Vodafone Outage Report in Leatherhead, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Guildford, Wandsworth, Hounslow, Southwark, Egham, Twickenham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Elshad 🏴🇬🇧🇸🇪🇪🇺
(@ElshadKarbasi) reported
from
Croydon, England
@IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lis 🌸🏵🌺🌷🌼
(@Lisinthenorth) reported
hi @VodafoneUK was on chat almost an hour requesting my pac code. Told it would be sent by sms - no text recieved. I don't have time for chat again. can you help?
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Greg, 1 G; Not the Baker🥐
(@GHS_ZA) reported
@DnyLdn Who are you with? We got home Sunday after a week away to find @VodafoneUK #SuperFast900 is down, took 2 days to tell us "it's external to your property" but not yet fixed w no solution. Family going nuts!
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Exiled Wolf
(@exiledwolf) reported
After being reassured by @VodafoneUK support that they'd repair the device under warranty, I sent it back a week ago and today they have today emailed me to say it's not under warranty. Very unhappy, the device is clearly not as described and not fit for purpose.
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Vince
(@VModifiedMind) reported
@VodafoneUK I did… And you don’t - because multiple responses completely missed the point. It magically fixed 7h 40m ago… after being broken everywhere from 10am yesterday… and you spent all of yesterday denying the issue via every support channel - and not just to me!
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Vince
(@VModifiedMind) reported
@VodafoneUK Well… could I politely suggest if you don’t want customers to feel that way, that you start getting some clueful support, and stop actively spending your time denying network issues exist, when it’s bleedingly obvious they did all day, and stop blaming “local” issues or my SIM!
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Robert Elston
(@robertelston) reported
@VodafoneUK To the store as I had to escalate the issue. 5. The store agreed with me that it had come in perfect condition and escalated. 6. Wasn’t allowed a copy of that escalation. 7. Was told today they have no copy of that escalation as if it’s urgent it takes 5 working days!!
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Vince
(@VModifiedMind) reported
@VodafoneUK You really didn’t understand or help. You just frustrated by trying troubleshooting steps that were not relevant. What route is there to get support from you that doesn’t involve boilerplate rubbish like it’s your sim or device when it blatantly isn’t and wasn’t?!?
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Ronnie Random
(@041a16d9c34cd91) reported
@VodafoneUK Why is it acceptable to leave an area without any phone signal for 6 weeks, and not even to attempt to make a repair or update your customers with what's going on, even following complaints? Customers rely on 4g in rural areas to be able to work... 1/
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Robert Elston
(@robertelston) reported
@VodafoneUK In summary, why I think your service sucks 1. Took my phone in under warranty with battery not working. 2 you took so long delivering from your store it was out of warranty. 3. Then was told it had a cracked screen and said I must be mistaken when I said it didn’t. 4. Went back
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Vince
(@VModifiedMind) reported
@VodafoneUK …what is the point of you having any form of “support” because you don’t seem to have anyone capable of helping people with issues that aren’t the most basic problems, and you have clearly no network monitoring for non-RAN issues.