Vodafone Outage Report in Caerleon, Newport, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Caerleon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Caerphilly, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
@VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Lewis
(@Lottie_Monster) reported
@VodafoneUK There are two things. I'll cover the actual issues in a sec, but just to confirm; it's not just the waiting times today. Issue 1 wait times: 15:40 17 January - 1 hour 30 minutes until someone answered 15:14 19 January - 1 hour 15 minutes until someone answered [1/4]
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Charlotte Lewis
(@Lottie_Monster) reported
@VodafoneUK - could you explain why your wait times to speak to an adviser are always at least an hour, if not two? I'm constantly told it'll be 20 minutes by your web advisers, but my shortest wait time was an hour and 20 minutes? It's legit the worst customer service I've had.
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Steve
(@stevecooke__) reported
@VodafoneUK Your staff are definitely not trained to deal with a complaint or have any interest in helping customers. Apparently I can’t speak to customer relations until my services are live, which isn’t going to happen.
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK WTF, is this their fibre BroadBand?
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cheryl
(@cheryl_chezzie) reported
@VodafoneUK been without broadband pro since last night. Been on hold for 57mins trying to get through to someone. You're quick to take money but not quick to help when the customer has a problem! A bit if customer service would be nice
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Annette Gault
(@ann1erich) reported
@VodafoneUK Please, please I need help with visual voicemail that I hate. I cannot get through to speak to a human at Vodafone, which is adding to the frustration
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Gina Headden 💙
(@gmdfreelance) reported
So on hold now with no comment back from @VodafoneUK complaints for almost 1 hour - call so far including wait time 1.5 hours - & that’s on top of 2 hours + this morning, everyone promising to fix the problem & up until this point dumping me onto someone else 🤬. C’mon - step up.
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Charlotte Lewis
(@Lottie_Monster) reported
@VodafoneUK Issue 1: I am being charged by you and my previous internet provider, and they say that you have never contacted them to stop my service, even though I have an email from you explicitly stating that you would sort it without my intervention [3/4]
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK Bro that's not even a valid excuse WTF. Paying money for this ****** service? We aren't angry enough. I think it's best to stick to surfline and similar services cuz this lot are trolling
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Diane Heffron
(@Deechef19) reported
@VodafoneUK Spent all day on hold 2 cust service as brdbnd down. Online chat not working. 1st call 50 min on hold 2 be cut off, 2nd 30 min cut off, now 1hr 30 min & if I have 2 hear 1 more time "we're really busy at the moment, sorry for the delay" I will scream. Answer the phone