Vodafone outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly, and Blackwood.

City	Problem Type	Report Time
Cardiff	Phone	4 hours ago
Cardiff	Internet	4 days ago
Treharris	Internet	12 days ago
Caerphilly	Phone	1 month ago
Blackwood	Wi-fi	1 month ago
Treharris	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  andy lanyon (@andylance1977) reported 8 minutes ago from Newport, Wales

  @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

• 
  Martyn Lewis (@jabber_taff) reported 9 minutes ago from Cardiff, Wales

  I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

• 
  Kellie Thorne (@kelliethorne) reported 17 minutes ago from Cardiff, Wales

  @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

• 
  Donna (@dmstokes) reported 17 minutes ago from Cardiff, Wales

  @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

• 
  Leigh lawrence (@Leighla11117156) reported 17 minutes ago from Newport, Wales

  @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

• 
  Jeremy Sparkes (@JeremySparkes) reported 19 minutes ago from Cardiff, Wales

  @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

• 
  OTS (@owaintaylorshaw) reported 21 minutes ago from Cardiff, Wales

  @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 23 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  Leigh lawrence (@Leighla11117156) reported 27 minutes ago from Newport, Wales

  @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 29 minutes ago from Dinas Powys, Wales

  @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

• 
  Christopher Cule (@Cule75Cule) reported 34 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 35 minutes ago from Dinas Powys, Wales

  @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

• 
  Paul Vaughan (@PaulVaughan4) reported 41 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Jack Skyrme (@jackskyrme99) reported 43 minutes ago from Pontypool, Wales

  @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

• 
  Samantha Candiotes (@SamanthaCandio1) reported 44 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  Paul Vaughan (@PaulVaughan4) reported 47 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Tom Griffin (@TomOffTheRecord) reported 48 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Ricky Broadhurst (@ltfc4everrb) reported 49 minutes ago from Liswerry, Wales

  @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

• 
  Janey (@FannyIngabout) reported 50 minutes ago from Newport, Wales

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

• 
  Chris Page (@PAYG86) reported 56 minutes ago from Cardiff, Wales

  @muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  thomasaldiamond (@ThomasALDiamond) reported 6 minutes ago

  @VodafoneUK I have just arrived in Spain and my 4g isn't working. I have paid £16 for 8 days of roaming plus my settings seem to be fine. Please help!

• 
  Richard Frame (@rafthemaster) reported 8 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  Craige Timmins (@v8fettler) reported 8 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

• 
  Mike 'The Caretaker' (@MikeSparkes2) reported 8 minutes ago

  @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

• 
  Hasan Ozgan (@HasanOzgan) reported 13 minutes ago

  @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone

• 
  Tom Doyle (@tdoyle1982) reported 20 minutes ago

  @VodafoneUK Absolutely disgusted with your customer service . My 70 year old father rang up to renew his contract and because he only has one service with you he's not valuable enough ., despite being with you over 10 years and some weirdo to start asking him where el he shops

• 
  AxelZUK (@AxelZuk) reported 20 minutes ago

  @VodafoneUK where i live it used to be a field, its now a new build estate. Being an ex field your masts where never designed to give good signal here. No one does. Is there anyone who i can contact to ask about upgrading the masts around here? I know just cust serv will ignore

• 
  Sanford Charles (@SanfordCha59884) reported 27 minutes ago

  @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

• 
  Joan (@JoanyEmd) reported 30 minutes ago

  There's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK

• 
  Mickey Scouse (@ScouserMickey) reported 36 minutes ago

  @YouTube @VodafoneUK its still active as I have a contract? WTF is going on here??