Vodafone Outage Report in Caerleon, Newport, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caerleon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Vodafone
Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Pontypool and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Newport |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Blackwood |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
@VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steven fox
(@Stevenf18336611) reported
@VodafoneUK Not interested in feedback I want the deal I was promised ! I have screen shots taken this morning stating I have 6 days to trade my phone in for £420 ! your saying no there’s no offer ??? Talk about shocking customer service & you haven’t even published that the deal is ending
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Heather and Patrick
(@HeatheandPat) reported
@VodafoneUK how can I get help regarding my mother’s V-SOS band? It doesn’t appear to be charging?
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S
(@xSophiSophx) reported
@Heidivel @AlistairMcInto7 @VodafoneUK Sky Mobile is very very good. Great prices and better customer service than Vodafone.
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Steven fox
(@Stevenf18336611) reported
@VodafoneUK What an absolute joke ! Your app gave me £420 trade in price today which I have 6 days to use, to then be told oh the offer has ended last night & there’s nothing you will do !!! WTF customer service is that???
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Chirag Sanghani
(@chirag747) reported
@VodafoneUK 30 mins and still waiting to speak to someone. How bad can it get? No queue no system. Standard we are sorry we are really busy. What does that really mean? You should quantify the wait time. This is just absurd.
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Lily and Dilly
(@lilyanddilly) reported
Here's a funny thing. I've been a @VodafoneUK customer for 20 years, and apparently they can't match a quote for a Vodafone sim only plan thats bought through a 3rd party like @UswitchUK etc. Piss poor.
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Rambling
(@RafiHambling) reported
@VodafoneUK you told me to call fraud and they told me to call that number again and have thrown me back onto hold you are being ridiculous HELP ME HERE FOR THE LOVE OF GOD
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Heidi Vella
(@Heidivel) reported
@VodafoneUK If that option ever came up I would pick it but it never does! Thank you for your help, but I think it is probably quicker just to cancel and get my a sim only contract elsewhere.
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Adam
(@Growlingadam) reported
@VodafoneUK Most apps and websites on mine, and the wife’s phones just don’t load anymore, regardless of the “signal” strength. iOS 15.2 on both… it been getting worse and worse, and I get texts every few days saying there’s problems in my area
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Shane Sandiford
(@sd_sandiford) reported
@VodafoneUK why have I been on the phone for an hour waiting to talk to someone about your shocking service? 😟 You need to do better!