Vodafone Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24, CF11 and CF3.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (22%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Hengoed, Tonypandy and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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SandeepPurushothaman
(@im_sandyy) reported
from
Kewstoke, England
@VodafoneUK I had called and confirmed about any payments due before cancelling our broadband connection and the information ur customer care had provided was that I do not need to pay any charges. Now u demand payment which totally against what ur customer care told me.???
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!
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Alison Ford
(@Alison_Ford68) reported
from
Weston-super-Mare, England
@welsh_stu @DrImpaler @VodafoneUK I'm in Weston-super-Mare and I can't send any texts but on Vodafone service status it says all okay for my postcode!
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Janey
(@FannyIngabout) reported
from
Newport, Wales
@maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.
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Gavin Price
(@GavinMPrice) reported
from
Newport, Wales
@VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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SandeepPurushothaman
(@im_sandyy) reported
from
Kewstoke, England
@VodafoneUK I have been given wrong information about the cancellation of my Vodafone broadband and it's dead at midnight leaving me shock. I would like to forward an official complaint on this, how should I do?
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andy44
(@Andywowen) reported
@VodafoneUK Maybe you could allocate these resources to improving your Customer Services?
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Craig Daniels
(@Relichunterswal) reported
@VodafoneUK stay away from this company, they have scammed me, customer services sent me abusive messages, tricked me into keeping a phone contract by lying. No loyalty toward customers, a shocking company.
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Rob Walsh
(@AgeingRW) reported
@fibrehop I'm having real problems with my @VodafoneUK gigafast broadband. How do I know that the problem isn't part of the @CityFibre network? Ie if I move to you will I have the same problem?
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Schward
(@CEKenward1977) reported
@VodafoneUK Its the Broadband connection, i use a hardwire to my computer, the router is being sent a reset from somewhere or something like that. my up and down were at 40d and 10u for a while here, then all this resetting has started, its been like it for the last 7 days
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Jacob People (he/him) 💙
(@JacobPeoplee) reported
@VodafoneUK I e just looked and yes, I haven't used any. I've now calculated that I've sent 3 texts but only 2 to my dad and 1 to my therapist. I get barely any mobile phone signal at home so I always use my home internet. It's all a bit of a mystery
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Yasmin Goulden
(@YasminAnnie) reported
@VodafoneUK I’ve sent over a DM with the info regarding this issue #vodafone
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Jackie Treehorn
(@MSaid95) reported
@VodafoneUK Dear @VodafoneUK, I am unable to connect to the mobile internet (London, NW9) for the 3rd day now despite the fact that I followed all the instructions of your support service team. I'm a loyal customer paying £60pm for 2 accounts since Jan 2018. Pls fix it.
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Bloor
(@alexbloor) reported
@jrbenson @VodafoneUK @EE Has to be said it was a bit of an omission that wasn't there to begin with, and i assumed it was a hardware issue. Good to know it was not!
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Mathew Lisett
(@Mathew30) reported
@VodafoneUK why am i being told by @SkyHelpTeam "It's giving me third party service error while assigning a same number and system is by default giving option to select a new number option." when tryng to sort out an order with them and keepign our number
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Martin Thorpe
(@met24fly) reported
@jrbenson @VodafoneUK @EE Vodafone (finally) support eSIMs on the iPhone as of November I think it was - I must have been asleep when they launched that. Migrating from physical SIM took a couple of minutes. They’ve also finally got SMS working over UMA.