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Vodafone Outage Report in Merthyr Tydfil, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Merthyr Tydfil, Wales 08/27/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Vodafone outage reports came from the following cities: Tonypandy, Porth and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Wi-fi
United KingdomTonypandy Wi-fi
United KingdomPorth Phone
United KingdomHengoed Total Blackout
United KingdomAberdare Internet
United KingdomHengoed Phone

Community Discussion

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Vodafone Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Tredegar, Wales

    @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Maj4u2nv Major Gill (@Maj4u2nv) reported

    @VodafoneUK Any chance you could tell @AhmedShelbaya to respond to my messages and explain how my line was cut off for 2 weeks in error? Also why no adequate compensation has not been granted seeing as I'm a loyal customer with 4 lines with you?

  • lajaga Laura Jayne Gardner (@lajaga) reported

    @VodafoneUK Hi, I have been told that there is a broadband outage in my area (since about 2.30pm). No timeframe given though... is there anywhere I can find out how much longer it will be out for?

  • JackieKirsopp Jackie Kirsopp (@JackieKirsopp) reported

    @MastersMich @VodafoneUK That's poor! - on the other hand, had a problem with Tesco club card last night, they have real people on the other end of whatsapp, problem sorted in 3 texts.

  • Elephantstone76 KC (@Elephantstone76) reported

    @VodafoneUK Is online purchasing down for phones?

  • TonyShots71 Tony (@TonyShots71) reported

    @VodafoneUK a massive thanks to Karla in customer service for sorting out a long term customer today, great to see it’s not just new customers that get good treatment! Cheers 👍

  • Rob_Bobo_Dunn Rob Dunn (@Rob_Bobo_Dunn) reported

    @l33db @VodafoneUK I'll literally NEVER use them again mate, trying to squeeze every penny out of me because I'm leaving. Horrible bastards

  • AlexBriscoe1 Alex Briscoe (@AlexBriscoe1) reported

    @VodafoneUK your customer service is absolutely shocking ! Been a loyal customer for some years now and upgraded with the annual upgrade promise. Waited weeks for the package to send my old phone heard nothing even after contacting you now been charged 400 quid nearly ! 🤬

  • MastersMich ♒ Michelle Masters #training consultant (@MastersMich) reported

    How come @VodafoneUK has stopped people ringing re upgrades. Now it's done via chat or online which keeps crashing... not great customer service been a customer years. Chat saying they can't get people to ring you

  • rae7373 Rachel Edwards (@rae7373) reported

    @SugarGliderDude @VodafoneUK Careful - Vodafone broadband is down today and they are saying nothing about what’s happening or a suggested time it might be back!

  • SugarGliderDude Sugar Glider Dude (@SugarGliderDude) reported

    @VodafoneUK yeah, cancelling my virgin mobile tomorrow, might cancel my virgin broadband also, service is terrible