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Vodafone outages and service status in Reading, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jun 13, 11:32 PM GMT+1.
  • 100% Internet (100%)

The latest reports from users having issues in Reading come from postal codes RG30 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Vodafone

Vodafone is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Vodafone outage reports came from the following cities: Reading, Didcot, and Bracknell.

CityProblem TypeReport Time
Reading Internet 1 day ago
Didcot Internet 1 month ago
Didcot Internet 1 month ago
Didcot Internet 1 month ago
Bracknell Internet 1 month ago
Didcot Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • jodyrule
    jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone

  • BenDodds3
    Ben Dodds (@BenDodds3) reported from Henley-on-Thames, England

    @VodafoneUK your overseas telephone customer ‘service’ is a nightmare to use.

  • JayPittaway
    Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • mitalee05
    Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England

    @VodafoneUK see how many times I tried to cancel 07553822031 which has been issued by a serious mistake from your side. Neither chat or twitter helping me. 191 never picks up. I have been trying hours and hours. On 29 March I tried to cancel my 070 number so that I can move

  • ben3003
    Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • BethMillican_
    Beth Millican (@BethMillican_) reported from Reading, England

    I have never in my life spoken with a more incompetent customer service team than @VodafoneUK

  • mitalee05
    Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England

    @VodafoneUK to a different vf contract and retain my number. Very idiot vf agent misunderstood and cancelled my 441 number which stopped working on 29 Apr (which I never requested. When I called up, I was stuck with a new contract of 2 more years and they ordered a temp number

  • iconfessimageek
    I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    Day 7 begins @VodafoneUK of waiting for activation of my line after moving to Gigafast Pro 900mpbs - promised a @CityFibre fix by midday - let’s see!

  • Bethan_Willis
    B E A (@Bethan_Willis) reported from Reading, England

    Honestly if you are with @VodafoneUK just cancel your contract now. Worst company, worst customer service and complete liars

  • iconfessimageek
    I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @VodafoneUK Fibre installed yesterday - but still not activated - can you help please?

  • Xocoa_Sharma
    Xocoa Sharma (@Xocoa_Sharma) reported from High Wycombe, England

    @robgordon @VodafoneUK Vodafone treat their staff like ****, not supporting shitty companies

  • benjaminn86
    @benjaminn86 (@benjaminn86) reported from Reading, England

    @VodafoneUK wouldn't it be easier to employ more staff on black Friday weekend another shocking service

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • godders45
    Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • gonnella
    Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported from Woodley, England

    @VodafoneUK Very frustrated with this situation, the lack of openness previously has left me a very unhappy customer.

  • Haribocheeks
    Cara (@Haribocheeks) reported from Bracknell, England

    @VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.

  • paulwogel
    PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England

    @Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

  • PSRK76
    Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • minkimeal
    🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported

    I’m so ready to cancel my @VodafoneUK account, absolutely appalling service

  • ceriallman3
    Ceri Allman (@ceriallman3) reported

    No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

  • ck2012US
    ck (@ck2012US) reported

    @VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.

  • sdjohnstone
    stewart johnstone (@sdjohnstone) reported

    @VodafoneUK so these are the stats on rail connectivity , no surprise EE was the only network that met Ofcom’s benchmark of 42 per cent of measured rail segments. Three recorded 21 per cent, O2 reached 20 per cent, while Vodafone achieved 17 per cent.

  • yoganandu
    Yoganandu Pottam (@yoganandu) reported

    Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

  • NeutralB99631
    Neutral Bystander (@NeutralB99631) reported

    @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • JoanyEmd
    Joan (@JoanyEmd) reported

    There's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service