Vodafone Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Treharris and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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nicolla stewart
(@redhallrage) reported
@VodafoneUK @VodafoneGroup extremely upset customer who has been with you for over 20years. Not received sons phone that was ordered at the beginning of Dec for Xmas. Lost in transit, have escalated this and still not getting anywhere now the 4th January and Son has no present!
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forestdweller
(@lynbarwick) reported
from
Marden's Hill, England
@VodafoneUK is there anyone there? Trying to sort my elderly father’s new connection and cannot speak to a human! He’s been left with no working landline. Crucial at his age to have a working phone! Poor service.
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Paul Durrant
(@Leafs1201) reported
@VodafoneUK With all respects Ive been in DM’s with 4 different people now for over 4 hours and have just been asked by the latest person/bot what devices have the problem, amazing after 4 hours that no one knows and I still have no answers, this service is truly awful
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customerservicetroll
(@CS_Troller) reported
@MartynGould @VodafoneUK Now this is customer service done right! Well done @VodafoneUK, leading by example!
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Victoria Frid
(@VictoriaFrid_x) reported
@VodafoneUK My New Year’s tech resolution is to buy an iPhone 14. #VodafoneTreats
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krutin desai
(@desai_krutin) reported
Stop calling my 5 numbers for Bill payment numbers are 9909021973 and 6359729005 and 8866699788 and 2 others it's clear harrasment why are you create trouble for customers you are calling frequently it's clear harrasment @ViCustomerCare @VodafoneUK @VodafoneIdeaIN
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j
(@wembleyrules) reported
@VodafoneUK You sent my personal information via the post to the wrong address (wrong town and never connected to me!). Surely a challenge for GDPR. Still waiting for you to 'investigate' and get back to me. What's going on? Do you advise that I ask the ICO what to do?
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madame économiste
(@FeliciaAyensua) reported
@esthergbenz The phone has come but Vodafone have added another £48 on top of the bill. They won’t let me cancel my current pay monthly rolling thing so now I have to pay £124 next month?? @VodafoneUK COME & account for this crime!!
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Johnny Housego
(@johnnyhousego) reported
@VodafoneUK I’ve been passed between multiple advisors, had many tickets open and have just been told it’s going to take ANOTHER 48 hrs to fix my problem. How can moving a service from 1 device to another be this hard and take this long. Really very, very poor. #CustomerService
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Alicia Murrell✶
(@aliciamurrell91) reported
@VodafoneUK I had to cancel my broadband (cooling off period) because my landlord hasn’t responded about permission for new line drilling etc. I have a router here already, can I keep it until I have permission and redo my contract or do I need to send it back? Thanks