Vodafone Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF5.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Cardiff and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Janey
(@FannyIngabout) reported
from
Newport, Wales
@maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.
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SandeepPurushothaman
(@im_sandyy) reported
from
Kewstoke, England
@VodafoneUK I have been given wrong information about the cancellation of my Vodafone broadband and it's dead at midnight leaving me shock. I would like to forward an official complaint on this, how should I do?
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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SandeepPurushothaman
(@im_sandyy) reported
from
Kewstoke, England
@VodafoneUK I had called and confirmed about any payments due before cancelling our broadband connection and the information ur customer care had provided was that I do not need to pay any charges. Now u demand payment which totally against what ur customer care told me.???
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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*~{Rachel}~*
(@miiixedmadness) reported
@VodafoneUK no broadband since midday yesterday. Your customer service said to go online to live chat?! How do I do that with no WiFi? I live in a bad signal area. Pls give me a number to call for broadband. (hope this tweet sends) 🙄
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Duncan Garfield
(@DuncanGarfield) reported
@VodafoneUK Avoid vodafone at all costs they have the worst customer service I have ever experienced
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Illy Mus 💙
(@illymus) reported
@VodafoneUK My mother. We have both been shielding and she has had to put up with my angry and low moods. She will also help when my health is in a flare and I am unable to do much. She is 81 so obvs not on Twitter so unable to tag her #VodafoneTreats #KeepConnecting
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Anwar Awan
(@AnwarAwanPTI) reported
@VodafoneUK Network support team
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Emily Day
(@emilymai01) reported
@VodafoneUK is shocking. I’ve tried calling 6 times and cannot get through to an actual human being. And your online live chat is **** too. They’ve done nothing but tell me they can’t do anything. Deffo need to find another provider.
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Matt Paget
(@Padge28) reported
@VodafoneUK after many years of being a loyal customer I have tonight cancelled my phone, too many times I have been forced down an automated route when trying to speak to a human being, and then the call is disconnected, you have become a faceless organisation 🤬
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Rebecca Banks
(@_RJGPhotography) reported
@VodafoneUK been trying to get through to cancel my home move since 4pm. Cut off twice after over an hour waiting each time. Sort yourselves out. Embarrassment
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robert swann
(@roberts79628402) reported
@VodafoneUK my mum but i wont win as i never do with comps by @VodafoneUK
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Dave Lauchlan
(@davelauchlan) reported
Good morning @VodafoneUK , looks like your SMS service is down/sick. Message send/receipt slow and intermittent. Rather buggers up 2FA logging on to my employer's VPN. How long till SMS is fixed?
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Danielle
(@lovely_cup_of_t) reported
@VodafoneUK hi i still have no idea where my phone is or when I'm getting it back 5 weeks after sending it for repair. Please can someone help me with this I am getting no further to resolution despite speaking to different people every week about this