Vodafone

Vodafone Outage Report in Caerphilly, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerphilly, Wales 01/09/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Treharris, Cardiff, Aberdare, Caerphilly, Newport and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Internet
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • monkey__nuts Rob (@monkey__nuts) reported

    Hi @VodafoneUK. I tweeted you earlier about the issue with my mums moving address. You replied, pretty quickly, to DM you. Which I did. With no reply. I've since been on the phone to your call centre for 1.5hrs and....1/2

  • thegeogeo George Fagan (@thegeogeo) reported

    @VodafoneUK error code 2115 on app. Can't open it. Is there a fix please?

  • Footy_Racing0 Donkeys 😂 (@Footy_Racing0) reported

    @VodafoneUK Your customer service is a complete disgrace

  • liamdoc1980 Liam Doherty (@liamdoc1980) reported

    @VodafoneUK you have suspended my account. Stranded in London I just want to pay my bill to get reconnected and simply can’t. Because Tobi your chatbot it is asking me to select options that are non existent. Dreadful website and service.

  • monkey__nuts Rob (@monkey__nuts) reported

    @VodafoneUK My mum has broadband. She has moved house and an engineer has been booked. Your agent has booked the install to her old address. I have been on live chat and eventually told I have to call you. Again. Can't get through due to huge call queue. Help please

  • Antoni_DiSotto Antoni #GTTO 🇺🇦 (@Antoni_DiSotto) reported

    @VodafoneUK my wife is on the phone to you customer services right now, absolutely shocking service. Having mistakenly charged her over £200 for cancelling a sim only contract, it will take 3-5 days to process a refund.

  • ItsOniAl Al x (@ItsOniAl) reported

    Avoid @VodafoneUK at all cost. Useless people with a broken system.

  • Eddystone506 Sustainable Energy Forum (@Eddystone506) reported

    @VodafoneUK Why does your website not return that form if you search "complaint"?

  • Eddystone506 Sustainable Energy Forum (@Eddystone506) reported

    @VodafoneUK where is the complaint form on your website? There doesn't seem to be one.

  • yorkshireskippy Sir Skippy (@yorkshireskippy) reported

    @VodafoneUK saga continues. The router that they said would help the problem, the one that's due today is now not needed. Lvl2 tech said yesterday I needed it. Lvl2 tech said this morning it won't help..... #joke #broadband I can hear the words #youdontknowwhatyouredoing