Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Pontypridd, Pontyclun, Hengoed, Tredegar, Bargoed and Cymmer.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Pontyclun |
Wi-fi | |
| Caerphilly |
Internet |
Community Discussion
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Vodafone Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Christopher Cule
(@Cule75Cule) reported
from
Tredegar, Wales
@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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phonephacts
(@phonephacts) reported
@VodafoneUK Thanks for this, already better customer service than @SkyHelpTeam
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Peter Howells
(@pgahowells) reported
@VodafoneUK Tried thus thanks and got TOBi who did not understand questions- How you roll out to digital excluded people with very poor signal and no landline. Thanks
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exhausted possum
(@MindInTheStars) reported
@VodafoneUK The website keeps falling over, nothing wrong with the form. I think i just have astoundingly bad luck...
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Gavin Bosher
(@mackem360) reported
@VodafoneUK Hi Vodafone, can you please help. I'm trying to redeem Vue tickets through VeryMe, however when trying to redeem voucher my app crashes with a 6201 error!
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Darren Ellis 💙 PLEASE WEAR A MASK
(@dazzaellis) reported
@VodafoneUK @VodafoneUKdeals I really fancy the zfold3 as an upgrade on my account apparently if you trade in an S10 you get a good deal why not the S20+5G that I have ???? Loyal customer for over 20 years means nothing .......
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Peter Howells
(@pgahowells) reported
@VodafoneUK @EthanClimbing I was asked to DM and just got TOBi who failed to understand questions. We have poor signal and no landlaine so how can Vodaphone roll out digital world to us by end of 2022?
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Neil Oakley
(@Neenat14) reported
@VodafoneUK dont know how to treat customers, i am appalled. Shocking
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Alex 🌐
(@ajr_codes) reported
Trying to leave @VodafoneGroup @VodafoneUK : - Unable to get a PAC code - Unable to leave vi website - The AI, ToBi, support agent was totally useless - I was unable to get the voice recognition via 191 to understand wtf I was on about - Constantly disconnected to online chat
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Mandy Li
(@hkstli) reported
@VodafoneUK Extra: It has been AN HOUR+. Just tell me if I should cancel the Vodafone broadband that I had never ever been connected to, or BOTY the broadband and VOXI!
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phonephacts
(@phonephacts) reported
@SkyHelpTeam been a customer with you for 25 years. We have yet another WiFi Internet outage and I’m working from home meaning more money lost on top of the money wasted on your service. Definitely not what I paid for, @VodafoneUK can you help? 25 years to Sky obviously mean 💩