Vodafone Outage Report in Caerleon, Newport, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caerleon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Newport, Blackwood and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Newport |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
@VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steven milward
(@Widgemilward) reported
@VodafoneUK genuinely the worst CS I've ever experienced 🙈 three hours on a chat and still not resolved a simple issue and now put into a further queue. Nightmare
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Stuart A
(@stuartadderley) reported
@VodafoneUK Pointless. Just spent 2 hours to one of your offshore team. Hence why I resorted to Twitter. Which again now seems pointless. You really are shocking when customers have an issue.
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Rick Lining #RefugeesWelcome 🗽💙🕷️🇪🇺 💫
(@pacman_225) reported
@SimonOntheverge @GeorgeMonbiot @VodafoneUK That's bad 😕 Don't have experience with them, but gave up on Vodafone when a problem that they had a 72 hour fix SLA was still a problem after 72 days. They just don't care
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LaLaNotListening
(@LaLaLaShush) reported
@GeorgeMonbiot @VodafoneUK I had the same experience with @VodafoneUK trying to cancel my mums account when she passed. In fact one of their agents laughed at me on the phone when trying to sort. Awful company.
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Paul Ryan
(@pjryan51) reported
Pretty typical service from @VodafoneUK . Turned up at local store (20 minutes each way on bike) after email to say phone ready to collect. Store staff said they couldn't action because it hadn't been "booked in" as there system was down. No idea what that now means.
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Jon
(@Jon20963743) reported
@GeorgeMonbiot @VodafoneUK George, I too learnt the hard way. Vodafone always say they value customers but they repeatably, year on year, underinvest in customer services. Sadly, your family will not be the last victims. I pledged never, ever, to be a customer of Vodafone.
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AlecWood
(@AlecWood) reported
@GeorgeMonbiot @VodafoneUK "I understand she's deceased but only she can cancel the account because of data protection rules" is what we got when we tried to cancel my late mother's, but I haven't got your platform, heartless @VodafoneUK know we can't make enough noise for many people to notice
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john king
(@jdmanjohn) reported
@VodafoneUK @GeorgeMonbiot It strikes me you seem to think a person lying on their death bed should pick up the phone and cancel their account before they die!
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Oliver Needham
(@Ollie_sheff1) reported
@GeorgeMonbiot @VodafoneUK Once I’m out I’ll never go back
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Estelle Burton
(@Essieburton) reported
@john_p_d @VodafoneUK They are useless but those seemingly sensitive DMs are standard issue messages. They are simply pushed on to a faceless contact as they have no authority to do anything.