Vodafone

Vodafone Outage Report in Caerleon, Newport, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerleon, Newport, Wales 06/02/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Hengoed, Newport and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomHengoed Phone
United KingdomCardiff Wi-fi

Community Discussion

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Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • AdMorra Adam Morrissey (@AdMorra) reported from Chepstow, Wales

    @VodafoneUK Can someone call me back please reference my broadband account, being on hold for 40 mins by one of the largest telco’s globally is horrific service!

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • jackskyrme99 Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales

    @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

  • rodneyberman Rodney Berman (@rodneyberman) reported from Cardiff, Wales

    @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

  • PAYG86 Chris Page (@PAYG86) reported from Cardiff, Wales

    @muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever

  • JoeChapman87 Joe C. (@JoeChapman87) reported from Portishead and North Weston, England

    @mjshaw85 @VodafoneUK I’ve been having this issue! I queried it with them and they wanted so much info from me I gave up!

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • HavanaPeople HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales

    @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

  • dmstokes Donna (@dmstokes) reported from Cardiff, Wales

    @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • EmmaJones65 Emma Jones (@EmmaJones65) reported from Cardiff, Wales

    Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ravishanks Ravishankar (@ravishanks) reported

    @VodafoneUK I tried they are not responding properly saying live with problem.

  • VodafoneGroup Vodafone Group (@VodafoneGroup) reported

    ICYMI: We've switched on the UK’s first live ‘self-powering’ mobile phone mast! This @VodafoneUK technology will... 🌿 Help us to reduce carbon emissions 🌲 Support our target of reaching net zero UK operations by 2027 🏡 Bring connectivity to remote & rural areas

  • emabob79 Emma Elllis (@emabob79) reported

    @thatgirlAmyRay @VodafoneUK Was a customer for 26 years.. not once did I ever get anything! Nice to see it does exist though

  • giggyloz Lauren Giggins (@giggyloz) reported

    @VodafoneUK morning. How do I go about getting compensation for absolutely shocking phone service along my route home? All of a sudden I have no calling signal for over 30 miles of motorway. I suspect it is because you have turned off your 3G masts!

  • IrmaJacke irmina jackuviene (@IrmaJacke) reported

    @VodafoneUK is there anyone to explain me what has been happening today with the network? Since early morning I have not been able to make phone calls, send messages or use data. What is going on? Thank you

  • thebritishguy26 TheBritishGuy (@thebritishguy26) reported

    @ThreeUKSupport Its happening in both of my devices. It happened with EE aswell so I left them and moved to three and it's still happening. The only company this hasn't happened with is @VodafoneUK so I might move back to them but is there a way I can cancel without paying fee

  • MirandaNighting Randas (@MirandaNighting) reported

    @VodafoneUK broadband issues. You don’t call when you say you will. You close your office at 8pm. I want to cancel and go back to BT.

  • rapiersword Darren Rapier (@rapiersword) reported

    If you’re with @VodafoneUK & wondering why you can no longer get a wifi signal on the tube, even though you’re offered every other network, it’s because they have stopped offering this service. #thanks #veryusefulupdatenot

  • aish4a4 Aisha A (@aish4a4) reported

    @VodafoneUK I have been trying to get in touch with someone for 3 days with no luck! 22nd in a queue that never seems to go down for an online agent and on hold on the phone for 90 minutes with no luck! All I wanted to do was upgrade, you’re losing a customer.

  • composerinNE Nigel Fletcher (@composerinNE) reported

    @VodafoneUK Hi no I have an openreach engineer here now he has checked the line but it is, something at your end. How do I get to speak to someone who can deal with the problem???!!!