Vodafone

Vodafone Outage Report in Leatherhead, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Leatherhead, Surrey, England 12/11/2025 11:35

December 11: Problems at Vodafone

Vodafone is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Egham, Guildford, Wandsworth, Hounslow, Southwark and Twickenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • nutrafin Mr.H (@nutrafin) reported from Hounslow, England

    @VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE (@deeokelly1) reported from Richmond, England

    @VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • JoeWaistell Joe Robert Waistell (@JoeWaistell) reported from Lambeth, England

    Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

  • mshahat_eg Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • themaghribiya Nida (@themaghribiya) reported from Egham, England

    @VodafoneUK yet again my wifi has gone down this is ridiculous.

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • planetf1 Nigel Jones (@planetf1) reported

    @VodafoneUK Ok so I sent *my* postcode - but postcode with signal error in original tweet. Also when I sent DM I got into auto-bot hell which isn't helpful. (Other areas of hove inc. home & local area really bad too with occasional good spots. Band 20 overload am guessing)

  • rich_bate Richard Bate (@rich_bate) reported

    @VodafoneUK @Cheeseplant74 Hi Mark, that doesn't really explain why, or offer customers a discount for taking away a service. Saying we don't do something anymore, so that's that, isn't really an explanation!

  • DanielBostock4 Daniel Bostock (@DanielBostock4) reported

    @SimonDParsons @VodafoneUK Interesting. They sound like snowflakes. Still might cancel

  • LoweBeckett Beckett Teagan Lowe (they/them) (@LoweBeckett) reported

    @VodafoneUK Heya! My WiFi is struggling quite a bit over here, is there an issue with Vodafone's service today?

  • rich_bate Richard Bate (@rich_bate) reported

    @VodafoneUK @neilio_uk So you're now the only major player not to offer this service, but think it's fine, as you cover 7 of the 114 (8%) underground stations with 4g (Might as well switch to a cheaper MVNO if you're going to offer a budget service.

  • Delhi_Junta Wah Delhi (@Delhi_Junta) reported

    i have already called ur customer support without any luck @VodafoneUK

  • roboemjay SmoothEmJay (@roboemjay) reported

    Sorry to keep tagging you @VodafoneUK - well no, I'm not sorry. But disconnections 10 times in less than 3 hours is a bit of a fking joke, don't you think?? Yet you claim there's nothing wrong with the line. So get your damn engineers to look at the area!!

  • mikeh_gg Michael Hoy (@mikeh_gg) reported

    @VodafoneUK @neilio_uk @VodafoneUK can you please direct me to where I can claim £15 back from my bill (the price of the WiFi pass) or alternatively can you please direct me to how I can cancel my contract. I assume since you have broken your contract there will be no fee for me exiting.

  • SammyYeo1 Sammy Yeo (@SammyYeo1) reported

    @VodafoneUK I had this problem constantly since I joined you. I think I made a bad choice

  • TMGB Dr. Dan Warren (@TMGB) reported

    @VodafoneUK can you help me get WiFi Calling working on a Note 20 Ultra please. Was enabled on my S10+ so my subscription has it, but not even a menu option on my new phone.