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Vodafone

Vodafone outages and service status in Caerphilly, Wales

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Phone.
  • 50% Wi-fi (50%)
  • 50% Phone (50%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Ferndale, Newport, Cardiff, and Treharris.

CityProblem TypeReport Time
Ferndale Wi-fi 8 days ago
Newport Phone 29 days ago
Cardiff Phone 1 month ago
Cardiff Internet 1 month ago
Treharris Internet 1 month ago
Caerphilly Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • PAYG86
    Chris Page (@PAYG86) reported from Cardiff, Wales

    @muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever

  • djleekee
    Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • tomosvw
    Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • WynfordE
    Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • dmstokes
    Donna (@dmstokes) reported from Cardiff, Wales

    @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • Huwtedwards
    Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • oitappin
    Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

  • SuzanneMRees1
    Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • GavinMPrice
    Gavin Price (@GavinMPrice) reported from Newport, Wales

    @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

  • jackskyrme99
    Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales

    @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • craigy_james
    Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • Mich_ael77
    Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • SophieCloake
    Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • PeterDarney
    peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • jabber_taff
    Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • ltfc4everrb
    Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ManSamBam
    Sam Bam (@ManSamBam) reported

    @MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.

  • pokedstudiouk
    pokedstudio ∞ (@pokedstudiouk) reported

    @Srooney67 @AJRAllModCons @VodafoneUK i’ve never checked mine

  • doingalrighty
    It's just Paul (@doingalrighty) reported

    @Srooney67 @AJRAllModCons @VodafoneUK Stick to football, Sean. You know **** all about that either but nobody cares

  • AmJazmags
    Jas (@AmJazmags) reported

    @AJRAllModCons @VodafoneUK good luck, had same thing with them, after a long time of getting a run around from them eventually negotiated a lower payment back and removal of the credit mark.. would have paid nothing if it wasnt for them screwing my credit score. ****** me over.. will never use them again

  • littlecatdiary
    Alex T (@littlecatdiary) reported

    @AJRAllModCons @VodafoneUK Adrian. Hang on two more years, do not contact them or make any offer of payment, the debt can’t be recovered if you’ve not made a payment or tried to negotiate. Do not accept this so called debt is real.

  • Wendydyson8
    Wendydyson 💜 (@Wendydyson8) reported

    @VodafoneUK very disappointed with lack of care/service to mum . Power of attorney means nothing apparently.Her phone is broken.Had to cancel her contract as been on phone over 50 mins as mum doesn’t know her code.She has memory problems hence I’m power of attorney. #complaint

  • search_andrew
    Andrew Search (@search_andrew) reported

    Never give @VodafoneUK your business. I moved to Lebara who offer better value on the same network. Not my beef. My beef is that when chasing money they owed me at the end of the contract, their CA told me they don’t pay money back unless they are chased! Shocking behaviour.😡😡

  • MichelleBeckett
    Michelle Beckett (@MichelleBeckett) reported

    @NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry

  • roxycampbell
    Roxy (@roxycampbell) reported

    @MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss. The DVLA were terrible for me, they said that they could only refund mum's car tax from the date they received the form, not when it was dated. I had done it to the end of month, as they don't do partials, and lost an extra month because it that.

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Hey @VodafoneUK why does my 4G network suddenly for no reason change to E?