Vodafone

Vodafone Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerphilly, Wales 01/21/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Cardiff, Treharris, Caerphilly, Hengoed and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomTreharris Internet
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomNewport Wi-fi

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • YasodGupta yasod Krishna Gupta (@YasodGupta) reported

    @VodafoneUK actually didn’t understand my problem what actually was I told them it’s transferred to my friend account but they haven’t responded again asking me to pay the bill what a big fraud company it is and more over because of them my credit score is gone down

  • Paulscottynwa Paul Scott (@Paulscottynwa) reported

    Currently tethered to my mates @VodafoneUK because my @EE is down for the 3rd time in a week #Embarrassing

  • LynneCeeney Lynne Ceeney (@LynneCeeney) reported

    @VodafoneUK I'm being plagued with scam "you will be arrested unless you press 1" calls from Vodafone mobile numbers. I block and report, another call comes from new number. Customer services gave me number to text and request call to help, it doesn't work. Pls advise.

  • Elpenor_Dignam Elpenor Dignam🌹 (@Elpenor_Dignam) reported

    @VodafoneUK How about rewarding people with access to customer service who don’t keep you on hold for two hours to tell you it’s not their problem.

  • SWSouthwick Stefan Field (@SWSouthwick) reported

    Is it just a coincidence?? I called @British_Airways earlier and now getting scam calls from a whole range of different countries! Had this number for years and never happened before. @VodafoneUK any way of blocking them permanently??

  • andreianu Paul Andreianu 🇪🇺🇷🇴🇬🇧 (@andreianu) reported

    @VodafoneUK No show for the second day in a row. Wtf?!? And since nobody is answering the phone at customer service I want to terminate the contract.

  • DorsetDogPaul Paul Hampton (@DorsetDogPaul) reported

    @VodafoneUK has Vodafone lost control of its customer service? So many people complaining that it takes 40mins to get through every time I try. Time to get UK call centres...

  • GemmaWhelan_X Gemma Whelan (@GemmaWhelan_X) reported

    13 phone calls & 6 hours later still nowhere further. @VodafoneUK are a complete joke of a company. NEVER get a phone contract with them!

  • Indie_RetroNEWS INDIERETRONEWS (@Indie_RetroNEWS) reported

    @VodafoneUK @primevideouk Very suspicious that this tweet goes up about @primevideouk and I just get a scam phone call claiming to be from Amazon Prime saying I owe nearly £400 or my account will be removed (Auto generated call). I don't have prime, never have

  • im_rnirmal Nirmal Kumar R (@im_rnirmal) reported

    Dear @VodafoneGroup @VodafoneUK @VodafoneIreland No matter, how many countries you provide service, but the network coverage is the Concern and it's poor in Chennai #vodafoneidea #Vodafone #TRAI