Vodafone outages and service status in Caerphilly, Wales
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- The most recent signal from this area was received Jul 28, 9:26 PM GMT+1.
- Phone (50%)
- Internet (25%)
- Wi-fi (25%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Ferndale, Newport, Cardiff, Treharris, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale
|
Wi-fi | 2 days ago |
|
Newport
|
Phone | 23 days ago |
|
Cardiff
|
Phone | 25 days ago |
|
Cardiff
|
Internet | 29 days ago |
|
Treharris
|
Internet | 1 month ago |
|
Caerphilly
|
Phone | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Tomos V-W (@tomosvw) reported from Cardiff, Wales@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Tim Bishop (@WelshBish) reported from Caerphilly, Wales@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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andy lanyon (@andylance1977) reported from Newport, Wales@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesJust talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Martyn Lewis (@jabber_taff) reported from Cardiff, WalesI must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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KD Hansford (@kdhanz) reported from Aberdare, Wales@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Emma Jones (@EmmaJones65) reported from Cardiff, WalesThank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAlways a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Chris Page (@PAYG86) reported from Cardiff, Wales@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Peter N (@gooner1947) reported from Blackwood, WalesI have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬 (@pixieglas) reported from Cardiff, Wales@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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You’re Just Listening 😀 (@ChatchoMan) reported@MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.
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Hannah 🦦 (@Hannahh182) reported@AJRAllModCons @VodafoneUK I had the same with Vodafone. Customer service was awful, I had them literally laughing and hanging up on me. Nearly caused us to lose a house move. I’ve sworn to never go back to them unfortunately!
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FINGERSJOHN✌ (@jnafr) reportedB43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.
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kryptonavenger (@kryptonavenger) reported@AyyanMalikyf7o @AJRAllModCons @VodafoneUK Mercury did it to me, let someone take an account in my name. I went down there and I reckon the revolving door is still spinning!! Got a letter, went to county court and kicked off till I got the CCJ taken off. Should have sued the pair of them.
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chick (@chickmurray007) reported@Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike
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Onwards and upwards (@restorersteve2) reported@AJRAllModCons @VodafoneUK After 3 months of wrangling and making it virtually impossible to leave them some years ago I vowed never to use their services again. They are a dreadful company.
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NotSoSexintheCity (@notsosexintheci) reported@dysonsmum @TheGaryLambert @VodafoneUK That’s so bad!!
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LaPoI (@PLZ1924) reported@MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx
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JackOfCroydon (@FedUpSurreyGuy) reported@AJRAllModCons @VodafoneUK Worst business on the planet, caused me months of grief. Couldn't even complain because they never logged the complaints! Finally went to the Ombudsman and vowed never, ever to go back or take any product from them again. 14 years on I've still kept my promise to myself.
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Lewis Wood (@LewisWood2020) reported@AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter