1. Home
  2. Companies
  3. Vodafone
  4. Caerphilly
Vodafone

Vodafone outages and service status in Caerphilly, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Ferndale, and Newport.

CityProblem TypeReport Time
Cardiff Internet 11 days ago
Ferndale Wi-fi 25 days ago
Newport Phone 2 months ago
Cardiff Phone 2 months ago
Cardiff Internet 2 months ago
Treharris Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • Mich_ael77
    Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • ThomasJMumford
    Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales

    @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • owaintaylorshaw
    OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • FannyIngabout
    Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • oitappin
    Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • chelsjones_x
    🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • niccynoonoo
    Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • pixieglas
    Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • Unify_BP
    Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • TCWilkins73
    Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • craigy_james
    Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • EmmaJones65
    Emma Jones (@EmmaJones65) reported from Cardiff, Wales

    Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • oitappin
    Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RushiMunshi
    Rushi Munshi (@RushiMunshi) reported

    @VodafoneUK has quite bad signals for home broadband. Will i be renewing with them? Doubt it based on current performance.

  • djp4cm4n
    Concerned Citizen (@djp4cm4n) reported

    @Grebingrebland @VodafoneUK Facilitating the invasion of uk. Wake up retard 🖕🖕🖕

  • ToeKneeAbs
    ToeKneeAbs (@ToeKneeAbs) reported

    @Alexarmstrong Too bad @VodafoneUK These freeloaders will never be future customers but you'll loose lots of UK Citizens from this!

  • LiabilityLiam
    Liam (@LiabilityLiam) reported

    @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)

  • FefellaLou
    Fefella (@FefellaLou) reported

    @Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told

  • ScottyGB77
    scott 🇬🇧 (@ScottyGB77) reported

    @GBNEWS @Alexarmstrong @VodafoneUK is this right you are giving free sims plus data to illegal immigrants?? I have been a 20 year customer with you lot. I am now leaving, plus my wife and my daughters! I pay £150 a month and you lot give it away to this lot!! Im done!

  • SendCakeFilms
    SendCake Films (@SendCakeFilms) reported

    @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

  • Bobster49213538
    CulchethBobster@Easty 🏆🏆LUFC (@Bobster49213538) reported

    @Jenny_1884 It’s time to cancel @VodafoneUK !

  • BirdyBrexit
    Birdy Brexit (@BirdyBrexit) reported

    Such a bad service from @VodafoneUK ! will never use them again.

  • Adhdman78
    Adhd-man (@Adhdman78) reported

    @VodafoneUK why do I have to pay a monthly bill when illegal migrants get Sims preloaded with 6 months data? You horrible *****, you're part of the problem!