Vodafone outages and service status in Wokingham, England

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wokingham, England

The most recent Vodafone outage reports came from the following cities: Reading, Farnborough, and Guildford.

City	Problem Type	Report Time
Reading	Wi-fi	3 days ago
Farnborough	Phone	9 days ago
Guildford	Internet	17 days ago
Reading	Internet	2 months ago
Yateley	Internet	2 months ago
Woking	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  kayleigh (@Kayleigh_IoT) reported 43 seconds ago from Basingstoke, England

  @VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.

• 
  Erín Lyons (@erinxlyons) reported 4 minutes ago from Woodley, England

  AND ANOTHER THING! I rang @VodafoneUK customer complaint line and the woman basically said theres nothing she could do but then before we hang up she says “congratulations on your new phone though”.. I HAVENT GOT A NEW PHONE YET CAUSE YE WOULDNT HAND IT OVER BABES 😂😂😂😂

• 
  Beth Millican (@BethMillican_) reported 5 minutes ago from Reading, England

  I have never in my life spoken with a more incompetent customer service team than @VodafoneUK

• 
  wadhwaRD (@rishidwadhwa) reported 7 minutes ago from Reading, England

  @VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

• 
  Ben Wood (@benwood) reported 8 minutes ago from Slough, England

  More bad news for @HuaweiMobile as @VodafoneUK pauses pre-orders for the Huawei Mate 20X (5G). Just a few days ago this felt like a very different opportunity.

• 
  Damian Davis (@DamianPDavis) reported 8 minutes ago from Wokingham, England

  Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

• 
  gee (@georgiaxfleming) reported 14 minutes ago from Blackwater, England

  @VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand

• 
  Alistair Taylor (@alistairt_1970) reported 15 minutes ago from Basingstoke, England

  Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

• 
  peter (@peter33266430) reported 23 minutes ago from Slough, England

  @VodafoneUK Vodafone is probably the worst social media to reply to people with enquires and problems with Vodafone problems , they never reply back , and when they do,after there 100th cup of tea of the day, customers usually don’t bother and fed up anyway

• 
  Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported 25 minutes ago from Reading, England

  @rebecca_ryder21 @VodafoneUK I've never had any issues with the Samsung flagships (S series) My mum has a J model and has had loads. Unfortunately they put all their cash into the big ones. I had 7 blackberries in as many months 10y ago. THAT'S bother.

• 
  Andy (@themunchkinbear) reported 36 minutes ago from Basingstoke, England

  @VodafoneUK Contradiction much lol "When the offer ends, the data will likely drop back down to 5GB unless we introduce a new offer on this package." -> I haven't advised that your data will drop at the end of the contract so I apologise if I made you feel like this was the case.

• 
  jodyrule (@jodyrule) reported 44 minutes ago from Winkfield, England

  @VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals

• 
  Tony Hart (@tonyhartphoto) reported 44 minutes ago from Hartley Wintney, England

  @VodafoneUK 90mins on hold. You utter shysters. Awful service.

• 
  Andrea (@nexthopself) reported 45 minutes ago from Shinfield, England

  36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

• 
  Cathy Mapp (@MappCathy) reported 47 minutes ago from Twyford, England

  @VodafoneUK the login link you sent me for the Vodafone advantage scheme doesn’t work it says the token had expired, are you able to help?

• 
  peter (@peter33266430) reported 49 minutes ago from Slough, England

  @VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes

• 
  peter (@peter33266430) reported 49 minutes ago from Slough, England

  @VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey

• 
  Mitalee Nubeebuckus (@mitalee05) reported 50 minutes ago from Bracknell, England

  @VodafoneUK it was my fault that due to lack of intelligence and low intellect a wrong number was disconnected by vf. Please can someone call me positively by tomorrow at my 07450 283 441 number to cancel 07553822031. It is giving me too much stress to the point that I m sick.

• 
  Essential Drops of Wellness (@oilyblessed) reported 50 minutes ago from Winkfield, England

  Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up

• 
  Dr G. (@godders45) reported 55 minutes ago from Wokingham, England

  Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Or Sassur (@Orsassur2) reported 6 minutes ago

  @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

• 
  Heather Roberts (@HvrRoberts) reported 7 minutes ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 8 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  Mr Paul Newman (@MrPaulNewman) reported 12 minutes ago

  If I was a @VodafoneUK customer- I wouldn’t be as of today

• 
  Nabootique (@Vince_Noir77) reported 18 minutes ago

  @Iromg You can be with criminal supporting @VodafoneUK or you can support your country. You cant do both. Does @VodafoneUK realise they are throwing women off these boats mid crossing? This is a criminal organisation.

• 
  BazLogic (@BazLogicUK) reported 19 minutes ago

  @VodafoneUK I’ll be cancelling next week, customer with you for last 20years.

• 
  Gram40 (@Gram40270969) reported 22 minutes ago

  @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

• 
  Rogue One (@RogueOne18) reported 24 minutes ago

  @EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.

• 
  Or Sassur (@Orsassur2) reported 25 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Chris Danaher (@bigdanaher) reported 27 minutes ago

  @VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?