Vodafone

Vodafone Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newport, Wales 05/09/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Cwmbran, Hengoed and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Wi-fi
United KingdomCwmbran Phone
United KingdomCardiff Phone

Community Discussion

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Vodafone Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • jackskyrme99 Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales

    @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • JoeChapman87 Joe C. (@JoeChapman87) reported from Portishead and North Weston, England

    @mjshaw85 @VodafoneUK I’ve been having this issue! I queried it with them and they wanted so much info from me I gave up!

  • Welshspencer Russell S Downe (@Welshspencer) reported from Penarth, Wales

    @VodafoneUK when I call customer service I expect to be able to understand what they say

  • SophieTurner_7 Sophie (@SophieTurner_7) reported from Barry, Wales

    2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • SophieTurner_7 Sophie (@SophieTurner_7) reported from Barry, Wales

    So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • SophieTurner_7 Sophie (@SophieTurner_7) reported from Barry, Wales

    .... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Cause_4_Effect Michael Hodgson (@Cause_4_Effect) reported

    @VodafoneUK If the network isn't working well enough to check the status checker, then there's a problem with the network. Slight improvement today - can see some images, but you need an easier way to export issues and then to check based on user experience not just what system tells you.

  • K_MacBow K MacColl-Bowman (@K_MacBow) reported

    @VodafoneUK please do something about the neo watch strap. Useless for trying to stay on the wrist. Kid lost his today as it fell off. Can’t be found even using the tracking feature. Now can’t cancel it online.

  • RockNRolStar85 Bellshill Loyal (@RockNRolStar85) reported

    @VodafoneUK i check it and theres no issues in my area. i dont know whats going on

  • Shaun710 Stg (@Shaun710) reported

    @VodafoneUK No point already spoke to someone online chat an couldn’t help me so I don’t see why I should bother it’s rediculous 🫤

  • JFLecas_London Jean Francois (@JFLecas_London) reported

    Another week starting with @virginmedia broadband not working! I spend more time using @VodafoneUK 4G and speaking to @virginmedia customer service (whatever it mean) than working. VIRGIN MEDIA FIXED YOUR BROADBAND PLEASE 😡😡😡

  • Chairmanaluta HON, CHAIRMAN ALUTA (@Chairmanaluta) reported

    Dear @VodafoneUK pls keep your eyes on @VodafoneGhana coz there are no working hard to bring out the best, their way of operation is poor

  • Shazia27591865 Shazia (@Shazia27591865) reported

    @VodafoneUK Never ever use vodafone .pathetic customer service

  • skezzas ⓈⓀⒺⓏⓏⒶ (@skezzas) reported

    @VodafoneUK looking to change my broadband next month, if I switch to you are you still increasing prices by CPI +3.95%. I know CPI could go up or down, but that means at the current rate it will increase by about 30% before the end of contract

  • Atiff_uk Atiff Ghafar (@Atiff_uk) reported from Swindon, England

    @VodafoneUK no broadband Internet.. Been waiting all day to fix what kind joke is this? Customer service goes home

  • emilyneale1987 Emily Ackery (@emilyneale1987) reported

    @VodafoneUK 4 chat agents and an hour of my time wasted I am no closer to a resolution. My discount has been removed and no one seems to be able to assist. I'm so fed up!!!!