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Vodafone outages and service status in Caerphilly, Wales

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Cardiff, Treharris, Caerphilly, and Blackwood.

CityProblem TypeReport Time
Newport Phone 19 days ago
Cardiff Phone 21 days ago
Cardiff Internet 24 days ago
Treharris Internet 1 month ago
Caerphilly Phone 2 months ago
Blackwood Wi-fi 2 months ago

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • Mich_ael77
    Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • pixieglas
    Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • SophieCloake
    Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • Michell43749136
    Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • thejoolzman
    Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

  • Daniel_John08
    Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • GavinMPrice
    Gavin Price (@GavinMPrice) reported from Newport, Wales

    @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

  • oitappin
    Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

  • dmstokes
    Donna (@dmstokes) reported from Cardiff, Wales

    @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • ltfc4everrb
    Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AJRAllModCons
    Adrian Rogers (@AJRAllModCons) reported

    Hey @VodafoneUK - can someone contact me? Four years ago you cancelled my contract because you had no signal in my village. I’ve been to borrow money today for the first time in 40 years. I have no credit rating because you say I owe £890 from 4 years ago. I’ve spent 6 hours

  • binseyMUFC
    Mark Lancley (@binseyMUFC) reported

    @VodafoneUK I have been a Vodafone customer for a good 25 years + when I joined there was as area that received no service , 25 years on the same !! Where I live 9 years , again service is hit or miss . Not sure why I haven’t left tbh but now is the time

  • chickmurray007
    chick (@chickmurray007) reported

    @Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike

  • manutdazza
    manutdazza (@manutdazza) reported

    @MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that

  • Paul1971EFC
    Paul1971EFC (@Paul1971EFC) reported

    @AJRAllModCons @VodafoneUK Had a similar issue with them with my broadband, they cancelled it because they couldn’t achieve there stated speed and then the account stayed on my credit report for years afterwards, despite me contacting them to remove it

  • PhilipsTruthTM
    Philip’s Truth™ (@PhilipsTruthTM) reported

    @Ronald_McBurger @AJRAllModCons @VodafoneUK In comparison, EE customer service is genuinely world class

  • Rowey_brolga
    rowey_brolga (@Rowey_brolga) reported

    @MichelleBeckett @SkyUK @VodafoneUK We did the same after dads death ,one ****** of a company demanded the original death certificate, I changed residential address to local lawn cemetery ,phone 1800 3825633(letters)and never engaged again

  • pokedstudiouk
    pokedstudio ∞ (@pokedstudiouk) reported

    @Srooney67 @AJRAllModCons @VodafoneUK i’ve never checked mine

  • skywalker1404
    Iain (@skywalker1404) reported

    @MichelleBeckett @SkyUK @VodafoneUK They were awful when my wife passed away absolutely terrible, I had to take to twitter to get any response

  • LAPage101
    Lauren Page (@LAPage101) reported

    @VodafoneUK so your useless call centre stating no service in Ipswich area for 3 days now, no idea when it will be sorted yet you want customers to chase you for compensation when sorted? Surely YOU should be contacting affected customers?! When will this issue be sorted exactly?