Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, Cardiff, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Christopher Cule
(@Cule75Cule) reported
from
Tredegar, Wales
@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Sullivan
(@OptimiseOrDie) reported
@GeorgeMonbiot @VodafoneUK So this sounds like a movement and project I could help with. I have personal experience of the shame, mistrust, byzantine paperwork, Kafkaesque decisions and being made to feel like nothing, just a number, not a real person. Hard enough to grieve when you're being kicked!
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Christopher Benson
(@cbensonis) reported
@GeorgeMonbiot @VodafoneUK ...the websites of organisations at random, and typed the word bereavement. Most orgs have plenty of results for help and advice and dedicated services. I tried Vodafone and I notice they now have a web form for the purposes. I assume that is new?
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Kenneth Marshall
(@KC10580606) reported
@GeorgeMonbiot @VodafoneUK I feel for you and support you in pursuing the company. We had a very similar experience with TalkTalk when my mother-in-law passed away. This included resorting to just cancelling the direct debit, which resulted in a bill for something like £30 which we just paid in the end.
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ADHD ADDVOCATE
(@AdhdAddvocate) reported
@GeorgeMonbiot @VodafoneUK The Direct Debit Scheme / bank switch service could easily be tweaked to be able to operate as a tell us once system. Cancelling through one agency under death cancellation who have all the details to forward to all a persons direct debits.
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Craig Sullivan
(@OptimiseOrDie) reported
@GeorgeMonbiot @VodafoneUK Please let me know if I can help you with this (I'm an IT geek). I wrote about the baffling and demeaning 'digital treatment' of those left behind, after the death of my partner Julia. We weren't married (27 years together) but that simply made it worse... (1)
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faris
(@faris) reported
@GeorgeMonbiot @petehotchkiss @VodafoneUK “A remarkable number of people reported that call handlers insisted on speaking to the deceased account holder “because only the account holder can cancel the account”.
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Lee South
(@spamking007) reported
@VodafoneUK is the My Vodafone app down? Can't log into my account to pay my bill and seems to have had issues ince 6am
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Matt Britland
(@mattbritland) reported
@VodafoneUK - I have been without mobile data for 2 days now. Is there a problem with your network? I pay for unlimited data and this is getting frustrating.
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Katy
(@KatyVioletC) reported
@VodafoneUK are there known issues with Broadband currently? Internet keeps dropping out…
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ADHD ADDVOCATE
(@AdhdAddvocate) reported
@GeorgeMonbiot @VodafoneUK Or the bank switch service can move all your bills if you switch bank so why can’t they cancel them all in the event of a death? The technical infrastructure is already in place.