Vodafone outages and service status in Merthyr Tydfil, Wales

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Merthyr Tydfil, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Vodafone outage reports came from the following cities: Ferndale, and Treharris.

City	Problem Type	Report Time
Ferndale	Wi-fi	9 days ago
Treharris	Internet	1 month ago
Caerphilly	Phone	2 months ago
Blackwood	Wi-fi	2 months ago
Treharris	Internet	3 months ago
Blackwood	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 16 seconds ago from Caerphilly, Wales

  Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

• 
  Christopher Cule (@Cule75Cule) reported 2 minutes ago from Tredegar, Wales

  @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

• 
  KD Hansford (@kdhanz) reported 7 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  Neil (@neilbennett0707) reported 11 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Christopher Cule (@Cule75Cule) reported 13 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  🌸 (@chelsjones_x) reported 13 minutes ago from Caerphilly, Wales

  Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

• 
  Daniel John (@Daniel_John08) reported 21 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  angharad aka Annie (@lilmiss_annie) reported 23 minutes ago from Ebbw Vale, Wales

  Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

• 
  Nicola Collyer (@niccynoonoo) reported 24 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  Daniel John (@Daniel_John08) reported 24 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

• 
  Anthony Hughes (@martyrant) reported 24 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  KD Hansford (@kdhanz) reported 26 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Anthony Hughes (@martyrant) reported 30 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  Tim Bishop (@WelshBish) reported 33 minutes ago from Caerphilly, Wales

  @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

• 
  Peter N (@gooner1947) reported 34 minutes ago from Blackwood, Wales

  I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

• 
  KD Hansford (@kdhanz) reported 40 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Tim Hudson (@bmhud) reported 42 minutes ago from Tredegar, Wales

  @VodafoneUK can you help no broadband in our area??

• 
  Christopher Cule (@Cule75Cule) reported 46 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 56 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Rachel Rowlands (@RaqueldeRowl) reported 57 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Taylor (@VickyTa39674252) reported 1 minute ago

  @MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy

• 
  The Wheel Turns ... 〓〓 (@SimonLeggX) reported 1 minute ago

  @MichelleBeckett @SkyUK @VodafoneUK I've had similar problems with Virgin. I won't use them anymore

• 
  Joey ap Joey (@FarmerJoeShow) reported 2 minutes ago

  @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎

• 
  JUDGEHAMMER (@Hammermmapicks) reported 3 minutes ago

  @AJRAllModCons @VodafoneUK Vodafone is ran by a absolute **** show, call centres abroad , mainly egypt i think, who lie and pass through people to the sales team and it ends up in a constant loop of sales people being lied too getting pissed off and more than likely sending u back to egypt

• 
  Ed (@1983_edward) reported 4 minutes ago

  @VodafoneUK your broadband is appalling. We pay for 150mb/s fibre. I've barely been able to write a word document today for work. Now we have TV saying theres a problem with our network. We will soon be leaving before the end of our contract.

• 
  LB (@BoozerArab) reported 5 minutes ago

  @AJRAllModCons @VodafoneUK They did the same to me 10 years ago so I left them for EE. They told me to cancel my direct debit while in dispute then they go and add a bad mark on my credit rating. Took years to resolve, had to go to the ombudsman.

• 
  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 9 minutes ago

  @doyletony77 @VodafoneUK Agreed .. one of the longest around you would think they would have a good service

• 
  Julie McMahon (@JulieMc77303454) reported 12 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name

• 
  Max Point (@Max_Point23) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my mum died and Im wanted to take over the contractthey said I wouldn't be able to keep her number for the land line she had for 15 years. Told it wasnt possible. Until I made the biggest complaint and fuss and magically they were able to let me have it. Horrible company.

• 
  Steve (@spacechimp1968) reported 18 minutes ago

  @AJRAllModCons @VodafoneUK Vodafone the worst company I've ever dealt with by a country mile.