Vodafone Outage in Merthyr Tydfil, Wales

@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

@VodafoneUK Not where I live it’s not and almost 4 weeks to sort out my SureSignal which is still not working#EpicFail

@VodafoneUK aurevoir goodbye I’m off. Your broadband is awful and you don’t have enough advisers on your chat line. I hope @bt_uk will give a better service.

Can’t get service anywhere! What am I paying £49 a month for 😡😡😡😡 @VodafoneUK

@VodafoneUK sort your customer service out like you ******* bunch of clowns

@VodafoneUK The problem is though! I never actually got through to someone via DM because the replies were constantly security questions after I answered them all correctly for a few days!

@EE Give a good deal and there may be intersted @VodafoneUK Don't care about my signal issues

@VodafoneUK Sorry but you guys told me last week you could help me but then you couldn’t and I had to ring up which I keep doing but no one listens!

@VodafoneUK Again, Vodafone are terrible service provider or I just end up talking to the less experience staff! Haven’t been able to call out since 15th of September bills are always paid on time and the company wants to credited me £5 for not being able to use my phone tidy. What a joke!

@VodafoneUK could you not have briefed your teams on how to set up Apple Watches purchased from Apple on launch day?? Totally clueless very bad service

@VodafoneUK I guess providing support 24/7is a lie,worst company we have ever dealt with

@VodafoneUK worst company going

Another day + another crap internet service from @VodafoneUK u promised high speeds but failed 2 mention anything about router speeds! yet again we’re using our data and even had to purchase more data on one mobile device😡 can’t wait for the end of my internet + mobile contract

2019-08-25 21:15:03 -Download (Mb/s): 11.70 -Upload (Mb/s): 9.61 -Ping (ms): 53.17 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@DamianPDavis @VodafoneUK Couldn’t agree more; @VodafoneUK desperately need to roll out SMS support on WiFi Calling, two-factor authentication via SMS isn’t going away any time soon and your customers are left waving their handsets outside open windows in search of your network.

2019-08-25 21:00:03 -Download (Mb/s): 13.90 -Upload (Mb/s): 9.38 -Ping (ms): 48.06 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

So bored of @VodafoneUK and their terrible service. Alot of the time feels like I'm just being told "to wait and it will be fixed". It's quite misleading #poor #CustomerService

@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂

Joke time: @VodafoneUK broadband service Don't worry guys you might think that was harsh. But they a little slow so its fine they won't get it :)

2019-08-25 20:20:03 -Download (Mb/s): 12.90 -Upload (Mb/s): 9.71 -Ping (ms): 50.24 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK are an absolute joke can’t cope with the fact my mum is paying for fibre optic internet and it never ******* works, every time we’ve rang them there’s just more problems So incompetent

2019-08-25 20:05:03 -Download (Mb/s): 12.30 -Upload (Mb/s): 7.60 -Ping (ms): 48.32 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest