Vodafone outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly, and Blackwood.

City	Problem Type	Report Time
Cardiff	Internet	11 hours ago
Treharris	Internet	9 days ago
Caerphilly	Phone	1 month ago
Blackwood	Wi-fi	1 month ago
Treharris	Internet	2 months ago
Blackwood	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Paul Vaughan (@PaulVaughan4) reported 3 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Leigh lawrence (@Leighla11117156) reported 15 minutes ago from Newport, Wales

  Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

• 
  Neil (@neilbennett0707) reported 15 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Samantha Candiotes (@SamanthaCandio1) reported 19 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 22 minutes ago from Dinas Powys, Wales

  @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

• 
  Claire Taylor (@taylored_beauty) reported 25 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  Anthony Hughes (@martyrant) reported 28 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  Lydia (@LydiaM87) reported 29 minutes ago from Cardiff, Wales

  @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 29 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  KD Hansford (@kdhanz) reported 30 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Paul Vaughan (@PaulVaughan4) reported 32 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Rachel Rowlands (@RaqueldeRowl) reported 33 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Jules Morgan (@thejoolzman) reported 34 minutes ago from Penarth, Wales

  @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

• 
  Anthony Hughes (@martyrant) reported 35 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  Christopher Cule (@Cule75Cule) reported 35 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  Leigh lawrence (@Leighla11117156) reported 42 minutes ago from Newport, Wales

  @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

• 
  KD Hansford (@kdhanz) reported 42 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Leigh lawrence (@Leighla11117156) reported 51 minutes ago from Newport, Wales

  @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

• 
  Tom Mumford (@ThomasJMumford) reported 53 minutes ago from Cardiff, Wales

  @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

• 
  Michael (@Mich_ael77) reported 56 minutes ago from Cwmbran Central, Wales

  @VodafoneUK Same old same old......nothing changes.....the service is just terrible

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Paul Fradgley (@gpfradgley) reported 5 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

• 
  Dean Jones (@dean_jones91) reported 5 minutes ago

  @VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 5 minutes ago

  @VodafoneUK what’s going on with the poor signal in north west Shropshire Oswestry area only 1 bar of 4g no internet connection?

• 
  Vyas Kondreddi (@vyaskn) reported 5 minutes ago

  @VodafoneUK I am facing a technical issue with home broadband for over 36 hours. Your support team on the phone has not been helpful. They say the issue is with 3rd line support, but are not giving me any updates, and missing the promised call back slots. Please can you escalate

• 
  Jason (@btc8500) reported 6 minutes ago

  @VodafoneUK Still struggling to make a decent phone call. And yet you take over £160 a month off me and I get ****** service Thanks

• 
  Stacey Edwards ☺ (@Staceyedwards29) reported 10 minutes ago

  @VodafoneUK can someone help me please ??

• 
  Craige Timmins (@v8fettler) reported 12 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

• 
  FM (@FOY54L) reported 12 minutes ago

  @VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.

• 
  AxelZUK (@AxelZuk) reported 12 minutes ago

  @VodafoneUK where i live it used to be a field, its now a new build estate. Being an ex field your masts where never designed to give good signal here. No one does. Is there anyone who i can contact to ask about upgrading the masts around here? I know just cust serv will ignore

• 
  Kartikay Maloo (@maloo_kartikay) reported 13 minutes ago

  What a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK