Vodafone

Vodafone Outage Report in Caerleon, Newport, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerleon, Newport, Wales 02/07/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Newport, Blaina and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomCardiff E-mail
United KingdomCardiff Wi-fi
United KingdomNewport Internet

Community Discussion

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Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    @VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

  • FannyIngabout Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • Michell43749136 Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BroomopUK Alex Gould (@BroomopUK) reported

    @VodafoneUK @VodafoneUKdeals i want the 5G unlimited gigacube for £50 a month. Customer Services just keep stating the prices on the site as £60. If this can be brought down to £50 i will cancel my Virgin and go straight on it.

  • paulapopsicle Paula Foster (@paulapopsicle) reported

    @_NatashaDevon @VodafoneUK Not a single headline written. Not a single story read. What are you so frightened of. @afneil is renowned for being the fairest unbiased out there. What is the problem.....you scared of FACTS instead of leftie opinions?

  • Kyle2403 Kyle (@Kyle2403) reported

    @VodafoneUK im changing my address online as per your 191 service. Can i just continue using same router or does this need to be arranged in advance?

  • paige70352447 paige (@paige70352447) reported

    @VodafoneUK Vodafone! The app is RUBBISH AND SO IS THERE CUSTOMER SERVICE

  • Kyle2403 Kyle (@Kyle2403) reported

    @VodafoneUK trying to chat online however it just keeps loading, is there a technical issue on the site?

  • jjmcgill58 Jamie McGillicuddy (@jjmcgill58) reported

    @VodafoneUK 1/2 Been experiencing problems with my broadband dropping out since November 2020. Numerous calls, numerous engineers. Still dropping out in Feb 2021. Working from home and home schooling means this is a very frustrating experience.

  • DSR_F11 ⚡️ Duncs ⚡️ (@DSR_F11) reported

    @steffmogs @VodafoneUK @EE Well I am sure there are challenges with each, but at least they answered me promptly and seem interested in having me as a customer

  • ha6dll it's me. (@ha6dll) reported

    @VodafoneUK yet again we have issues with your service. No broadband since Friday. No communication since then. Apparently an engineer requested access to my house but no body tried to organise it until I called you back today. Booked in for Tuesday but so much wasted time.

  • steffmogs steff (@steffmogs) reported

    @DSR_F11 @VodafoneUK @EE I would read the tweets on here before you rate their customer service or consider moving over. My experience has been appalling the last couple of weeks and ive been Vodafone loyal for 25 years.

  • TracyLapenna Tracy La Penna (@TracyLapenna) reported

    @VodafoneUK Having the internet would be useful, we are with Vodaphone and have had no internet for the best part of 3 weeks! Have logged a complaint the technician was supposed to come yesterday but didn’t, was told it would be tomorrow, now just had a phone call and it will be Tuesday.