Vodafone

Vodafone Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 12/10/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent Vodafone outage reports came from the following cities: Aberdare, Blackwood, Pontypool, Hengoed and Tredegar.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomBlackwood Internet
United KingdomBlackwood Phone
United KingdomPontypool Internet
United KingdomHengoed Internet

Community Discussion

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Vodafone Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • Unify_BP Unify BP (@Unify_BP) reported from Govilon, Wales

    @VodafoneUK It’s been 8 days with our complaint and still not resolved!

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • samies1984 steven amies (@samies1984) reported

    @andygoldstein05 @VodafoneUK Had the same problem told when I upgraded phone would be with me the next day then the next day came and was told 7-8 weeks delivery time to which would have gone past my upgrade time so they charged me for an upgrade that wasn’t coming and guess what the phone still didn’t come

  • denhart_michael Michael Denhart (@denhart_michael) reported

    @VodafoneUK Vodafone - you are impossible to get hold of on 191 and I have been trying for a week. Your automated phone menu is unhelpful and is not quicker. If paying for a service, the below is unacceptable after a week - how do we speak to you to sort out a billing issue?:

  • Dan_R_Whitaker Dan Whitaker (@Dan_R_Whitaker) reported

    @VodafoneUK Has anyone been able to use the trade in tool in the app recently? Not working for me and Customer Services no help at all.

  • FarneticoToro The United Trinity (@FarneticoToro) reported

    @VodafoneUK What's the correct city fibre to contact to find out about *another* outage with broadband. Also, at what point am I able to leave a contract on the basis the service has been so poor.

  • GaryJ1872 Gary 😎🇬🇧 (@GaryJ1872) reported

    Has anyone else lost all phone signal with @VodafoneUK

  • Mark66Taylor Mark Taylor (@Mark66Taylor) reported

    @VodafoneUK end of contract and trying to get through to you. Predictable shocking level of customer service as usual . Impossible to speak or chat with anything other than your utterly useless bot. Give me a pac code

  • MicheleThreadg3 Michele Threadgold (@MicheleThreadg3) reported

    @VodafoneUK hours hanging on to speak to someone. And NO I don't want to text talk online. Cut off after hours . Waiting in queue .. have been DM promised call back jot happened. No customer service

  • therealTraceva Traceva⚫️💙🕷🇪🇺🐝🌻🌈🏳️‍⚧️🌍🌱 🦜 (@therealTraceva) reported

    I just texted @VodafoneUK for a PAC number so that I can switch to an EE Sim with BT Broadband I have just been informed by Text that I will be charged a Cancellation Fee of £227.96 I only pay £16.86 a month because I have Agoraphobia and never go out! Is this charge normal?!

  • ZaidKha97899431 Zaid Khan (@ZaidKha97899431) reported

    I did recharge 2 days ago on 20-july but my numbers incoming and outgoing both off I don't know the reason just talk to cc team miss Maheshwari kapse she said me your KYC issue is there & she will resolve within 3 hrs please consider my recharge from today . @VodafoneUK #VI #idea

  • Craftyscotsman1 Craftyscotsman (@Craftyscotsman1) reported

    @VodafoneUK how do I migrate my broadband to a new address. The app is useless, website uninformative and calling got me nowhere - needing some help or I'll just be patching the direct debit. Tah