Vodafone

Vodafone Outage Report in Caerphilly, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerphilly, Wales 03/15/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Newport, Caerphilly and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomMerthyr Tydfil Phone
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCaerphilly Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Leapingpink Nic (@Leapingpink) reported

    @VodafoneUK I am looking to make a complaint about my trade in experience and service. Can you provide a contact number.

  • DerekPrescott Derek Prescott (@DerekPrescott) reported

    @VodafoneUK had issues with my broadband contact yourselves yesterday and was told at 1545 there was a fault and given a ref number. issues this morning rang again didnt want the ref number I was told to use! Told me that it wud be fixed b4 2pm not given ref no no contact poor

  • MakeupbyemZee makeupbyemzee (@MakeupbyemZee) reported

    @VodafoneUK Apparently no one does. Im fed up i feel helpless and so depressed. Im literally being taken for grant. Im with @VodafoneUK for years. I am being treated like i’ve been using free services. You guys showed no loyalty towards a loyal customer

  • danmaby Dan Maby (@danmaby) reported

    @VodafoneUK No. I'm taking my business elsewhere. Vodafone shouldn't make it so hard for customers to BUY from them! I've been misinformed, the representatives have been unaware of internal Vodafone processes and to top it off, downright rude! I am appalled at the way this has been handled.

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • sweetzilla ✨Becky✨ (@sweetzilla) reported

    @VodafoneUK daughter bought a mobile phone of your website and it’s faulty having trouble returning it was told could return it in store apparently you can’t

  • MedEdClare Prof. Clare Morris (@MedEdClare) reported

    @VodafoneUK how do I actually speak to an advisor? Automated service unsatisfactory for my issue. Not happy with service

  • rita_ita R. (@rita_ita) reported

    @VodafoneUK Yesterday I spent hours on the phone with customer service because you changed my plans without warning. I thought everything was fixed. But now I can't make or receive calls & can't get through to anyone in live chat. What is going on???

  • SPEnergyNetwork SP Energy Networks (@SPEnergyNetwork) reported

    @Spencerj_k @VodafoneGroup @VodafoneUK Hi Spencer I can confirm that we're sending out this message using our partner Vodaphone to notify you of our Priority Service Register ahead of the bad weather that can sometimes affect our power network.

  • MemzTabak Memz tabak (@MemzTabak) reported

    @VodafoneUK Can someone please help me ... Im losing the will to live, I have been trying to arrange a Sim swap for the password 6 days and something that should have taken maximum 24 hours as resulted in incompetent vodafone staff taking nearly a week.