Vodafone Outage Report in Caerleon, Newport, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Caerleon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Caerphilly, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Chris Page
(@PAYG86) reported
from
Cardiff, Wales
@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Donna
(@dmstokes) reported
from
Cardiff, Wales
@VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Joe C.
(@JoeChapman87) reported
from
Portishead and North Weston, England
@mjshaw85 @VodafoneUK I’ve been having this issue! I queried it with them and they wanted so much info from me I gave up!
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Adam Morrissey
(@AdMorra) reported
from
Chepstow, Wales
@VodafoneUK Can someone call me back please reference my broadband account, being on hold for 40 mins by one of the largest telco’s globally is horrific service!
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Yvonne Kathleen Duncan
(@Me55953539) reported
@GeorgeMonbiot @VodafoneUK bet they reply if you keep tweeting i hae the same issue with BT just expose these companies one battle at a time though for me
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Ian McHugh
(@greentriangleuk) reported
@GeorgeMonbiot @VodafoneUK Appalling culture of autonomic algorythmic call centre brain washing, prevents staff from using their own brains and sense to help resolve problems that haven't been pre-scripted.
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Gary Turner
(@GaryATurner) reported
@GeorgeMonbiot @andy_williamson @VodafoneUK I give a companies customer service team one chance to listen and help sort a problem out. If they fail I email the CEO UK based. If that fails and it's a global company CEO of headquarters. And a solicitor.
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Debra 🦋
(@LoveNature44) reported
@GeorgeMonbiot @VodafoneUK I experienced similar rude arrogance when dealing with my mum's estate and such things as tv licence cancellation, No customer service whatsoever and above all NO compassion or sympathy for people suffering bereavement. Really awful.
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Suzel Taber-Shaw
(@TaberShaw) reported
@VodafoneUK @GeorgeMonbiot Vodafone - sort yourselves out! I was a small business for many years and would never have survived if I’d treated my customers the way you do. The problem is that you ARE organised crime, you’re just too big and disinterested to own and change it.
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John McDermott
(@_JohnMcDermott) reported
@GeorgeMonbiot @VodafoneUK Happened to me with @VodafoneAU They took over from Three, ruined the service, overcharged, lied. They were taken to court then begged their customers to return. Never again.
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Glasgow Geoff
(@HarryVoid) reported
@SerfToMogs @GeorgeMonbiot @VodafoneUK Good. They aren’t all bad. There just seem to be a few dinosaurs out there.
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Adele Murphy
(@AdeleMurphy20) reported
@GeorgeMonbiot @VodafoneUK They’re bloody awful, I’m sorry for you. We had to go to small claims court as their wrongful debt recovery was affecting our credit score/mortgage application @VodafoneUK
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Akshay Mehta
(@AkshayM42841474) reported
Worst customer service on #vodafonebroadband from @VodafoneUK. I have made atleast 6 official fault complaints in the last 1.5 months but still the most pathetic service. I am planning to raise an official complaint with the FCA, does anybody want to join in with me?
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Baron Von Skinback
(@VonSkinback) reported
@VodafoneUK @GeorgeMonbiot Wow, nothing screams "were sorry" like directing the aggrieved & attacked party whose bereaved father has been chased by a debt collection agency at Vodafone's request towards an automated Bot that will just deliver more of the same dog **** service that will likely lead to a CCJ