Vodafone

Vodafone Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newport, Wales 11/23/2024 19:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Hengoed and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomHengoed Phone
United KingdomNewport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    @VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LyndaPaceAvery1 Lynda Pace Avery (@LyndaPaceAvery1) reported

    Telephone menu tries to sort out where to send you it's really there to say we are really busy, High level of calls. Use website or call later, hides the lack of support staff @VodafoneUK is mostly smoke and mirrors. I want to SPEAK to a person.

  • kirstyroberts08 Kirsty Tye (@kirstyroberts08) reported

    @VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company

  • kirstyroberts08 Kirsty Tye (@kirstyroberts08) reported

    @VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company

  • kirstyroberts08 Kirsty Tye (@kirstyroberts08) reported

    @VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company

  • PJt3548 PJT3548 (@PJt3548) reported

    @VodafoneUK Just been told by one of your advisors that I cannot cancel contract without penalty even though the increase is well above RPI Citizens advice''You have the right to cancel the contract within 30 days without having to pay a fee. 1/2

  • kirstyroberts08 Kirsty Tye (@kirstyroberts08) reported

    @VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @VodafoneUK You’ve done something to my by line, no other providers can open up a service. Have the sabotaged the line?????

  • kirstyroberts08 Kirsty Tye (@kirstyroberts08) reported

    @VodafoneUK I have been on the phone to the sales team for over an hour after been on live chat an hour and getting nowhere, they’ve cancelled my contract after 10 years they weren’t bothered at all customer service is disgusting

  • kirstyroberts08 Kirsty Tye (@kirstyroberts08) reported

    @VodafoneUK Great experience I’ve been trying to upgrade my phone for a year I had appointments for advisors to contact me they never did I contacted yourselves 3 times nothing got resolved so ended up just cancelling today and going with @ThreeUK

  • Garfies Garfies (@Garfies) reported

    @VodafoneUK Can you explain what would happen if my fibre internet goes down I have the dongle in router ?? I tested so need confirmation that it’s a waste of time