Vodafone Outage Report in Caerleon, Newport, Wales
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Caerleon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Vodafone
Vodafone is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Caerleon, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 21 minutes ago |
|
Cardiff
|
Wi-fi | 1 day ago |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
TV | 7 days ago |
|
Cardiff
|
TV | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Rodney Berman (@rodneyberman) reported from Cardiff, Wales@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Angharad Brown (@AngharadOrtho) reported from Newport, Wales@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Chris Page (@PAYG86) reported from Cardiff, Wales@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Emma Jones (@EmmaJones65) reported from Cardiff, WalesThank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Adam Morrissey (@AdMorra) reported from Chepstow, Wales@VodafoneUK Can someone call me back please reference my broadband account, being on hold for 40 mins by one of the largest telco’s globally is horrific service!
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Donna (@dmstokes) reported from Cardiff, Wales@VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Joe C. (@JoeChapman87) reported from Portishead and North Weston, England@mjshaw85 @VodafoneUK I’ve been having this issue! I queried it with them and they wanted so much info from me I gave up!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Crisis-command (@CrisisManUK) reported@VodafoneUK when your customers have issues and are still awaiting contract sim activation after 4 days, you ask for a dm then stop replying.... It takes real effort to treat a customer with such disdain... easier to push a customer to leave you than try to fix issue thats sad.
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Lauren (@Titch_7) reportedHappy bank holiday @VodafoneUK disappointed I can’t get my broadband at £19 as advertised due to @TalkTalk disconnecting my landline without informing me! Spoke to 4 different people today including Sam, Alice and Charlotte. Only Charlotte could sort the issue
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Louise Anderson (@LouiseA28032668) reported@VodafoneUK your customer service is absolutely shocking 4 weeks I have been trying to sort out my broadband and today again 2 hours of being on hold to be hung up on many times I have had enough will be cancelling my subscription with you with immediate affect #shocking
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Mariam Attalla (@Mariam_R_Kamel) reported@VodafoneEgypt @VodafoneUK Vodafone Egypt is stealing money from customers by deducting credit for sms never sent. I never sent sms to this fake number +447786205094 for which I was charged 3 times in the past 20 days.
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Catherine Hogan (@CatherineHogan0) reported@VodafoneUK You cancelled my contract last month and charging me for the cancellation fee? No chance will I be paying this outstanding balance of £140 considering I have been without data or minutes for over a week. Every customer adviser I manage to speak tells me differently.
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Gavin (@splitcanerod) reported@VodafoneUK We’ve been in touch, 3 times and spent hours on the phone. You do absolutely nothing whatsoever to help and have no way to elevate issues. Absolutely appalling
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add your name (@barely_2017) reported@VodafoneUK I have no signal, can’t call support. Network status checker show several network issues in surrounding areas but no other information. When will this be resolved?
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Victoria Riley (@Victori23994902) reported@VodafoneUK @VodafoneGroup @Vodacom STOLE £55 out of my account with an apparent “error” but can’t/won’t refund! As a customer of 14 years and putting up with a catalogue of errors over the last 6 months from vodaphone.... I’ll be taking my custom somewhere else!
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solomon omonokhua (@solexb6655) reported@VodafoneUK This is Jackson from USA am an brute force monster automobile engineering I sell all kind of part and new brute force car If you need my service you can messages me WhatsApp +1 (203) 379-9717
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Bigphyl (@Bigphyl3) reported@VodafoneUK I'm sorry, we couldn't understand that. Pick one of the options below - that'll give us an idea of how we can help. REALLY!