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Vodafone

Vodafone Outage Report in Leatherhead, Surrey, England

Why is my Vodafone service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Vodafone

Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Leatherhead, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, Croydon, Southwark, Guildford, Epsom, and Staines.

CityProblem TypeReport Time
Wandsworth Phone 4 days ago
Croydon Total Blackout 11 days ago
Southwark Wi-fi 15 days ago
Southwark Internet 16 days ago
Guildford Phone 17 days ago
Croydon Phone 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!

  • filace
    Jon Fautley (@filace) reported from Guildford, England

    @g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • AndyField1
    Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • Vig79
    Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • keplerniko
    KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • stevejnorris
    Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • Lyndseydwalker
    Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • julie_sherwood
    #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • r0beh
    Rob (@r0beh) reported

    @VodafoneUK I get no signal anywhere and I'm sick if it, I pay almost £90 a month to not have a phone that works... I'm in contract but want to cancel, what's the process please?

  • _aimeetwittOr
    Aimee Nisbet (@_aimeetwittOr) reported

    @VodafoneUK Are you able to help with upgrades because she wasnt very helpful with this either? 🥺

  • bradwoodhouse
    Bradley Woodhouse (@bradwoodhouse) reported

    No @VodafoneUK on the @TfL Underground. Seems like they forgot about their customers during the pandemic… and what it means to be a customer centric brand. #disappointed

  • NeilIMcKechnie
    Neil (@NeilIMcKechnie) reported

    @VodafoneUK can you help me regarding a bill I’ve received?

  • MartinP36110359
    Martin Phillips (@MartinP36110359) reported

    @VodafoneUK terrible way to treat long standing customers!! To start charging for roaming on the 6th Jan 22 is nothing short of fleecing every penny you can out of the British public! You have existing infrastructure all over Europe so why charge!! Bunch of robbing bastards!!

  • Roridula21
    John Evans (@Roridula21) reported

    @VodafoneUK hopeless 4G at OX14 4QR today. Same problem there 2 weeks ago. Has been fine there the last few months. Any idea why??

  • G0MBL
    Andrew @G0MBL 🇪🇺🇳🇴 (@G0MBL) reported

    @VodafoneUK I believe I made clear I don't wish to discuss this with a 'cancellations team'. I wish to give you 30 days notice, in writing, of my intention to cancel this contract.

  • Missunaheron
    Úna Heron (@Missunaheron) reported

    @VodafoneUK Thanks for reply Jason but we had perfect reception with our sure signal and we now have very intermittant service if any at all. Our wifi has not changed. Wifi calling is not an adequate replacement. Is there a difference in coverage of geographical area?

  • BolanDorian
    33° (@BolanDorian) reported

    @VodafoneUK @maroitoje @lionsofficial Cancel Vodafone. Do not invest and no not upgrade! Non English speaking customer support will get you nowhere and back again

  • elisefennell
    elise (@elisefennell) reported

    @VodafoneUK can you please respond to my dms. i’ve been charged for my upgrade when it said the order was unsuccessful and i’d like the issue resolved so i can redo the order