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Vodafone Outage Report in Merthyr Tydfil, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Merthyr Tydfil, Wales 10/28/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Pontypridd, Hengoed, Tredegar, Bargoed and Cymmer.

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City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomPontypridd Internet
United KingdomCaerphilly Internet
United KingdomHengoed Internet
United KingdomTredegar TV
United KingdomTredegar Wi-fi

Community Discussion

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Vodafone Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Tredegar, Wales

    @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuoos Stuart Owen (@Stuoos) reported

    @VodafoneUK my internet has been down most of the day. I can't get through to support via phone or live chat.

  • 12JaffaCakes Julian Allen (@12JaffaCakes) reported

    @LWhite75 @VodafoneUK If it's any consolation, my broadband (in North Wales) is down to 2 Mbps. Should be 36. First reported Weds 30th. It's just been escalated to level 3 (woohoo). Only trouble is I don't know how many levels there are. Unsurprisingly, it's fine during the day.

  • woody_cafc Woody (@woody_cafc) reported

    .@VodafoneUK 6 hours with no wifi in Maidstone now, any danger of an explanation? As normal useless customer service from the most useless company 👍🏻👍🏻👍🏻

  • oldfordsrule carmadness (@oldfordsrule) reported

    @simontomlinson @BBCNews @VodafoneUK Yep mine and my mates are down too, we are both on different exchanges, got to wonder what has happened to wipe out all web across the entire county, and yet no mention of it anywhere media wise

  • nicolelc29 Nicole (@nicolelc29) reported

    @VodafoneUK any idea when your broadband will be back up and running in Kent? It's been down all day

  • erdalulus Erdal ULUS (@erdalulus) reported

    @Johnstapleshere @VodafoneUK Yes, there is a problem at ME16

  • mark_jennings Mark Jennings (@mark_jennings) reported

    @Tannice_ @VodafoneUK @VodafoneUKBiz broadband down in ME3 area of Rochester , Kent since about 1:45pm. Any timescale on a fix?

  • Jenny__S_ Jenny🍸 (@Jenny__S_) reported

    Seriously @VodafoneUK has the most #appallingcustomerservice I have ever encountered! Phoned to query my bill, only option was chat. Connected to chat at 16:12 connection lost 16:36 reconnected to another agent @ 16:41 asked to raise complaint @ 16:47 took over 3hours to raise😡

  • erdalulus Erdal ULUS (@erdalulus) reported

    @VodafoneUK ME16 DOWN😡

  • katyevans101 Katy Evans (@katyevans101) reported

    @VodafoneUK broadband not working Ashford Kent, 25 mins and counting waiting for someone to take my call…