Vodafone

Vodafone Outage Report in Caerleon, Newport, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerleon, Newport, Wales 12/15/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Newport, Blackwood and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomBlackwood Internet

Community Discussion

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Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • alanhewittphoto Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • Ste_buckley84 Ste Buckley (@Ste_buckley84) reported

    @VodafoneUK I have been a customer for 13 years and the service I am receiving after leaving is so so poor! I have followed your request and have been waiting 24 hours for someone to respond via DM. I can't see a timeframe mentioned anywhere so yet again I am left completely in the dark!!

  • Hazel_Ell Hazel (@Hazel_Ell) reported

    @Syntosys @VodafoneUK 3 hours I was on with this online “help” today - they can’t even be arsed to message back when you complain.

  • mrsrochapstick Grace Rouse (@mrsrochapstick) reported

    @VodafoneUK 'The best ever network' reaching new incompetence lows for 1 year straight. A simple billing issue, incompetently handled month on month for 1 entire year. Please contact me ASAP

  • xoSweetKxo Kathryn (@xoSweetKxo) reported

    @VodafoneUK Hi, I’m contacting you on behalf of my dad who has been trying to log in to his business account for weeks with no luck. Getting worried & stressed out as Vodafone app on his phone just won’t accept his username or password. Is the app glitching? Help please, thanks

  • LianneWatson2 Lianne Watson (@LianneWatson2) reported

    @VodafoneUK what are we meant to do with our now obsolete sure signal boosters? Do you offer a recycling service?

  • DeviousPL PL84 (@DeviousPL) reported

    @VodafoneUK I don’t like you auto opting-in customers when we say we don’t want it on our account just because your salespeople think they can slip it in without anyone noticing for profit - it’s fraudulent misselling. It also blocks things it shouldn’t, it’s terrible.

  • JessFaithVisser Jess Visser (@JessFaithVisser) reported

    @VodafoneUK your Web chat is horrific. It's long winded no solutions, just terrible customer service all round!!

  • rheannymac Rheann MacLaren (@rheannymac) reported

    @VodafoneUK how can I find out how much I'll need to pay to terminate my contract early?

  • elprezzidente SLAVE TO THE ALGORITHM (@elprezzidente) reported

    Brand new customer to @VodafoneUK on the 21st of November.... already cancelling my contract with them. awful service