Vodafone Outage in Windsor, England

@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?

@VodafoneUK can someone please give me some help!! You have answered everyone else on twitter absolutely nothing!

@VodafoneUK can not get through to anyone your chats don't reply when they do they are just so rude is the any other company that's treats people like this?

@robgordon @VodafoneUK Vodafone treat their staff like ****, not supporting shitty companies

@VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

@VodafoneUK yet again my wifi has gone down this is ridiculous.

To make matters worse I’m working from home and my phone internet can not sustain the amount of work I need to be doing. @VodafoneUK you need to fix this !!!

@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

I can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.

@VodafoneUK it was my fault that due to lack of intelligence and low intellect a wrong number was disconnected by vf. Please can someone call me positively by tomorrow at my 07450 283 441 number to cancel 07553822031. It is giving me too much stress to the point that I m sick.

@VodafoneUK to a different vf contract and retain my number. Very idiot vf agent misunderstood and cancelled my 441 number which stopped working on 29 Apr (which I never requested. When I called up, I was stuck with a new contract of 2 more years and they ordered a temp number

@VodafoneUK see how many times I tried to cancel 07553822031 which has been issued by a serious mistake from your side. Neither chat or twitter helping me. 191 never picks up. I have been trying hours and hours. On 29 March I tried to cancel my 070 number so that I can move

@VodafoneUK Please someone can call me urgently as I don't want to get stuff with another contract for 40 pounds a month. Else I have to make a complaint to higher authority. The idea was to put me in a temporary number to retain my old number not to stuck me with a new contract.

@VodafoneUK you stuck me with a unnecessary pay monthly sim that I did not ask for at it was your mistake that cancelled my account by not undertaking simple instructions. Now I want to cancel the temporary number and you have put me on hold for more than 5 hours for last 3 days.

@VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

@VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

@VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue

Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home

Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

@VodafoneUK Vodafone have totally f'd up my credit score over a phone I returned in cooling off period. refusing to help even though I physically paid it and had it returned once. Then couldn't get hold of anyone when I tried to pay it again 😡 social media just left conversation halfway!!

@VodafoneUK Vodafone have totally f'd up my credit score over a phone I returned in cooling off period. refusing to help even though I physically paid it and had it returned once. Then couldn't get hold of anyone when I tried to pay it again 😡 social media just left conversation halfway!!

@VodafoneUK Vodafone have totally f'd up my credit score over a phone I returned in cooling off period. refusing to help even though I physically paid it and had it returned once. Then couldn't get hold of anyone when I tried to pay it again 😡 social media just left conversation halfway!!

@VodafoneUK Vodafone have totally f'd up my credit score over a phone I returned in cooling off period. refusing to help even though I physically paid it and had it returned once. Then couldn't get hold of anyone when I tried to pay it again 😡 social media just left conversation halfway!!

Jesus christ @VodafoneUK broadband makes me want to top myself. If ever you had a stupid thought of "oh that looks cheap", don't do it. Had better performance on ******* dial-up.

@VodafoneUK can someone help me with the data connection on my watch

@CMairsy @VodafoneUK There’s a few out there, but in the age of customer excellence these pirates are the worst.

@VodafoneUK why when I am exchanging my phone on a non like for like exchange will it take two weeks to process, when my original phone was sent next day? Why is this service so slow when I registered my exchange request only a few hours after my original request?

@CMairsy @VodafoneUK are by far the worst company I have ever had to deal with. They just don’t care. Somebody is reading these and saying ‘haha look at these morons tweeting us like we give a f***”

@VodafoneUK to prevent me sending an escalation to Nick Jeffery regarding the debacle that is, your customer service, can someone contact me urgently regarding your failure to fulfil your service contract with me.