Vodafone outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Blackwood, Hengoed, Cardiff, and Newport.

City	Problem Type	Report Time
Blackwood	Phone	5 days ago
Hengoed	Phone	17 days ago
Cardiff	Wi-fi	18 days ago
Cardiff	Wi-fi	21 days ago
Cardiff	Wi-fi	22 days ago
Cardiff	TV	24 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Laura 2022 (@beynonlv) reported 8 seconds ago from Cardiff, Wales

  Problems with mobile data twitter not loading images? @VodafoneUK

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 7 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Rebecca Cogbill (@beccacogbill) reported 7 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  Samantha Candiotes (@SamanthaCandio1) reported 12 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  Leigh lawrence (@Leighla11117156) reported 12 minutes ago from Newport, Wales

  @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

• 
  Tom Griffin (@TomOffTheRecord) reported 13 minutes ago from Cardiff, Wales

  Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

• 
  Jack Skyrme (@jackskyrme99) reported 16 minutes ago from Pontypool, Wales

  @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

• 
  Neil (@neilbennett0707) reported 19 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Martyn Lewis (@jabber_taff) reported 23 minutes ago from Cardiff, Wales

  I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

• 
  Rodney Berman (@rodneyberman) reported 23 minutes ago from Cardiff, Wales

  @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

• 
  Leigh lawrence (@Leighla11117156) reported 23 minutes ago from Newport, Wales

  Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

• 
  Janey (@FannyIngabout) reported 24 minutes ago from Newport, Wales

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

• 
  Daniel John (@Daniel_John08) reported 27 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  KD Hansford (@kdhanz) reported 27 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Christopher Cule (@Cule75Cule) reported 30 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  Michael (@Mich_ael77) reported 32 minutes ago from Cwmbran Central, Wales

  @VodafoneUK Same old same old......nothing changes.....the service is just terrible

• 
  Tom Griffin (@TomOffTheRecord) reported 33 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  This is Carl (@Carl_E88) reported 39 minutes ago from Cardiff, Wales

  @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

• 
  Holly Harrison (@Harrison2995) reported 40 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Michael (@Mich_ael77) reported 47 minutes ago from Cwmbran Central, Wales

  The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DMikeyD (@mikeybhoy01) reported 2 minutes ago

  @Apple @VodafoneUK 8 days have passed. Phone cases and screen protectors have all arrived from China. Phone still not shipped. This is shite service @Apple.

• 
  Openreach (@WeAreOpenreach) reported 3 minutes ago

  @JulieNobbs @VodafoneUK Hi Julie, I am really sorry to hear there is a delay in having his services installed. If there is further work required externally, this will be the reason why/ Please keep in touch with his service provider for the latest information on when this will be installed. (1/2)

• 
  Andrew Waite - BS: @Infosanity.co.uk (@Infosanity) reported 4 minutes ago

  I’ve been a @VodafoneUK customer for over quarter century. I won’t be as soon as I land back in the UK. 3 plans, all roaming prepped in advance. One roaming failing completely, another charging per day extortion rates despite pass. Support systems either clueless or just broken

• 
  PHWOAR (@phwoarband) reported 8 minutes ago

  @VodafoneUK broadband might just have the most incompetent customer service in Britain!

• 
  Jeremy Wood (@excitedpixels) reported 9 minutes ago

  @VodafoneUK another raise of £1.80 this is over the declared amount year on year. The nations rip off not nations network. Not right

• 
  LukeHausen (@CantCancelLuke_) reported 12 minutes ago

  @VodafoneUK already having issues. Your app doesnt even work, emails never are received, the booster box doesnt connect. Insane. Good stuff, well done 👏👏 10/10 donkey 💩

• 
  Andrew 🍻 (@AndyArsenal17) reported 16 minutes ago

  Hi @VodafoneUK if it’s possible to video chat with people in space how come I struggle for any kind of decent network connection in our major cities. In the past month I have been in London and Birmingham and had to switch to free WiFi in places to get service.

• 
  James Hunt (@jameshunt312) reported 17 minutes ago

  @VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬

• 
  Not Disabled Enough (@Pointless_Nerd) reported 19 minutes ago

  Vodafone has been absolutely no help at all for 12 days in a row. I don't even know why they have that stupid chat bot as it's pathetic. @VodafoneUK

• 
  Charlotte (@lottieeec) reported 19 minutes ago

  Still no signal @VodafoneUK if anyone is thinking of getting a contract with @VodafoneUK please avoid at all cost. May as well use a potato it would probably have better signal