Vodafone outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Cardiff, Treharris, Caerphilly, and Blackwood.

City	Problem Type	Report Time
Newport	Phone	5 hours ago
Cardiff	Phone	2 days ago
Cardiff	Internet	6 days ago
Treharris	Internet	15 days ago
Caerphilly	Phone	1 month ago
Blackwood	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Sophie Cloake (@SophieCloake) reported 12 minutes ago from Cardiff, Wales

  @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

• 
  Gavin Price (@GavinMPrice) reported 14 minutes ago from Newport, Wales

  @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

• 
  Peter N (@gooner1947) reported 15 minutes ago from Blackwood, Wales

  I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

• 
  Nicola Collyer (@niccynoonoo) reported 21 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  Christopher Cule (@Cule75Cule) reported 21 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  Emma Jones (@EmmaJones65) reported 22 minutes ago from Cardiff, Wales

  Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff

• 
  Ricky Broadhurst (@ltfc4everrb) reported 27 minutes ago from Liswerry, Wales

  @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

• 
  Rebecca Cogbill (@beccacogbill) reported 28 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  Tom Griffin (@TomOffTheRecord) reported 30 minutes ago from Cardiff, Wales

  Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 32 minutes ago from Dinas Powys, Wales

  @VodafoneUK when I port my number over to my account do I call customer service?

• 
  andy lanyon (@andylance1977) reported 34 minutes ago from Newport, Wales

  @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

• 
  Anthony Hughes (@martyrant) reported 34 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  Paul Vaughan (@PaulVaughan4) reported 36 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Holly Harrison (@Harrison2995) reported 38 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Kellie Thorne (@kelliethorne) reported 39 minutes ago from Cardiff, Wales

  @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

• 
  KD Hansford (@kdhanz) reported 48 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Tom Griffin (@TomOffTheRecord) reported 50 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Daniel John (@Daniel_John08) reported 52 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

• 
  Dan Tappin (@oitappin) reported 54 minutes ago from Cardiff, Wales

  @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

• 
  Unify BP (@Unify_BP) reported 55 minutes ago from Cwmbran Central, Wales

  @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IainMcCallum (@Iain_McCallum) reported 7 minutes ago

  @VodafoneUK - two weeks ago the same problem as today. I cannot function without the connection you are supposed to provide and for which I have dutifully paid for 23 years. Your customer service is a DISGRACE.

• 
  Bri Hammond (@big1481b) reported 7 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  JMF1498 (@JMF1498) reported 10 minutes ago

  @VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.

• 
  FINGERSJOHN✌ (@jnafr) reported 12 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

• 
  Danielle Price (@missD_price) reported 13 minutes ago

  What an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡

• 
  AxelZUK (@AxelZuk) reported 13 minutes ago

  @VodafoneUK where i live it used to be a field, its now a new build estate. Being an ex field your masts where never designed to give good signal here. No one does. Is there anyone who i can contact to ask about upgrading the masts around here? I know just cust serv will ignore

• 
  Tom Doyle (@tdoyle1982) reported 13 minutes ago

  @VodafoneUK Absolutely disgusted with your customer service . My 70 year old father rang up to renew his contract and because he only has one service with you he's not valuable enough ., despite being with you over 10 years and some weirdo to start asking him where el he shops

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 15 minutes ago

  At 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?

• 
  jas Brown (@jzyb) reported 15 minutes ago

  @VodafoneUK how can someone in one of your stores change my account from personal to sole trader is beyond me. Now saying I can’t upgrade until this is changed but no one willing to sort it out. Such poor service received in store today and through chat line

• 
  Tevis Knight (@tak_1505) reported 16 minutes ago

  @VodafoneUK 3 days now with no Wi-Fi, none of your call centre customer service agents can help, no openreach engineers working on any of the cables nearby ??