Vodafone Outage Report in Caerleon, Newport, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caerleon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Cardiff, Caerphilly, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Joe C.
(@JoeChapman87) reported
from
Portishead and North Weston, England
@mjshaw85 @VodafoneUK I’ve been having this issue! I queried it with them and they wanted so much info from me I gave up!
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Adam Morrissey
(@AdMorra) reported
from
Chepstow, Wales
@VodafoneUK Can someone call me back please reference my broadband account, being on hold for 40 mins by one of the largest telco’s globally is horrific service!
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 🇪🇺🌈🏳️⚧️
(@AceBlaggard) reported
@Jim_AFCB @VodafoneGroup @VodafoneUK I'd be remembering that 'customer experience' and telling them shove up their a*** come next contract renewal. See how quick they are to threaten call termination then.
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FPL Panther
(@FPL_PANTHER) reported
@VodafoneUK Hi there. I'm not on the Vodaphone network I'm actually on Giffgaff but I love your Dreamlab app and have it on every device I can! The data message from the screenshot is from the Dreamlab app. Even on WiFi where it allows the app to use unlimited data it won't let me power the
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Tom
(@ThomasBenton) reported
Been a @VodafoneUK customer for over a decade and the service until 9 months ago had been great. No complaints. Since then it’s been absolutely terrible.
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Jim Smith
(@Jim_AFCB) reported
Well, @VodafoneUK , that was very painful. A strong accent, constantly breaking-up low bit-rate connections and to-ing and fro-ing between customer and engineer and 10 minute gaps in conversation doesnt make for a great customer experience. You have lots of work to do to improve.
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Jozinhagirl (Activist Lawyer)
(@Jozinhagirl) reported
@gnomeicide @VodafoneUK 02 just told the Ombudsman that Carphone Warehouse changed my legal name on an existing credit contract between 02 and myself and the Ombudsman bought the lie. As if a 3rd party can change anything on a credit contract! Brand new complaint being drafted....
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Marysia 🇿🇦
(@MissM_ZA) reported
@VodafoneUK second day in a row now where my home broadband isn't working. Been told there's a fault somewhere. It comes back for a few hours and then goes off again. Can I have some help please as this is really frustrating
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Ricky Kyle
(@RikuRevenge) reported
@VodafoneUK is there a known issue with your bb network? I'm averaging about 4.5mbps download but regularly dropping into the kbps. Our contract is coming up very soon, i honestly think I'll be looking elsewhere unfortunately.
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carebear2611
(@carebear2611) reported
@VodafoneUK @TheJRX SA17 signal non existent for the last 2 days....managed 40 minutes of basic signal this morning to allow me to call for an important job interview....only for signal to disappear after that!! What is going on? And I hope there will be some discount offered for this....
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Laterna
(@Laterna12) reported
@VodafoneUK really poor network the last few days....just embarrassing really. amazing how you still take our money even though service is almost non existing. Wow vodaphoneUK 👏👏👏
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Esha Glen
(@esha_glen) reported
@vodafoneuknews @VodafoneUK @goodthingsfdn Why do you make it so hard to cancel contracts? There's no option online, I've been speaking to live chat for 3+ hours going around in circles and I can't call as I've moved abroad - please just cancel my contract.