Vodafone

Vodafone Outage Report in Caerleon, Newport, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerleon, Newport, Wales 01/22/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Cardiff, Caerphilly, Blaina and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomNewport Wi-fi
United KingdomBlaina Internet

Community Discussion

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Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    @VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • easley_steve Steve (@easley_steve) reported

    @VodafoneUK 7th day without home internet since the storms and not word from you. Do you think that’s great customer service?

  • CLWORSFOLD Tom's Law (@CLWORSFOLD) reported

    @VodafoneUK I did speak with them who passed it to their complaints team and still only 28p back after I rang up several times about my bills being high. Never once told I was paying insurance

  • igfield73 Ian Greenfield (@igfield73) reported

    @VodafoneUK My phone never does this anywhere else, just at home. I have to keep switching off and on my WiFi option to reconnect

  • lindsaymaughan Lindsay Maughan (@lindsaymaughan) reported

    @VodafoneUK Network status checker tells me that 4G and 5G are good indoors and outdoors in my area however I get H+ 95% of the time with an upload speed of 2MB when my partner, who's with 3, has an upload speed of 16MB and regularly gets a 5G signal! Can you please advise ASAP?

  • Aidentylerxxx Aiden (Top 10% OF) (@Aidentylerxxx) reported

    I swear @VodafoneUK has the clunkiest website and orders cancel after being placed due to "technical issues" where they then make you go through online chat for two hours with no resolution 🙄

  • hugeb0ss Ian (@hugeb0ss) reported

    @VodafoneUK I have finally just spoken to a guy in your so called resolution team who was totally rude arrogant and unprofessional I think his name was Russell did nothing I have also sent a email to Mr Essam let’s see if he comes back to me or one of his team

  • Emmmmmzzz Emma Marie Danielle (@Emmmmmzzz) reported

    @VodafoneUK not surprisingly I've still no Internet today , should have been connected 21st & still waiting!! Shocking customer service & all they can offer is compensation, sort it out!!!!!

  • kate_bolton Kate Cooper (@kate_bolton) reported

    @VodafoneUK SHOCKING LACK OF CUSTOMER SERVICE. Even the complaints dept didnt care/listen. I have a legal right to complain & you have a legal obligation to deal with it. Completely underhanded & unethical sales practices. Disgraceful!

  • johnson_JAJJ Jamie (@johnson_JAJJ) reported

    @VodafoneGroup @VodafoneUK I spent three hours last night trying to resolve an error on your part. System glitch, resulting in you overcharging me nearly £500 I spoke to 6 different people in the phone and In your webchat. STILL UNRESOLVED. Appalling customer service!

  • carbon_robert chiari fighter (@carbon_robert) reported

    @VodafoneUK Is this not a bit of bad taste given the situation that going on in the world right now?