Vodafone

Vodafone Outage Report in Caerleon, Newport, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerleon, Newport, Wales 03/15/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi

Community Discussion

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Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    @VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Reallyt91942018 Really though? (@Reallyt91942018) reported

    @VodafoneUK Some of your disabled users couldn't give a crap. All we actually care about is being driven out of the market completely, because you're dropping the 3G network, which supports our qwerty board phones. Not all of us can use touch screens, not everyone uses the internet on phones

  • Nargis_siddiqui Nargis siddiqui (@Nargis_siddiqui) reported

    @VodafoneUK , worse company ever. Been on hold yesterday for 1.5 hrs again this morning for 1hr & 40min to speak to customer service as I've got no 4G signal since Mon. VF, will probably blame poor service on Covid. Let's stop blaming COVID & start offer the service u r contacted

  • RaymondWallace4 Ray Wallace (@RaymondWallace4) reported

    @VodafoneUK Thanks already signed up but 11 days without coverage is not good!!! Be good to get a proper update on expected date of fix rather than just saying there’s an issue.

  • clayrebash clayre gribben (@clayrebash) reported

    Dear @VodafoneUK I have spent three hours in a web chat with 7 people. No one is listening to me or solving the problem which is of your making. Is there anyone who can help ?

  • jmw_jmw_jmw Jonny Watson (@jmw_jmw_jmw) reported

    @VodafoneUK AWFUL COMPANY do not use. Overseas and customer service is shocking to upgrade data plan. Now being overcharged. AVOID

  • bossk1603 Keenan (@bossk1603) reported

    .@VodafoneUK customer services have to be the worst be a country mile: and that chat bot thing clearly isn’t fit for purpose!😡

  • jmw_jmw_jmw Jonny Watson (@jmw_jmw_jmw) reported

    @VodafoneUK AWFUL COMPANY do not use. Overseas and customer service is shocking to upgrade data plan. Now being overcharged. AVOID

  • KatharineBird13 Katharine Bird (@KatharineBird13) reported

    @VodafoneUK Please help. Someone has given my e-mail address for their Vodafone mobile account and I keep getting their emails. I'm not Mr Martin Peach.

  • jonesy73 C No.144365 Jonesy (@jonesy73) reported

    @VodafoneUK Hey Tran, nice to hear from you. I purchased two mobile broadband dongles last week on PAYG. One worked straight out of the box. Fantastic. Sadly the second one didn’t. I swapped the SIMs to prove it was an issue with the SIM and not the dongle, so you sent a new SIM.

  • OLALBB thevoicedeverdad (@OLALBB) reported

    @VodafoneUK @VodafoneGroup @Vodacom Anyone thinking about getting Vodafone’s broadband think again or contact me in private! Signed up 3 weeks ago and still no engineer, no installation, no internet and no support. I have all the evidence required to show anyone the ordeal so far