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Vodafone Outage Report in Merthyr Tydfil, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Merthyr Tydfil, Wales 10/28/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Pontypridd, Hengoed, Tredegar, Bargoed and Cymmer.

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City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomPontypridd Internet
United KingdomCaerphilly Internet
United KingdomHengoed Internet
United KingdomTredegar TV
United KingdomTredegar Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • namboozle Andy Hawkes (@namboozle) reported

    @VodafoneUK Why do I need an app for my broadband to work? How do I download an app when my broadband doesn't work?

  • MaldonMan Bob Richards (@MaldonMan) reported

    As usual @VodafoneUK doesn’t accept any of my cards to pay the bill. Direct debits have been cancelled. 20 years with Vod, customer service hopeless, can’t wait to leave

  • 350186 350186 (@350186) reported

    @CityFibre NATIONAL OUTAGE ON CITY FIBRE AND VODAFONE PRO WONT KICK IN WHAT A JOKE @VodafoneUK @TradingStdsBlog

  • RussElliott96 Russell Elliott (@RussElliott96) reported

    @VodafoneUK it’s pretty important that I know about this order can someone help me ?

  • s_p_cahill Mr C (@s_p_cahill) reported

    @VodafoneUK Hello, I would like answer to why Vodafone has given out my number and data to the UK government in which they are going to use for a emergency alert. Under the GDPR this is wrong and unlawful. Please come back to me. Yes this is a complaint. Tnx

  • pewileman Paul Wileman (@pewileman) reported

    @VodafoneUK Ok I'll try that but we have been in contact with Customer Service and your decision makers seem to hide behind drawn out beaurocratic processes, and the poor front line staff who take the brunt of the complaint but are not empowered to do anything. Very, very disappointing!

  • liza_hutton Liza Hutton (@liza_hutton) reported

    Hi @VodafoneUK I’m a fairly new customer on Pro Full Fibre 900 and everything was great at first but now we’re getting constant dropouts and speeds of less than 1mbps! Status on app says good but it’s clearly not! We’ve done the usual stops to try to resolve. Any suggestions??

  • Gwenysmoo Gweny Gates 🦇🍾 (@Gwenysmoo) reported

    @VodafoneUK We've been told to "keep our fingers crossed" that it will work again but will take upto 6 days to fix!!

  • wend59 Wendy Kirkman (@wend59) reported

    @VodafoneUK any issues in my area? We have no WiFi connection to the Internet HA6 3xx

  • s_p_cahill Mr C (@s_p_cahill) reported

    @VodafoneUK hello I would like to know why Vodafone has given out my date and phone number to the UK GOVERNMENT. UNDET GDPR THIS IS NOT ALLOWED. Please come back to me with a suitable answer. Yes this is a complaint and being reported to the ICO