Vodafone outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Blackwood, Hengoed, Cardiff, Newport, and Merthyr Tydfil.

City	Problem Type	Report Time
Blackwood	Phone	4 days ago
Hengoed	Phone	16 days ago
Cardiff	Wi-fi	17 days ago
Cardiff	Wi-fi	20 days ago
Cardiff	Wi-fi	21 days ago
Cardiff	TV	23 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Daniel John (@Daniel_John08) reported 1 minute ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

• 
  Leigh lawrence (@Leighla11117156) reported 5 minutes ago from Newport, Wales

  @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 8 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Rebecca Cogbill (@beccacogbill) reported 11 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  Trudy Walters (@TCWilkins73) reported 14 minutes ago from Caerleon, Wales

  @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

• 
  KD Hansford (@kdhanz) reported 15 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 16 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  OTS (@owaintaylorshaw) reported 21 minutes ago from Cardiff, Wales

  @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

• 
  Tim Bishop (@WelshBish) reported 21 minutes ago from Caerphilly, Wales

  @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

• 
  Lydia (@LydiaM87) reported 22 minutes ago from Cardiff, Wales

  @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

• 
  Tom Griffin (@TomOffTheRecord) reported 30 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Sophie Cloake (@SophieCloake) reported 33 minutes ago from Cardiff, Wales

  @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

• 
  Leigh lawrence (@Leighla11117156) reported 34 minutes ago from Newport, Wales

  Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

• 
  Tomos V-W (@tomosvw) reported 34 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Tom Griffin (@TomOffTheRecord) reported 35 minutes ago from Cardiff, Wales

  Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

• 
  HavanaPeopleSalsa (@HavanaPeople) reported 37 minutes ago from Cardiff, Wales

  @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

• 
  Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported 37 minutes ago from Cardiff, Wales

  @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

• 
  Lee Smith 🌻 (@djleekee) reported 46 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  Craig James (@craigy_james) reported 51 minutes ago from Cardiff, Wales

  @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

• 
  Leigh lawrence (@Leighla11117156) reported 56 minutes ago from Newport, Wales

  @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie A (@JamieAdStories) reported 2 minutes ago

  I am so fed up with @VodafoneUK as they are really rubbish when it comes to broadband and providing a contact to deal with problems.

• 
  Pioneer Lifter (@PioneerLifter) reported 7 minutes ago

  So unhappy with @VodafoneUK Terrible communication and service. Switched to them and two broken routers. My line switch took an extra two days. And they didn't communicate properly regarding a delivery exchange that had a DPD driver badgering my wife at the door

• 
  DMikeyD (@mikeybhoy01) reported 12 minutes ago

  @Apple @VodafoneUK 8 days have passed. Phone cases and screen protectors have all arrived from China. Phone still not shipped. This is shite service @Apple.

• 
  Alli O'Hara No. 3665 on a translist... 🙄🤡🌍 (@badgersrock22) reported 13 minutes ago

  @VodafoneUK - we signed up to a new contract with a new phone. Not ONE WORD about the delivery of the new phone (I'm moving on from a housebrick!) but you've started charging us the new rate for the non existent phone - what next - do we cancel the whole shooting match?! Poor.

• 
  Luke 🇬🇧 (@CoolHandLuke_82) reported 13 minutes ago

  @VodafoneUK @CityFibre No internet for 2 days, due to a pole down. I have repoted the incident but have had no updates on what’s happening. Can anyone look into this if a DM with more details is sent?

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 14 minutes ago

  Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  Katherine Lockett (@KatherineLocke3) reported 14 minutes ago

  @VodafoneUK How am I being charged £300+ to cancel a service you never activated? You had my PAC code and still failed to migrate my number. This is a serious customer service failure @Ofcom needs to be aware of this.”

• 
  Vodafone Group (@VodafoneGroup) reported 16 minutes ago

  @HelenTaylo8847 @VodafoneUK Hi Helen, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.

• 
  B.A.T (@RaaBee195134) reported 17 minutes ago

  @VodafoneUK been let down massively by your activations department with lies. Massively disappointed as this has caused me massive issues

• 
  JohnMJ (@JohnMJames1) reported 18 minutes ago

  @ThingsByNik @VodafoneUK Apparently they are doing some work on the mast in Rainhill village which might be affecting it. Mine has been poor since I switched 6 months ago. It’s practically a dead signal when I’m in Dentons Green watching FC St Helens. Disappointing