Vodafone Outage Report in Caerphilly, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (15%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, Cardiff, Newport, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Newport |
Wi-fi | |
| Hengoed |
Internet | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
-
Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
-
Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
-
Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
-
Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
-
🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
-
Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
-
peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
-
Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
-
Gavin Price
(@GavinMPrice) reported
from
Newport, Wales
@VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks
-
Janey
(@FannyIngabout) reported
from
Newport, Wales
@maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.
-
Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
-
Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
-
Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
-
Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
-
Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
-
Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
-
Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
-
Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
-
Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
-
Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Vicky Ollerton
(@OllertonVicky) reported
@VodafoneUK Absolutely appalling customer service from you. 2nd lost phone in transit and you are prepared to do nothing about it!! Shocking that I have been waiting for this phone from the end of November and your only advice is to be patient!!! Absolute joke
-
Morayo
(@Morayo48223818) reported
@VodafoneUK @barnardos Vodafone your staff are so incompetent and managed to **** up a simple faulty device exchange for over a month now with your agents telling conflicting things every single time!! I am tired of calling vodafone everyday!!! I have been a customer for 9 years and this is shocking
-
thompson
(@thompso55669937) reported
@VodafoneUK my sure signal booster version 3 is not working. I have tried switching on and off and plugging cable in different port in router. WiFi is working. 2 yellow light flashing or 1 white light. What is wrong?
-
BenStiff
(@Benjie_S) reported
I didn’t know that @VodafoneUK customer care team was trained to shout at customers down the phone and then put them on hold for so far 45 mins and refuse to pick it back up! On top of that they are trying to charge me £180 for my bill! @VodafoneUK care to see explain this?
-
Vicky Ollerton
(@OllertonVicky) reported
@VodafoneUK That's about as helpful as your customer service agent that I spoke to this morning! 3 weeks wait and 2 lost deliveries and all I am told is to wait longer! Shocking!
-
Catriona
(@catrionapalooza) reported
It's bad enough that @VodafoneUK won't let me change the name on my account from my full legal name that feels like a needle in my chest every time I see it, but continuing to use it in marketing texts even after I've opted out is bordering on abusive.
-
David Bashford
(@DavidBashford) reported
@VodafoneUK Customer Service is shocking today. Even worse it appears purposeful. #Vodafone
-
Chris Comley
(@ccomley99) reported
@VodafoneUK very disappointed we have customers in the CB10 / CB21 area with poor or no service now for over a week. We will no longer be recommending LTE as a viable alternative to broadband.
-
Miss Dreznin
(@ldreznin) reported
@VodafoneUK Engineer was supposed to call between 8am and 1pm today to help install my new broadband, but no call yet? Modem has been delivered, so am happy to have a phone call any time today for guidance. Thanks in advance!
-
Gemma
(@gemmaawhitby) reported
@VodafoneUK I am never leaving Vodafone