Vodafone outages and service status in Caerphilly, Wales
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 7 days ago |
|
Cardiff
|
Wi-fi | 8 days ago |
|
Cardiff
|
Wi-fi | 11 days ago |
|
Cardiff
|
Wi-fi | 12 days ago |
|
Cardiff
|
TV | 14 days ago |
|
Cardiff
|
TV | 14 days ago |
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Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Holly Harrison (@Harrison2995) reported from Aberaman, Wales@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Angharad Brown (@AngharadOrtho) reported from Newport, Wales@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, WalesIs it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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WatHpnsInVgs (@WatHpnsInVgs) reported@VodafoneUK I’m working abroad and my data roaming has maxed out (I have unlimited but 25gb fair usage) as my house internet is down. I received an SMS saying data is priced at £3.13/GB but your app chat has told me it is around £6 - which is it?
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Khoyrun Nessa (@khoyrun_nessa) reported@VodafoneUK my husband has been trying to get his number switched over for the past week. Every time he contacts customer services, he gets fobbed off with the '72 hours' nonsense. Wth is going on?
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James Vincent 🏳️🌈 🏴 (@thisisjmx) reported2/2. Around CF644QS there's no inside #NR signal w/ poor outside. [From multiple devices] eNB9551 at CF644JX needs to be upgraded to a NR site, as that mast gives some inside LTE-A signal. @VodafoneUK
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Richard Beattie (@m0nk3ysp4nker) reported@VodafoneUK Terrible! If the watch is paid for it’s paid for what does my money pay for this month?
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Caroline P. 🇪🇺🔶 💙 Enough Is Enough! (@carolinep0) reportedAhh, @VodafoneUK , how can you keep being SO BAD? Sobbing friend, stressed so much, internet still not up since 7th Sep (!) Dozens of missed deadlines, 100s of hours on the phone to you. Your temp mobile service is 3mb, so lousy TV, lousy everything. Now at her wits end. Shocking
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Sadly I can’t get into my account now. Locked me out and won’t accept a password reset. Not sure if it’s a service problem but before I lob my phone out of frustration, I’m walking away for a bit. Will try again later.
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Brenton O'Connell (@Brentai) reported@VodafoneUK so far I’m 2 months without a number as you have failed to port my number from EE. Yet have been charging me for the pleasure of being completely uncontactable. Getting a bit tired of being told “it will be fixed tomorrow” for there to be another day of no service.
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NBA Yeboah (@Nbayeboah) reported@megrushforth1 @VodafoneUK Oh you haven't heard about MTN network? Oh so sorry about that
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Surfmonkey1 (@daviespoppy) reported@AhmedShelbaya whoever approved the bot system that customers encounter when calling @VodafoneUK should be fired,I cannot wait until my contract is up as I am so beyond annoyed and I haven't even managed to speak to a person after days,AND THE PROBLEM IS NOT ONLINE!
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Revatron (@D_Revatron) reported@VodafoneUK home fibre broadband down in KW15 1.. (Kirkwall) postcode area. Can you advise service status and when we may be back online please.