Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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Full Outage Map
Problems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Mountain Ash, Wales
The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil
|
Phone | 1 month ago |
|
Caerphilly
|
Phone | 2 months ago |
|
Caerphilly
|
Internet | 2 months ago |
|
Treharris
|
Internet | 3 months ago |
|
Caerphilly
|
Phone | 3 months ago |
|
Blaina
|
Internet | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK over a week now with no signal 👍
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK your customer service is atrocious.
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, WalesIs it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Holly Harrison (@Harrison2995) reported from Aberaman, Wales@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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KD Hansford (@kdhanz) reported from Aberdare, Wales@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK why haven’t I got phone signal ?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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GArt Photography 📷 (@GaryWaites) reported@VodafoneUK really need to make sure you have advisers available to take calls, and as for your chat function to call it woeful is an overstatement - spent 20 minutes on chat only to be kicked out without resolution, time to move to another provider?
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Sarah Gaskell (@Sarah1611) reported@VodafoneUK and still, your incompetence never fails to surprise me! Having spent months texting my parents landline instead of my actual mobile number, you have now phoned them to tell them that an engineer will be at my old address(not even theirs) on Monday as requested- wtf?!
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Jon (@19afc03) reported@VodafoneUK Gigafast installed internally on 25/11 AM but issues with fibre to cabinet. @CityFibre confirmed there is no blockage same day PM, but still no communication re completion of install despite numerous lengthy calls and online chats. #poorservice
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Andrew Hamilton (@beanie017) reported@VodafoneUK according to the website I am eligible for an upgrade but in the Falkirk store I was told I'm not eligible untill the 8th December but the online chat also said they could do my upgrade before the chat went down??
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Craig (@craig_dw) reportedHow terrible are @VodafoneUK Been trying to get through to them for 2 days and sat on hold listening to the same 2 **** tunes.
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WHLParkLane (@Craig_Spur) reported@lukeherbert @craig_dw @VodafoneUK But appreciate that’s a service that works for them and making money too, but
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Mubeen Ibn Jaber (@MubeenIbnJaber) reported@VodafoneUK @Ofcom Since you’ve bungled your support and failed to connect my services, I now have to put myself at risk & my family, and I cannot work from home. Well done Vodafone.
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russel inleeves (@chokingcat) reported@VodafoneUK do you have a customer service team?
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Janine Brookes (@jerririo) reported@VodafoneUK extremely poor customer service from Vodafone, my broadband network was down for 2 weeks so they sent me a myfi free of charge then billed me! After 2 hours on the phone being passed from pillar to post still not resolved now on to 5th agent! Bye bye Vodafone....
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KawaiiFoxita 🍁🍂 (@KawaiiFoxita) reportedHey @VodafoneUK I’ve been waiting for 2 hours 35 minutes on the phone just to cancel a monthly wifi contract. I’ve also been waiting 30 minutes on your internet chat. This is actually disgusting.