Vodafone Outage Report in Caerphilly, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Cwmbran, Pontypridd, Hengoed, Pontypool and Tonypandy.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Gareth Knight (@Garethknightdj) reported from Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Martyn Lewis (@jabber_taff) reported from Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Lisa Goddard (@78LG) reported from Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Sally Evans (@PerformandGrow) reported from Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Unify BP (@Unify_BP) reported from Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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andy lanyon (@andylance1977) reported from Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Lisa Goddard (@78LG) reported from Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Tomos V-W (@tomosvw) reported from Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Wyn Emanuel (@WynfordE) reported from Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Michael (@Mich_ael77) reported from Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mike (@r1b1ker) reported
Sorry @VodafoneUK but the new login page for MyVodafone is a step backwards. Takes longer and case sensitive codes are a pain. Is there a plus side to it?
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David McCann (@TheMcCannic) reported
Seems like when they collected the one @VodafoneUK sent to the wrong address, they returned it to the depot instead of forwarding it on to me. In addition they never bothered to out it down for being resent last week.
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Jack Scott (@JackSco00237576) reported
@VodafoneUK Why have I spoken to three different people on one chat then!?my other tweets publicly show different names, Mac,Hamza and now you. Also every time I message I get a pointer back to the chat for help. which have not fixed the problem for weeks.
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Kayleigh McCann (@KayleighQuick) reported
@VodafoneUK Very fed up with your customer service. You deliver the router to the wrong address, then you lie about getting it redelivered to us last Thursday to arrive today so now I won't have had any Internet access for nearly 2 weeks. A problem when you work from home!
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Sadiya (@esadiya) reported
@VodafoneUK Yes you’re telling me @OpenreachHelp keep cancelling the order. That doesn’t help me though. Oh and my phone is on O2. Wanna guess how much they’ve made from me topping up mobile data?!
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BadMsK (@badmissk) reported
@mrs_n0rris @VodafoneUK That's awful. Register with the TPS if you're not already, as it might help hold back the tide.
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✨Little Parry✨ (@MadameCupcakes) reported
@VodafoneUK Wish I could use my phone.. Still awaiting Customer Service & some much needed support from Vodafone. I waited hours on Friday to get help,hours to get a reply about my account & lack of services after being customer for 20 years. Please reply to my DM's - I need help urgently
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SBGBiker (@SBGBiker) reported
@VodafoneUK forth call to try and cancel a service -its almost like your being deliberately obstructive? @Ofcom
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Mina Welsh (@Midasworks15) reported
@VodafoneUK I do not have an account number for the contract I am submitting a complaint about and, with all due respect as previously mentioned, I have already engaged in 18 hours of DM about this. I will await a response through your formal code of complaint procedure.
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Rosa Mariposa (@MariposaHinton) reported
@VodafoneUK still no service or any admission that there is a service issue in Watlington, Oxfordshire this morning. Hope you are resolving this?