Vodafone Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Caerphilly, Cardiff, Pontypridd, Pontyclun and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@VodafoneUK But will that make any difference Al 🤔 Found it extremely frustrating. Is it too much to ask to upgrade your phone and get a good price as a loyal customer it seems so.........
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Revsy
(@revsy69) reported
@VodafoneUK I predict you will not action my complaint regarding extremely poor network coverage experience for the last 10 weeks! VERY VERY VERY ANGRY!
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK No you did you got confused I explained and you never replied
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Siobhán Moore
(@SiobhanMoore90) reported
@VodafoneUK hi. i'm having some trouble with my phone line. my handsets say "no line" and i've tried a corded phone too, and that doesn't work either. i've also tried the test socket, with both the cordless and corded phone. no luck. what else can i do please?
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jasmine ⁷
(@kthvierr) reported
@VodafoneUK can’t believe i’m saying this but even sky was better than ur **** wifi
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S0uth
(@Southishere) reported
@VodafoneUK Hi, been trying to get my line install completed. Tried phoning multiple times, each time getting put on hold for over an hour so no nearer. Openreach can't help as I have to go through you....
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kevin hibbert
(@kevinhibbert7) reported
@VodafoneUK A honest trained customer service and upgrade team. Better signal and internet for the price I pay or a better deal when/if I upgrade in a few days
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Adam Godlement
(@adamgod95) reported
@VodafoneUK hi, I’m an existing sim only customer. I want to renew but have found a better Vodafone offer through carphone warehouse than you offer. If I order the Vodafone contract from carphone warehouse can I still keep my number?
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Ashley Gizon
(@gizthis) reported
@VodafoneUK hi. My broadband is still down. Been down now for nearly 24 hours. @VodafoneUK
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CAROLIN OBORNE
(@CAROLIN71) reported
@VodafoneUK hi, I have had no broadband since the 30th December (it should of been switched on) I was on the phone / online chat for 5 hours on the 31st, I was promised that today between 8 and 1 an that open reach would fix it. It’s not fixed and they can’t come in. Help!
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Hayley Cousins
(@HayleyCousins1) reported
@VodafoneUK been a loyal customer for many years but the service o have received today makes me think it’s time to try a new provider