Vodafone

Vodafone Outage Report in Caerleon, Newport, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerleon, Newport, Wales 01/20/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Blaina and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomNewport Wi-fi
United KingdomBlaina Internet
United KingdomHengoed Internet
United KingdomCardiff Internet

Community Discussion

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Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    @VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BobsFanClub Amanda Palmer (@BobsFanClub) reported

    Why is your signal so poor in SW1V ? @vodafoneuk it’s diabolical for a central city postcode based on your claims on coverage.

  • breac_an_tsil Béaldath 💋 (@breac_an_tsil) reported

    Normally I have @VodafoneUK agents phoning me with great offers and support when I come to the end of a contract. This time I got a text with a link only to find out that I’ll have to phone to get a plan that suits me. What’s happened? 🙁

  • stevejnorris Steve Norris (@stevejnorris) reported

    @vodafoneuk coverage in Bracknell town centre is shocking. Is there an outage? No data throughput at all.

  • bunnygirl40 Karrey Dennett (@bunnygirl40) reported

    @VodafoneUK how do I cancel a contract if I do not have access to the original phone? I have been told that it is only a txt to that phone/SIM. I cannot get a txt to it as my husband no longer uses it and hasn't for a long time. My son used it with a different SIM.

  • hbghoopster Harvey Grant (@hbghoopster) reported

    Had some bad family news regarding a relative in the USA had to make urgent calls via my mobile have to say @VodafoneUK have been amazing

  • Red_Wolf123 Jamie Pilkington (@Red_Wolf123) reported

    @VodafoneUK The link doesn't work properly when you try to enter a number

  • jim61976351 jim (@jim61976351) reported

    @VodafoneUK further to my previous tweet, tried to TopUp again and it was successful. Don’t know the problem was but it went away.

  • itsjasonwhite ⒿⓌ (@itsjasonwhite) reported

    @Mrwhosetheboss If you run Speedtest 4G & 5G are quite often similar, sometimes 5G is streaks ahead. This doesn't appear to make any difference to day to day use of my phone though. I'm in UK with @VodafoneUK paying £86 per month! They are reliable but have the worst pricing tiers for 5G in UK.

  • Hardik93771454 Hardik (@Hardik93771454) reported

    @VodafoneUK Hi Team, I wanted to raise a complaint for my Vodafone Prepaid number- 8879791011. The Number is on my mother's name- Shanti Pravin Satra. I had opted for deactivation for the number in the J B Nagar store, Andheri (E) on 4th June, 2022.

  • YodaCCP Struan Reid (@YodaCCP) reported

    @VodafoneUK As I said before, I have already spent an hour taking to your agents and was passed through 5 different agents during that time with no resolution. NEVER AGAIN! Your customer service leaves a lot to be desired! Anyway EE has supplied me with a very workable solution. Goodbye!