Vodafone outages and service status in Reading, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (71%)
- Total Blackout (14%)
- Phone (14%)
The latest reports from users having issues in Reading come from postal codes RG7 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Vodafone
Vodafone is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Vodafone outage reports came from the following cities: Didcot, Bracknell, Reading, Tadley, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot
|
Internet | 8 days ago |
|
Didcot
|
Internet | 9 days ago |
|
Didcot
|
Internet | 10 days ago |
|
Bracknell
|
Internet | 16 days ago |
|
Didcot
|
Internet | 21 days ago |
|
Didcot
|
Total Blackout | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Grant Baartman (@gb20man) reported from Bracknell, EnglandIntermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandThere’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Pete (080 101 116 101) (@gonnella) reported from Woodley, England@VodafoneUK @jimmy_75000 Very likely never
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Beth Millican (@BethMillican_) reported from Reading, EnglandI have never in my life spoken with a more incompetent customer service team than @VodafoneUK
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandHave nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Cara (@Haribocheeks) reported from Bracknell, England@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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Andrew Cox (@andrewcox63) reported from Maidenhead, England@VodafoneUK Dear Vodafone, I called up with a complaint 4th Feb, your colleague told me he would need to investigate but would get back to me in 24 hours. I'm still waiting.......!! #crapservice #loyaltydoesyounofavours
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jodyrule (@jodyrule) reported from Winkfield, EnglandI’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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Tom (@toadtomj) reported from Marlow Bottom, England@VodafoneUK Hey @VodafoneUK my work phone and work iPad is on Vodafone and there’s no signal where I live I’m afraid :-(
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I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, EnglandDay 7 begins @VodafoneUK of waiting for activation of my line after moving to Gigafast Pro 900mpbs - promised a @CityFibre fix by midday - let’s see!
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Adam McMahon (@AdamMcTweet) reported from Wooburn, England@VodafoneUK @MartinIPetrov I’ve had same issue and sent DM. Got fobbed off with suggestion that all mobile providers are experiencing tech difficulties. Poor response.
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heidi (@thack8) reported from High Wycombe, England@VodafoneUK can not get through to anyone your chats don't reply when they do they are just so rude is the any other company that's treats people like this?
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ilikecatsnmusic 💫 🇪🇺 🌹 #ivotedlabour (@ilikecatsnmusic) reported from Didcot, England@VodafoneUK #VeryMeRewards my new year’s resolution is to slow down and not get so stressed when driving!
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Damian Davis (@DamianPDavis) reported from Wokingham, EnglandJust had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Pete 🏴🇮🇹 (@gonnella) reported from Woodley, England@VodafoneUK 01709 357345 phoning multiple times a day, I have already told the call centre I am not interested. How do I raise a complaint about these harassing calls, I am already a customer with data and phone sims and broadband.
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Nicola Dormer (@ninetynineand90) reported from Reading, England@uberkim @PeteG1973 @VodafoneUK I take particular issue with ‘big’.
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Nabeel - نبیل (@n4b33lnabs) reported from High Wycombe, England@VodafoneUK I have tried everything. Spent hours with your helpdesk. They just wasted mine and their time and when they couldnt resolve the issue, waiving couple of months charges which never resolved the coverage issue.changing phones/sims all done. Vodafone needs to upgrade their masts
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The Volunteer (@Rescue_999) reported from Camberley, England@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Tony Hart (@toekneeheart) reported from Hartley Wintney, EnglandI really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Benno (@ism_or_phobe) reportedBought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous
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@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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Jolyon Brown (@Eddie_Catflap) reported@KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?
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𖦞 (@moriuchirm) reported@VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.
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WorldCupWilly1966 (@Worldcupwil1966) reported@VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.