Vodafone Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF11.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Pontypridd, Newport, Caerphilly, Hengoed and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Pontypridd |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@VodafoneUK But will that make any difference Al 🤔 Found it extremely frustrating. Is it too much to ask to upgrade your phone and get a good price as a loyal customer it seems so.........
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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SandeepPurushothaman
(@im_sandyy) reported
from
Kewstoke, England
@VodafoneUK I have been given wrong information about the cancellation of my Vodafone broadband and it's dead at midnight leaving me shock. I would like to forward an official complaint on this, how should I do?
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Su
(@diddiebiddie) reported
@VodafoneUK I'm a Vodafone Mobile customer (have given up trying to get rewards!) so hope I can enter, I would love a new laptop and perhaps a new smartphone #VeryMeRewards
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Debbie Craig
(@debbie_craig) reported
@VodafoneUK can anyone help my s20fe won't let me send a photo,it sends them as a link! I've tried chatting to and advisor but no help and been cut off 3 times...#fedup
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Sharea Samuels
(@shareasamuels) reported
@VodafoneUK your making me vulnerable I had a major operation almost died and I have no phone security cause you have decided to cut my service off if I knew you would do that I would never of taken the risk and gone monthly my pay as you go was fine now I have lost the last
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Dipesh Doshi
(@dipeshdoshi52) reported
@VodafoneUK very slow network
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Su
(@diddiebiddie) reported
@VodafoneUK I'm a Vodafone Mobile customer (have given up trying to get rewards!) so hope I can enter, I would love a new laptop and perhaps a new smartphone @VodafoneUK
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Mark Finn
(@Finny__) reported
Horrendous customer service @VodafoneUK You've text us to say our PIN has been changed and to Contact you if we haven't. But we can't find anyway to speak to someone to report that we haven't.
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Jignesh Patel
(@Jigs875) reported
@VodafoneUK Such a shame that you try to rip ur customers off by offering something which is available at half price elsewhere. Buying online is a scam and when you go and report it in form of so called "Complaint" they come and give you the answer tht they cant do anything.🤬😡
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Paul Padmore
(@2paulpadmore) reported
@VodafoneUK Please someone at Vodafone how do I resolve a complaint when no one at Vodafone will take ownership, I cannot log in to any account as my account was closed in November and equally I cannot telephone as it does not identify me....!!!!
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Michael Green
(@Michael96204774) reported
@VodafoneUK @vodafoneUK. Evertime I call u do something amazing.confuse the hell out of me. Yes you can upgrade and this is the fee. We may be able to reduce but can’t tell you to what...and the discussion I have just had about rolling data was on a new level.. shocking service as expected
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Jim Fletcher
(@Jimf20) reported
Trying to call @VodafoneUK to discuss a few things about a 20 year account but it all seems to be digitised these days. Eyesight issue. Is it possible to actually speak to someone?