Vodafone

Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 12/12/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly, Blackwood, Pontypridd, Pontyclun and Hengoed.

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City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • samies1984 steven amies (@samies1984) reported

    @andygoldstein05 @VodafoneUK Had the same problem told when I upgraded phone would be with me the next day then the next day came and was told 7-8 weeks delivery time to which would have gone past my upgrade time so they charged me for an upgrade that wasn’t coming and guess what the phone still didn’t come

  • mattgarrill Matt Garrill (@mattgarrill) reported

    @MysteriosoX @VodafoneUK Left them a few years ago, out of contract and got a SIM only. Best decision ever…. I never have to deal with that customer service again

  • ZaidKha97899431 Zaid Khan (@ZaidKha97899431) reported

    I did recharge 2 days ago on 20-july but my numbers incoming and outgoing both off I don't know the reason just talk to cc team miss Maheshwari kapse she said me your KYC issue is there & she will resolve within 3 hrs please consider my recharge from today . @VodafoneUK #VI #idea

  • JohnDavitt16 Jp Davitt (@JohnDavitt16) reported

    @andygoldstein05 @VodafoneUK Companies a joke charged me two months for a contract they disconnected as faulty phone ....they cancelled account number so could never pay me back as It was bouncing back and forth in their debit debit system ... absolute sham of a multi million pound company @vodascam

  • ConnorACotton Connor (@ConnorACotton) reported

    So I've just read that @VodafoneGroup is looking to introduce persistent user tracking. Something which is a blatant disregard for user privacy. If that does happen then I will be replacing @VodafoneUK as my network provider and I would hope many more would as well.

  • graemej22 Graeme Johnston 🐑🔴⚪️🐑 (@graemej22) reported

    @VodafoneUK I recently set up an upgrade to full fibre from my current Vodafone home broadband service, however there was a technical glitch and my full fibre upgrade got cancelled which I didn’t find out till today now my current broadband will be cancelled this coming Monday

  • anitha_mad Anitha Madhavan (@anitha_mad) reported

    @VodafoneUK vodafone customer service is a disgrace. I waited for 3 hours on Thursday night and another 2 hours on Friday morning to be connected to an adviser. At one stage I was no.48 in the queue. What a joke! All I wanted was to speak to someone about changing to a Sim only.

  • _DailyCommuter Daily Commuter (@_DailyCommuter) reported

    Hi @VodafoneUK home broadband has stopped working for 3rd time in 2 days. @CityFibre were digging up the route between our house and the street cabinet on Thursday, no doubt the cause. Was faultless before. Any idea on typically resolution time, do your engineers work weekends?

  • NickyPyke nicky (@NickyPyke) reported

    @VodafoneUK have you got an email address for complaints? Please don't say call customer service or use chat. They literally will not accept my complaint. Vodafone customer service is weird.

  • TheParentGame Lucy Dorrington (@TheParentGame) reported

    Hi @VodafoneUK I just received a message saying that 'to ensure expectations are set' I can expect to wait a month before there's a chance I might receive the service I'm currently paying for. Is this really your idea of customer service?! #CustomerService #Vodafonedown