Vodafone

Vodafone Outage Report in Merthyr Tydfil, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Merthyr Tydfil, Wales 12/28/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Aberdare, Caerphilly and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Internet
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Internet

Community Discussion

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Vodafone Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Tredegar, Wales

    @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • theadiemorr Adie Morris (@theadiemorr) reported

    @VodafoneUK Your bot is a waste of time. Your agents do nothing. The amount of times they have just closed a chat on me without fixing my issue.

  • theadiemorr Adie Morris (@theadiemorr) reported

    @VodafoneUK Bag of crap customer service

  • RedGujjar Red (@RedGujjar) reported

    @NawazShrifMNS @VodafoneUK Vodafone is best in UK… Very happy with their service.. They are very responsive and care for every customer Please mian saanp do not be disheartened and think about cancelling your contract. Please continue using Vodafone

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @VodafoneUK If you have so many great agents waiting to talk to me on live chat (according to your phone message) then let them, a paid human, ask me my issue. In was first in queue twice, one to speak to Rachel, and once Taranjit, both cut me off as soon as they knew I was trying to cancel.

  • SineadPakFan Sinéad شنیڈ (@SineadPakFan) reported

    @NawazShrifMNS @ImranKhanPTI This customer has been waiting nearly an hour for a reply @vodafoneuk Is this your usual wait time?

  • kirsty_carr kirsty carr (@kirsty_carr) reported from Wilmslow, England

    @VodafoneUK some please sort out the one net account network!!!!! Cannot divert my phone! Been like this since Saturday afternoon!! Not a great service when paying all that money!!

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @VodafoneUK @VodafoneUK or you could just start sending the PAC codes via text when I request (I just checked, since August I've sent EIGHT text messages and never once received a PAC code from you). I know you want to retain customers, but this isn't the way.

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @VodafoneUK If you have so many great agents waiting to talk to me on live chat (according to your phone message) then let them, a paid human being ask me. In was first in queue twice, one to speak to Rachel, and once Taranjit, both cut me off as soon as they knew I was trying to cancel.

  • theadiemorr Adie Morris (@theadiemorr) reported

    @VodafoneUK A bot not going to help. But I guess that allows you to hide away

  • jayesstoo JS2 (@jayesstoo) reported

    @VodafoneUK trying to resolve a problem by chat, I can't use phones due to disability so can't call you. Am now on the 5th chat operator in 12 hours. Getting frustrated & distressed. Can you please help?