Vodafone Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Treharris and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Will
(@disappointed86) reported
@VodafoneUK How long does my broadband speed need to be below the guaranteed minimum speed before I can bin you off? Your service and 'help' are ****.
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Positive Perception
(@PosPerTweets) reported
Hey @VodafoneUK Is there a way to "spend less" with you guys? Coming to the conclusion I need to downgrade my plan. 48gb of data is never needed... I only ever use about 4! Save where we can and all that... I also need an upgrade...
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Gerry
(@Gerry56977780) reported
@VodafoneUK I am urgently requesting an update on my broadband issue that was reported yesterday. I have been paying for this full fibre 200 since 6th October and I have countless problems with it. I need this for home working. REF: DOA11412095
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ASHISH KAPOOR
(@a007ashish) reported
@VodafoneIN @VodafoneUK Everytime a vodafone bill comes I m charged extra. Is this how u try to make profits by charging more to your customers??? I am charged some VAS never seen heard or used. Is it another way to nullify your losses.#ChoriKaVikas
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hittashot
(@hittashot) reported
@VodafoneUK Do not buy from them…they said they won’t take my money till the order complete then took my money as the card info was entered transaction failed but the money didn’t fail and now I can’t get my money off them 6 damn days later…they lie to you online to get u to purchase🖕🏼🖕🏼🖕🏼
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MXRP
(@phoddler) reported
M - I'd like to upgrade @VodafoneUK - Sure £46pm Me - Its £28 for same network and offer elsewhere Voda - We can do that over 36 months Me - But its £28 for 24 months here Voda - Will you take less Data? Me - No, its £28 if I get it elsewhere Voda - ok that $46 is now £46.95
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🎵Angie J Howard🎵🏴🇳🇴
(@Angie071072) reported
@VodafoneUK Thank you, how long do they anticipate the service being like this, it's been approximately 2 - 3 days already?
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Branka Haining
(@MalaSue) reported
@VodafoneUK Thomas, still waisted one hour over messages and not any further forward. If you care fix the issue and please stop asking same thing over and over again. @VodafoneUK @VodafoneGroup
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GrUVee
(@grUVee_UVP) reported
Basically unless I 100% confirm on the call that I’m happy the complaint is resolved - I can’t get £150. Even though this was originally (a few days before) positioned as my complaint closed and due in my account. I am very confused @VodafoneUK.
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Gary Hopkins
(@garywhopkins) reported
@VodafoneUK This is bollocks. Page errors every time.