Vodafone Outage Report in Caerphilly, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Cardiff, Merthyr Tydfil and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Merthyr Tydfil |
Phone | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Janey
(@FannyIngabout) reported
from
Newport, Wales
@maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Gavin Price
(@GavinMPrice) reported
from
Newport, Wales
@VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Brucieeeee
(@Brucieeeee) reported
@VodafoneUK what's the script with the 4G connection in kilsyth BTW? It's been crap for weeks now
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Marilyn
(@19_Marilyn_89) reported
@VodafoneUK So after being told by several people online that the order was cancelled, then that I had to go into store, man in store said it was cancelled, then called to find it hadn’t been, so man on phone said he’d cancel it…. The order still hasn’t been cancelled?! This is ridiculous!
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Blake
(@LakeOfBlake) reported
@VodafoneGroup @VodafoneUK This is why everyone is leaving vodafone uk. They cut customer service to try and give their shareholders greater value. The customers are leaving because calling it cust. service is bordering on fraud. Round and round they send you #scam #scammers
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Ugggi
(@uggggi) reported
Why VodafoneUk’s quality doesn’t have in Turkey.Everywhere has roaming problems, they try offer expensive deals and etc. I carried my number to Turkcell because VodafoneTR didn’t fix my problems.Immediatly You need to touch in Turkey @VodafoneUK
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Nicola Gillard
(@NicolaGillard) reported
@VodafoneUK you must have the world's worst customer service. 2 people and neither of them could sort out my issue so I just decided to cancel my additional line. Not worth the hassle.
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SparkyT
(@Sparky_tarpi) reported
@MrsSarahMcBride @VodafoneUK #vodafoneareshite I couldn’t agree more! Shocking customer service. We were wrongly disconnected over 3 months ago! Still no been reconnected! Terrible company! @VodafoneUK
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Luis McClelland
(@iamluisaurus) reported
@VodafoneUK genuinely poor customer service. Your apps and the online chat function aren't working, and 191 redirects me to the website. I'm trying to cancel my contract, please could someone actually help?
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Brian Sentance
(@TheLongSentance) reported
@VodafoneUK - Ukrainian friend new to UK has a Vodafone UK SIM. Phone and text work (thanks!) but not mobile data. Phone is a RealMe model, not a manufacturer in your default device guides. How to get help on this?
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Nicholas
(@noseynicky) reported
@VodafoneUK Shocking service provided by yourselves. I’m in Canada and not able to use my phone, only when connected to wifi. Your agent says my account is fine and it should work. Oh, and you’re charging me £6 per day to NOT be able to use my phone. Thanks for that.
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steve thomas
(@stevethomasesq) reported
@VodafoneUK Hey @VodafoneUK - you’ve fallen down on customer service. Please contact me so I can cancel my broadband. 07811942968