Vodafone Outage Report in Caerleon, Newport, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Caerleon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Caerphilly, Cardiff and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Hengoed |
Internet | |
| Cardiff |
Phone | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
@VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bloxham
(@MarkBloxham66) reported
@VodafoneUK I am disputing my final bill and getting nowhere it will not be paid until it is properly explained I did a copy and paste of web chat with some guy in India total Muppet not enough English btw when I request a copy of web chat it never arrives.
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Bupe Lukundo Ngoy
(@BupeNgoy) reported
@VodafoneUK I asked for the Pro Superfast to be cancelled on 22nd of April 2021. It has not been cancelled. Why. I will cancel all payments if it is not cancelled. No one picks up the phone and when they do they hang up. A disgrace and Shameful.
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Lauren
(@Titch_7) reported
@VodafoneUK @TalkTalk Good question. Not really- they cancelled my appointment and have rebooked. We now have an engineer coming out- been told if we miss an appointment, we might have to pay a missed appointment charge. Good luck to head office- complaint coming- terrible service
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Sarah
(@geekcountrylady) reported
@MariaWNorris @VodafoneUK @VodafoneGroup Not the only company that did it either, but one of reasons I would never use them again.
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Lisa
(@LKJMCA) reported
@VodafoneUK Hey guys. I’ve been a customer for over 10yrs and can no longer afford my monthly contract payment. I’ve spoken to multiple of your colleagues online and apparently nothing can be done to help me. Any chance you guys could?
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frozen-ovine
(@FrozenOvine) reported
@VodafoneUK kinda, other networks have promised strong signal. I'll have a think and I can always fall back on cooling off period if signal isn't as advertised
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Brian whitehead
(@st7_bri) reported
@VodafoneUK Let's call a spade a spade. It's a customer retention department. Anyway after a 2 hour 9 minutes on hold, I finally got to cancel.
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singinghinny
(@singinglad83) reported
@VodafoneUK Are veryme rewards supposed to make customers feel valued? They’re utter tat! I have more than one service with u and they don’t make me feel valued at all
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Alastair Jamieson
(@alastairjam) reported
@galliccelt @VodafoneUK @VodafoneGroup Sorry to see this, which unfortunately is very normal for Vodafone. I've been cut off many times due to billing errors, including a months-long systemic error in which one-off payments through the app were being taken but not recorded. They don't care.
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Olli Whittle
(@olliwhittle) reported
@VodafoneUK any chance of someone replying to the chat I’ve been on for 5mins? Not great when your service isn’t working and there isn’t even a Hello from support