Vodafone

Vodafone Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caerphilly, Wales 10/15/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Pontyclun, Caerphilly, Cardiff, Hengoed, Bargoed and Pontypridd.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomPontyclun Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomHengoed Internet
United KingdomCardiff Phone

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • cogitodexter Cogito Dexter 🇺🇦 (@cogitodexter) reported

    For gods sake @VodafoneUK get rid of the customer services line's hold music that features WHISTLING. It's EXCRUCIATINGLY PAINFUL to listen to on a phone speaker, especially for someone with a hearing disability.

  • Ci_rah ☄️💥Ciara🍇🌺 (@Ci_rah) reported

    @VodafoneUK hi, is there an issue with your online store? I’ve been trying to check out and keep getting a “something went wrong” error

  • paddywifie michelle (@paddywifie) reported

    @VodafoneUK @Wimbledon How many people actually win ? I I never hear anyone say that they win anything

  • 58paulb Paul the Other One🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🤘🍷🏉🐱 (@58paulb) reported

    @WilloWispish @VodafoneUK Look into Lebara. They're on the Vodafone network anyway.

  • LordKurisu Kurisu (@LordKurisu) reported

    @VodafoneUK Hi there, thanks for your reply, my connection is slow on both wired and Wi-Fi devices, I have plugged the router back into the test socket on the wall but it didn’t seem to make any difference. I will have to check again tonight after work

  • Alaluk2 Alaluk (@Alaluk2) reported

    @VodafoneUK is it that hard for your live chat to help without sending people to millions of other staff over and over then say they are going to sort the problem and never sort it weeks or even months later what a joke of customer service you have

  • pottsy_mariner Bedlington_mariner (@pottsy_mariner) reported

    Has never ever ever ever had such bad customer service as I have received from @VodafoneUK today.....

  • davidlaud David Laud (@davidlaud) reported

    @virginmedia 18 months of disastrous service. The current “open” referenced complaint concerns billing errors despite being assured it had been resolved. For added spice this tweet comes to you courtesy of @VodafoneUK 4G because I have, yet again, no broadband!

  • blakemwest Blake West (@blakemwest) reported

    @VodafoneUK @OpenreachHelp My broadband is down. RG21 5 area of Basingstoke. Guessing this is due to the openreach network damage on other end of the town?

  • jode_may Jodie (@jode_may) reported

    @VodafoneUK I have been put on hold for nearly 3 hours so far today after you have cancelled my broadband instillation without informing me in the middle of my sons gcses. I'm still currently on hold. Not happy. Your customer service is poor at most