Vodafone Outage in Clevedon, North Somerset, England

@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

@VodafoneUK @VodafoneGroup I congratulate you on your push to become greener however the biggest pollutant from your industry is tech waste!! Maybe instead of deals for upgrades you push deals for continuing to use current phones unless broken this will potentially halve waste

@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

@VodafoneUK I have been given wrong information about the cancellation of my Vodafone broadband and it's dead at midnight leaving me shock. I would like to forward an official complaint on this, how should I do?

@VodafoneUK is there issues with your broadband service in BS10 ...

@VodafoneUK yet again I am being messed about by Vodafone. I don’t understand their customer care at all it is so poor

@VodafoneUK really disappointed with the Vodafone service when changing phone contracts

@HeyItsRyan8 @VodafoneUK @SteveVoller1 but the ones who decided in advance are all good? you're just jumping on a bandwagon and demonstrating your own cancel culture. embarrassing. muted.

@O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

@VodafoneUK Live chat is cumbersome, slow & difficult to use. Why is there not the option to speak verbally with a @VodafoneUK customer services representative?

@VodafoneUK Awful, AWFUL customer service. What could have been sorted in less than 5 mins of phone conversation just took me almost an hour of multiple web pages and a painfully slow text conversation. Not good enough! Time is precious!

@VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

@VodafoneUK trying to access the rewards app but not working... any idea when it’s going to be back??

@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

@VodafoneUK (3) ...team and they were very rude, and said that I should have noticed this within 14 days of purchasing it. So, am I right in thinking there is no way to make my Gigacube work for online gaming (by changing the NAT type) and that this has been mis-sold this?

@VodafoneUK (2) ...any game that needs you to host your own server. I purchased the Gigacube and signed up as I was promised it was super fast and great for online gaming. Yet apparently it is not compatible with some games and games consoles. I have spoken to your support...

@VodafoneUK (1) Hello. I am paying a lot for a 5G Gigacube as the broadband in my area is poor and I want fast internet. I have just discovered that the Gigacube has a strict NAT type (D) that cannot be changed. This means I cannot play online games on my Nintendo Switch or...

@VodafoneUK is your site down? Can’t access my account through MyVodafone app and through the site I just get a page saying ‘Something exciting is coming’

Never known a worse company to reply to twitter messages than @VodafoneUK

@VodafoneUK Cannot connect to your network. I’m with a MNVO of Vodafone - Lebara UK. Are you aware of any issues?

@VodafoneUK I have never been so disappointed in your service at your Luton branch. She used the wrong address despite having the driving licence and refused to cancel the contract. Called telephone and web chat but everyone is passing the buck! #help

So apparently there was no ‘incident’ we were told by your advisors. You oversubscribed on the Black Friday deal and now can’t deliver. So you’re lying to new customers as well as taking their money for no service @VodafoneUK @Ofcom

@VodafoneUK worst network out there. Had online chats and calls with several consultants who gave mixed messages but assured nothing was owed after receiving messages demanding money, despite being set up on a direct debit which comes out each month. 1/10 service steer clear!

@prokopisIV @VodafoneUK They lied to me too..... said goodbye.wasted hours and hours of my time with no apology. Crap service

@buzza7070 @VodafoneUK @EE See vodafone.... people leave when you don't provide a decent honest service

@KarenHelliwell @VodafoneUK @markwellalex Yep it's crap is it not. Call and say to cancel, you can then get through to a human..... which MAY halo you more efficiently.............

@_coldpress @VodafoneUK Shocking service.

@VodafoneUK why is there such a big delay in receiving my order? I have read many messages saying people are waiting 4-6 weeks! Please help as i have ordered a Christmas present!