Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Vodafone
Vodafone is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Blaina, Hengoed, Treharris and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Blaina |
Internet | |
| Hengoed |
Internet | |
| Treharris |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Cope
(@GrahamCope1) reported
@VodafoneUK @speckyninja I have had this also and tweeted shocking customer service will never touch anything involving them again. Swindled me out of 30 quid and just the constant hassle. @VodafoneUK hang your heads in shame.
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Anonymous Source of Well-Thought Out Opinions
(@AnonyBrowBrow) reported
@GeorgeMonbiot @VodafoneUK Cancel the direct debit. Debt recovery agencies have no authority. Just tell them "send as many letters as you like, this is a you problem". Sorry for your loss.
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Steve Purt⭕n
(@TheDorsetViking) reported
@VodafoneUK @GeorgeMonbiot Too little, too late absolute bin fire of a company. Disgusting behaviour but not even remotely surprising! Money obsessed and f*ck everyone! Never, EVER use this lot.
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Missyxx
(@Missyxx9) reported
@GeorgeMonbiot @VodafoneUK Unfortunately it's not just Vodafone its lots of companies. I had this problem with NS&I & BT. In the end I emailed the CEO of BT and complained. It was eventually sorted out but my 91yo dad would have stood no chance.
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Susan Jane Cameron
(@susiecameo) reported
@GeorgeMonbiot @VodafoneUK I'm sorry you've had such trouble George.
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Graham Cope
(@GrahamCope1) reported
@VodafoneUK @RD03157723 They won’t listen i you and deny you did sit down the account and say you haven’t paid. Hopefully they get their just deserts for this treatment if so many.
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Anonymous Source of Well-Thought Out Opinions
(@AnonyBrowBrow) reported
@VodafoneUK @GeorgeMonbiot When I tried to cancel my Vodafone contract, because I couldn't get a signal in my apartment in London Zone 1, the CSA accused me of lying and just wanting to switch providers. Well yes, I did want to switch providers, because I couldn't get a Vodafone signal.
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Duke Silver 🛡️
(@RealSaxondale) reported
@GeorgeMonbiot @VodafoneUK Had this with #bt_uk, who took advantage of elderly relative with @DementiaUK and sold her a broadband package with full sport. The installer came round and asked where her pc or laptop was. The vile scumbags then took 6 months to cancel after she passed. Hid behind GDPR.
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Idiotsoftheinternet
(@IdiotsOfTwitr) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUk are easily the worst company I’ve ever dealt with. Rude and useless customer service. I was overcharged by £1000, spent 50 hours on the phone trying to resolve it. They just passed it on to debt collectors.
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jodie hammond lee
(@jodiehammondlee) reported
@GeorgeMonbiot @VodafoneUK Tried to cancel my partners account 9 years ago. In the end the debt collection agency Vodafone sent after us due to their own error was working with us alongside the ombudsman to fight them. Took a year but worth it. Vodafone will never change, avoid like the plague