Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Treharris and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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Vodafone Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Christopher Cule
(@Cule75Cule) reported
from
Tredegar, Wales
@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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MarkMyWord
(@MarkMyW44144102) reported
@VodafoneUK They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one. What disgraceful experience I am having with Vodafone,
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MarkMyWord
(@MarkMyW44144102) reported
@VodafoneUK @SophiaThakur They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one. What disgraceful experience I am having with Vodafone,
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WM
(@WhistlerzMaw) reported
@VodafoneUK Nope no explanation and am vodafone broadband customer. The £5 a day compo we are getting is pointless as I am now down nearly a week’s wages as we are left with no internet connection.
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RyanPlush 🏴🤝🇺🇦
(@RyanPlush) reported
@lentejota6 @VodafoneUK I already have a good deal! 😭 It's just how bad they are at customer service that hurts their reputation with me. I would absolutely not recommend someone use them, even if they were the only network with a working signal where I live lol
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Nitin Patil
(@patilnitin661) reported
@VodafoneUK, House move Vodafone couldn't provide service at new address so contract was terminate with no balance of payment but the system charged me £224 as balance payment for 4months which reflects on my credit score till date, Vodafone has not corrected their mistake.
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Helen Hallam
(@helen_hallam) reported
Hi @VodafoneUK on the 6th July I arranged the transfer of our Broadband service to a new address. The original activation date you gave, of the 26th came and went, so did the 2nd activation date. I was asked to wait another 24-48 hours on Monday. I’m still patiently waiting… 😩
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jackie-ross lavender 🍂
(@jackrosslav) reported
full 5g in central london and i can’t even load a youtube video @VodafoneUK your service sucks!
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MarkMyWord
(@MarkMyW44144102) reported
@VodafoneUK They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one. What disgraceful experience I am having with Vodafone,
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Aspiring Grumpy ***
(@MrGrumPea) reported
@VodafoneUK hello, I’m currently on the phone with your customer service centre about a shoddy installation. They are telling me I have to get it fixed by OpenReach. My contract is with you. Can you help?
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(n)ess 🐍
(@esswynn) reported
a week with @VodafoneUK broadband…and no internet activation. My phone contract is ending with them next month too, and at this rate I won’t be a returning customer 😬