Vodafone Outage in Ebbw Vale, Blaenau Gwent, Wales

@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

@VodafoneUK aurevoir goodbye I’m off. Your broadband is awful and you don’t have enough advisers on your chat line. I hope @bt_uk will give a better service.

Can’t get service anywhere! What am I paying £49 a month for 😡😡😡😡 @VodafoneUK

@VodafoneUK The problem is though! I never actually got through to someone via DM because the replies were constantly security questions after I answered them all correctly for a few days!

@EE Give a good deal and there may be intersted @VodafoneUK Don't care about my signal issues

@VodafoneUK Sorry but you guys told me last week you could help me but then you couldn’t and I had to ring up which I keep doing but no one listens!

@VodafoneUK Again, Vodafone are terrible service provider or I just end up talking to the less experience staff! Haven’t been able to call out since 15th of September bills are always paid on time and the company wants to credited me £5 for not being able to use my phone tidy. What a joke!

@VodafoneUK could you not have briefed your teams on how to set up Apple Watches purchased from Apple on launch day?? Totally clueless very bad service

@VodafoneUK I guess providing support 24/7is a lie,worst company we have ever dealt with

@VodafoneUK worst company going

@VodafoneUK my veryme rewards app doesnt work :(

@VodafoneUK hi is there a problem with the network in tn31 as my friend has no phone

Can honestly say once my phone contract is up I will be moving on from @VodafoneUK and making sure nobody I know uses them either. The customer service I've received over the last 2 weeks has been disgusting

@VodafoneUK is a complete joke of a company. Promised AirPods when upgrading and now saying no to that after taking £331. @CTSI_UK formal complaint being raised.

@VodafoneUK have easily the worst customer service when you ring them in the world by a country mile

@VodafoneUK @N5JFY 7 days later, watch still not working, case with Executive Office but they don't help and don't return calls but Vodafone have managed to send me a bill for an UNCONNECTED WATCH 🤬🤬🤬🤬

@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

@VodafoneUK DO NOT SIGN UP WITH THESE CLOWNS. CUSTOMER SERVICE NUMBER NEVER WORKS. CHAT HELP CAN'T EVEN LOG YOU IN WHILE WAITING ONLINE WITH YOU. ONLINE COMPLAINTS FORM WON'T ACCEPT YOUR PHONE NUMBER.

@VodafoneUK Actually no! Have done so a plenty times already, still nothing is fix! I’ll be claiming a refund for my contract for failure to provide the device you charge for. So keep being shite :)

@VodafoneUK If you’ve ever dealt with the customer relations team based outside of the UK, you’d understand they cannot discuss anything that is not on their script... you’d have to offer me an unbelievable contract to stay with Vodafone