Vodafone

Vodafone Outage Report in Caerleon, Newport, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerleon, Newport, Wales 03/11/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Caerphilly and Blaina.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi

Community Discussion

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Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    @VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • T0niL0uise Toni Davies (@T0niL0uise) reported

    @VodafoneUK Why don't you read my existing complaint[s] (ref 29832685).. while you're at it, have a listen to the endless calls i've had to endure, play some horrendous music in your ears for 3 hours and then contact me and discuss a solution. You bunch of numpties.

  • damo2577 Damian Didwell (@damo2577) reported

    @VodafoneUK so not only do i have crappy Internet. The 4g in our area is also terrible at the minute and has been for 3 or 4 weeks🤬 Norwich Nr5 area. Can you also sort it out 👊🏻

  • jljphotography Jeremy L-Jones (@jljphotography) reported

    @VodafoneUK hi.. as asked yesterday I’m messaging your team directly but getting no replies. Also was told I’d be contacted 11:00 re long term issue with my phone. Is anyone there or should I just give up? Thx

  • M_Tregoning Matthew Tregoning (@M_Tregoning) reported

    @VodafoneUK really has the worst customer service

  • T0niL0uise Toni Davies (@T0niL0uise) reported

    @VodafoneUK WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. OVERPRICED TARIFFS AND WOULD NOT RECOMMEND. ABSOLUTE SHAMBLES.

  • kelseyyarlett Kelsey Yarlett (@kelseyyarlett) reported

    @VodafoneUK I’ve already done this and there is already a live complaint on my account. My details have already been provided to you via DM as I was advised to do this previously. I am now leaving Vodafone and I NEED the compensation owed to me to be paid via bank transfer within 3 days

  • T0niL0uise Toni Davies (@T0niL0uise) reported

    7. Another night. Speak to multiple call handlers @VodafoneUK. End up transferred to someone who thinks im a colleague, not the public. Advised to "keep it simple, call back and cancel my plan" Also advised... "don't mention the complaint or they'll probably pass you on"

  • geocull George Cull (@geocull) reported

    @tom_lindsay @VodafoneUK It’s funny because that was exactly the same experience I had of Vodafone. Broken promises (multiple) and repeated explanations to their staff. By the end of it I was telling the staff what their procedures were 🤦🏻in the end the ended my contract early.

  • AlexToft Alex Toft (@AlexToft) reported

    @VodafoneUK Hi Jay, I would love to do that, bur Mr Musk appears to have broken your DM functionality as that option is not available on either web or via the iOS app.

  • Neeeenagh Nen🧜🏼‍♀️ (@Neeeenagh) reported

    @VodafoneUK This is not just slow speeds. This is months upon months of basically unusable wifi. I’ve lost work thanks to calls dropping mid meeting. Everytime someone talks ne through the steps, it works for a couple week and then it’s awful again. There are times I can’t even open apps 👎🏽