Vodafone outages and service status in Caerleon, Wales

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Caerleon, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Caerphilly.

City	Problem Type	Report Time
Hengoed	Phone	6 days ago
Cardiff	Wi-fi	7 days ago
Cardiff	Wi-fi	9 days ago
Cardiff	Wi-fi	11 days ago
Cardiff	TV	12 days ago
Cardiff	TV	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

• 
  Tim Bishop (@WelshBish) reported 2 minutes ago from Caerphilly, Wales

  @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

• 
  Sara Venn (@Saralimback) reported 5 minutes ago from Chepstow, Wales

  Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?

• 
  Kellie Thorne (@kelliethorne) reported 5 minutes ago from Cardiff, Wales

  @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

• 
  Chris Gillam (@chris_gwill1983) reported 5 minutes ago from Clevedon, England

  @VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

• 
  Chris Gillam (@chris_gwill1983) reported 10 minutes ago from Clevedon, England

  If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

• 
  Lee Smith 🌻 (@djleekee) reported 11 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 11 minutes ago from Caerphilly, Wales

  Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

• 
  Janey (@FannyIngabout) reported 16 minutes ago from Newport, Wales

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

• 
  Jeremy Sparkes (@JeremySparkes) reported 20 minutes ago from Cardiff, Wales

  @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

• 
  Peter N (@gooner1947) reported 20 minutes ago from Blackwood, Wales

  I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

• 
  🌸 (@chelsjones_x) reported 21 minutes ago from Caerphilly, Wales

  Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

• 
  Trudy Walters (@TCWilkins73) reported 28 minutes ago from Caerleon, Wales

  @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

• 
  Samantha Candiotes (@SamanthaCandio1) reported 30 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  Unify BP (@Unify_BP) reported 30 minutes ago from Llanover, Wales

  @VodafoneUK What a joke - level of service is incredibly poor!

• 
  Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported 32 minutes ago from Cardiff, Wales

  @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

• 
  Laura 2022 (@beynonlv) reported 33 minutes ago from Cardiff, Wales

  Problems with mobile data twitter not loading images? @VodafoneUK

• 
  Sara Venn (@Saralimback) reported 36 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Jeremy Sparkes (@JeremySparkes) reported 36 minutes ago from Cardiff, Wales

  When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

• 
  Tom Griffin (@TomOffTheRecord) reported 38 minutes ago from Cardiff, Wales

  Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

• 
  Tom Griffin (@TomOffTheRecord) reported 45 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shannon Reynolds 🌻🦈🦖🦕 (@dinogirl32) reported 3 minutes ago

  @VodafoneUK just joined 4 weeks ago and problems already can I terminate contract early ? .never had this problem with sky .

• 
  finc_ (@fincsoft) reported 4 minutes ago

  @VodafoneUK You should be issuing partial refunds considering the amount you charge for the service

• 
  Ben Sanderson (@BenSand08836139) reported 5 minutes ago

  @VodafoneUK No worries I'm in my cooling off period so look forward to cancelling. With sky for 18 months not a single issue

• 
  Paul (@paul30003) reported 7 minutes ago

  @VodafoneUK I think its bad that you do not have some sort of redundancy, some fallback system to keep customers connected.

• 
  Matthew Howells (@mattjhowells) reported 7 minutes ago

  @VodafoneUK please look into the internet being down in Norwich. Can't find anywhere to report it.

• 
  هدایتم دفتردار تویتر #مهسا_امینی (@MrEnginear) reported 7 minutes ago

  @VodafoneUK My wifi down but yet i get notifications, I hope this issue fixes quickly

• 
  Faran Moaddel (@Fab20) reported 12 minutes ago

  @PickardFran @VodafoneUK Numbers affected are far higher as people like me can’t easily report it being down without navigating (useless) chatbot and ‘service test’

• 
  Samantha Moore (@Samanth42339511) reported 14 minutes ago

  @VodafoneUK There must be an update by now and a time this will be fixed?? My broadband has been down for 5 hours!

• 
  Troy Tempest (@nayan9161) reported 16 minutes ago

  @DavidJonesMP @VodafoneUK Worcester down too, seems like all the Midlands are out

• 
  Barry Lewis (@CllrBarryLewis) reported 17 minutes ago

  @VodafoneUK what’s wrong with the 4G around postcodes DE4 and DE55? Intermittent and widespread issues with dropout & slow loading over a period weeks now, especially for DE55 area.