Vodafone outages and service status in Caerphilly, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Blackwood, Hengoed, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris
|
Internet | 27 days ago |
|
Blackwood
|
Phone | 1 month ago |
|
Hengoed
|
Phone | 2 months ago |
|
Cardiff
|
Wi-fi | 2 months ago |
|
Cardiff
|
Wi-fi | 2 months ago |
|
Cardiff
|
Wi-fi | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
-
Christopher Cule (@Cule75Cule) reported from Cwmbach, WalesAbysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
-
Wyn Emanuel (@WynfordE) reported from Cardiff, WalesHello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
-
Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
-
Chris Page (@PAYG86) reported from Cardiff, Wales@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
-
Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
-
Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
-
KD Hansford (@kdhanz) reported from Aberdare, Wales@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
-
Jules Morgan (@thejoolzman) reported from Penarth, Wales@VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.
-
Jules Morgan (@thejoolzman) reported from Penarth, Wales@VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!
-
J∆MES VIΠCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
-
Michael (@Mich_ael77) reported from Cwmbran Central, Wales@VodafoneUK Same old same old......nothing changes.....the service is just terrible
-
peter darney (@PeterDarney) reported from Penarth, WalesHey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
-
Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
-
Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
-
Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
-
Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
-
Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
-
Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
-
J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
-
Angharad Brown (@AngharadOrtho) reported from Newport, Wales@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Habibi Brother (@0xHabibiBrother) reported@HMRCcustomers Like I said I am not in the country. So I don't know but it's that time of the year so I am pretty sure I have. I have contacted @VodafoneUK to issue me a sim digitally but since I purchased via @currys they are of no help, and I cannot get in contact with Currys.
-
Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨
-
Carla laughs a lot (@CarlaMRS2386) reportedHello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.
-
Womaning (@thebarricade3) reported@athleticsmad41 @IsntWorkingPod @VodafoneUK Then he'll claim discrimination 'as trans' when he's sacked for poor performance/conduct.
-
Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
-
Mr. Alam (@Zain__Cheema) reported🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE
-
Gill R (@thespiralquirk) reportedDearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄
-
Tony (@TonyShots71) reportedMorning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹
-
John from britain (@Johnfo1428695) reported@VodafoneUK @shaunledge52057 Terrible customer services and the service is rubbish
-
MagivaMark (@MagivaMark) reported@VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.