Vodafone Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Vodafone
Vodafone is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (14%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly, Newport, Blackwood, Pontypool and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
-
Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
-
Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
-
Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
-
Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
-
Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
-
Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
-
Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
-
Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
-
Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
-
Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
-
Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
-
Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
-
Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
-
andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
-
Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
-
Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
-
Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
-
Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
-
Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
nikolas
(@gadget112) reported
@VodafoneUK No one your signal quality is poor
-
Louise Fysh
(@lfysh) reported
Wow! Absolutely shocking customer service from @VodafoneUK and they wonder why I want to leave???
-
Lynsey
(@ImLynsey) reported
@VodafoneUK I’m a nurse for nhs lothian and I’m trying to apply for a discount code but it’s saying my email is not valid. Please help
-
jade
(@Jadehoosonx) reported
I’m sick of @VodafoneUK I ordered the new iPhone the week it came out for pre order I STILL haven’t received it. Ring to cancel it and they literally make it impossible, worst type of companies to deal with.
-
Donna Beamish
(@DonnaBeamish) reported
@VodafoneUK - appalling customer service. Spent 1 hour on chat without getting to the correct team. Waiting on phone over 1.30. Justified in deciding to leave as prices not even competitive
-
David Gudgeon
(@dgudgeon68) reported
Well what a disappointment today has been. Promised new phone would be delivered today between 8am & 6pm, yet it's 6.30pm and nothing here. Not even contact from courier @DPD_CustUK. First time I've been let down by @VodafoneUK and I've been a customer for around 25/30 years.
-
Seb
(@farquaard1) reported
@VodafoneUK Would you be willing to reimburse me for the lost work this past week and also for my streaming subscriptions I have been unable to access due to your terrible connection and appalling customer service? Please don’t just ask me to send another pointless DM
-
NioTrader
(@NioTrader1996) reported
@VodafoneUK still haven’t received trade in pack after taking out contract on iPhone 12! My complaint ref is 325605, please get back to me asap. Been a month now and still received nothing! Unacceptable
-
Nic Gowland
(@NicGowland) reported
@VodafoneUK my wife has been in a queue to cust service for about 4 hours now!! Surely that can’t be right.
-
Zainab
(@zainababrar93) reported
@VodafoneUK wtf is going on with my 4G and signal????? It’s been days!! Please fix this 😭😭😭