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Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Vodafone

Vodafone is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Ferndale, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 4 days ago
Merthyr Tydfil Phone 2 months ago
Caerphilly Phone 2 months ago
Caerphilly Internet 2 months ago
Treharris Internet 3 months ago
Caerphilly Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • kdhanz
    KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • lloydashley91
    Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • chelsjones_x
    🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • niccynoonoo
    Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • lloydashley91
    Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • danjex89
    Dan Jex (@danjex89) reported

    @VodafoneUK Confused national media says the problem is resolved, yet me and many other customers reporting it’s not… maybe if the team concentrated more On fixing the issue rather than making incorrect statements the problem would be nearer resolving?

  • BookishDM
    DM 🌍 (@BookishDM) reported

    @34f203dd5cf7447 @VodafoneUK Try getting compensation or a refund from them .. you’ll have more success getting blood from a stone. Customer service is awful. They care only about profits.

  • ShogunSama69
    Sarah | ShogunSama👹🦊 (@ShogunSama69) reported

    @VodafoneUK One of the many broadband customers that cannot use any apple services (imessage, iCloud etc) on my Vodafone CityFibre broadband. I have tried turning off my phone, and forgetting the network.

  • kerrywardy
    Ward 🍊💙 (@kerrywardy) reported

    @VodafoneUK Still no service BB7. Please confirm when this will be resolved? Thanks.

  • chelseaaabee_
    c (@chelseaaabee_) reported

    @BookishDM @AppleSupport @VodafoneUK other people on the vodafone forum are having the same issue with apple services, seems to be something to do with the outage earlier

  • heatherr94
    Heather Walker (@heatherr94) reported

    @VodafoneUK Wi-Fi continued to work through the outage except apple services unable to connect (FaceTime, iMessage, iCloud etc) and still not working. Working fine on mobile data and other broadband providers Wi-Fi in the area so clearly related to this. Have you found a fix for this yet?

  • anisazmm
    Anisa ASLAM (@anisazmm) reported

    @zobomw1 @VodafoneUK Same here. Just apple services not working

  • saturdaysun
    Eleanor 💙 (@saturdaysun) reported

    @VodafoneUK my iMessage is not working, neither is FaceTime. A lot of other broadband customers are having this issue, please can you help?!!

  • laibakhansh
    Laiba shahzad khan (@laibakhansh) reported

    @zobomw1 @VodafoneUK Yep, our Apple services are not working as well! Quite frustrating tbh

  • Exiled_Typhon
    Evan (@Exiled_Typhon) reported

    @VodafoneUK @stfcphil Your teams are definitely not working hard more like a bru and a chinwag maybe if you guys actually was working it would be fixed there are hundreds of people still without broadband and you guys are not working hard enough so stop bullshitting us and just work damn harder ffs