Vodafone Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF3.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (48%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Newport and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Pontypridd |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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SandeepPurushothaman
(@im_sandyy) reported
from
Kewstoke, England
@VodafoneUK I have been given wrong information about the cancellation of my Vodafone broadband and it's dead at midnight leaving me shock. I would like to forward an official complaint on this, how should I do?
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@VodafoneUK But will that make any difference Al 🤔 Found it extremely frustrating. Is it too much to ask to upgrade your phone and get a good price as a loyal customer it seems so.........
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kieron
(@DJKeeZZa) reported
@VodafoneUK Sent a DM about my broadbamd service. So many discondisconnectsects
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Derek Σωκράτης Finch 🦖🦕
(@sage_solar) reported
@VodafoneUK Can I confirm that there is a known service outage near PO18, Chichester?
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VerseCycle 🚴 Caroline Burrows 📝 Poet & Writer
(@VerseCycle) reported
@VodafoneUK @VodafoneGroup Day 11 of NO broadband, rang up to find out where replacement router is after u accidentally disconnected us, now told that's cancelled too, & need to wait 2 more weeks for new router. Absolute joke! No I don't want to DM. One less customer #vodagone
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Lisa-Jane Johnson
(@SerotoninNsage) reported
@VodafoneUK @chellejulie Good luck with this Michelle - we’re trying to cancel a contract for an 85yo deaf man that he hasn’t used for 2 years & after Vodaphone sent debt collectors in we now have to get a doctors letter to prove he can’t use the phone. As if GPs are not busy enough...
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AlisonRJ (Alison Reay-Jones)
(@alisonrj) reported
@HPSupport @VodafoneUK I wondered could you together help me with some advice on how to print to HP Envy 5000 from a laptop using Vodafone wifi dongle? Rest of household using another broadband connection so don't want to switch printer completely to the dongle wifi.
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Mark Agnew
(@aggey13) reported
@VodafoneUK Hey, my internet service is really choppy again today. Not happy, spent an hour chatting online a week ago and the problem seems to be worse!
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Abdur
(@abdur_rahyman) reported
@VodafoneUK have been on the phone since this morning trying to broadband fixed but absolutely no regard for existing customers. CUSTOMER SERVICE DOES NOT EXIST AT VODAFONE. Surely someone would have answered the phone after 2 hours BUT NO, UNACCEPTABLE SHAMEFUL SERVICE!!
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Lisa-Jane Johnson
(@SerotoninNsage) reported
@VodafoneUK But this is further proof that he does indeed want to cancel & that we’re not trying to cancel something that he wants to carry on - nobody else can cancel it. But you’d rather chase an old man for £13 a month than find someone high enough to permit the cancellation.
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Chris Wheal
(@whealie) reported
@VodafoneUK Get the signal fixed covering Titchfield in Hampshire, which I raised in December. Call me back when you promise to. Take my DD every month without fail and if you do fail do not hassle me for non-payment. Put your prices up to levels where you can employ intelligent staff
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Lisa-Jane Johnson
(@SerotoninNsage) reported
@VodafoneUK He cancelled his DD - nobody else could do that. The phone / sim hasn’t been used for years. He is deaf - as your staff can testify to. What part of “he wants to cancel his contract” is in any doubt?