Vodafone outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Blackwood, Hengoed, Cardiff, and Newport.

City	Problem Type	Report Time
Treharris	Internet	6 days ago
Blackwood	Phone	21 days ago
Hengoed	Phone	1 month ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Rebecca Cogbill (@beccacogbill) reported 1 minute ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 4 minutes ago from Dinas Powys, Wales

  @VodafoneUK when I port my number over to my account do I call customer service?

• 
  Daniel John (@Daniel_John08) reported 6 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Gavin Price (@GavinMPrice) reported 13 minutes ago from Newport, Wales

  @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

• 
  Leigh lawrence (@Leighla11117156) reported 15 minutes ago from Newport, Wales

  Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

• 
  HavanaPeopleSalsa (@HavanaPeople) reported 15 minutes ago from Cardiff, Wales

  @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

• 
  Claire Taylor (@taylored_beauty) reported 16 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  Tom Mumford (@ThomasJMumford) reported 18 minutes ago from Cardiff, Wales

  @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

• 
  Peter N (@gooner1947) reported 28 minutes ago from Blackwood, Wales

  I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

• 
  Neil (@neilbennett0707) reported 39 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  This is Carl (@Carl_E88) reported 39 minutes ago from Cardiff, Wales

  @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

• 
  Holly Harrison (@Harrison2995) reported 43 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Christopher Cule (@Cule75Cule) reported 44 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  Michael (@Mich_ael77) reported 44 minutes ago from Cwmbran Central, Wales

  @VodafoneUK Same old same old......nothing changes.....the service is just terrible

• 
  andy lanyon (@andylance1977) reported 45 minutes ago from Newport, Wales

  @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

• 
  Jack Skyrme (@jackskyrme99) reported 46 minutes ago from Pontypool, Wales

  @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

• 
  Unify BP (@Unify_BP) reported 48 minutes ago from Cwmbran Central, Wales

  @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 49 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  🌸 (@chelsjones_x) reported 55 minutes ago from Caerphilly, Wales

  Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

• 
  Paul Vaughan (@PaulVaughan4) reported 57 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie Cope (@sophcope4) reported 5 minutes ago

  @VodafoneUK absolutely appalling customer service been with you around 7 years trying since October to upgrade! Complaint logged assured the problem cancelling the order was fixed and yet again it’s cancelled! 🤬

• 
  Navierstokes (@Navierstokes69) reported 13 minutes ago

  @VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.

• 
  Nick Lawton (@Pontemiller) reported 14 minutes ago

  @VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!

• 
  Dann 🧜🏼‍♀️ (@DPB037) reported 14 minutes ago

  @VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.

• 
  Mick Rhodes (@MickRhodes63) reported 16 minutes ago

  Having been with @VodafoneUK for quite a number of years, I've been turned down for a new handset with no explanation. My credit score is rated excellent with 1186 out of 1250. Vodafone just lost a long standing customer.

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 16 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 16 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  CAR0LE (@C4R013256) reported 19 minutes ago

  Hello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)

• 
  DMikeyD (@mikeybhoy01) reported 24 minutes ago

  @Apple @VodafoneUK 8 days have passed. Phone cases and screen protectors have all arrived from China. Phone still not shipped. This is shite service @Apple.

• 
  Simulation Swarm (@SimSwarm333) reported 24 minutes ago

  How can we get out of our contract early with you @VodafoneUK ? You are not providing us with a service ...we are paying good money for no internet whatsoever, we ring your god awful scripted customer call lines and its groundhog day ... 2 weeks of this rubbish