Vodafone Outage in Cranleigh, Surrey, England

@VodafoneUK @dazzer2103 Ditch them mate pathetic service

Seems @VodafoneUK have time for happy customers but not to resolve their **** ups

@SGall78 @VodafoneUK Just cancel, their service is shit

Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

Dear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.

@VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order

Absolutely pathetic from @VodafoneUK They **** up my order and apparently I have to be passed from pillar to post to fox their mistake. Worse they tell me I will be phoned in a 30 minute window and don't, so ****** off

Dear @VodafoneUK why would I change my broadband to you when you can’t even deliver a consistently reliable mobile phone signal to flipping Horsham. No chance.

@HollieRMusic @VodafoneUK Problem with @VodafoneUK is that it is such a large organisation with so many subscribers that the wall don’t give a damn about the individual. If you were tweeting as one of the largest customers, like the NHS they might care. #flawedcustomerservice

@VodafoneUK I run a business in Horsham and we made the fatal mistake of choosing you as part of our communications strategy. Just so you are aware your coverage in Horsham is so ******* atrocious that we will cancel all our contracts with you ASAP. You are a hindrance not a help

@VodafoneUK not sure what doing a sim swap on my apple watch S4 is going to do but if it hasn't worked before its not going to magically get the sim activated but then again it will be over 5 weeks since launch at you don't have a fix 🙃🙃🙃 @BBCWatchdog @Telegraph

@VodafoneUK I completed your text message survey. Not that it’ll change anything. Same old Vodafone, same old poor customer service.

@VodafoneUK How you are still in business is beyond me. I guess it’s stupid people like me who are loyal. Why do I do it to myself. Simply awful!! #vodafone #thepits #customerservicefail

@VodafoneUK Simply the worst. Issues with pricing and being offered one hung and then not fulfilling your promises and now after changing my schedule to accommodate your delivery it’s now out of stock. I wish I had left when I had the chance! #awfulcustomerservice

@VodafoneUK I simply do not understand how your customer service skills can be so bad. For a company as big as yourselves why is it such a hassle dealing with you. #witsend #whyiseverythingsohard

@VodafoneUK @VodafoneUKComms @VodafoneGroup why is 4G not working today? What’s happening??

@VodafoneUK That’s fine, that’s why I at’d plusnet help’s Twitter Account.

@VodafoneUK So you have an advert showing a mob phone working in an underground car park, yet my phone loses signal when I walk into my kitchen! In actual fact my phone loses signal in every room except the living room! Wtf is going on?

So @VodafoneUK after a month of problems, seemingly resolved, today you take a direct debit for £987.85!

@VodafoneUK Hi, is there an issue with Broadband in the GU22 area? I’ve restarted the router a few times but it won’t establish a connection to the internet.

Wow @VodafoneUK LOVE GETTING CALLS FROM YOUR SALES PEOPLE WHO ARE RUDE THEN PUT THE PHONE DOWN. Maybe you should explain to your sales people that they are calling OUR business phones and that they get no where by being rude and are no credit to your business. #fuming

@m0j0sd0j0 @VodafoneUK Vodafone are poo. Great in the first contract we had, renewed and it just got awful. Out of contract soon and I cannot wait!

@VodafoneUK After 3 days, literally Hours on the phone and a complete waste of my time being sent to store, for them to not do what they were meant to to spend more hours on the phone I can now send messages. I’m really disappointed in the service I received though.

Again dreadful service with @EE - not valued at time to start lookimg around @O2 @VodafoneUK @ThreeUK @giffgaf

@VodafoneIN @VodafoneGroup @VodafoneUK Still didn’t get any solution from vodafone. Even didn’t get any call. Very Shameful.

@VodafoneUK why is your service so Shit ffs

Looking everywhere for a openreach approved router this @VodafoneUK router is just terrible, the internet keeps dropping despite the changes they made to the settings for me. If anyone is using a third party router with Vodafone and getting decent results let me know please.

Why do you @VodafoneUK never just charge just the £6 per 24 hours when roaming in the USA & then come up with a load of excuses about time zones etc. You expect to take £6 if turn roaming for 5 mins if turned on in whatever time zone at 23.55 and then another £6 after 0.00-Crazy!

@VodafoneUK @VodafoneIN Oh. My bad. They do TWEET that they’ll sort it out in a jiffy. Full points for that I guess

@VodafoneUK i have not signal at home a you want to charge me £79 for a sure signal to use my phone at home where you sugnal checker says it should be fine #poorcustomerservice #donotuse #awefullcallcenters

@VodafoneUK I have sent a DM,Id be grateful if it can be resolved quickly and escalated as a complaint. Money has been taken out of my account for an incorrect bill. No sign of the credit I was told I’d be getting. If it isn’t sorted soon I’m going to Ofcom. As a loyal customer for 10 yrs