Vodafone

Vodafone Outage Report in Caerleon, Newport, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerleon, Newport, Wales 01/16/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Blaina and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomNewport Wi-fi
United KingdomBlaina Internet
United KingdomHengoed Internet
United KingdomCardiff Internet

Community Discussion

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Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RhodesLee Lee Rhodes 💙 (@RhodesLee) reported

    Wasted a whole afternoon with @VodafoneUK customer service (or what passes as customer service) and still no closer to resolving my missing item, they've only had money since 4th Jan !!!!

  • themillcux Eilidh & Andrew (@themillcux) reported

    @VodafoneUK No phone signal or 4g in OX495NF Cuxham. Trying to run a business WFH. Any updates???

  • Eilselwerdna Andrew Leslie (@Eilselwerdna) reported

    @Ofcom Thanks @Ofcom I've logged the complaint about @VodafoneUK and will raise that we are seemingly at deadlock now as they cannot fix the problem. Now on Day 6 of no service.

  • Andywowen Andy44 (@Andywowen) reported

    @VodafoneUK Hi there. Submitted a complaint to your Customer Relations team which you acknowledged on 20/1/21 saying you would respond within 5 days but heard nothing. Sent a chaser on 29/1...still nothing. Been a customer for years! Help!

  • JackSco00237576 Jack Scott (@JackSco00237576) reported

    @esadiya @VodafoneUK I'm on day 21...it's a simple line takeover. All their process are broken and their poor back office staff don't have the technical skills to understand and fix the problem...I would call activations the to see if they even have attempted to take over you broadband line.

  • richarddevine5 richard (@richarddevine5) reported

    @VodafoneUK chat again total bag of rubbish, 1 hour 15 mins for advisor to tell me what I told them at very start, can't wait for all my contracts to run out, Toal garbage service, not interested if you want to complain.

  • BoostYourTribe Boost Your Tribe (@BoostYourTribe) reported

    @VodafoneUK I have just been hung up on by one of your customer services team. Our business card has been charged £50 - an error on your part - I asked to make a complaint and she hung up! Absolutely shocking. After 45 mins on phone we are at our witts end. Terrible Customer Serv

  • SwainyCop Jenny Laurie (@SwainyCop) reported

    @VodafoneUK I never actually started with them, I ordered a new sim card but they've been beyond useless so I have cancelled the contract and never used them.

  • susanho74383639 susan holloway (@susanho74383639) reported

    @VodafoneUK I’m dealing with customer service. This is really upsetting. I should’ve been told. This has left me in a very vulnerable position

  • ScottMcGaffin Scott McGaffin (@ScottMcGaffin) reported

    @VodafoneUK Hi, can I get a number to contact customer services on please? Thanks