Vodafone

Vodafone Outage Report in Caerphilly, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerphilly, Wales 12/31/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly, Newport and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TomBurt58 TomBurton (@TomBurt58) reported

    @MartinSLewis @VodafoneUK Unbelievable poor service from Vodafone after switching BB to Sky. I need voda to specify early termination fee not ' one off charge ' on my final bill £95 so I can claim a refund from Sky. Spent over 1 hour on phone yesterday and got nowhere.

  • IceIce_Maybe Claire Daniels (@IceIce_Maybe) reported

    @VodafoneUK You told me to contact Google which I have been since 21/12 and they have said it's you? How will doing what you have told me to resolve the issue?

  • jjand00 jaz j (@jjand00) reported

    @VodafoneUK Dm is automated so no help at all!

  • tamsynnichol Tamsyn Nichol (@tamsynnichol) reported

    .@VodafoneUK I’m abroad and locked out of my account and cannot find a way to get hold of you. Tried everything. Can you help?

  • Ianmartin_gc8 Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @ThreeUKSupport when is dt2 8zb going to get a decent signal now @VodafoneUK have got 5g :(

  • IceIce_Maybe Claire Daniels (@IceIce_Maybe) reported

    Still struggling getting my freebie when I purchased my Pixel 6 in December! Neither @madebygoogle or @VodafoneUK will accept ownership of the issue and keep sending me back to the other! Very poor service!

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported

    @VodafoneUK hey, do you do any deals for YouTube Premium at all. At the start of my contract I chose Spotify for my son however I’m finding when he’s in hospital especially he likes to watch YouTube and have YT music but the signal doesn’t always allow it….. (1/2)

  • jnapthine Jamie Napthine (@jnapthine) reported

    @VodafoneUK is there a reason why your live chat agents don’t listen to what you are telling them? Is there a way of contacting a real human that listens to your complaint?

  • IkeagoneKatz Neil Mannix (@IkeagoneKatz) reported

    @VodafoneUK is there a problem with the network? Mobile data does not work (27GB) and having to use WIFI

  • deanturneramen Dean Turner (@deanturneramen) reported

    @VodafoneUK 11 days and counting to upgrade to unlimited data plan and still not resolved 🤬 keep getting told it’s being worked on at back office and will take 24 hours, That was last Friday. Shocking customer service.