Vodafone outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Ferndale, Newport, and Treharris.

City	Problem Type	Report Time
Cardiff	Internet	2 days ago
Ferndale	Wi-fi	16 days ago
Newport	Phone	1 month ago
Cardiff	Phone	1 month ago
Cardiff	Internet	1 month ago
Treharris	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Rodney Berman (@rodneyberman) reported 3 minutes ago from Cardiff, Wales

  @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

• 
  KD Hansford (@kdhanz) reported 4 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  Paul Vaughan (@PaulVaughan4) reported 8 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Donna (@dmstokes) reported 8 minutes ago from Cardiff, Wales

  @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

• 
  Paul Vaughan (@PaulVaughan4) reported 10 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Leigh lawrence (@Leighla11117156) reported 17 minutes ago from Newport, Wales

  Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

• 
  Paul Vaughan (@PaulVaughan4) reported 18 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  KD Hansford (@kdhanz) reported 25 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Daniel John (@Daniel_John08) reported 27 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Trudy Walters (@TCWilkins73) reported 27 minutes ago from Caerleon, Wales

  @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

• 
  Holly Harrison (@Harrison2995) reported 28 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported 29 minutes ago from Cardiff, Wales

  @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

• 
  Tomos V-W (@tomosvw) reported 30 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 30 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Jules Morgan (@thejoolzman) reported 31 minutes ago from Penarth, Wales

  @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

• 
  Jack Skyrme (@jackskyrme99) reported 38 minutes ago from Pontypool, Wales

  @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

• 
  peter darney (@PeterDarney) reported 41 minutes ago from Penarth, Wales

  Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 44 minutes ago from Dinas Powys, Wales

  @VodafoneUK when I port my number over to my account do I call customer service?

• 
  Tom Mumford (@ThomasJMumford) reported 45 minutes ago from Cardiff, Wales

  @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

• 
  Christopher Cule (@Cule75Cule) reported 59 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇺🇦 Dave (@wwfc_dave) reported 29 seconds ago

  More poor service from @VodafoneUK refusing to send a booster despite the FTTP engineer from @CityFibre saying it's required at the property. Convinced me to leave as soon as the fixed term expires.

• 
  Neil Toomey (@niatoomey) reported 4 minutes ago

  @djp4cm4n @VodafoneUK Aye the ***** *******. I’d go there just to make a mess. Stink the place out,help them feel at home.

• 
  Harmony (@Harmony1654551) reported 5 minutes ago

  @BenGrahamUK Well that’s me never buying any sims for me and my family from @vodafone @VodafoneUK ever again. My Vodafone broadband will be cancelled tomorrow, plenty of providers offering to pay cancellation fees.

• 
  Casey (@9casey99) reported 5 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK I've never had credit in my life. No idea what my credit rating is.

• 
  Randall Flagg (@RandallFlaggDT) reported 8 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.

• 
  Ards Brexit (@ArdsBrexit) reported 8 minutes ago

  @vodafone @VodafoneUK You will be able to track the devices that are being handed out to illegal migrants that are using your network. Facilitating these illegal migrants makes you an accessory to people trafficking. You paying customers are funding this, are they made aware?

• 
  Paul 🇬🇧 🇺🇸 🇮🇱 (@BasedMillwallGB) reported 10 minutes ago

  Cancel your @VodafoneUK contract at the earliest possible opportunity, put these traitors out of business.

• 
  Bob Dobolina (@Bobdobolina10) reported 10 minutes ago

  @VodafoneUK Hi, my router has stopped working, please can you get in touch in order to help / repair?

• 
  🖤Spencer Cookie (@crowmogh) reported 12 minutes ago

  @AJRAllModCons @VodafoneUK Wow @VodafoneUK that’s really bad!!!

• 
  Matt Fowler (@306notout) reported 15 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋