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Vodafone outages and service status in Reading, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 1 outage signal in the last 24 hours around Reading, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received May 11, 3:56 PM GMT+1.
  • 75% Internet (75%)
  • 13% Total Blackout (13%)
  • 13% Phone (13%)

The latest reports from users having issues in Reading come from postal codes RG7 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at Vodafone

Vodafone is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Vodafone outage reports came from the following cities: Didcot, Bracknell, Reading, Tadley, Wokingham, Sandhurst, and Maidenhead.

CityProblem TypeReport Time
Didcot Internet 19 hours ago
Didcot Internet 2 days ago
Didcot Internet 3 days ago
Bracknell Internet 9 days ago
Didcot Internet 14 days ago
Didcot Total Blackout 15 days ago

Nearby cities with recent reports

Didcot

3 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.

  • rishidwadhwa
    wadhwaRD (@rishidwadhwa) reported from Reading, England

    @VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

  • Lamb2ja
    James Lamb (@Lamb2ja) reported from Reading, England

    @VodafoneUK Evening, I can’t load the Vodafone broadband app since installing ios14. Is this a know issue please?

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you

  • JoshuaSalesIX
    Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts

  • iconfessimageek
    I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @VodafoneUK Still no fibre after 7 days - promised resolution by @CityFibre at noon - nothing. 2 more hours on phone tonight. Person 19 spoken to tonight - reset router - nothing - put through to escalation- on hold for 1 hr - then cut off after team went home. Day 8 tomorrow

  • firetroll98
    iain (@firetroll98) reported from Crowthorne, England

    Same issue - all morning! In the Home Counties. @VodafoneUK miss sold at store, lied about contract, no chance of a customer refund - still the music on hold is pleasant 😐

  • S11OAS
    Òmar (@S11OAS) reported from Maidenhead, England

    Hi @VodafoneUK Which way is best to make a serious complaint, after a shocking, disrespectful, and repulsive experience in the Maidenhead store yesterday. Miriam and Suaray were a disgrace to your company unfortunately.

  • iconfessimageek
    I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    Day 5 - @VodafoneUK gigafast 900mps service still not activated - not a great start to my “unbreakable internet”

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals

  • mitalee05
    Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England

    I can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.

  • georgiaxfleming
    gee (@georgiaxfleming) reported from Blackwater, England

    @VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand

  • BethMillican_
    Beth Millican (@BethMillican_) reported from Reading, England

    I have never in my life spoken with a more incompetent customer service team than @VodafoneUK

  • dani5l
    ❌ Dan Butler ❌ (@dani5l) reported from Twyford, England

    @VodafoneUK well done 👍 another crap experience with one of your advisors who just doesn’t want my custom!! Thanks for cancelling my order without even trying to resolve it!!

  • petsco
    Pete (@petsco) reported from Streatley, England

    @VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...

  • JoeBaguley
    J8y (@JoeBaguley) reported from Marlow Bottom, England

    @SimonRichards0n @VodafoneUK Forward them to 7726 (“SPAM”) to help educate their ‘ML/AI’ or ‘automated blacklisting’ or ‘person with spreadsheet’ or whatever it is they are using to stamp on these things.

  • Biggers1977
    Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ShonaaLouisee_x
    Shona (@ShonaaLouisee_x) reported

    @VodafoneUK any idea why the signal is on and off?? Signal ok with WiFi but when out and about I have no signal whatsoever

  • xcetveli
    DiKey (@xcetveli) reported

    @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

  • RobinNakamoto
    Robin Nakamoto (@RobinNakamoto) reported

    @VodafoneUK How about you fix your 5G instead?

  • P17DGE
    Scott Padgett (@P17DGE) reported

    Does any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !

  • RedsfanJD
    RedJD77-78-81-84-05-19 (@RedsfanJD) reported

    @VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach

  • jonnypwilson
    Jonny Wilson (@jonnypwilson) reported

    Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

  • atjames88
    Adam James (@atjames88) reported

    @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.

  • DavieCuthbert
    Davie J Cuthbert (@DavieCuthbert) reported

    @IsntWorkingPod @VodafoneUK Any FEMALE employee should be going to HR. Unacceptable, these creatures are living out a fantasy fetish. Should not only be banned but given guidance to seek HELP. This is an illness.

  • edinamdean
    Dr Edinam Dean Eton (@edinamdean) reported

    @VodafoneUK why exactly are you charging us so much every month, for the most inconsistent mobile service in the country?

  • Worldcupwil1966
    WorldCupWilly1966 (@Worldcupwil1966) reported

    @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present