Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Treharris |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Hengoed |
Internet | |
| Treharris |
Internet |
Community Discussion
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Vodafone Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Claire Taylor
(@taylored_beauty) reported
from
Llantwit Fardre, Wales
@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@CGrassam) reported
@VodafoneUK Broadband down in Glasgow. Trying to work. 5th time since I switched guys, not good.
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Debbie Shepherd
(@Deb78Shepherd) reported
@VodafoneUK you have sent me a cheque for a credit refund from nearly 2 years ago with my old surname, i have no way of banking this. Your customer service number does not provide options to speak to a human and your online chat stops working as soon as I explain my issue. Help
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Janet McNulty
(@JanMcN) reported
@VodafoneUK my direct debit hasn’t been taken. Your customer service phone line automate voice told me to use website chat but that seems to be down. What is happening please?
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Ioannis Iliadis
(@Iliadis_Ioannis) reported
@VodafoneGroup & @VodafoneUK are you aware of the amount of disappointed customers @Vodafone_GR is creating ?? We are facing #again an issue here in Greece with NO INTERNET , NO CUSTOMER SERVICE and of course NO IDEA of when we will return back to normal.
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Emma Barnes
(@emmaskitchen6) reported
@VodafoneUK an engineer has been to my property again and agrees there is a fault with the new router you sent only 10 days ago! How long will I have to wait for a new one? Seriously thinking of taking my custom elsewhere. Disgraceful service
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~ One Love ~
(@ManicShamanic) reported
@VodafoneUK Who want's mine, and how can I give them to you, I never use them.
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Graeme Arkell
(@graemearkell) reported
@VodafoneUK stole over £500 from me by over billing and now refusing to give me a PAC code so I can move to another provider. Not sure if it’s simple incompetence but either way I won’t be returning. To anyone out there do not use them. Awful company
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Merott 🦁
(@Merott) reported
@VodafoneUK I called Customer Services 3 weeks ago to say I’m moving house. After multiple phone calls and long wait times, I was told there’s an error and someone would get back to me. I’ve now moved, but still waiting!
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Tommy DeVito
(@187_sosa) reported
@VodafoneUK your signal is so dead 😤😤😤😤
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P4Medicine
(@p4medicine) reported
@VodafoneUK Already spent hours on calls to Vodafone. You as a service provider proven to be time wasters. You are not chasing your money, why do I have to chase the service I am paying for? Spent 2h on phone yesterday. Get your acts together please and provide the service you supposed to do