Vodafone

Vodafone Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerphilly, Wales 03/05/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Newport, Caerphilly and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomMerthyr Tydfil Phone
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCaerphilly Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Mandrews_one Martin (@Mandrews_one) reported

    Morning @VodafoneUK My partner has gone to upgrade this morning found the deal she's wanting. When she's clicked go to check out the page has refreshed itself and the air time cost has gone up. Any help?

  • sjward06 Simon (@sjward06) reported

    @VodafoneUK Thanks Ryan - no I go to select network manually and choose Verizon and it just remains on no service

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @VodafoneUK I’m on hold again as you cancelled contract but still took money. I was on hold yesterday 2 hours you appear to have no technical support. Shambolic. Folks do not join awful

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @VodafoneUK @thortful Don’t buy her broadband from you lot unless she wants to spend 3 hours on hold for technical support. Avoid Vodafone like the plague worst internet provider out there I’ve ever used

  • SzebertMichelle Michelle Szebert (@SzebertMichelle) reported

    @VodafoneUK Hi Ben unfortunately my dad doesn’t have any social media (old school) that’s why he’s asking me to help. It’s regarding his free Apple TV for 1 year. It’s coming to an end and he wants to cancel it. Thank you

  • Patch20569 Lee Sanders (@Patch20569) reported

    @VodafoneUK I want to talk to someone about leaving you as a internet customer

  • Neilboyle12 Neil boyle (@Neilboyle12) reported

    @VodafoneUK Do not join Vodafone, customer service had me on hold for over 3 hours broadband…not resolved

  • PubuduChandrasi Pubudu Chandrasiri (@PubuduChandrasi) reported

    @VodafoneUK better to educate and train the staff how resolve the issues. Fed up explaining the issue and listening to all the lies. Finally gave up as I have sick child. Ms. Shelley Malton I have evidence of bad customer service for training purposes.

  • Binitdave Dave (@Binitdave) reported

    @VodafoneUK I'm a new customer. Trying to take out a pay monthly phone. Trying to add a discount code. Website says it's expired. Wanna sort your website out before I look elsewhere.

  • _jgriffin Jonathan Griffin (@_jgriffin) reported

    @billiebeargay @VodafoneUK Their support doesn't seem to be working either.