Vodafone Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Vodafone
Vodafone is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, Cardiff, Newport, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Newport |
Wi-fi | |
| Hengoed |
Internet | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steve | Youtuber
(@stevecdiscord) reported
@CustomNameee @VodafoneUK Vodafone are crap I recommend @tescomobile they have always been good to us mate.
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Eusabio Titus
(@krampy13) reported
@VodafoneUK the biggest robbers I paid for a one number for two years and only to find out after the contract that the service was not active. Then got told I cannot be refunded
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Mike
(@Bootfit) reported
@VodafoneUK Just got a text saying ‘Your VVM service has been temporarily disabled by the system’ any idea what this is for or is it a scam?
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Chap
(@chaxicab) reported
@CarolinePidgeon @VodafoneUK @TfL Surely cleaning up the toxic poisonous air down there should be a priority? You know the foul air you’re all covering up….
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Kelly Glenn 🦋
(@Kellyvic3) reported
from
West Bromwich, England
@VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......
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J S
(@babybooney) reported
@VodafoneUK the customer service I have received from this company is absolutely appalling. It’s been going on since 6/12/22 & today has finished it off. I’ve been with you as a supplier for 30years…enough is enough!!
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dbateman
(@dbatema31862151) reported
Absolutely shocking all round service from @VodafoneUK insurance . Replacement phone arrived damaged and now they say another claim has to be made . Disgraceful! Please think twice before making a claim ! 😡
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PowerGamer
(@PowerGamerYT_) reported
@CustomNameee @VodafoneUK Recommend EE as O2 Has the Worst Service. (Probably Much Worse than Vodafone (had O2 in The West Midlands Area) . Excited For The Content, Ticking this off my Bucket List; Talk to CustomName!
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david holden
(@davidho19518315) reported
@VodafoneUK spent over 4hrs on calls and chat with Vodafone resolving an issue that Vodafone admit was their fault, resulting in the line having to be disconnected and reconnected again before upgrading . What is suitable compensation for my time and that nobody would believe me
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Lynne Aitken
(@LynneAitken16) reported
@VodafoneUK shocking customer service received today. Cancelled broadband in July and continued taking payments. Refusing to refund the money even though they can tell me they can see at their end that I haven't used the service since June. Shocking!!!!