Vodafone

Vodafone Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF10.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cardiff, Wales 12/13/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Newport, Pontypridd, Pontyclun and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • Michell43749136 Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • im_sandyy SandeepPurushothaman (@im_sandyy) reported from Kewstoke, England

    @VodafoneUK I had called and confirmed about any payments due before cancelling our broadband connection and the information ur customer care had provided was that I do not need to pay any charges. Now u demand payment which totally against what ur customer care told me.???

  • SuzanneMRees1 Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • FannyIngabout Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • Alison_Ford68 Alison Ford (@Alison_Ford68) reported from Weston-super-Mare, England

    @welsh_stu @DrImpaler @VodafoneUK I'm in Weston-super-Mare and I can't send any texts but on Vodafone service status it says all okay for my postcode!

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • im_sandyy SandeepPurushothaman (@im_sandyy) reported from Kewstoke, England

    @VodafoneUK I have been given wrong information about the cancellation of my Vodafone broadband and it's dead at midnight leaving me shock. I would like to forward an official complaint on this, how should I do?

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • ThomasJMumford Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales

    @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • peterhenders0n PETE HEND (@peterhenders0n) reported

    @EdLyons15 @VodafoneUK Same - unbelievable! As a Londoner this service is non-negotiable so Vodafone will have to go. And @VodafoneUK saying ‘we still have part of the jubilee line’ - FYI that’s less than 10% of stations that are underground.

  • gav19 Gavin Rowlands (@gav19) reported

    @VodafoneUK Jesus Christ, can you sort your home broadband out! Off and on like a yo-yo for the past 2 days! And no, it’s not a problem on my end.

  • esha_glen Esha Glen (@esha_glen) reported

    @VodafoneUK I'm trying to cancel my contract as I've moved abroad, but after talking to your Live Chat and going around in circles for 3 hours I'm no closer. PLEASE HELP.

  • 11millsy Ben Mills (@11millsy) reported

    @matthewvennard @VodafoneUK @VodafoneGroup If BT don’t think up the phone we have an issue !

  • esha_glen Esha Glen (@esha_glen) reported

    @vodafoneuknews @VodafoneUK @goodthingsfdn PLEASE CANCEL MY CONTRACT.

  • Andrew31061545 Andrew Evans (@Andrew31061545) reported

    Third time for the Vodafone network to drop on my phone for several hrs, in two days. Tired of this, and thinking of changing network provider. @VodafoneUK

  • alfiedoodle2007 garnett cromie (@alfiedoodle2007) reported

    @VodafoneUK Sir, I am emailing you to ask for your help for my 80 year old neighbour called Miss Frances McNeilly, her address is 40 Delamont Park Belfast BT6 9RJ She recently changed to Vodafone Her landline is not working I would really appreciate your help

  • smgriffiths1 Stewart Griffiths (@smgriffiths1) reported

    @VodafoneUK what is going on with broadband and mobile signal. All gone down again for 3rd time 24hrs. Yesterday 12pm-9pm. Today went off 12pm-4:30pm and now just dropped 8:50pm Paying for a service and not getting it 😡

  • FPL_PANTHER FPL Panther (@FPL_PANTHER) reported

    @VodafoneUK Hi there. I'm not on the Vodaphone network I'm actually on Giffgaff but I love your Dreamlab app and have it on every device I can! The data message from the screenshot is from the Dreamlab app. Even on WiFi where it allows the app to use unlimited data it won't let me power the

  • glamorousjjk RANA LOVER ⁷ (@glamorousjjk) reported

    @RIOTJlN @VodafoneUK terrible service. @VodafoneUK answer.