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Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Mountain Ash, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 1 day ago
Merthyr Tydfil Phone 1 month ago
Caerphilly Phone 2 months ago
Caerphilly Internet 2 months ago
Treharris Internet 3 months ago
Caerphilly Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • SuzanneMRees1
    Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • kdhanz
    KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Tredegar, Wales

    @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

  • chelsjones_x
    🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JacobPeoplee
    Jacob People (he/him) 💙 (@JacobPeoplee) reported

    @VodafoneUK I e just looked and yes, I haven't used any. I've now calculated that I've sent 3 texts but only 2 to my dad and 1 to my therapist. I get barely any mobile phone signal at home so I always use my home internet. It's all a bit of a mystery

  • elofty
    Matthew Brown (@elofty) reported

    @VodafoneUK @tweetsbytani Same issue :(

  • RPDStation
    Raccoon Police Department 👮‍♂️👮 (@RPDStation) reported

    @VodafoneUK Hi 4G not working again!

  • charliexlewisx
    Charlie 🦋 (@charliexlewisx) reported

    Had 4 months of the WORST experience imagined from @VodafoneUK. Highly disappointed

  • AgeingRW
    Rob Walsh (@AgeingRW) reported

    @fibrehop I'm having real problems with my @VodafoneUK gigafast broadband. How do I know that the problem isn't part of the @CityFibre network? Ie if I move to you will I have the same problem?

  • DrTashPrice
    Tasha price (@DrTashPrice) reported

    Terrible customer service @VodafoneUK. I am a long standing customer @VodafoneUK . I work for the #nhs Services were disabled in the middle of calling patients today. No warning. Unable to get through on the customer service number to speak to anyone and my phone still cut off.

  • Emily_Benn
    Emily Benn (@Emily_Benn) reported

    Hi There Twitter, Would love some help please. Does anyone know how to get hold of Nick Jeffrey or Ahmed Essam of @VodafoneUK ? The service gets worse and worse I can’t cope with it anymore Thanks, Emily

  • BenBullman
    Ben Bullman (@BenBullman) reported

    @VodafoneUK 50 minutes so far on the phone to customer services going round in circles...advised to go in to store to discuss with them (ha!) is there someone who can actually help with the problem??

  • B2B_BDM
    David Franklin (Frank) (@B2B_BDM) reported

    @VodafoneUK Hi Beth Please can you help us? We want and pay for "Superfast 2", but our Broadband is stuck on "Superfast1" at 30Mbps or less Please can you fix it, so we start getting above 50Mbps (or, better still the 63Mbps which appears in your advertising for Superfast 2). Thank you

  • adil_aurangzeb
    Adil Aurangzeb (@adil_aurangzeb) reported

    Booked GigaFast with @VodafoneUK, 28 days later, less than 24hours before installation they cancel the order, blaming @CityFibre for being unable to install it. Why have you been selling the service in my area for months and posting letters if you can't install it?