Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Treharris |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Hengoed |
Internet | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Acorn Finance - Paul Thompson
(@acornfinance) reported
@VodafoneUK fair to say I have never heard so many broadband problems!
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Shreks sister x
(@emilyxwardx) reported
@VodafoneUK your customer service is ******* ****, one of your “advisers” instead of helping me just put the phone down. Give me my £90 back.
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Wollus 🦉 1312
(@Wolendov) reported
@VodafoneUK tells me I'm late to pay my bill, so they've restricted calls and texts on my phone, and then ask me to please call or text them to restore service. But when I do as instructed they tell me they've restricted calls and texts on my phone. You can't make this **** up.
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Benjamin Holtam
(@benholtam) reported
Hi @VodafoneUK, I have been advised by the @OmbudServices on how to make a complaint. I just need to correct contact details in which to send the letter of complaint to. Can you supply please? #vodafone #complaint
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🤙🏾
(@mindofvanessa) reported
@VodafoneUK I really need your help. I own a contract for my Nan and she now wants to own it. I’ve filled out the forms 8 times over 3 years & called you numerous times. It hasn’t changed. We do not live close. It needs to get sorted ASAP
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Wollus 🦉 1312
(@Wolendov) reported
@VodafoneUK I can't call that number because calls are restricted on my phone. Can't login to my Vodafone account because I am still waiting for the email to reset my account password that I requested half an hour ago.
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𝐎𝐥𝐢𝐯𝐞𝐫
(@ojobson) reported
@VodafoneUK @enchantedelfie_ Num’ been used by @VodafoneUK in past in customer service questions, so people will think it is yours. What is the point in reporting as likely coming from overseas + number being spoofed? Telco’s need to deploy AI and RPA to spot + block these scams + look after customers.
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Julia Walton - J.Walton Restoration
(@JWaltonRestorer) reported
@VodafoneUK Thanks for your help, the phone's now unlocked. Now regarding the previous advice to take the phone to a third party website (which a cursery online search of reveals many unhappy, scammed customers). Any views on why that happened or promise to prevent it happening again?
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Mark Smith 💙
(@marksmudge67) reported
@VodafoneUK there is very little phone signal in the Hullbridge SS5 area your network signal says very good 2/3&4G indoors and out, this is not correct 3 phones in our house and all no G signal whatsoever.
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nic
(@nicferrier) reported
currently doing that most frustrating of things. In a chat to a @VodafoneUK help operator trying to convince them to go ask their networks team if there's a problem because I can't reach half the Internet. Not great customer service.