Vodafone Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Treharris, Cardiff, Aberdare, Caerphilly, Bridgend and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Treharris |
Internet | |
| Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet |
Community Discussion
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Vodafone Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MarkMcCann_Wood) reported
@VodafoneUK just upgraded broadband, incomplete order, went to Vodafone shop kid/staff too lazy to help "phone broadband team" been on hold 15mins. Give me a single reason why I shouldn't cancel & go elsewhere. Terrible customer experience
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The Makers Loft
(@the_makersloft) reported
@VodafoneUK When will your customer service improve. been a customer for 17 years. Had enough this time. Sent me 2 IPADS, Incorrect models. Have bee advised I can’t return them until you’ve taken the first payment. What happened to a 14 day cooling off period. Useless
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Jennifer Stirrup #MBA Next up: #AI #Healthcare
(@jenstirrup) reported
from
Hemel Hempstead, England
@VodafoneUK The phones screen is unusable so I can’t do that from the phone. I’ve waited an hour in your store and handed the phone in for repair. I hope you’ll send it back to @SamsungUK and reconsider when you sell it in future. It’s four months old and I didn’t damage the phone. #ZFlip
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Jeffrey Wasserman
(@jeffwass) reported
@VodafoneUK @Ofcom She had this number for many years at Three Her mum needs medical care and she cannot receive calls from docs. She can't access bank accounts due to two-factor authorisation codes. @VodafoneUK falsely promised her each time she contacts tech support it will work in 24-48 hours
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Stuart Mcintosh
(@stuamc1982) reported
@VodafoneUK I ordered a device on Wednesday paid £10.00 for delivery. Folks stayed in all day to then be told was never coming. Changed address to pick up point and still nothing. Get email every day saying it's coming next day and it has not. Really not hapy atal Called DPD and stil there
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Sophie Fleet
(@TrixelSoaf) reported
@VodafoneUK Why Is your 4G awful? I switched from O2 and ever since my 4G never loads or It's so slow It's a joke. 😑 #Vodafone
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Curtis Haigh
(@CurtisHaigh69) reported
@VodafoneUK I’ve still had no response to my DM? Can someone please actually help me today. Thanks
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brother.eth
(@S2thet) reported
@VodafoneUK i have never dealt with such useless customer care as vodafone this last week. My new phone was delivered faulty over 2 weeks ago. You have made me stay in for 4 days now and still no replacement!!! If you choose to use DPD that is for you to chase not me!!! 😡😡
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Jeffrey Wasserman
(@jeffwass) reported
@VodafoneUK @Ofcom - how do we make an official complaint? @VodafoneUK messed up on her port from Three and won't take ownership. She has no working phone for a week despite promises from tech support to wait 24-48 hours each time. She cannot access bank acct due to 2FA codes (cont...)
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Jeffrey Wasserman
(@jeffwass) reported
@VodafoneUK Tech support just told her another 48 hours! It's clear your tech support just lies outright to get the customer off the line! That is a full week of having no working phone number!! She cannot get calls from her mom in hospital, and cannot access bank accts due to 2FA!!