Vodafone outages and service status in Caerphilly, Wales
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, TV, and Internet.
- Wi-fi (43%)
- TV (29%)
- Internet (14%)
- Phone (14%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 8 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Cardiff
|
Wi-fi | 12 days ago |
|
Cardiff
|
Wi-fi | 13 days ago |
|
Cardiff
|
TV | 15 days ago |
|
Cardiff
|
TV | 15 days ago |
Community Discussion
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Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Michael (@Mich_ael77) reported from Cwmbran Central, Wales@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Chris Page (@PAYG86) reported from Cardiff, Wales@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK when I port my number over to my account do I call customer service?
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🌸 (@chelsjones_x) reported from Caerphilly, WalesDespite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK why haven’t I got phone signal ?
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Laura 2022 (@beynonlv) reported from Cardiff, WalesProblems with mobile data twitter not loading images? @VodafoneUK
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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Leigh lawrence (@Leighla11117156) reported from Newport, WalesAbsolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, WalesGreat customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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KD Hansford (@kdhanz) reported from Aberdare, Wales@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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PHWOAR (@phwoarband) reported@VodafoneUK broadband might just have the most incompetent customer service in Britain!
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Mr. Tea (@MrTea_CSGO) reported@VodafoneUK Interesting scam attempt today. Call from landline claiming to be vodafone with a discount for my monthly payment for being a loyal customer. Scammer is able to generate a 2-FA code to be sent from Vodafone and they ask for the code. Just hung up on them lmao.
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Not Disabled Enough (@Pointless_Nerd) reportedVodafone has been absolutely no help at all for 12 days in a row. I don't even know why they have that stupid chat bot as it's pathetic. @VodafoneUK
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JohnMJ (@JohnMJames1) reported@ThingsByNik @VodafoneUK Apparently they are doing some work on the mast in Rainhill village which might be affecting it. Mine has been poor since I switched 6 months ago. It’s practically a dead signal when I’m in Dentons Green watching FC St Helens. Disappointing
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Michael (@Mike34775) reported@KevinRohan3 @Adi_Dandy_1903 @VodafoneUK If you upgrade your service while tied into a contract, you get a new 14 day cooling off period and you can cancel with no termination fees - massive loophole but a good thing to remember
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Mr. Tea (@MrTea_CSGO) reported@VodafoneUK I'd suggest removing whatever access people have to the service that's generating 2-FA codes. It's coming directly from yourselves and anyone less aware may fall for this scam.
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The Major (@HighRankMajor) reported@VodafoneUK hi I work on the internet and it's down and I have lost access to my phone number. I need it up and running soon, I understand that it's a bank holiday. I'm at 5 Millgate, Selby, YO83JX. Can we resolve this quickly. Thank you for your time.
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ANTIQUE ASSASSINS (@AntiqueA38495) reported@VodafoneUK Dreadful customer service. I bought a £40 bundle that doesn’t work or give me data. I’ve spoken to four agents and been told different things. The last promised a credit, then hours later said they couldn’t do it due to “technicalities.”
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Cameron (@Cameron_who) reported@VodafoneUK you keep sending letters to my address for someone who does not and has never lived here. We've called you twice to ask you to stop and you said you would but we keep getting letters and now debt collection letters. Can you stop now please.
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Marc Burke (@Marc_GBP) reported@VodafoneUK terrible customer service I’ve been in the Middle East where surprisingly I have had to use my phone a lot and you suddenly cut me off because my bill is high