Vodafone

Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 01/15/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, Cardiff, Hengoed and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomHengoed Internet
United KingdomTreharris Internet
United KingdomCardiff Internet

Community Discussion

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Vodafone Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • changa396 Nick Bolitho (@changa396) reported

    @VodafoneUK Call me back , you have my name , look it up on your system and you’ll see how long this has been going on for , I’ve never known such poor customer service

  • HonourKiri Kiri Honour (@HonourKiri) reported

    @VodafoneUK I've forgotten my password to my account, I keep pressing the "reset password" but the reset email never comes through. Help?

  • EimearFreelance Eimear O'Hagan (@EimearFreelance) reported

    @millihill @VodafoneUK I've been an @EE customer for almost 20 years and always had really good customer service.

  • Claire_Suzanne_ ClaireSuzanne (@Claire_Suzanne_) reported

    @millihill @VodafoneUK @giffgaff I can get you some money off if you like as I’m already a customer. Just message me and I’ll sort it out.

  • villakilla72 neil's (@villakilla72) reported

    @VodafoneUK don't recommend vodafone to anyone. Been a customer for over 25 years and service has got worse and loyalty gone. Upgraded 4 phones in December and received 3 and still waiting for 4th. They've been awful

  • Hanbana88 Hanbanan (@Hanbana88) reported

    @millihill @Ngordonthaxter @VodafoneUK I upgraded with them last year. My first phone was stolen by the delivery driver. Then the replacement they sent out has a fault down the screen I told them n had to call 5 times before they admitted they didn’t have any in stock of the phone I wanted. So they wouldn’t replace.

  • batgirljones ruth (@batgirljones) reported

    @VodafoneUK Maybe it was because it was Christmas or whatever, but I never actually received anything. No big deal, just don't want to appear rude.

  • jim8974 J M (@jim8974) reported

    @VodafoneUK I upgraded my plan and device online on Thursday. The device was due to arrive the following day. It never did arrive, and my plan is now showing as the old plan again. Please can you help resolve this.

  • IainHawkins5 Iain Hawkins (@IainHawkins5) reported

    @VodafoneUK I want to cancel the bb order placed 11 Jan but can no longer log into my account!!! Frustrating!!! I want to speak to a human not a bot

  • Kent_Spurs79 Kent Spurs 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@Kent_Spurs79) reported

    @VodafoneUK So I have complained about not being able to speak to a real person and, wait for it, you’ve put me in touch with a virtual assistant. I have raised a fraud complaint and you’ve closed it out without any feedback and said no fraud has been found. I may as well just cancel my DD.