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Vodafone outages and service status in Cardiff, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Cardiff come from postal codes CF24 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 2: Problems at Vodafone

Vodafone is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Barry, and Newport.

CityProblem TypeReport Time
Cardiff Internet 21 days ago
Barry Internet 1 month ago
Newport Phone 2 months ago
Cardiff Phone 2 months ago
Cardiff Internet 2 months ago
Caerphilly Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • PAYG86
    Chris Page (@PAYG86) reported from Cardiff, Wales

    @muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever

  • dmstokes
    Donna (@dmstokes) reported from Cardiff, Wales

    @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

  • WynfordE
    Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • im_sandyy
    SandeepPurushothaman (@im_sandyy) reported from Kewstoke, England

    @VodafoneUK I had called and confirmed about any payments due before cancelling our broadband connection and the information ur customer care had provided was that I do not need to pay any charges. Now u demand payment which totally against what ur customer care told me.???

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • im_sandyy
    SandeepPurushothaman (@im_sandyy) reported from Kewstoke, England

    @VodafoneUK I have been given wrong information about the cancellation of my Vodafone broadband and it's dead at midnight leaving me shock. I would like to forward an official complaint on this, how should I do?

  • craigy_james
    Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • AngharadOrtho
    Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • thejoolzman
    Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.

  • RaqueldeRowl
    Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • owaintaylorshaw
    OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • LydiaM87
    Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • taylored_beauty
    Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales

    @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

  • PerformandGrow
    Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • kelliethorne
    Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • PeterDarney
    peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • realmocktheleft
    Mock the Left (@realmocktheleft) reported

    @RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.

  • LordClunbury
    Lord Clunbury (@LordClunbury) reported

    @POldfieldMusic @Iromg @VodafoneUK NHS are one of the first to need a Reform governments help!

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.

  • Pinkyfoxy
    Donna Pardy (@Pinkyfoxy) reported

    @VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG

  • Guy1Joe19
    Joe19 (@Guy1Joe19) reported

    For many @andyburnham the only good diseased ****** migrant is one that drowned in the channel. And as for @VodafoneUK giving these parasites free SIM cards, seriously how stupid do Vodafone current customers feel now.

  • qm8tknfyjy
    Nigel Leeder (@qm8tknfyjy) reported

    @SimonDanczuk @VodafoneUK No, no network makes money of it

  • listentohere
    Kate (@listentohere) reported

    @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

  • Abi_3Ray
    Dawn🐕🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported

    @Iromg @VodafoneUK You what?? That's another one to cancel then.

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • jeanharris0603
    jean harris (@jeanharris0603) reported

    @Iromg @VodafoneUK Data so that they can talk to underage girls. **** @VodafoneUK