Vodafone outages and service status in Mountain Ash, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountain Ash, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, and Blackwood.

City	Problem Type	Report Time
Treharris	Internet	1 day ago
Caerphilly	Phone	22 days ago
Blackwood	Wi-fi	27 days ago
Treharris	Internet	2 months ago
Blackwood	Phone	2 months ago
Hengoed	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 2 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 4 minutes ago from Caerphilly, Wales

  Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

• 
  The Hayes (@toughcheese13) reported 8 minutes ago from Tondu, Wales

  1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 10 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  Peter N (@gooner1947) reported 11 minutes ago from Blackwood, Wales

  I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

• 
  Paul Vaughan (@PaulVaughan4) reported 19 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Anthony Hughes (@martyrant) reported 19 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  Christopher Cule (@Cule75Cule) reported 20 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  KD Hansford (@kdhanz) reported 21 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 23 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Paul Vaughan (@PaulVaughan4) reported 25 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Christopher Cule (@Cule75Cule) reported 32 minutes ago from Tredegar, Wales

  @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

• 
  KD Hansford (@kdhanz) reported 35 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Anthony Hughes (@martyrant) reported 37 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 47 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Rebecca Cogbill (@beccacogbill) reported 47 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  Neil (@neilbennett0707) reported 48 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  KD Hansford (@kdhanz) reported 48 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  angharad aka Annie (@lilmiss_annie) reported 57 minutes ago from Ebbw Vale, Wales

  Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

• 
  Holly Harrison (@Harrison2995) reported 58 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AxelZUK (@AxelZuk) reported 6 minutes ago

  @VodafoneUK where i live it used to be a field, its now a new build estate. Being an ex field your masts where never designed to give good signal here. No one does. Is there anyone who i can contact to ask about upgrading the masts around here? I know just cust serv will ignore

• 
  James S Taylor. (@LFCRhinos) reported 7 minutes ago

  @VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible

• 
  charlie stone (@charlie81389135) reported 7 minutes ago

  @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

• 
  Simon Denye (@simondenye) reported 8 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  blu’sfreepalestine (@tyskjamie) reported 9 minutes ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

• 
  James R (@Jamesreaney92) reported 14 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

• 
  Sadiq Afridi (@sadiqafridl) reported 16 minutes ago

  @VodafoneUK your 4G and 5G both Sucks. My contract end in March 2027 im not renewing with you guys any more. Paying £42 a month for nothing.

• 
  Leoy S (@l3roy0) reported 17 minutes ago

  @VodafoneUK @roketdog @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Adeya Mcfale (@Hellar_eal253) reported 25 minutes ago

  @VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.

• 
  BlackhandMedia Mk II (@Hanley40) reported 26 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?