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Vodafone Outage Report in Merthyr Tydfil, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Merthyr Tydfil, Wales 06/02/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed and Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Phone
United KingdomPontypridd Internet
United KingdomHengoed Internet
United KingdomTonypandy Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • samcansparkle Samcan 🌈 (@samcansparkle) reported

    @VodafoneUK shame on you! My son is trying to leave his ‘SIM only’ contract as he’s a student & not able to afford his tariff and in the middle of a cost of living crisis you want to charge him £246.10 to terminate early. Outrageous! Please explain how you can justify this cost?

  • snowyrose_ Chloerose Cooper (@snowyrose_) reported

    @VodafoneUK is internet down in lower morden SM4? No broadband since yesterday evening

  • JonStanton Jon Stanton (@JonStanton) reported

    Why do I have to resort to tweeting in order to get @CityFibre and @VodafoneUK to get their acts together and stop bombarding me with letters, texts and emails despite me phoning them asking for info which they don't send. If it's like this before I'm a customer...!

  • A5hW3bb ASH (@A5hW3bb) reported

    @VodafoneUK please help with this.

  • greggcstevens Gregg Stevens 🇬🇧 (@greggcstevens) reported

    Love when you ensure all your phone blocks are removed before flying to Portugal only to find when you connect to the @VodafoneUK network you cannot make calls or texts. But it doesn't stop Vodafone messaging you to tell you that you can.

  • BarryPotts1 Barry Potts (@BarryPotts1) reported

    @VodafoneUK Thanks. It says there are no issues yet no one at work can get mobile data in or out doors. Other networks seem to be unaffected

  • sarkydee Sarky Dee (@sarkydee) reported

    @VodafoneUK @CityFibre our internet went down 01:17 Monday morning, told it would be fixed by Tuesday am - still down! What’s happening?

  • DavidWhite_IO David White (@DavidWhite_IO) reported

    @VodafoneUK 5G is awful, what can I do to rectify this?

  • kellykidd84 Kelly Kidd (@kellykidd84) reported

    @VodafoneUK are saying no issues with site even though zero signal. Interestingly @O2 also use the same mast & they have confirmed that the site is down and is being worked on. I'm told to "wait 24 hours" I mean come on! Time to look at another network! @O2 any good SIMO deals?

  • IronbridgeAAC Ironbridge_AAC Nige (@IronbridgeAAC) reported

    For those that don’t check or understand their phone contract maybe it’s worth a lill check? I’m on @EE and also have a @VodafoneUK account so presuming all calls are included to call @VodafoneUK and nope….a call to the customer support team cost me £32 ****** quid …yes 😡