Vodafone Outage Report in Caerphilly, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Merthyr Tydfil |
Phone | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn R 💙💛
(@dawnrose007) reported
@GeorgeMonbiot @VodafoneUK @AhmedShelbaya Great that you're fighting for all of us. Fed up with bad service, long waits on phone calls and nothing helpful on websites to complain.
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Ellie Gomersall 🍉
(@elliebgomersall) reported
The call then automatically hung up after 2hrs and they didn't bother calling me back so now I'm stuck back on hold again. @AhmedShelbaya @VodafoneUK this is the worst customer service I've ever received
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DaisyJane 🇪🇺 💙💛
(@daisy_jane35) reported
from
Grantham, England
@VodafoneUK So now I'm told its £5.00 a month rather than £8.00 so you are stealing £3.00 a month from me. Its not been discounted properly. Your service is disgusting.
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Steve
(@srdempster) reported
@GeorgeMonbiot @VodafoneUK I paid the bill but no apology was made or any attempt to help me to remove the late payment on my credit file. Gave them another chance last month but I couldn’t track my data, min or texts. Was fobbed off by customer service so the 14 days would expire but cancelled before. 2/2
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Aswarki Gamer
(@Aswarki) reported
@VodafoneUK is there an issue with your broadband service?
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Steve
(@srdempster) reported
@GeorgeMonbiot @VodafoneUK are horrendous. Last time I was with them I moved over to another network. They made no attempt to contact me to tell me my final bill. My address, email & phone number was correct. I found out that a final amount was due when I got a missed payment notification 1/2
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nishant shukla
(@NickShukla) reported
How pathetic your network is @VodafoneUK @VodafoneGroup Worst mobile network ever.
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H
(@x___hsh) reported
@VodafoneUK my wifi has been off for most of the day - since atleast 3pm. When will this be resolved? It says on the tool online there’s an outage in my area and has not provided any updates
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Rosa
(@dazedomens) reported
I have never been contacted by @VodafoneUK regarding this, I had to check my credit score to see it massively impacted by an apparent debt of £42. Then try and speak to Vodafone and they refuse to engage or let me pay and start telling me to take proof of ID to a store
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Malc Earnshaw
(@Ernie590) reported
@VodafoneUK my broadband has been down since yesterday afternoon when will it be back up and running