Vodafone outages and service status in Southwater, England
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- Vodafone generated 0 outage signals in the last 24 hours around Southwater, including 0 direct reports.
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Problems in the last 24 hours in Southwater, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Southwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Southwater, England
Latest outage, problems and issue reports in Southwater and nearby locations:
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Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, EnglandCan someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....
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Steve Hill (@smkh777) reported from Rudgwick, EnglandHi @VodafoneUK sim only upgrade options not showing only phone upgrades. Technical problem your side? How do I resolve? #vodaphone #simonly
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Becca Waite (@BeccaxxW) reported from Burgess Hill, England@VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years
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Raúl Ram 🇨🇱🇬🇧 (@RedUKacion) reported from Godalming, England@VodafoneUK can you just sort out your terrible to none data connection from Havant to London through Guildford. It is shocking that on these 90 minutes on a train I can't even check my email. Thank you @SW_Help for having a sort of decent WiFi on board.
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Terry Bennett (@terrybennett671) reported from Crawley, England@mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal
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Steve Alliston (@SteveAlliston) reported from Crawley, EnglandAnother hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.
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Mark T (@marktikky) reported from Crawley, England@VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄
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JoJo Newman (@JoJoNewman) reported from Cowfold, England@VodafoneUK signal has been out all day in Cowfold, RH13 8 area. Any ideas??
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Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England@littlemsallday @VodafoneUK Does it work right now? Mines been down since last night
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MAGIC3CPFC🦅❤️💙🦅❤️💙 (@MAGIC72) reported from Crawley, England@Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days
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Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England@VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful
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Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England@VodafoneUK Broadband down since late last night, is there a problem?
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Steve Hill (@smkh777) reported from Rudgwick, England@VodafoneUK Thanks @VodafoneUK but as soon as i log in as existing customer you either get ‘buy as additional plan’ or upgrade with a new phone. I just want to replace my current contract with SIM only. It might not be what you want me to do but it’s my preference and can’t do #vodaphoneuk
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Dad (@OnlyOneLuff) reported from Salfords, England@VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋
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Simon Fenton (@simon_d_fenton) reported from Hassocks, England@VodafoneUK Also, this was added to our accounts when? We haven’t just got new accounts. And we’ve never had a text to say we’ve been protected from anything. Any of us.
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Florence Jeffries (@FlorenceJeffr10) reported from Lindfield, England@VodafoneUK Stop woke washing. You are pathetic. Can't you find something which will actually help people to assuage your corporate guilt?
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Sara Eloquin (@moulouanne) reported from Horsham, England@VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.
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Matt Michell (@matt_michell) reported from Southwater, England@VodafoneUK I paid my phone bill a few days ago, I can see the money has gone out from my account to Vodafone but I've been receiving texts saying it's still due. When I call support it keeps trying to make me pay the bill again. Is there anyone I can speak to about this?
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Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England@VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Jolyon Brown (@Eddie_Catflap) reported@KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!
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Mh (@WIKMUND) reported@VodafoneUK why is the vodafone signal at London Waterloo sooo bad. It’s like a dial up modem. Not just today but for the last couple of years I’ve been on 5g
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Daniel Pybus (@danielpybus) reported@VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"
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Carol Hibbert (@carolhibbert51) reported@KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!
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Tony (@TonyShots71) reportedMorning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹
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Claire (@ClairVDE) reported@VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?
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Ralph Hardwick (@HardwickRalph) reported@VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!
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DTrick (@trick78434) reported@VodafoneUK over 48 hours with multiple users with no phone signal or broadband in RH12 3NR. Had signal for 1 hour last night, then it failed again. Any response?
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AB (@bally1001) reported@reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖