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Vodafone

Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Vodafone

Vodafone is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Ferndale, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 16 hours ago
Merthyr Tydfil Phone 1 month ago
Caerphilly Phone 2 months ago
Caerphilly Internet 2 months ago
Treharris Internet 3 months ago
Caerphilly Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Tredegar, Wales

    @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

  • chelsjones_x
    🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • SuzanneMRees1
    Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • kdhanz
    KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • lloydashley91
    Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • KVRush71
    Kerry Rushton (@KVRush71) reported

    @VodafoneUK better be ringing me back after letting me sit in a virtual queue online for about 45 minutes starting at 12th moving up to 2nd only to be disconnected and asked to complete a survey about the service! Needless to say scores weren’t great! 🤬

  • Jojo1690
    Jojo (@Jojo1690) reported

    @VodafoneUK Not got any mobile data so can’t phone anyone says sim problem

  • __Con_
    50K tweets is to many tweets (@__Con_) reported

    .@VodafoneUK your 4G is down, 3G works but I’m on an iPhone 12 and can’t switch, please help internet gods below Glasgow KA8

  • Billyboysidney
    William Herring (@Billyboysidney) reported

    @VodafoneUK Please don't Hey William me!!! It does not work why does none one at @VodafoneUK Listen to what I am saying. For goodness sake what's wrong with VODAFONE!!! You make everything so hard for your Customers. Your Automated BOT IS SO CUSTOMER UNFRIENDLY!!!

  • Jojo1690
    Jojo (@Jojo1690) reported

    @VodafoneUK Is the network down

  • __Con_
    50K tweets is to many tweets (@__Con_) reported

    .@VodafoneUK hello this is technical support, your whole network is down, to restore service to around 20,000 customers I recommend you turn off your 4g, that’s correct 20,000 people don’t have internet because your lazy to advice your managers to fix the internet

  • Amacphysio
    Andy Mckenzie (@Amacphysio) reported

    @VodafoneUK @lionsofficial Hi Vodafone How are you doing in this pandemic? I have been trying to contact yourselves for a few months but it's quite hard when I don't live in the UK and your contact page is always down, you have no email response, and everything is automated on your SM. I have DMd you.

  • mylifetales45
    fati (@mylifetales45) reported

    @VodafoneUK very dispoident in your service. I thought paying more to get your services was worh it but it turned out not be true. I only recive 3g not 4g. so whats up with that?!!!

  • emanuellfcfan
    Emanuel (@emanuellfcfan) reported

    @BenjaminEHowe @VodafoneUK I have had the same issue the whole evening, @VodafoneUK your outages are to the roof at the moment!

  • felixleig
    fenster (@felixleig) reported

    Finally leaving @VodafoneUK taking both of my numbers to @EE No loyalty from @VodafoneUK prices high, signal poor,