Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Aberdare, Caerphilly, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone |
Community Discussion
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Vodafone Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Deansway
(@Deansbomb) reported
@GeorgeMonbiot @VodafoneUK I'm currently having a similar experience with @BritishGas who have not sorted out an over charging. They keep me on the phone for hours and then say they will call me back when it's sorted. Haven't heard from them in weeks. Corporate customer care is not fit for purpose.
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scribbler
(@scribbl64805724) reported
@GeorgeMonbiot @VodafoneUK Sad to say had to deal with @VodafoneIreland a few years back, over a landline, in similar circumstances and had just as bad an experience. Next door neighbour is a Europe VP whose name I invoked to break the deadlock. Mad it came to that.
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Nic Brownlie
(@nicb2021) reported
@GeorgeMonbiot @VodafoneUK Unfortunately George, this seems to be the way businesses have chosen to deal with data protection and a post-covid world. They have quietly changed algorithms and processes in ways that destroy customer service. Vodaphone are not alone. But it stinks.
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Ian Worrell
(@muswell_boy) reported
@GeorgeMonbiot @VodafoneUK Similar experience dealing with Vodafone Have to say though, despite historical reputation @BT have always given amazing customer service
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Tim Glendinning
(@GlendinningTim) reported
@GeorgeMonbiot @VodafoneUK It's terrible. Luckily all I encountered was sympathy and ways to help...but Vodafone not in the equation.
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IJN
(@IJN3) reported
@GeorgeMonbiot @VodafoneUK I once overhead Vodaphone employees in a pub in Newbury swapping stories about how they wound up customers and laughing about it. I cancelled my contract every soon after and have never gone back. Saying that my mother who's 92 says they look after her well.
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SurfingRed #FBPA #RestoreDemocracy
(@SurfingRed) reported
@GeorgeMonbiot @VodafoneUK Tried in vain for weeks to cancel Vodafone subscription to mobile broadband. Have to conclude they deliberately make it impossible. Frustrated, I unilaterally cancelled my direct debit. Now I’ve unpaid fees and it’s dinged my credit score. Is this deliberate policy? @VodafoneUK
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Gaslit
(@Gaslit1504) reported
@parsl @GeorgeMonbiot @VodafoneUK Ever noticed how companies can do everything on the phone, take an order, take a payment etc? But when it comes to making a complaint you have to put it in writing. It might be because 1 in 5 adults in the UK are functionally illiterate. 20% of complaints gone straight away!
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Ron Portnoir🏴☠️☮️
(@ronportnoir) reported
@GeorgeMonbiot @VodafoneUK Yes, I’d say it is the corporate strategy, I had a nightmare experience years ago with Vodafone, you think you’ve sorted the problem out with them, and then they ring up again with no recollection of your previous interaction. Kafka-esque financial shakedown. Don’t pay.
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Matthew Stadlen
(@MatthewStadlen) reported
@GeorgeMonbiot @VodafoneUK Vodafone treated me appallingly until I got in touch with them via Twitter. At which point, things improved. Corporate bullying. Awful.