Vodafone Outage Report in Leatherhead, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Vodafone
Vodafone is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Southwark, Guildford, Croydon, Wandsworth, Epsom and Staines.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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BB
(@Asianfeet63) reported
from
Horley, England
@VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Lambeth, England
So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK your system down
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early
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Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Quinn
(@AndyQuinn_Fire) reported
@VodafoneUK is there any way of actually speaking to a member of your staff other driving down and knocking on your door? Pretty sick of having to say the same thing in a different voice several times to one of your machines, only to be told to hang up. Great customer service 👍
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Pavan KMES
(@PavanKmes) reported
@VodafoneUK Number one useless network in South India 😡, they can't give service about network issue they need money, Big theef
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Ceri Jones
(@CeriJonesChef) reported
@VodafoneUK I’m also about to be charged my first bill which given I still don’t have service is outrageous. Every single step of this installation has been a catalogue of errors. It’s hard to understand such uselessness from a reputable company
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Andy Goldschmidt 🚀
(@AMGoldschmidt) reported
@VodafoneUK please fix the signal in Newark-on-Trent. It’s soo poor and times out a lot do the time.
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Simon P Freeman
(@SimonFreemanUoM) reported
So I made a complaint to @VodafoneUK and they asked when I wanted to be called to talk about it. Why bother asking if you are then going to totally ignore it? I said call me in the evening! Not midday...
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Shauna Stewart
(@MissSMcGorgeous) reported
I am absolutely DISGUSTED by @VodafoneUK for almost a month I have been on the receiving end of a string of incompetencies and negligence and abuse from 1 manager. I can't help but think this is deliberate because I'm on a SIM only contract, therefore I'm not important enough.
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NZ001
(@Defiant_NX) reported
@VodafoneUK yes ppt out ever time you are a nuisance and lets face it its not just a nuisance but as you system is obviously broken for opting out you are now breaking the law around spam
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B Chandler
(@BChandler991) reported
@VodafoneUK It's okay it only lasted 20 minutes. Just found it odd yours and O2 went down at same time.
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Billy Smith
(@wee_billy) reported
@VodafoneUK I requested my number to be transferred over from my old network on Friday and it still hasn't been transferred over. Can you tell what the issue is
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M
(@M3Megs) reported
@VodafoneUK all i want to do is speak to somebody and i cant get through on the phone as you want everything done online.. why am i paying a bill when i cant even get simple customer service ?