Vodafone

Vodafone Outage Report in Caerleon, Newport, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerleon, Newport, Wales 04/01/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff TV
United KingdomCardiff TV
United KingdomNewport Internet
United KingdomCardiff Internet

Community Discussion

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Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    @VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Julieweir88 Julie weir (@Julieweir88) reported

    Again, no further forward @VodafoneUK. I cannot believe how difficult it is to get help. Shocking

  • ShreeSopka Shree Sopka (@ShreeSopka) reported

    @VodafoneUK i m enterprise customer of Vodafoneidea but we are not getting proper response I have only one way where I will close my account because how much time I request for my problems

  • Julieweir88 Julie weir (@Julieweir88) reported

    I am so utterly appalled at the service my mum has received (well not) from @VodafoneUK. 72 years old and no phone now for 2 weeks! Shocking

  • jamesleyplay James Ley (@jamesleyplay) reported

    @VodafoneUK hey, I have employee advantage discount codes (8 for some reason) from my 1-click link. They don’t work though and say they’re expired. Online chat can’t help. What can I do? Thanks

  • ScottyT9804 Scotty ⚫⚪NUFC⚫⚪ (@ScottyT9804) reported

    @VodafoneUK Only thing i HAVEN'T got in my hands is a pet clip for curve which i paid for months ago. Customer service utterly hopefully over a 12 quid item

  • cdhews Chris Hews (@cdhews) reported

    @VodafoneUK Vodafone simply cannot provide a reliable service. I need to be back online urgently. Twice in a month is just not acceptable. All Vodafones' promises of great speed and service are meaningless.

  • zoeyzobo Zoey jenkins (@zoeyzobo) reported

    @VodafoneUK I have been a customer of yours for 18 years and today you deny me a new contact because I didn't pass the checks?! Is this how you treat loyal customers! I've always paid and have multiple lines with you! Shocking

  • AJDudeGaming AJDude Gaming (@AJDudeGaming) reported

    So now my complaints handler is on holiday and no one is willing to help sort my internet out @VodafoneUK complete and utter joke of a company. Next steps advice anyone? Ofcom/Legal? Any suggestions. Oh and no engineer booked so still no internet date.

  • doctorcraigk Craig Knott (@doctorcraigk) reported

    @VodafoneUK Generally found Vodafone great, but message wasn’t explicit enough (for me) about being a recurring months charge versus just this month, and disappointing there was no technical issue to take my money, but multiple technical issues to stop the payment!

  • Tony_Bowling Tony Bowling (@Tony_Bowling) reported from Huddersfield, England

    @CityFibre can you help,pls? It’s over 4 weeks since you came out to my business to connect us on behalf of @VodafoneUK and I am being told you are still awaiting @KirkleesCouncil permission to connect me. How long does it normally take to get permission to dig in the footpath?