Vodafone Outage Report in Caerleon, Newport, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caerleon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
@VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Chris Gillam
(@chris_gwill1983) reported
from
Clevedon, England
If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cog Botherer
(@cog_botherer) reported
Hello @VodafoneUK my newly upgraded iPhone has an intermittent fault. Visited you Mcr store today. I’m unconvinced that the problem will be solved and the service was atrocious - except for the chap on the door who was cool. Please DM me. Tia.
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Steve Rogerson
(@RogersonSteve) reported
@VodafoneUK I guess I won’t be taking out any more plans with you then. This is a disgraceful way to treat long-standing customers for their loyalty.
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Joanna
(@EllieJakey) reported
Trying to get unlock code for my @VodafoneUK supplied phone but they say the phone wasn't supplied by them so they can't help. Catch 22??? You supplied it......
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glenbo
(@glenbo_mm) reported
@VodafoneUK i'm getting fobbed off once again? Why is it so impossible for me to speak to somebody, absolutley pathetic and shambolic customer service. A mobile phone company that nobody can talk to. Pathetic
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Isaac Thompson
(@isaac_t_6) reported
@EllieJakey @VodafoneUK They give users a lot of runaround on issues like this, you can message “incsunlocks_” on instagram to get it unlocked, they helped me out with mine
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Jon Davies
(@squarebear99) reported
@VodafoneUK I'm trying to login. I know my username and password but for added security you insist on texting a landline number at an address I've not lived at since 2003. Every vodafone agent I speak to tells me it won't happen again. But it's just happened again.
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Lauren Cappiello
(@laurencappiello) reported
@VodafoneUK All this does it put me back in touch with the live chat. I’ve been on the phone now for 1 hour 20 minutes being passed around. I’ve spent nearly 20 hours in the past week trying to sort out an issue with you for our business account.
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Steph Mc Cabe
(@st_mccabe) reported
@VodafoneUK having constant intermittent WiFi drops - now on my 3rd engineer visit in two weeks (although I have to call back to book this appt later - yet another hour on hold no doubt). Can't do my job because my calls keep cutting out! It's been like this for months. Help!
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Keri-Ann Smith
(@KeriAnnSmith3) reported
@VodafoneUK is shocking. I’ve spent 2 hours messaging bots and still no help. 10 days for a new contract to become active is disgusting
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Chris Scott
(@ChrisSc57126181) reported
@VodafoneUK Nope. Been on the phone to them for 3 hours this morning. Apparently need a new router. Can’t wait until tomorrow for it to possibly work, going to buy a 3rd party router from Currys. Asked to escalate the complaint… 14 days… literally can’t work. It’s a joke.