Vodafone Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Newport, Caerphilly, Treharris and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Merthyr Tydfil |
Phone | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Claire Taylor
(@taylored_beauty) reported
from
Llantwit Fardre, Wales
@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Courses For Careers
(@Courses4Careers) reported
To give more information, we have been calling your team for a few weeks now and been talking to them for hours - mainly because of how often they put us on hold. They try nothing to actually solve the problem. @VodafoneUK
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John Bell
(@PlasFron) reported
@VodafoneUK Just been informed that, 'they're not an instant messaging service'. 'Instant'? After nearly three hours?
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James Storer
(@JamesStorer) reported
@VodafoneUK Hey Tom, nope, I don't need a PAC code. I just want to cancel my account and it seems nuts that I should have to phone you to do something so simple and ultimately is a digital process for your support team.
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Jack
(@JackRalston) reported
@VodafoneUK So BT have been to one of the addresses and mentioned the issue is with the fibre ports attached to the green cabinet. BT engineer has suggested everyone's tells their provider to get an engineer out. What's the procedure with Vodafone? She's not had any broadband for 4 days now
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KNTSHTWNCTS
(@KtcClarence) reported
My phone line has been down for a WEEK. I owe them no money and the year is 2021. Utter shitcuntery from @VodafoneUK
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Dom
(@baileyda86) reported
@VodafoneUK hiya, I cancelled my account last month and was told not to cancel my dd until my final bill as I paid upfront for the bills I may be due a refund. However had no bill or final bill but u have took another month out my bank
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Courtney
(@courtney_delieu) reported
The man in Oxford @VodafoneUK store was very rude. So I called instead as the people on the phone are always so much nicer. Thanks for sorting it @VodafoneUK but deffo need to sort your staff out in store.
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Major Gill
(@Maj4u2nv) reported
@AhmedShelbaya I am still waiting for your office to connect my line. I have 4 lines with @VodafoneUK and have always paid my bills on time so what is the problem here? As you are the ceo of @VodafoneUK I am asking you to take charge of this. It’s 13 days now and a disgrace!!!!!
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DJ
(@CasualFisher) reported
@VodafoneUK Yep tried that and even a different device, I think something’s wrong with the checkout process. Add a SIM only plan to your basket, hit checkout then wait 10 seconds and you should get the same issue
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Matthew Middleton
(@MiddleMatthew) reported
Currently into the hour mark waiting for @VodafoneUK customer service one of the reasons I’m leaving this network ..if it ever lets me .. so bad .. has anyone got recommendations for a better phone network? #phone #nufc #help