Vodafone

Vodafone Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newport, Wales 04/23/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Cwmbran, Hengoed, Pontypool and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Wi-fi
United KingdomCwmbran Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomNewport Internet

Community Discussion

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Vodafone Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • bondy76 Graham Bond (@bondy76) reported

    @VodafoneUK why is it so difficult to talk to a human if you have an issue - very poor customer service

  • GlassCat33 Rob Glass (@GlassCat33) reported

    Update. Have been told again that @OpenreachHelp engineers don't work on bank holidays (which Thursday and today are not). For a supposed major outage, this is insanity. So have to wait until Tuesday now for an update from @VodafoneUK 🙄

  • MrVeesh Vish (@MrVeesh) reported

    @Juggzy @virginmedia I was so pissed with Virgin media after my connection was down for 6 weeks while I was supporting NHS IT infrastructure & being told the best they could do was give me £3 even after accepting THEIR engineer broke the connection in the road I got a @VodafoneUK 5g router.

  • 1zzy__ Big Simpin’ (@1zzy__) reported

    @VodafoneUK I have no problem paying my bill amounts if the standard of service actually matched it.

  • arunkumarvind ARUN KUMAR (@arunkumarvind) reported

    Thankyou @VodafoneGroup @vodafone @VodafoneUK for your bad services, I can't expect for good service from you. I have complained so many times regarding net speed problem, but you guys are not listening. This is too much, now I have to move to some other network. 9454389665

  • Rhonddalad Leigh (@Rhonddalad) reported

    Well thanks so much @VodafoneUK. Four bars of signal in my kitchen after six months of no service at all. Excited is an understatement! 🤩

  • iamdavepope Dave Pope (@iamdavepope) reported

    @VodafoneUK I have, however the team yesterday was no help at all.

  • jordanfalcon191 Jordan (@jordanfalcon191) reported

    @VodafoneUK It’s back on now, however, it is incredibly slow, this is 2 days of slow internet. Unacceptable especially after a full outage yesterday

  • leehyde30 Lee Hyde (@leehyde30) reported

    @VodafoneUK Thanks! No problems with service. Just paying for something I no longer need

  • KerryFo18688531 Effy & Sid 🌻🦋 (@KerryFo18688531) reported

    @VodafoneUK We were a bit stupid & clicked claim thinking we had days to claim not hours 🙈🙈🙈 but we managed to tell others so they went & got a reward! It's really nice of you!! 💙