. Never get back to her and make continuous empty promises. She cancels her direct debit & you become experts in emailing her to tel her all the reasons she should use direct debit. You need to DM me and resolve ASAP

So my mum bought and Apple Watch and moved to @VodafoneUK for her service but it’s been 2 months and they still haven’t got it set up and working. That’s some of the worst customer service I’ve EVER seen!

@VodafoneUK Thank you for the response Adam. I’m afraid you lost me as a customer years ago. I’ve got a business account with EE with 3 handsets and mobile WiFi and I’ve never had a problem! I recommend EE to everyone.

Feeling very smug about being a @VodafoneUK customer today 🙃 #mynetworkisbetterthanyours

@macinfoirl @ThreeCare @VodafoneIreland Vodafone launched it here in the Uk 4-6 weeks ago and it has been terrible! It doesn’t work yet and they aren’t prepared for it. I would swerve anything @VodafoneUK related at all costs!

@yamesh @VodafoneUK To be fair, I'm with @ThreeUK . To be able to connect to the 4g network you pay for is a rare and wondrous thing. Vodafone deserve some credit even if their network can best be described as "working"

I see no one @VodafoneUK thinks a customer’s concern is good enough to be responded to...but collecting payment for a service which is not 💯% is great right Vodafone 😡 Thank you very much.

Given as @VodafoneUK had the gall to cancel my order twice, I’m not in the least surprised to find my refund still not processed. People, if I can offer 1 word of advice, please stay away from this poor excuse of a company. take your business to another network

@VodafoneUK Never had a problem with @VodafoneUK but why don't you do something for you existing customers this black Friday. Far better deal than I'm currently on for my 9 month old Mate 10 Pro.😡😡

@VodafoneUK Please get real. it is simply not possible to use 1gb every 3 mins on iPhone without it burning up. Obv bug in system but Vodafone refusing to help. 20GB data used in 1 hour!!!! #badservice #vodafonedonotcare #fedup

@VodafoneUK SERIOUSLY UNIMPRESSED. Terrible customer service. Son’s phone had 20GB data used in 1hr at 11pm last night. Called help desk 1 hour. Waited call back 1 hour. Still not resolved. 29GB usage not possible. Need resolution NOW #terrible #ripoff #avoidvodafone #pleasehelp

@VodafoneUK That's not good enough, You took payment, guaranteed me a product, and now think its acceptable to change the goal posts. If you were unsure of original delivery date, then, as a network who claims to care about Customers, you should have at least been honest about any delay.

Great service from @VodafoneUK. Switched me from paying £55 pm for 6gb data to £17.50 pm for 20gb. #thanks

Day 3, Still no phone signal. Yesterday you said problem in Ascot area but would only take 2 hours 😡 @VodafoneUK #vodafone

@VodafoneUK #awful #disdainforyourcustomers #pickpockets £100 for calls to Europe #daylightrobbery

@VodafoneUK then you say oh, actually you CAN roam for free in the USA and mexico, oh, but you upgraded a week too early. Losing the will to live with your policies. I cannot wait to get rid of this network.

@VodafoneUK @JohnBoyega So gutted when I moved to phase II it wiped all my history. Gone from ~25000 to 2000. Never mind the % completion is racing through on phase II

@craigstroud @VodafoneUK Thats terrible, going to go into store tomorrow to sort it and cancel contract. Still awaiting reply back from them on here but alas they disappeared

@craigstroud @VodafoneUK Cant believe that no one answered the phone plus locked and blocked phone without any warning. It was an important call and then couldn’t contact other family members because they done that. Guess they dont mind losing a customer here or there.

@VodafoneUK If someone would just pick up the phone that would help. After making a very important call to Australia my partners phone was the locked and blocked with no warning. Been trying to contact you all afternoon with no luck.

Has @VodafoneUK customer services gone on thier hols been trying to contact them all day but no one answers. Guess our custom is not wanted so will be looking else where. #fedup #rubbish

@VodafoneUK @AmazonUK I’d treat my fiancé @Stephen_Frid to something for our wedding in December #tuesdaytreats

Sodding @VodafoneUK website is down. #ThisIsWhatTwitterIsFor

@EE Complete joke talked to your support and it’s not an automated process they said even though I nsubmitted request Friday daytime they didn’t look at the email generated by your system until Sunday and will not port until Wednesday.... @VodafoneUK @ThreeUK

@VodafoneUK just phoned as I can upgrade from today. Great, I thought. But Vodafone don't reward customer loyalty and offered me the same as what's on their website. Time to join @EE i think #customerloyalty #timetomoveon

@VodafoneGroup @VodafoneUK worst network I’ve ever had the misfortune of dealing with. Can not transfer a number within Vodafone. Would rather lose customers. Avoid @VodafoneUK at all costs

@VodafoneUK Your collaboration with @idea_cares and @Idea have no guts to revert on mail. I have asked a service related questions to team since one an half month ago but not getting answers till date. See this is how they are playing football with customers.

@VodafoneUK But that's a lie, I've been trying to get this resolved for the past 2 months! Trying to make yourself look helpful on social media to make @VodafoneUK look like a good company is so annoying when noone has helped or resolved the issue so far!

@VodafoneUK, @GigabitAberdeen and @CityFibre is a shambles of internet and the worst process. Highly recommend not to purchase any of there packages. I’ve had 5 orders cancelled and now telling me I need to wait further 6 weeks.

@VodafoneUK I'm struggling to get your phone ppl to help. Moved over BB & phone, was told you informed old provider - you didn't - cost me an extra month with them....3 people on phone&1 chat can't understand issue and even randomly tried to sell me useless Huawei phone!!

@NuffRespectMgmt @VodafoneUK @WhichUK But at least the telephone line worked for over 15minutes..that's not a bad achievement at all.

As a company we have been with @VodafoneUK since 1994 and today I realised why @WhichUK rate them as one of worst Telecom customers. Been on hold for over 15 mins in total and still not resolved and they are unable to call me back or send emails.... really! #poorservice

2 weeks now without full network service thanks to @VodafoneUK - apparently they have ‘broken’ my porting to @EE. No faithbit will be fixed anytime soon! #ofcom

@VodafoneUK Its ok I've done my own chasing, after being told I'd get updates etc and I never have had one person call me from there, before my upgrade I couldn't get rid of Vodafone, they were constantly on the phone #shock and I've had people trying to sell me broadband 🤣🤣 no thanks!!