Vodafone outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent Vodafone outage reports came from the following cities: Blackwood, Hengoed, Cardiff, Newport, and Merthyr Tydfil.

City	Problem Type	Report Time
Blackwood	Phone	1 day ago
Hengoed	Phone	13 days ago
Cardiff	Wi-fi	14 days ago
Cardiff	Wi-fi	17 days ago
Cardiff	Wi-fi	18 days ago
Cardiff	TV	20 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Christopher Cule (@Cule75Cule) reported 3 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 9 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  Holly Harrison (@Harrison2995) reported 10 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Daniel John (@Daniel_John08) reported 16 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

• 
  Jules Morgan (@thejoolzman) reported 17 minutes ago from Penarth, Wales

  @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

• 
  Leigh lawrence (@Leighla11117156) reported 17 minutes ago from Newport, Wales

  @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

• 
  Jules Morgan (@thejoolzman) reported 17 minutes ago from Penarth, Wales

  @VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.

• 
  Nicola Collyer (@niccynoonoo) reported 20 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  Daniel John (@Daniel_John08) reported 25 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Ade (@Bubwal) reported 26 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Russell S Downe (@Welshspencer) reported 28 minutes ago from Penarth, Wales

  @VodafoneUK when I call customer service I expect to be able to understand what they say

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 29 minutes ago from Dinas Powys, Wales

  @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

• 
  Tomos V-W (@tomosvw) reported 29 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Dan Tappin (@oitappin) reported 35 minutes ago from Cardiff, Wales

  @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

• 
  Leigh lawrence (@Leighla11117156) reported 38 minutes ago from Newport, Wales

  @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 41 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  Michael (@Mich_ael77) reported 49 minutes ago from Cwmbran Central, Wales

  The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

• 
  Tom Griffin (@TomOffTheRecord) reported 55 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Neil (@neilbennett0707) reported 56 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  andy lanyon (@andylance1977) reported 58 minutes ago from Newport, Wales

  @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ceekay (@TheRealCeekay) reported 9 minutes ago

  @VodafoneUK could you suggest a contact please, there must be someone who can help? Thanks

• 
  Ian Newson (@iannewson) reported 13 minutes ago

  @VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.

• 
  LukeHausen (@CantCancelLuke_) reported 14 minutes ago

  @VodafoneUK already having issues. Your app doesnt even work, emails never are received, the booster box doesnt connect. Insane. Good stuff, well done 👏👏 10/10 donkey 💩

• 
  SB78 (@Steve_Butler) reported 15 minutes ago

  @VodafoneUK Ever since I switched to you I've had connectivity problems I've constantly called for help & nothing works Luckily my contract runs out in a couple of months Can't wait I regret switching to you Can't wait to leave

• 
  Sol (@SolWielkop) reported 15 minutes ago

  God awful experience with @VodafoneUK - despite repeated attempts to close an account they cannot take simple instructions.

• 
  my (@vngtmy) reported 17 minutes ago

  @vodafoneuk I cannot call you, your chatbot cannot solve my issue, but it also can't put me through to an agent or add me to a queue for an agent. do I just die now?

• 
  Nick Lawton (@Pontemiller) reported 21 minutes ago

  @VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!

• 
  sharon brill (@shazzy1978) reported 26 minutes ago

  @VodafoneUK No Mobile service or internet mobile

• 
  NZF (@Naz91199) reported 30 minutes ago

  @VodafoneUK how can I make a complaint and speak to someone in the UK? I have had no internet for over a week now and open reach are doing a terrible job and I'm getting no where with Vodafone as well.

• 
  TheMskedPrancer #NotMyPrimeMinister (@themskedprancer) reported 30 minutes ago

  @Oocnan @VodafoneUK @vodafone What 5g in fact what Vodafone signal for me in south Norfolk for a fortnight now