Vodafone

Vodafone Outage Report in Caerphilly, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerphilly, Wales 05/09/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Cwmbran, Pontypridd, Hengoed, Pontypool and Tonypandy.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Wi-fi
United KingdomCwmbran Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • r1b1ker Mike (@r1b1ker) reported

    Sorry @VodafoneUK but the new login page for MyVodafone is a step backwards. Takes longer and case sensitive codes are a pain. Is there a plus side to it?

  • TheMcCannic David McCann (@TheMcCannic) reported

    Seems like when they collected the one @VodafoneUK sent to the wrong address, they returned it to the depot instead of forwarding it on to me. In addition they never bothered to out it down for being resent last week.

  • JackSco00237576 Jack Scott (@JackSco00237576) reported

    @VodafoneUK Why have I spoken to three different people on one chat then!?my other tweets publicly show different names, Mac,Hamza and now you. Also every time I message I get a pointer back to the chat for help. which have not fixed the problem for weeks.

  • KayleighQuick Kayleigh McCann (@KayleighQuick) reported

    @VodafoneUK Very fed up with your customer service. You deliver the router to the wrong address, then you lie about getting it redelivered to us last Thursday to arrive today so now I won't have had any Internet access for nearly 2 weeks. A problem when you work from home!

  • esadiya Sadiya (@esadiya) reported

    @VodafoneUK Yes you’re telling me @OpenreachHelp keep cancelling the order. That doesn’t help me though. Oh and my phone is on O2. Wanna guess how much they’ve made from me topping up mobile data?!

  • badmissk BadMsK (@badmissk) reported

    @mrs_n0rris @VodafoneUK That's awful. Register with the TPS if you're not already, as it might help hold back the tide.

  • MadameCupcakes ✨Little Parry✨ (@MadameCupcakes) reported

    @VodafoneUK Wish I could use my phone.. Still awaiting Customer Service & some much needed support from Vodafone. I waited hours on Friday to get help,hours to get a reply about my account & lack of services after being customer for 20 years. Please reply to my DM's - I need help urgently

  • SBGBiker SBGBiker (@SBGBiker) reported

    @VodafoneUK forth call to try and cancel a service -its almost like your being deliberately obstructive? @Ofcom

  • Midasworks15 Mina Welsh (@Midasworks15) reported

    @VodafoneUK I do not have an account number for the contract I am submitting a complaint about and, with all due respect as previously mentioned, I have already engaged in 18 hours of DM about this. I will await a response through your formal code of complaint procedure.

  • MariposaHinton Rosa Mariposa (@MariposaHinton) reported

    @VodafoneUK still no service or any admission that there is a service issue in Watlington, Oxfordshire this morning. Hope you are resolving this?