Vodafone Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24, CF37 and CF64.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Rhoose, Newport, Pontypridd, Hengoed and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Rhoose |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Wi-fi | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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SandeepPurushothaman
(@im_sandyy) reported
from
Kewstoke, England
@VodafoneUK I have been given wrong information about the cancellation of my Vodafone broadband and it's dead at midnight leaving me shock. I would like to forward an official complaint on this, how should I do?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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SandeepPurushothaman
(@im_sandyy) reported
from
Kewstoke, England
@VodafoneUK I had called and confirmed about any payments due before cancelling our broadband connection and the information ur customer care had provided was that I do not need to pay any charges. Now u demand payment which totally against what ur customer care told me.???
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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SmoothEmJay
(@roboemjay) reported
@VodafoneUK aand the internet goes down for 20 minutes -AGAIN- If anyone reading this is remotely considering these jokers for internet access, don't. Leaving the contract in March. Sick of this and their horrific "customer service".
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Dan
(@dan_clarksa) reported
@VodafoneUK Really not happy with the service I’m receiving!! I’ve never been more disappointed in all my time with you 😤
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Chris
(@Chris1Hanson) reported
@VodafoneUK Hey @AJReboy I like that you spam my feeds with cat pictures, rupaul and sarcasm. Never change.
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Tracey
(@rydertracey) reported
@VodafoneUK s #RandomActsofKindnessDay @bev_metallica who has just had chemo but made time to check im ok, she has chatted to me every single day since lockdown, and im sure a new phone would help her keep in touch with her family
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aymanadelsobhy
(@aymanadel5000) reported
@VodafoneUK so bad service from Vodafone Egypt
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Usman Anjum
(@usman_anjum14) reported
@VodafoneUK #vodafonetreats To all friends who always there when I need their help...
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nffc_stix
(@NickolaiTheRed) reported
@VodafoneUK I've spoken to retention. Hands tied by your policy of not giving a crap about loyalty
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sophie lily
(@sophielily93) reported
@VodafoneUK @SarahVickersx just a huge eternal thanks for your hard work as a london paramedic during the worst health crisis in our lifetime #vodafonetreats
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Tom ~Action~ Jackson
(@tomj87) reported
@VodafoneUK When my dad had his phone stolen today he contacted Vodafone webchat to upgrade. I was nervous he would be overwhelmed by the process but I am so grateful he got through to Gemma who normally works in the Sunderland store. Super amazing service pls pass on my thanks!
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Howard Griffiths
(@HowardGriffiths) reported
@VodafoneUK The kindest thing you can do is resolve our nightmare customer journey. Your Egyptian call centre is making mistakes & completely cocked up bill & going in circles not acting on agreement . No customer would want this Hell. If YOU are KIND you will HELP. #BeKind. Thank you.