Vodafone

Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 12/11/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly, Blackwood, Pontypridd, Pontyclun and Hengoed.

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City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ambalathumkal Jacob Ambalathumkal (@ambalathumkal) reported

    @VodafoneUK Their solution was to change my plan to 60/month1/3 The new 60/month plan will have a 24-month contract as well. Technical team had confirmed that the issue will still be ongoing till Feb, and the only solution is to get a better antenna for the router.2/3 😡😡

  • geraintwjones Geraint 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@geraintwjones) reported

    Seriously thinking of ditching @VodafoneUK in favour of @EE. Using Vodafone’s “help” last night to set up mobile data on my Apple Watch resulted in my phone losing connectivity with the mobile phone network. Job is now in a [very ******* long] queue to get reconnected.

  • M_Roffey Michael Roffey (@M_Roffey) reported

    @VodafoneUK Want zero customer service - Try @VodafoneUK Apparently only 1 person works in the customer service department and if they aren't around no-one else can deal with you....

  • 25_Deery Shane Deery (@25_Deery) reported

    Hey @VodafoneUK can I ask is there any problems with your network in central Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 as I have got 2 bars of 4g on my cellular iPad which is on an unlimited max MBB data SIM card & data is currently really slow over 4g at the moment 👍

  • stephen1985manu MANCSTASTEVO (@stephen1985manu) reported

    @VodafoneUK After the many years today has been the worse day for customer service I switched my broadband package and decided to cancel and go back to my original Vodafone then cancelled my full broadband and now I can't get it back till I send my old equipment back 1/2

  • easygoing48 easygoing48 (@easygoing48) reported

    @AhmedShelbaya @VodafoneUK You need to be take responsibility an be held accountable for unacceptable behaviour by your staff in Customer Relations who purposely ignore customers and are discriminatory to people with disabilities and illnesses.

  • BoynsJayne Jayne (@BoynsJayne) reported

    @VodafoneUK utterly dreadful customer service. Unable to contact a human. Online chat has a queue of 70 people.

  • esiotrot54 Nemesis (@esiotrot54) reported

    @VodafoneUK your website is absolutely hopeless. None of the links work properly. Determined to leave more than ever but want a PAC to go elswhere but no help a available to know how to do it- live chat doesn’t even work- hopeless all round

  • smartieplum Lady Smartieplum and Zuki (@smartieplum) reported

    @jobrown1812 @VodafoneUK are terrible

  • CyranodEcosse Campbell Deeming (@CyranodEcosse) reported

    @masato_jones @VodafoneUK Frustrating, I've had very few issues with Vodafone, tbf (though they really need to improve inter department comms, but that doesn't mean you haven't, and I've been at the receiving end of similar treatment from other companies, so know exactly what you mean.