Vodafone outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Merthyr Tydfil.

City	Problem Type	Report Time
Hengoed	Phone	8 days ago
Cardiff	Wi-fi	9 days ago
Cardiff	Wi-fi	12 days ago
Cardiff	Wi-fi	13 days ago
Cardiff	TV	15 days ago
Cardiff	TV	15 days ago

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Trudy Walters (@TCWilkins73) reported 4 minutes ago from Caerleon, Wales

  @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

• 
  J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 5 minutes ago from Dinas Powys, Wales

  @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

• 
  Leigh lawrence (@Leighla11117156) reported 6 minutes ago from Newport, Wales

  @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

• 
  Paul Vaughan (@PaulVaughan4) reported 8 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  Peter N (@gooner1947) reported 9 minutes ago from Blackwood, Wales

  I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 14 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  Leigh lawrence (@Leighla11117156) reported 15 minutes ago from Newport, Wales

  @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

• 
  Neil (@neilbennett0707) reported 16 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Rachel Rowlands (@RaqueldeRowl) reported 18 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Rodney Berman (@rodneyberman) reported 19 minutes ago from Cardiff, Wales

  @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

• 
  Daniel John (@Daniel_John08) reported 26 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Tomos V-W (@tomosvw) reported 26 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Donna Wigmore (@DjDonna105) reported 30 minutes ago from St. Julians, Wales

  @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

• 
  Jules Morgan (@thejoolzman) reported 30 minutes ago from Penarth, Wales

  @VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 31 minutes ago from Dinas Powys, Wales

  @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

• 
  Michael (@Mich_ael77) reported 37 minutes ago from Cwmbran Central, Wales

  @VodafoneUK Same old same old......nothing changes.....the service is just terrible

• 
  Tom Griffin (@TomOffTheRecord) reported 39 minutes ago from Cardiff, Wales

  Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

• 
  Christopher Cule (@Cule75Cule) reported 41 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Jules Morgan (@thejoolzman) reported 50 minutes ago from Penarth, Wales

  @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

• 
  Leigh lawrence (@Leighla11117156) reported 55 minutes ago from Newport, Wales

  @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James (@jimbles1967) reported 4 minutes ago

  @VodafoneUK #youtube My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.

• 
  Jade Nomura (@Jade_Nomura) reported 4 minutes ago

  @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

• 
  B.A.T (@RaaBee195134) reported 4 minutes ago

  @VodafoneUK been let down massively by your activations department with lies. Massively disappointed as this has caused me massive issues

• 
  Wonko42 🐧 (@W0NK042) reported 5 minutes ago

  @VodafoneUK - Broadband issue in SG1 has been over 24hrs now. Any news on when it will be fixed?!?

• 
  Andrew 🍻 (@AndyArsenal17) reported 6 minutes ago

  Hi @VodafoneUK if it’s possible to video chat with people in space how come I struggle for any kind of decent network connection in our major cities. In the past month I have been in London and Birmingham and had to switch to free WiFi in places to get service.

• 
  Mr. Tea (@MrTea_CSGO) reported 7 minutes ago

  @VodafoneUK Interesting scam attempt today. Call from landline claiming to be vodafone with a discount for my monthly payment for being a loyal customer. Scammer is able to generate a 2-FA code to be sent from Vodafone and they ask for the code. Just hung up on them lmao.

• 
  𝙋𝙖𝙞𝙜𝙚 𝙆𝙚𝙣𝙣𝙮. (@naibsela) reported 10 minutes ago

  @VodafoneUK My Xbox Game Pass Ultimate is included with my contract and shows active on the Vodafone webpage but not on the APP, but my Microsoft account says the subscription expired on Feb 3. I need help to sort this as I can't play games on Xbox App due to "no subscription".

• 
  Thetruthbeknown (@Thetruthbeknow1) reported 13 minutes ago

  @VodafoneUK Your service is getting worse each each week continually cutting out all signals - What are you doing?

• 
  Simon Plant (@simonplantphoto) reported 15 minutes ago

  @VodafoneUK 5 months of worsening signal in Somerset. Support say no issues, but field readings show RSRP -123 dBm & SINR -0.3 dB. I have the data. Can someone actually investigate?

• 
  Kevin Smith 🌹☘️ (@mrksmith1975) reported 16 minutes ago

  @VodafoneUK Vodafone your UK customer service is absolutely shocking Most frustrating experience I have had in a long time