Vodafone Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Vodafone
Vodafone is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil, Newport, Cardiff, Caerphilly, Treharris and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Phone | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Asif Rashid
(@Asif786_Jhe) reported
@VodafoneUK Would defo have to be my wife, she keeps the family strong and together, we got Vodafone on about 3 phones and have never had any sort of problem, would defo recommend it, I went turkey and was able to use part of voda roaming to call the mrs and stay in touch
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Elizabeth Howett
(@Loopielizzie) reported
@VodafoneUK @TomLittlehales No been told about issues have you just logged on for the day? Your call center have had multiple calles from people telling them about the issues
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Pete Donohue
(@peterdonohue1) reported
@VodafoneUK The person who fixes the technical issues for Vodafone! - Hello. Sorry that we couldn't call you back at the agreed time (10am)due to technical issues. Just to confirm, we'll try to call you back after 5pm to talk through your query, as agreed. We hope to speak with you soon.
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James F-G 🇬🇧🏏🏎🍺🚴🏻♂️🎺🏉🏁
(@JFG_78) reported
@VodafoneUK @hannahburgesspr Since when was a customer service issue a 'journey'??? I've been on three 'journeys' in the past with #vodafone, and all three ended up in #destinationdisappointed. My advice Hannah - walk away from Vodafone asap, and take your 'journey' with someone else instead... #bonnechance
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Kirsty Nicholass
(@KirstyNicholass) reported
@VodafoneUK I have tried to contact your customer service on 0333 304 0191. Each time I was scheduled a call back only for the call to be cut off every time one of your agents called. I have dm’ed my email and account number. Please can I cancel my broadband contract.
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Tom Simpson
(@epicbailer88) reported
@VodafoneUK is broadband down at the moment. I cannot connect to my WiFi. Please can someone help me
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MpiR
(@MpiR_Music) reported
@VodafoneUK Did you know that it is not possible for a Voxi customer to upgrade to a Vodafone plan? I am also a Vodafone customer and so far neither the Voxi support team nor the Vodafone support team could offer me a solution. Customer service team feel free to DM me.
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Rob Morris
(@RobJamesMorris) reported
@TomLittlehales @Loopielizzie @VodafoneUK I DM'd Vodafone earlier, got asked lots of security questions and then didn't get a response as to why my broadband is down and what's being done to resolve the issue. Very poor.
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Helga the Furious
(@HelgatheFurious) reported
@VodafoneUK anyone from VF want to get back re outage? Costing precious time, money and data.....
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MpiR
(@MpiR_Music) reported
@VodafoneUK My problem in short. The data amount of my Voxi contract is insufficient. Using the MyVodafone app I was now transferred from Vodafone to Voxi support two times. Currently stil in a chat with the Voxi support on the MyVodafone app. I would not mind to change to Vodafone.