Vodafone outages and service status in Caerphilly, Wales
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Full Outage Map
- Vodafone generated 1 outage signal in the last 24 hours around Caerphilly, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, TV, and Phone.
- The most recent signal from this area was received Apr 14, 9:10 AM GMT+1.
- Wi-fi (38%)
- TV (25%)
- Phone (25%)
- Internet (13%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Blackwood, Hengoed, Cardiff, Newport, and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
Phone | 13 hours ago |
|
Hengoed
|
Phone | 12 days ago |
|
Cardiff
|
Wi-fi | 13 days ago |
|
Cardiff
|
Wi-fi | 16 days ago |
|
Cardiff
|
Wi-fi | 17 days ago |
|
Cardiff
|
TV | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK over a week now with no signal 👍
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Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAlways a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.
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Trudy Walters (@TCWilkins73) reported from Caerleon, Wales@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Rodney Berman (@rodneyberman) reported from Cardiff, Wales@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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andy lanyon (@andylance1977) reported from Newport, Wales@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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🌸 (@chelsjones_x) reported from Caerphilly, WalesDespite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Michael (@Mich_ael77) reported from Cwmbran Central, Wales@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Gavin Price (@GavinMPrice) reported from Newport, Wales@VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jaci Stephen (@welshjaci) reportedDon’t believe a WORD of what @VodafoneUK say when they offer to ‘help’ whn you are struggling. They don’t! They charge you for late payment and send you straight back to square one.
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CityFibre (@CityFibre) reported@CoolHandLuke_82 @VodafoneUK We understand your frustration. Unfortunately, we don't have access to customer-specific outage information or the ability to confirm issues on an individual basis. This is because your service contract and account details are managed by your ISP.
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Bristly 🇬🇧 (@meatcudgel1) reported@Oocnan @VodafoneUK @vodafone No service in south Norfolk for 2 weeks They keep saying maintenance is complete ....every few days changing the completion date. I tried network coverage checker but ...surprise surprise it's not even loading. So as of a few minutes ago I've left Vodafone after many years .
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ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported@VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡
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simon taylor (@simon5843) reported@VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care
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Vodafone Group (@VodafoneGroup) reported@HelenTaylo8847 @VodafoneUK Hi Helen, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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Dave Fox (@foxtechnical) reportedLovely technical advice from @VodafoneUK with a local mast ‘under maintenance’ a whole village suffering. And they want me to reset all network connections losing all Bluetooth/wifi passwords. And it’s will only take 3-5mins of my time. It’s a mast issue not device issue.
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Ceekay (@TheRealCeekay) reported@VodafoneUK could you suggest a contact please, there must be someone who can help? Thanks
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余蔚琳 (@wailam_violet) reported@VodafoneUK I submitted NUC request on 1st Mar & again 2 weeks ago, no code received. Please help! Number: 07435867021, IMEI: 358325959629782 Please send me the unlock code
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K_Bogatyrev (@K_Bogatyrev) reported@VodafoneQatar @VodafoneGroup @VodafoneUK Support chat keeps getting closed without any solution. I’ve asked a simple question twice, and both times the chat was ended with no help. Very poor customer service.