Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, Cardiff, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Hengoed |
Internet | |
| Treharris |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Vodafone Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jess🍂
(@JessicaAmy_1994) reported
@VodafoneUK Then why when I ring that number does it send me through a series if questions to tell me that the quickest and easiest way to cancel broadband is on the chat?! I ring that number and don't get through to a person!! I switched my mobile to O2 today cause I've had ENOUGH !!
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Hieronymus Mosh✖️
(@xMoshyx) reported
@VodafoneUK was just told by customer service on phone inquiring about a pac code “why would we look to help you if you were wanting to leave.” This insures that I will never return,I will look to end wife’s contract, a phone call should never turn a happy customer against you.
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Jens Fallesen
(@JensFallesen) reported
@BBCRadioSolent Customers of @VodafoneUK and @O2 in #Brockenhurst have been without mobile signal for over 24 hours with both companies indicating several days to fix. Is this something you could look into?
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ClareLouiseSimmonds
(@Clare_Simmonds) reported
Just had THE worst customer service experience with @VodafoneUK...spent an HOUR trying to sort something so simple out. Wouldn’t be so bad but I had already contacted them about it over a week ago🙄
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Jess🍂
(@JessicaAmy_1994) reported
@VodafoneUK Can I have a DIRECT contact to someone i can cancel my broadband with please. 8wks of automated calls and Tobi have done NOTHING. Else I'm blocking you from taking MY money and then wait for you to come scrounging why you're not able to take it!!!!!!
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Clare Francesca
(@clarefrancesca) reported
@VodafoneUK hi there - WiFi not working for 12 hours now, solid white light but no connection - was told maintenance would take 2-3 hours. Please could you advise?
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Claudia
(@twick2008) reported
@VodafoneUK need to move my broadband and based on your information on your website I need to call. But this doesn't work - worse customer service how can I change my address for my broadband service or do I just cancel
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Dave Ward
(@Formula_Ward) reported
@ThreeUK @Matthew_Wright @VodafoneUK Matthew, i've got all my phones and mobile tech with Three,they have always been good,but check coverage with any provider.Mine is poor at home and shockingly bad at work , but everywhere else seems good.Find someone you know on the network you switch to. Maybe go sim only first
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Gareth George
(@gaffer_g) reported
@VodafoneUK That number is not recognised. Your online chat bot sends you to a tool that does nothing. I've literally spent days on your customer service getting nowhere. Roll on the day my contract ends.
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Pete Jeffreys
(@PeteJeffreys) reported
After a whole 2 days of being pleased with them, I’ve now slipped back into the seventh circle of hell in trying to speak to a human who can help from @VodafoneUK Tonight’s latest: I’ve got a fault reference number, but the fault line won’t recognise it because it’s too recent!