Vodafone outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Ferndale, and Newport.

City	Problem Type	Report Time
Cardiff	Internet	22 days ago
Ferndale	Wi-fi	1 month ago
Newport	Phone	2 months ago
Cardiff	Phone	2 months ago
Cardiff	Internet	2 months ago
Treharris	Internet	2 months ago

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Craig James (@craigy_james) reported 1 minute ago from Cardiff, Wales

  @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

• 
  Rachel Rowlands (@RaqueldeRowl) reported 8 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Leigh lawrence (@Leighla11117156) reported 10 minutes ago from Newport, Wales

  @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 15 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Samantha Candiotes (@SamanthaCandio1) reported 15 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  Leigh lawrence (@Leighla11117156) reported 19 minutes ago from Newport, Wales

  Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

• 
  Lee Smith 🌻 (@djleekee) reported 28 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  Laura 2022 (@beynonlv) reported 28 minutes ago from Cardiff, Wales

  Problems with mobile data twitter not loading images? @VodafoneUK

• 
  Sophie Cloake (@SophieCloake) reported 30 minutes ago from Cardiff, Wales

  @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

• 
  Ricky Broadhurst (@ltfc4everrb) reported 33 minutes ago from Liswerry, Wales

  @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

• 
  Gavin Price (@GavinMPrice) reported 34 minutes ago from Newport, Wales

  @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 35 minutes ago from Dinas Powys, Wales

  @VodafoneUK when I port my number over to my account do I call customer service?

• 
  peter darney (@PeterDarney) reported 39 minutes ago from Penarth, Wales

  Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

• 
  KD Hansford (@kdhanz) reported 43 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  OTS (@owaintaylorshaw) reported 44 minutes ago from Cardiff, Wales

  @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

• 
  Dan Tappin (@oitappin) reported 46 minutes ago from Cardiff, Wales

  @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

• 
  Paul Vaughan (@PaulVaughan4) reported 49 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Paul Vaughan (@PaulVaughan4) reported 51 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Christopher Cule (@Cule75Cule) reported 52 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  KD Hansford (@kdhanz) reported 58 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Chadderton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CharlieChaddy) reported 9 minutes ago

  @ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.

• 
  Plant a Tree 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🚜 🥩 (@EugeAMM) reported 9 minutes ago

  @VodafoneUK Leaving after years with you. Donating free SIM cards to undocumented migrants arriving illegally on small boats is where I draw the line. I’ll be taking my custom to a network that respects UK border control and the rule of law. #Vodafone #CancelVodafone

• 
  Chris Wilson (@Wilboy82) reported 16 minutes ago

  @VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!

• 
  Colin Howard (@ColinHoward13) reported 18 minutes ago

  @Iromg @VodafoneUK I think it was November 2025 when you made your final mistake on Talk Radio wasn’t it, Mike? We all make errors in our lives but companies that try to help people in dire situations should not, in my opinion, be vilified.

• 
  Donna Pardy (@Pinkyfoxy) reported 20 minutes ago

  @VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG

• 
  Paul Andrews (@vanillaweb) reported 20 minutes ago

  @SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.

• 
  Bill Oldfield (@billoldfield) reported 26 minutes ago

  Message for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.

• 
  Danny B (@DannyBee595) reported 27 minutes ago

  I've had such a frustrating experience upgrading with @VodafoneUK , I wish I hadn't bothered. The bloatware on the Honor Magic V6 is already horrendous, but then I have to contend with pre-ticked boxes to install even more of the crap in "Vodafone Appbox"... which can't be skipped or closed. So I've had to go through 3 (full) screens of apps which nobody wants and had to untick the apps which Vodafone conveniently (and sneakily) ticked on my behalf. This is a great way to ruin the arrival of a new phone, which should be a positive experience. My mood is already frustrated from this, that's before I even start to uninstall all the other crap that HONOR put on their phones. I remember the pain I felt when I got my last phone trying to get rid of the Vodafone bloatware, but 3 years on it is so much worse now. NOBODY WANTS THIS JUNK. You're ruining the experience of what is meant to be your main product/service. Poor show.

• 
  Rodney Marlow (@misterex65) reported 27 minutes ago

  @NileGardiner @VodafoneUK They are giving them to charity you thick ****

• 
  Mark Partington (@mark_partington) reported 31 minutes ago

  @VodafoneUK big mistake. Not going to do you any favours. Who was the idiot that thought if this ? If senior management signed this off then they need to resign ! @GBNEWS @PatrickChristys