Vodafone

Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 02/20/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil, Cardiff, Caerphilly, Treharris, Blaina and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomMerthyr Tydfil Phone
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • thomasralp Thomas (@thomasralp) reported

    @VodafoneUK are you having app issues? Also happens on the site. Trying to view my account…

  • imbreal1 imbreal (@imbreal1) reported

    @VodafoneUK I’m never gonna use you again in America the internet connection has been shocking almost getting left in places I had to connected to Wi-Fi from restaurants and bars bought a new phone thinking this would be great I would have no issues forget that dnt use in usa

  • MelissaApis1 Melissa Apis (@MelissaApis1) reported

    @JohnRadoux @VodafoneUK God almighty, get away from them. They're notoriously awful, demanding payment from the dead, making it all but impossible to leave. Good luck with getting away from them. But get away from them.

  • ShowkatAli2012 Ali Showkat (@ShowkatAli2012) reported

    @VodafoneUK Your network is awful, switched over from BT and I regret it, slow internet everywhere I go, their excuse is that it’s where I live, I use wifi at home.

  • johnlanser11 John (@johnlanser11) reported

    @VodafoneUK I need to cancel my broadband as I have no need anymore. How do I do this calling 191 tells me to go online and use TOBi, TOBi tells me to call 191

  • MartinHatch Martin Hatch 🇬🇧 (@MartinHatch) reported

    @VodafoneUK are ALL OVER the shop .. Their website is broken, the app won't let me login. And after being on hold to customer services I find out my broadband order has been cancelled due to a "system error" !!! WTF ?? sort it out

  • MissLouScott Louise Scott (@MissLouScott) reported

    @VodafoneUK @Sparky_tarpi Tried this so many times! “Toni” is rubbish and doesn’t understand what support I need! 😡

  • northern_grumpy GrumpyNorthernGeezer (@northern_grumpy) reported

    @VodafoneUK Ordered FTTP superfast2 b/band. Due to be installed today between 8am and 1pm. No contact from the engineer, no information from Vodafone at all. I’m guessing this isn’t happening today. I am a new Vodafone customer but if this continues, I will be an ex-customer.

  • lisa_molyneux lisamolyneux83 (@lisa_molyneux) reported

    @hanni22 @VodafoneUK I was with Vodafone for years then they put my bill up to £70 a month without informing me. Went to UW and never looked back £15 a month for unlimited data, calls and texts. I would never go back also x

  • danbobnix Daniel Nixon (@danbobnix) reported

    @VodafoneUK my current broadband plan/contract ends on 8th September, I have already signed up with another provider commencing on the 8th. Can I call to schedule the cancellation or do I wait to call and cancel on the 8th?