Vodafone

Vodafone Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20 and NP10.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newport, Wales 08/11/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Barry, Newport, Cwmbran and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomBarry Total Blackout
United KingdomNewport Phone
United KingdomCardiff Phone
United KingdomCwmbran Phone
United KingdomCardiff Phone

Community Discussion

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Vodafone Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    If you are looking to change broadband providers then AVOID @VodafoneUK at all costs!! The worst service I have ever experienced. Currently looking like having no broadband for Xmas! Useless!!

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • chris_gwill1983 Chris Gillam (@chris_gwill1983) reported from Clevedon, England

    @VodafoneUK So this is just a waste of time then... Do you just respond to everybody requesting a DM to tick a box and then wash your hands of the problem?? Still waiting for a response.... @VodafoneUK

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • hungrifoodie Matthew Ingham (@hungrifoodie) reported

    @VodafoneUK A customer for circa 25 years and I’m on chat to cancel all contracts! After a difficult upgrade process I’ve been left with a new phone and no number for 1 week. Happy to talk through if anyone cares. #customerservice #FAIL going to @O2

  • futureretro777 Paul (@futureretro777) reported

    @VodafoneUK I have a brand new phone with a 5G plan, with 5G enabled and strong coverage in my area but I am not getting a 5G signal, can someone assist me?

  • jamieb2703 Jamie Broadbent (@jamieb2703) reported

    @VodafoneUK are at it again....the worst customer service on the planet

  • TrumptonRiot MttB (@TrumptonRiot) reported

    @VodafoneUK Send me texts and messages through the app telling me to upgrade early (as per my plan). I call up, auto system quotes me a price. Get through to human to order, “You’re not eligible. I can’t give you a price” 🤬 …This is before we get to the appalling signal in N13

  • LucyCHaywardUK Lucy C Hayward (@LucyCHaywardUK) reported

    @VodafoneUK Very disappointed. Trying to get my PAC code and it’s was obviously probing difficult dj your business advisor choose to out the phone down on me. I definitely won’t be renewing my contract with you…

  • Bhoygirl67 bhoyghirl67 (@Bhoygirl67) reported

    @DaveMerchantCBC @VodafoneUK I know, they’re quick enough to sell you their phones ,after sales service should be much better. Not sure they can cut you off though. They’ll want their money. Phone back and say your willing to pay so much. I am payg as I had a carry on with contract. I only pay £10 a month.

  • TristanHopper5 Tristan Hopper (@TristanHopper5) reported

    @VodafoneUK my daughters phone looses 4g nearly every month and you say that you have fixed it. Reported again 24/9 and still not resolved. Disgraceful service. I can see why you’re top ofcoms worst customer service stats 😤

  • ReflexologyCLH Carol Hier (@ReflexologyCLH) reported

    @VodafoneUK the service just gets worse! No response to my complaint! No answer to my DM’s & still no phone! Simply awful! #dontusevodafone

  • PThrale Pete Thrale (@PThrale) reported

    @VodafoneUK I’ve been on live chat since 17:20 I am trying to cancel I’ve been to 4 different people so far and all I want is to cancel every time I’m sent to a department I’ve already been too absolutely crap

  • Bhoygirl67 bhoyghirl67 (@Bhoygirl67) reported

    @DaveMerchantCBC @VodafoneUK Shocking service!!