Vodafone outages and service status in Mountain Ash, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountain Ash, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Blackwood, and Hengoed.

City	Problem Type	Report Time
Treharris	Internet	2 days ago
Blackwood	Phone	16 days ago
Hengoed	Phone	28 days ago
Merthyr Tydfil	Phone	2 months ago
Caerphilly	Phone	3 months ago
Caerphilly	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  Christopher Cule (@Cule75Cule) reported 3 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 4 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  Anthony Hughes (@martyrant) reported 8 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  Daniel John (@Daniel_John08) reported 9 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

• 
  Anthony Hughes (@martyrant) reported 10 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  🌸 (@chelsjones_x) reported 10 minutes ago from Caerphilly, Wales

  Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

• 
  Holly Harrison (@Harrison2995) reported 10 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Nicola Collyer (@niccynoonoo) reported 15 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  Paul Vaughan (@PaulVaughan4) reported 27 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Rachel Rowlands (@RaqueldeRowl) reported 31 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Paul Vaughan (@PaulVaughan4) reported 35 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  Paul Vaughan (@PaulVaughan4) reported 36 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Rebecca Cogbill (@beccacogbill) reported 37 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 40 minutes ago from Caerphilly, Wales

  Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

• 
  Paul Vaughan (@PaulVaughan4) reported 40 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  angharad aka Annie (@lilmiss_annie) reported 41 minutes ago from Ebbw Vale, Wales

  Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

• 
  Christopher Cule (@Cule75Cule) reported 44 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  KD Hansford (@kdhanz) reported 44 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 48 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  Tim Bishop (@WelshBish) reported 56 minutes ago from Caerphilly, Wales

  @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James (@jimbles1967) reported 6 minutes ago

  @VodafoneUK #youtube My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.

• 
  John Gly (@chuxjohn) reported 7 minutes ago

  @VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?

• 
  Dr Edinam Dean Eton (@edinamdean) reported 7 minutes ago

  @VodafoneUK why exactly are you charging us so much every month, for the most inconsistent mobile service in the country?

• 
  Chris Wynne (@Chr1sWynne) reported 8 minutes ago

  Hi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom

• 
  Paul da Rita (@Paul_da_Rita) reported 8 minutes ago

  hi @VodafoneUK - over the last few months your coverage has got so bad that I not only don't get a signal in my village, but I have problems in central London too. Any particularr reason for this? Given it's a business phone, it's not ideal!

• 
  Martyn Wade (@mwmufc) reported 9 minutes ago

  @VodafoneUK Currently 9 days into new contract and still no service. Numerous hours of phonecalls and trip to shop and still no sign of getting what i've paid for. Surely this is unacceptable @Ofcom @CommsOmbudsman. How do I get what I've paid for when vodafone refuse to provide.

• 
  ANTIQUE ASSASSINS (@AntiqueA38495) reported 9 minutes ago

  @VodafoneUK Dreadful customer service. I bought a £40 bundle that doesn’t work or give me data. I’ve spoken to four agents and been told different things. The last promised a credit, then hours later said they couldn’t do it due to “technicalities.”

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 10 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  James Hunt (@jameshunt312) reported 13 minutes ago

  @VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬

• 
  Elorac🇬🇧🇬🇧🇬🇧 (@cassa748) reported 14 minutes ago

  @VodafoneUK Any issues with 5G in Watford today?