Vodafone Outage Report in Caerleon, Newport, Wales
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Caerleon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Caerleon, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 2 days ago |
|
Cardiff
|
Wi-fi | 3 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
Wi-fi | 7 days ago |
|
Cardiff
|
TV | 9 days ago |
|
Cardiff
|
TV | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
-
Jeremy Sparkes (@JeremySparkes) reported from Cardiff, WalesWhen will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
-
Leigh lawrence (@Leighla11117156) reported from Newport, WalesAbsolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
-
Laura 2022 (@beynonlv) reported from Cardiff, WalesProblems with mobile data twitter not loading images? @VodafoneUK
-
Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
-
Chris Gillam (@chris_gwill1983) reported from Clevedon, England@VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK
-
Peter N (@gooner1947) reported from Blackwood, WalesI have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
-
Wyn Emanuel (@WynfordE) reported from Cardiff, WalesHello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
-
Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
-
Chris Gillam (@chris_gwill1983) reported from Clevedon, EnglandIf you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!
-
Trudy Walters (@TCWilkins73) reported from Caerleon, Wales@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
-
andy lanyon (@andylance1977) reported from Newport, Wales@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
-
Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬 (@pixieglas) reported from Cardiff, Wales@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
-
Unify BP (@Unify_BP) reported from Llanover, Wales@VodafoneUK What a joke - level of service is incredibly poor!
-
Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
-
Sara Venn (@Saralimback) reported from Chepstow, WalesAlso @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
-
Unify BP (@Unify_BP) reported from Cwmbran Central, Wales@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
-
Tim Bishop (@WelshBish) reported from Caerphilly, Wales@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
-
Kellie Thorne (@kelliethorne) reported from Cardiff, Wales@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
-
Sara Venn (@Saralimback) reported from Chepstow, WalesRight. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
H (@HBollyh) reported@VodafoneUK Vodafone day 3 of no internet,day three of a vulnerable customer being given the run around by chat bots and useless social media agents who couldn’t give a stuff about customer care.Please give me details of a manager in your complaints department. @MartinSLewis could you help?
-
Magpie☁️ -RE DEBUT 2022- (@magpie_san) reported@VodafoneUK This is a link for mobile coverage checking It's my broadband I'm struggling with. When I click to choose home broadband it's asking me to jump through 10,000 hoops before I get human help. Fix your damn **** and get a capable human to assist your customers
-
Martin A. Brooks (@mart_brooks) reportedWow, I literally cannot talk to a @VodafoneUK customer support human. All IVR routes I've tried result in an apology then disconnection.
-
Leej31 (@leej31) reportedWhat a waste of time logging in every day to @VodafoneUK veryme rewards clearly a fix as for the past 2 days it says I’ve logged in for 4 days in a row and hasn’t changed. No option to click enter! And they have the cheek to raise their prices can’t wait to get rid of them !!!
-
Amol Ramdas Babar (@babaramol01206) reported@VodafoneUK Nothing has received What worst service is this
-
H (@HBollyh) reported@VodafoneUK day 3 my elderly mother is still without broadband and phone line, she’s tried chat, phone , stupid unhelpful bot rubbish and is getting nowhere ! I would like contact with a manager asap pleas
-
Matthew Smith (@Matthew08739534) reported@mydebtadventure @VodafoneUK Yeah got the feeling it was lies, great customer service..
-
Joanne Ferguson (@JoanneF2) reported@AnnMemmott @VodafoneUK I was with Vodafone for over 20 years, since my first mobile phone in 92, but their customer service finally finished me off. Now with BT and much happier.
-
Junior JK Kirton (@juniorjkdrums) reportedThe @VodafoneUK is so terrible. Got sent a temp password and it's saying its wrong! How sway?
-
Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@FuriousCoops I’ve had my same number for 25 yrs… all with @VodafoneUK .. I should be due a longe service award