Vodafone outages and service status in Reading, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
The latest reports from users having issues in Reading come from postal codes RG6 and RG1 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Vodafone outage reports came from the following cities: Reading, and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 9 days ago |
|
Reading
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Wi-fi | 24 days ago |
|
Farnborough
|
Phone | 29 days ago |
|
Reading
|
Internet | 3 months ago |
|
Yateley
|
Internet | 3 months ago |
|
Didcot
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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billionaire babe (@yolseeey) reported from Maidenhead, EnglandTo make matters worse I’m working from home and my phone internet can not sustain the amount of work I need to be doing. @VodafoneUK you need to fix this !!!
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Andrea (@nexthopself) reported from Shinfield, England@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandThere’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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❌ Dan Butler ❌ (@dani5l) reported from Twyford, England@VodafoneUK well done 👍 another crap experience with one of your advisors who just doesn’t want my custom!! Thanks for cancelling my order without even trying to resolve it!!
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Jay Pittaway (@JayPittaway) reported from Hook, England@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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paul alexander (@paulale01206488) reported from Tadley, EnglandDear @VodafoneUK signal still utter tosh in my post code sort it out soon
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J8y (@JoeBaguley) reported from Marlow Bottom, England@SimonRichards0n @VodafoneUK Forward them to 7726 (“SPAM”) to help educate their ‘ML/AI’ or ‘automated blacklisting’ or ‘person with spreadsheet’ or whatever it is they are using to stamp on these things.
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Shaun Pocock 💙 (@ShaunDPocock) reported from Reading, England@VodafoneUK My sky broadband contract is up on the 18th Jan was considering your FTTP service. If I did take your service would it be activated on the same day as I was disconnected from the Sky service.
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Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England@VodafoneUK Please someone can call me urgently as I don't want to get stuff with another contract for 40 pounds a month. Else I have to make a complaint to higher authority. The idea was to put me in a temporary number to retain my old number not to stuck me with a new contract.
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Srabanjit Guha (@srabanjit) reported from Reading, England@VodafoneIN @VodafoneUK My prepaid india number (+91-9163286455) have no signal. No proper support from customer care. Ref tkt number 3-38774193964 / Account No:159559186
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heidi (@thack8) reported from High Wycombe, England@VodafoneUK can not get through to anyone your chats don't reply when they do they are just so rude is the any other company that's treats people like this?
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Ben Henderson 🏴 (@ben3003) reported from Finchampstead, England@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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Grant Baartman (@gb20man) reported from Bracknell, EnglandIntermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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conor walsh (@juniper135) reported from Bracknell, England@VodafoneUK - please help me . I’m trying to contact someone to help me sort out zero 3G or 4g on my phone
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James Lamb (@Lamb2ja) reported from Reading, England@VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please
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Beth Millican (@BethMillican_) reported from Reading, EnglandI have never in my life spoken with a more incompetent customer service team than @VodafoneUK
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Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England@VodafoneUK it was my fault that due to lack of intelligence and low intellect a wrong number was disconnected by vf. Please can someone call me positively by tomorrow at my 07450 283 441 number to cancel 07553822031. It is giving me too much stress to the point that I m sick.
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Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, EnglandI can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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StGeorge (@Needitsobadly) reported@MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.
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Graham : A Star Wars Story 💙 (@whoisgraham) reported@VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍
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Alan Handyman (@AlanHandyman4u) reportedVodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?
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Quentin Stephens (@Quentin_Stephen) reported@VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.
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skarabrae (@skarabrae580129) reported@carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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carys (@blindandb0ujee) reported@PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number
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Tom (@te7419) reported@VodafoneUK leaving my girlfriend stranded in Spain with no phone is a absolute disgrace after being contracted to the network for over a decade
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Plant a Tree 🇬🇧 🏴 🚜 🥩 (@EugeAMM) reported@VodafoneUK Leaving after years with you. Donating free SIM cards to undocumented migrants arriving illegally on small boats is where I draw the line. I’ll be taking my custom to a network that respects UK border control and the rule of law. #Vodafone #CancelVodafone
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Brian Moore (@BrianMooreAV) reportedWhat exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.