Vodafone

Vodafone Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24, CF64, CF14 and CF11.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cardiff, Wales 04/19/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Cardiff, Pontypridd, Hengoed and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Wi-fi
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomNewport Internet
United KingdomNewport Phone
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • starr3126 Gareth Starr (@starr3126) reported from Weston-super-Mare, England

    @VodafoneUK But will that make any difference Al 🤔 Found it extremely frustrating. Is it too much to ask to upgrade your phone and get a good price as a loyal customer it seems so.........

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • sarahlc34 sarah clifford (@sarahlc34) reported from Rhoose, Wales

    @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelweardennn Rachel (@rachelweardennn) reported

    @VodafoneUK the veryme rewards won’t work on the app, been trying to get it all morning and just got a notification to say time is running out for the free drink. Help???

  • Bleddynsdad Simon Poole (@Bleddynsdad) reported

    @VodafoneUK any issues with network locally? Sa699dl very slow today.

  • Aotearoafeline Kiwi Cαƚ 🇳🇿 (@Aotearoafeline) reported

    @VodafoneUK I've just got connected to the most uninterested, couldn't give a f person I have ever spoken to! If that is a measure of your customer service in sales, what is it like when there's a problem? I think I'll have a chat with @O2

  • CJHthePlumber CJ 145° (@CJHthePlumber) reported

    @VodafoneUK No drinking juice coffee intake is slow today

  • im_sandyy SandeepPurushothaman (@im_sandyy) reported from Kewstoke, England

    @VodafoneUK I have been given wrong information about the cancellation of my Vodafone broadband and it's dead at midnight leaving me shock. I would like to forward an official complaint on this, how should I do?

  • kareenabrowne Kareena Browne (@kareenabrowne) reported

    @VodafoneUK It’s an iPhone 7. It’s been an issue for weeks but it’s getting a lot worse. The call cuts off on most calls I make now. Also lots of issues with intermittent signal on calls. The sim was replaced a couple of days ago but it’s actually worse now

  • CJHthePlumber CJ 145° (@CJHthePlumber) reported from Leeds, England

    Omg how bad can that be @VodafoneUK was wanting a Costa code for a free drink of value of £2.20ish and app says I've claimed a code and app keeps crashing Well guess who's not having a second coffee today 🤯🤯🤯🤯🤯

  • MikeBakerActual Mike Baker (@MikeBakerActual) reported

    @virginmedia your mail service via your broadband no worky…. Service status page doesn’t provide that level of detail…. But the good news it works via @VodafoneUK cell network

  • Gabeuk Gabriel Brown (@Gabeuk) reported

    @disruptivedean @VodafoneUK Really bad service decline on @VodafoneUK in my part of London. Barely useable nowadays across a pretty big neighborhood in Zone 2

  • shimbuddy Andrew shimwell (@shimbuddy) reported

    @VodafoneUK it's now been 11 days since you said I'd be reconnected after having my phone stolen. No-one seems to be able to correct the blacklist and reconnect me. Breach of contract in failing to provide the service I pay for! Reconnected me or cancel my contract!