Vodafone

Vodafone Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerphilly, Wales 11/18/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Blackwood, Caerphilly, Cardiff, Pontypool, Pontypridd, Pontyclun, Hengoed and Bargoed.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Phone
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • lovemonkey1001 Chris Kent-ledger (@lovemonkey1001) reported

    @VodafoneUK utter rubbish service. Stuck in a contract and silky amount needed to be paid to move to another service provider. Technical service no use. Sporting events and large shows. Phone is useless. Other providers can provide a service where a phone can be used.

  • alex_green84 Alex Green 💙 (@alex_green84) reported

    Hi @VodafoneUK, we’ve had no network since yesterday. I’ve reported it on the website twice yet you’re still saying there’s no issue.

  • SecretGrandPrix SecretGrandPrix - Silverstone 2022 (@SecretGrandPrix) reported

    the @VodafoneUK signal was so poor that this wasn't possible. In some ways it was great to get away from the internet / social media for a few days, in other ways it was frustrating to be sat next to others who could watch @SkySportsF1 and be up to date with all the results and

  • andydunnuk Andy Dunn (@andydunnuk) reported

    @VodafoneUK a loyal customer feeling very frustrated. 2 unsuccessful store visits to collect a web order upgrade + 3 phone calls lasting 3 hours in total = how not to do #customerservice. Please be better 🙏🏼

  • JDOtters Otto (@JDOtters) reported

    @VodafoneUK please contact me. I have been experiencing the worst customer service I have ever had. 1 week of calls, online chats and misinformation. You are about to lose this family of customers for life.

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported

    @VodafoneUK Please concentrate on #FeelTheConnection across Britain 🇬🇧!! Service is shocking

  • mrsrachelohara Rachel O'Hara (@mrsrachelohara) reported

    @VodafoneUK part 1. absolutely disgusting service! Was meant to be connected to your broadband service yesterday, no connection all day. Called and was told service needed to be rebooted. Waited again, nothing happened. Please read part 2.

  • fascinatorfun Fionna O'Leary, 🕯🇪🇺 (@fascinatorfun) reported

    @VodafoneUK Have you TRIED doing what you suggest? I suggest you do Read my tweet Orders put in not being fulfilled so they have run out of SIM cards @VodafoneUK Yuliia arrives the day after tomorrow I have no solution I even tried the Red Cross through their site. Emails bouncing back

  • fascinatorfun Fionna O'Leary, 🕯🇪🇺 (@fascinatorfun) reported

    @VodafoneUK where are the 200k free SIM cards you said you issued to charities for 🇺🇦 refugees coming to the UK? Under 90k refugees have arrived I’ve contacted the national charities They say their 2nd order was never fulfilled. Still waiting. My refugee arrives Thursday

  • Ethones Beth (@Ethones) reported

    @VodafoneUK is it possible to request a call back from an agent to help resolve an issue? All my calls are restricted, even to Vodafone numbers