Vodafone Outage in Caerphilly, Wales

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

 Problems detected at Vodafone

Vodafone problems in the last 24 hours in Caerphilly, Wales

Vodafone Outage Chart in Caerphilly, Wales

September 24: Problems at Vodafone

Vodafone is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(44.74%)
Phone
(37.59%)
Total Blackout
(8.27%)
Wi-fi
(5.64%)
E-mail
(2.63%)
TV
(1.13%)

Vodafone Outage Map Near Caerphilly, Wales

The most recent outage reports and issues originated from Cardiff, Barry, Hengoed, Porth, Aberdare, Pontypridd, Pontypool, Newport and Llantwit Fardre.

Cardiff Phone
Cardiff Wi-fi
Cardiff Total Blackout
Hengoed Internet
Porth Internet
Aberdare Wi-fi

Vodafone in Caerphilly, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:
  • SophieTurner_7 Sophie (@SophieTurner_7) reported from Barry, Wales

    So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money

  • SophieTurner_7 Sophie (@SophieTurner_7) reported from Barry, Wales

    .... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...

  • SophieTurner_7 Sophie (@SophieTurner_7) reported from Barry, Wales

    2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....

  • jackskyrme99 Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales

    @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

  • HavanaPeople HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales

    @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

  • EmmaJones65 Emma Jones (@EmmaJones65) reported from Cardiff, Wales

    Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff

  • rodneyberman Rodney Berman (@rodneyberman) reported from Cardiff, Wales

    @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • taylored_beauty Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales

    @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

  • PAYG86 Chris Page (@PAYG86) reported from Cardiff, Wales

    @muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever

  • dmstokes Donna (@dmstokes) reported from Cardiff, Wales

    @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

  • richard_facer Richard Facer (@richard_facer) reported from Newport, Wales

    @VodafoneUK Easy I speak German. For 2019 I'd really like to help people less fortunate than me. I'm not rich and never will be. But I will give money to people I have watched. Who deserve a chance in life. The ones trying so hard. It's heartbeaking. **** xxx

  • lifeasachild joanna markham (@lifeasachild) reported from Tongwynlais, Wales

    @VodafoneUK blimey customer service is really rubbish just rubbish

  • anneliesmusic Annelies (@anneliesmusic) reported from Cardiff, Wales

    @VodafoneUK what is happening with the service... my 4G is shocking !! #SORTITOUT

  • gina_maggie Georgina Yeomans (@gina_maggie) reported from Cardiff, Wales

    @chloehewitt_ @VodafoneUK Wow I never knew about that! Shame there are no more codes left😞

  • Siyfion Simon Mansfield (@Siyfion) reported from Newport, Wales

    Horrified at the support given by @VodafoneUK’s online chat team. They think it’s ok that my BB is stuck at 6Mbps on a 57Mbps sync’d line. 🤯

  • Jameswhitt1990 Jimbo (@Jameswhitt1990) reported from Cardiff, Wales

    @MoneySavingExp @MartinSLewis They have just phoned me offering a worse deal with EE instead of Vodafone, and have said that they can’t process order because of problems with “credit checks,” without giving any more information. @VodafoneUK do not seem to have any information on credit checks. 1/2

  • RJZ303 Richard Jones (@RJZ303) reported from Caerphilly, Wales

    @VodafoneUK Not where I live it’s not and almost 4 weeks to sort out my SureSignal which is still not working#EpicFail

  • tonydally Tony Dally (@tonydally) reported from Aberdare, Wales

    @VodafoneUK aurevoir goodbye I’m off. Your broadband is awful and you don’t have enough advisers on your chat line. I hope @bt_uk will give a better service.

  • riogregoryx Rio Gregory (@riogregoryx) reported from Trehafod, Wales

    Can’t get service anywhere! What am I paying £49 a month for 😡😡😡😡 @VodafoneUK

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @VodafoneUK sort your customer service out like you ******* bunch of clowns

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE Give a good deal and there may be intersted @VodafoneUK Don't care about my signal issues

  • Mr5CoCoCopp 🌈 Alessia Copp 🦄 (@Mr5CoCoCopp) reported from Abercarn, Wales

    @VodafoneUK Sorry but you guys told me last week you could help me but then you couldn’t and I had to ring up which I keep doing but no one listens!

  • QuietlyKinky Christopher/Chris QK ? (@QuietlyKinky) reported from Newport, Wales

    @VodafoneUK Are you having a network fault in south east wales? There is no 4G in NP20 at the moment

  • rojwatters Richard Watters (@rojwatters) reported from Cardiff, Wales

    @VodafoneUK any news on the Apple Watch series 4 cellular issues? It’s been two weeks now!! I am going to invoke my 30 day right to cancel on Monday

  • rojwatters Richard Watters (@rojwatters) reported from Cardiff, Wales

    @AppleSupport why have you joined with @VodafoneUK for the Apple Watch? They do not have a clue. I have had the watch a week and it’s still not even connected. So many issues with they’re shocking customer service/ technical knowledge.

  • rojwatters Richard Watters (@rojwatters) reported from Merthyr Tydfil, Wales

    @VodafoneUK could you not have briefed your teams on how to set up Apple Watches purchased from Apple on launch day?? Totally clueless very bad service

  • WickedlyWelsh2 ? ANNE JENKINS ? (@WickedlyWelsh2) reported from Cardiff, Wales

    @VodafoneUK @AmazonUK @VodafoneUK #TuesdayTreats! I would treat my Granddaughters x @kodaskrazy

  • cliffmart1960 Martin Jones (@cliffmart1960) reported from Crumlin, Wales

    @VodafoneUK I guess providing support 24/7is a lie,worst company we have ever dealt with

  • cliffmart1960 Martin Jones (@cliffmart1960) reported from Crumlin, Wales

    @VodafoneUK worst company going

  • aj_hine Andrew Hine (@aj_hine) reported from Cardiff, Wales

    Thanks for contacting me by twitter dm @VodafoneUK but you’ve managed to make the situation even worse! I’m hearing great things about @O2 service while @VodafoneUK rates bottom for customer service. After 20 years with @VodafoneUK looks like it’s time to go

  • HollySeymour Holly Seymour (@HollySeymour) reported from Cardiff, Wales

    @VodafoneUK Literally cannot wait until my contract ends! Terrible service, terrible company!

  • caseynicholas95 casey nicholas (@caseynicholas95) reported from Cardiff, Wales

    @VodafoneUK Over 12 days now since I took out broadband and still no connection date after someone cancelled my order with out any explanation why. No help from you guys either as everyone keeps telling me different things.

  • caseynicholas95 casey nicholas (@caseynicholas95) reported from Cardiff, Wales

    @VodafoneUK took out broadband with you well over a week ago, was told my connection date would be today! Still not connected. Very disappointed with the poor service and lack of help from you guys.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • riksterukhc Captain love puff (@riksterukhc) reported

    Hello we’re @VodafoneUK and we’re as much use as tits on a goldfish. Worst customer services I’ve ever dealt with. Attitude problem galore. Good riddance!

  • Cathyy20K cath (@Cathyy20K) reported

    @VodafoneUK Issue still not sorted 😡 I'm now on the phone having to explain myself again

  • noori617 MR (@noori617) reported

    @VodafoneUK No mam i m @VodafoneIN customer they are cheaters

  • noori617 MR (@noori617) reported

    @VodafoneIN @VodafoneUK @VodafoneGroup Still no solution #happytocheat

  • NSussex4 Nathan (@NSussex4) reported

    @VodafoneUK I have been awaiting a call back since Thursday regarding technical issues as well as the fact that you’re not able to provide the speeds you’ve promised and not done anything.

  • bodycIocks cusack (@bodycIocks) reported

    @VodafoneUK could you dm me please, problem with an old contract I’ve had

  • Paulus_Bill1977 Paul Billanie (@Paulus_Bill1977) reported

    @VodafoneUK hi Vodafone are there network problems at the moment...trying to make calls and none are connecting...yes bill is paid before that is asked

  • dmh2504 Donna (@dmh2504) reported

    @VodafoneUK Still working hard to get my pre order... Are you still blaming Apple. I went to the apple store at Brent cross while shopping at the weekend to ask when the delayed stock would reach @VodafoneUK I was told no issues with supply 🤔. May have to look elsewhere at this rate .

  • GiaRose001 Gia lele Amos (@GiaRose001) reported

    Day 6 @VodafoneUK No WiFi.... No new router.. No call.. No help

  • tykelawyer Leeds Maverick (@tykelawyer) reported

    @VodafoneUK 4 days and no assistance. Useless Vodafone. Please cancel my Apple Watch contract.