Vodafone Outage Report in Leatherhead, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Vodafone outage reports came from the following cities: Southwark, London, Croydon, Egham, Guildford, Wandsworth and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
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Team Toosdee 💇🏼♀️💈 ✂️
(@ToosdeeTMH) reported
from
Hounslow, England
@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
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Perc Angle
(@scottPILLgram) reported
from
Lambeth, England
@VodafoneUK Yeah well you just lost a customer. Idiots
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
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Carmen
(@rougecarmen90) reported
from
Lambeth, England
I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
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Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
@philsturgeon @VodafoneUK That is the big problem with eSIMs
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.
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Elshad 🏴🇬🇧🇸🇪🇪🇺
(@ElshadKarbasi) reported
from
Croydon, England
@IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.
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Pia Kristmansson
(@PiaKristmansson) reported
from
Richmond, England
@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Oliver Waller
(@skulksaround) reported
from
Lambeth, England
@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kate44
(@geministar444) reported
@Welshy_broad @VodafoneUK Mine too. They’ve obviously done f all trying to fix it over the past three days 😡😡 @VodafoneUK
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Nick Pennington
(@NWJPennington) reported
@VodafoneUK #Vodafone Your customer service is a disgrace. 2 hours on hold yesterday, 1 hour, and 30 minutes today. I'm an existing customer, and all I want to do to tell you I am moving. 2 days wasted, a textbook demonstration on how to lose customers.
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Guyanne Sinon (Gigs)
(@GuyanneJazz) reported
@VodafoneUK I got a new Sim recently and I can’t make a single call because it says the number is restricted. I’ve been on the online chat service and it said no agents are available. How am I meant to sort this problem? Plus my Twitter images won’t load. What’s going on!?
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Kate44
(@geministar444) reported
@247cryptoboihrs @VodafoneUK It’s been going on since Friday...they ain’t got anyone “fixing” it. Won’t give any updates to customers as to what the problem is or when it will be sorted. Think thousands will be leaving 😡 @VodafoneUK
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🤘🏻Gary/Gawy🤘🏻
(@DarkNightMoofie) reported
@ianwr19ht @VodafoneUK You’re lucky, when I called them the other day I couldn’t even get through to a human, that’s really STUPID. I just chatted to them on here
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Phil 🇪🇺🇫🇷🇬🇧🇪🇸🇸🇪
(@Philbig83) reported
@DZL_2004 @VodafoneUK @ThreeUK My son uses ID Mobile which runs on the Three network and I use O2. I lost track of the numbers of times Three put O2 to shame. It’s not even funny. For info, O2 and Vodafone share the same masts.
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Abbas from Nowhere Ø
(@AbbasSpace) reported
If @VodafoneUK doesn’t fix this issue with Twitter not loading properly, I’m switching providers. 😴🥱
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Phill Watts
(@PhillWatts67) reported
Does @VodafoneUK employ any humans? 4th attempt to move my broadband account, 4th time on hold for over an hour subject to mind numbing music, now just want to cancel and move from this appalling service.
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@dairyconsultant
(@DairyConsultant) reported
@calf_man I’ve bee. Having the save issue but only when using mobile 4G if I switch to the home WiFi it’s fine. @VodafoneUK any ideas what’s going on with your 4G ?
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Bassline FC
(@Rollsie7) reported
You gonna fix Twitter media loading on mobile data or what? @VodafoneUK