Vodafone

Vodafone Outage Report in Caerleon, Newport, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerleon, Newport, Wales 11/29/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Pontypool and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    @VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterDermauw Heartbeat Of Africa (@PeterDermauw) reported

    @CoconutPrew @Vodacom @VodafoneUK Good luck we've had problems with those lying thieves for years and it's always the same lying excuses..

  • madman_michaels Madman_Michaels (@madman_michaels) reported

    CAN SOMEONE FROM @VodafoneGroup @VodafoneUK GET IN CONTACT WITH ME. I RECEIVED SOME BAD SERVICE IN YOUR ANGEL ISLINGTON STORE.. so I need to chat to someone about something. Also your system is having trouble

  • paulcjones1977 Paul Jones (@paulcjones1977) reported

    @VodafoneUK When is 5G going to be back working in my area? It’s been down in WA3 and WN7 for a week now (4G works fine). 5G is fine everywhere else but around my area it’s not been working for me or my wife for a week now. Your status checker says it’s fine though.

  • ArthurHucksake Insomaniac (@ArthurHucksake) reported

    @VodafoneUK Hi, wondering if you could help me. Thinking of upgrading to an iPhone 14 Pro and just want to know the cost involved. Thanks

  • Robert_JPhilpot Robert John Philpot (@Robert_JPhilpot) reported

    So is every company just abandoning having good customer service now? Trying to cancel my plan with @VodafoneUK is proving more difficult than getting the energy vouchers from Scottish Power.... have half a mind to just stop paying feel like I'd make some headway doing that.

  • ThaBIGdaddyH Richard Seeley (@ThaBIGdaddyH) reported

    @VodafoneUK Connected after 3 weeks but now you’ve screwed up my bill and failed to deliver promise made over the phone again. Its almost like you’re deliberately bad. Can’t wait for my contract to end. PS thanks for the free internet add on, would have helped if I could get 4or5g anywhere!!

  • alphavile2018 Alphavile2018🤍 (@alphavile2018) reported

    @CoconutPrew @Vodacom @VodafoneUK What do they say is the problem Prew?

  • jatavpradhan08 Prashant Jatav (BSP) (@jatavpradhan08) reported

    What happen @VodafoneUK @vodafone my vodafone number 8006447123 What is the problem? Vodafone has closed my number. I have been worrying to get my number for the last 1 year, but Vodafone is not taking any action on any of my problems.@vodafonein1

  • musszzy David Musgrove (@musszzy) reported

    @VodafoneUK Well I also spent an hour and half trying to sort it on your support chat to finally just get thrown off while waiting! Your chat support appears totally incapable of resolving any issue.

  • RuddyglowPark Patricia (@RuddyglowPark) reported

    @VodafoneUK DM’s aren’t working! I have been with @VodafoneUK for over 20 years and you delete my number without even checking! Am told it will be reactivated in 2-72 hours and it’s still not working after 92 hours! WTF is taking so long? #CustomerService at its worst