Vodafone Outage Report in Leatherhead, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Wandsworth, Guildford, Southwark, Hounslow, Egham, Twickenham, Walton-on-Thames, Addlestone and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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Chris Quartermain
(@chrisquarterz) reported
from
Godalming, England
@VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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willie todd
(@willietodd69) reported
@GeorgeMonbiot @VodafoneUK I had an almost identical experience with them. Never again.
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Bob Holtzman
(@BobHoltzman) reported
@VodafoneUK @speckyninja Maybe customers should have a simple and direct way to contact an advisor -- like a direct email, trouble form, or even (I don't know if this makes sense for a phone company), a phone number?
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Geraldine Belcher
(@GerBelch3) reported
@GeorgeMonbiot @davidcox65 @VodafoneUK British Gas & BT also like to ‘forget’ to ‘press the right button’ to cancel accounts when a loved one dies. It was the threat of a Debt Recovery letter that broke me following husband’s death despite hours spent cancelling accounts or changing account names. Your poor Dad.
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Lyndsey
(@GiggleLyndsey) reported
@GeorgeMonbiot @VodafoneUK So sorry to hear of the loss of your mum and that this has happened George, what a terrible thing to experience whilst grieving.
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Sarah Gibbons
(@SarahG20123) reported
@VodafoneUK @GeorgeMonbiot Why don’t you do something useful instead of requiring the customer to re-contact you, when they have already done so to no avail. Why is your customer service so poor in the first place?
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Tim Harrington
(@TimHarr1954) reported
@GeorgeMonbiot @VodafoneUK Would not use Vodafone if they were the last provider available - previous issues and poor customer service
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bev cattermole
(@bevpatcat) reported
@GeorgeMonbiot @VodafoneUK I had similar issues with my Dad's estate. It's hard to get through online or phone as you need to be the person. Sometimes organisations have 'bereavement departments' which helps. Took 5 days phoning/emailing. Today a letter re council tax, but his house is sold!
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Palm Oil Detectives
(@PalmOilDetect) reported
@GeorgeMonbiot @VodafoneUK I am so sorry for your loss George, this is horrible Vodafone are like vampires
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Ruth Kirk #supportukraine🇺🇦
(@trainman1958) reported
@VodafoneUK @GeorgeMonbiot What a poor reply , how uncaring . I’m glad you are not my provider any more
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Nicola
(@pemlife) reported
@GeorgeMonbiot @VodafoneUK They missold a contract to my elderly Nan (cold called and sold her a data plan for a phone that has no internet capability) and wiped off the £40 she had as PAYG credit. Refused to cancel or refund. Had to get the ombudsman involved.