Vodafone Outage Report in Leatherhead, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Vodafone
Vodafone is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Guildford, Southwark, Epsom, Staines and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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jitender mahato
(@mahato_jitu) reported
@VodafoneUK @fearlessoracle This is worthless to complaints on Vodafone idea customer care especially in India so I am going to port my number on another network.
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eclairee 💙 Support our #NHS
(@eclairee) reported
@VodafoneUK I want to stop getting promotions to upgrade my service please. I can’t even make calls on your “amazing” network, there’s no way I’m “upgrading’. Have been on web chats for 2 hours with the end result that my dodgy 2 bar signal has been totally removed. Please help
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𝐉𝐚𝐦𝐞𝐬 𝐒𝐞𝐥𝐛𝐲
(@jamesselby) reported
@VodafoneUK I've been a customer for many years but recently the quality of signal is getting worse and worse. One example is between Newbury (your HQ) and Three Mile Cross I lose signal 2 to 3 times in the same spots every day. I experience dropped calls constantly.
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IrishMishra
(@IrishMishra) reported
@bt_uk @VodafoneUK BT is forcing us to continue our contract in new property supplying 15Mbps while Vodafone offers much cheaper packages at 100Mbps! How is this possible? BT solution was to use an Ethernet cable!
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Pippa1957
(@pippabrunton) reported
@VodafoneUK we have had a terrible WiFi signal all day and can’t seem to contact anyone about it
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Haroun
(@_rouns2) reported
@VodafoneUK You've told me you'd call me back its been longer than 24 hours... not sure how you can ask people to pay 60 quid a month for 5g and then ask me to use 3G. Absolutely disgusting customer service.
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Bibi van der Zee
(@bibivanderzee) reported
@VodafoneUK Am sitting with my 89 year old mother trying to cancel her phone. Your website tells us to ring you. Your phones tell us to webchat someone - and they tell us we need to ring you. What kafkaesque bollocks is this?
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Ryan
(@forgoine_r) reported
@NewsForAllUK @SkyNews Recently got a new Vodafone work iPhone and in the last 4 days I’ve received about 15 scam calls from London. I never use the phone except for emailing. Has @VodafoneUK sold my info to these people?!
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Reanne Tucker
(@ReanneTucker) reported
@VodafoneUK is something going on??? Getting such shockingly bad signal for the last few weeks!!
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Scott McIntyre
(@ScottMcIntyre27) reported
@VodafoneUK hi, I had a Vodafone contract which ended a few years ago and everything was cancelled. I've noticed that vodaphone is still showing as active on my credit file. Can someone help with this?