1. Home
  2. Companies
  3. Vodafone
  4. Ebbw Vale, Wales
Vodafone

Vodafone Outage Report in Ebbw Vale, Blaenau Gwent, Wales

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Vodafone

Vodafone is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Ebbw Vale, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, and Merthyr Tydfil.

CityProblem TypeReport Time
Hengoed Phone 2 days ago
Merthyr Tydfil Phone 2 months ago
Treharris Internet 3 months ago
Blaina Internet 3 months ago
Hengoed Internet 3 months ago
Treharris Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Mich_ael77
    Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • kdhanz
    KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • RaqueldeRowl
    Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • Unify_BP
    Unify BP (@Unify_BP) reported from Govilon, Wales

    @VodafoneUK It’s been 8 days with our complaint and still not resolved!

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • martyrant
    Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • Huwtedwards
    Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • martyrant
    Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • niccynoonoo
    Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • Mich_ael77
    Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • TCWilkins73
    Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • Huwtedwards
    Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • Unify_BP
    Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • Unify_BP
    Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BenJWigley
    Wigs (@BenJWigley) reported

    @VodafoneUK what a joke your network is! Can't even get Internet

  • mrbio1984
    MaX (@mrbio1984) reported

    @VodafoneUK Mobile, and it's ongoing. I was even sent a new SIM because the experts couldn't find anything else to improve the signal. To be honest, I left Three for the exact same reason. So I think this is the only road to go down.

  • martinwithani
    martin (@martinwithani) reported

    @VodafoneUK No I know there is no way. But this is me as a customer expressing my position and seeing if the situation can be reviewed on its own merits and something be done on a gesture of goodwill basis…?

  • treeny01
    Mark Treen (@treeny01) reported

    Very disappointed with @VodafoneGroup @VodafoneUK - customer of 12 years, never missed a payment or exceeded any limits and you’ve left me high and dry abroad without signal due to a roaming credit limit which I’ve never set and neither did you even tell me I was close too

  • Imthecatwhisper
    Miss Shelly (@Imthecatwhisper) reported

    @VodafoneUK I won one of these from mumsnet back in october who were hosting the comp. vodafone were meant to be sending the prize and never did! vodafone customer service didn't want to know. Mumsnet have been chasing this prize from vodafone since october 2021!

  • chris_yardley
    Chris Yardley (@chris_yardley) reported

    @Dusty_Bloke @VodafoneUK Same! Haven't had signal for the past few days!

  • BenJWigley
    Wigs (@BenJWigley) reported

    @VodafoneUK I'm not going around in circle you should know if there's a problem with the network

  • DavidEagleFD
    David Eagle (@DavidEagleFD) reported

    @VodafoneUK your customer service is atrocious. I have had an open complaint for over 9 days now and the handler has decided not to call when they have said they will and closed down the complaint instead. I have (stupidly) been a loyal customer for +20 years and want answers !

  • McAllisterandCo
    Maureen McAllister (@McAllisterandCo) reported

    @VodafoneUK That doesn’t work and now I have no phone signal. I’ve had 4 hours on the phone to you today and it’s still not sorted

  • mrbio1984
    MaX (@mrbio1984) reported

    @chris_yardley @VodafoneUK Yep exactly that, can't understand why because my area is apparently "good" for 4G. I believe with most networks that if they can't provide with you with at least 10mb then you have grounds to terminate your contact, as previously had to do with Three.