Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Treharris, Blaina, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Treharris |
Internet |
Community Discussion
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Vodafone Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@JohnBanksTHFC) reported
@VodafoneUK @GeorgeMonbiot Ha! What a joke response. I’ve been with Vodafone for 25 years and canceling all our numbers as contracts end. There is no customer service as you can see unless you want to chat to a bot. It’s corporate gangster arrogance.
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Soup Dragon
(@SoupySoupySue) reported
@VodafoneUK @GeorgeMonbiot Bad enough for me, but to do this to your family at a time like that is shocking behaviour. I can't wait to leave Vodafone.
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Ally Diaf
(@hitchhiker130) reported
@GeorgeMonbiot @VodafoneUK Had terrible problems with them in 2015. They ripped me off around £200 mobile contract. Like you, tried to deal with them but lost the will to live. EE have superb customer services. Have been with them ever since & won't move. Have had Sky and BT Bband/tv. They're pretty good.
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Penny Last
(@PennyLast3) reported
@GeorgeMonbiot @VodafoneUK The best way is to contact Matthew on BBC Watchdog he'll get you answers and they get bad publicity on national TV. Condolences and hoping you get satisfaction compensation the works
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Pablo 💙
(@paul_lanyon) reported
@GeorgeMonbiot @VodafoneUK My mother is paying for a Vodafone account she has spent over a year trying to cancel (out of contract too). It’s basically impossible as the shops can’t help and you spend hours phoning useless offshore centres until you just give up. I even tried writing to them: awful company.
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Sarah O'Connell
(@Sarahcoconnell) reported
@GeorgeMonbiot @VodafoneUK Vodafone called me and offered an upgraded phone but actually opened a new contract and charged me for it for 2 years. Tried to cancel over 100’s of calls often in tears of fury. Had to go to Ombudsman who made them apologise and refund me £100. Which wasn’t enough, frankly.
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Philippa AS
(@chilephilly) reported
@BobAustraliaUK @GeorgeMonbiot @VodafoneUK I had the same issue with RAC when my husband died. Them: "The account isn't in your name" Me: I know" Them: "Can I speak to Mr Robert Saddington?" Me: " Only if you've got a ouija board, love." Them: "Why?" Christ on a bike.
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Little Mole #StandWithUkraine
(@alittlemole) reported
@VodafoneUK @GeorgeMonbiot "This is certainly not the experience we want for our customers especially in difficult times. Now, use a BOT to try to get through to us". Can you not hear how awful that sounds Vodafone?
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des greene
(@irishnovelist) reported
@VodafoneUK @GeorgeMonbiot Very similar stories here - customer service is a thing of the past - even though sometimes more expensive I opt for local services with local customer interaction…
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Soup Dragon
(@SoupySoupySue) reported
@VodafoneUK @GeorgeMonbiot Took me 3 months to cancel a contract which was literally out of date - as in I was out of contract with them. Each time I spoke to them they confirmed cancellation - and then charged me for another month. I have another contract with them... Already stressing over it.