1. Home
  2. Companies
  3. Vodafone
  4. Ferndale, Wales
Vodafone

Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Ferndale, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 4 days ago
Merthyr Tydfil Phone 2 months ago
Caerphilly Phone 2 months ago
Caerphilly Internet 2 months ago
Treharris Internet 3 months ago
Caerphilly Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • lloydashley91
    Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • Harrison2995
    Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Daniel_John08
    Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

  • Daniel_John08
    Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • kdhanz
    KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Huwtedwards
    Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • martyrant
    Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • niccynoonoo
    Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • thisisjmx
    James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • martyrant
    Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • Huwtedwards
    Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • RaqueldeRowl
    Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JaynaKawa
    Jay (@JaynaKawa) reported

    @VodafoneUK hi, trying to log into My Vodafone, did ‘forgotten password’ and received a temporary one but it still doesn’t work and says it doesn’t recognise the password. Help please! Thank you.

  • peted22082900
    pd (@peted22082900) reported

    @VodafoneUK @SophiaThakur Just hearing about voda's appalling service re dealing with dead customers' accounts What a bunch of morons their staff obviously are

  • danielleradkins
    Dani Adkins (she/her) (@danielleradkins) reported

    I set up automatic billing, but haven’t been billed. When I called @VodafoneUK to see why…their system was down that day. Yes, a telecomm company created duplicate accounts in my name without my permission, bills the wrong one, and has a faulty system when I try to correct it.

  • jemma_holden
    jemma louise holden (@jemma_holden) reported

    @VodafoneUK spent the last hour and a half on the phone to your team being cut off 3 times. Passed from every department possible as I've been over charged for the last 2 months yet to discover a contract being cancelled without any consent with still no resolution! Please help

  • KopiteAndrew
    Andrew (@KopiteAndrew) reported

    @VodafoneUK very me awards have been awful for months. Popcorn Costa and a bag sweets

  • c7pia
    c7 (@c7pia) reported

    @PaulCowland_ @VodafoneUK I’ve had that once with Vodafone - threatening text for late payment and several long phone calls to rectify their mistake… I wasn’t even a new customer at the time! They’ve been fine since though

  • sttiling
    steven thompson (@sttiling) reported

    @VodafoneUK Should of known as had exactly the same problem with my daughters new phone at Xmas. Customer service are obvs told to just bat away any issues hoping they will go away.

  • DT_S5
    DT (@DT_S5) reported

    @VodafoneUK rightly taking a battering on @BBCRadio2 with @GeorgeMonbiot for their appalling treatment of someone who has lost a loved one and it looks like predatory tactics. Shame on you #vodafone, happy to help when exposed, but not when skimming money from the bereaved!

  • carly_whitewood
    Carly Whitewood (@carly_whitewood) reported

    It also left us with no internet as they/@VodafoneUK didn’t cancel our cancellation with plusnet. I work from home & am self employed so this is pretty annoying. Vodafone kindly let us use a dongle for free for now but it’s not the best signal so I’m struggling. @CityFibre

  • sttiling
    steven thompson (@sttiling) reported

    @VodafoneUK absolutely shocking yet again 😡 Been waiting in for 3 days now for sons new phone to turn up. Keep getting told it will be with you tonight….and still nothing. We have four contracts with you but I don’t think this will be for much longer. Service is getting worse.