Vodafone

Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 01/18/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, Cardiff, Blaina, Hengoed and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomBlaina Internet
United KingdomHengoed Internet
United KingdomTreharris Internet

Community Discussion

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Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Bobafett2k6 Aiden (@Bobafett2k6) reported

    @VodafoneUK I've been through all of that nonsense and wasted hours of my life. The chat mysteriously drops out if they can't resolve the query easily and back to square one you go. Honestly I'm regretting my upgrade and would never recommend Vodafone based on this experience.

  • CCraKeL Robin CraKeL (@CCraKeL) reported

    @VodafoneUK is the app and website currently down? Can’t view my bills or plan

  • AnnandStephen Stephen Annand (@AnnandStephen) reported

    @VodafoneUK Hi Ben thanks for the reply but have you tried using your service, I have gone through everything on the app for optimal service, I talk on your app and then they can't be asked and cut you off so you have to start again, I'm talking to others for service, take me to court.

  • catthegreaterr Cat (@catthegreaterr) reported

    @VodafoneUK I've had weekly talks with Vodafone, many many different agents. It never made a difference, in fact it's just getting worse. At this point I'm just gathering proof that you don't provide the service you are suppose to so I can get out of this contract asap.

  • razda5 Amanda Rasmussen (@razda5) reported

    Dear @VodafoneUK I'm very unhappy. My broadband is not working and the chat bot is not working. I tried calling but your automated phone service did not give me the option of speaking to a human and hung up on me. Unless you contact me I will contact the ombudsman.

  • KirranLewis Kirran | WhiteWolf 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KirranLewis) reported

    @VodafoneUK Please can you fix this problem. We have been on the phone today for 2-3 hours and just got left on hold. You have emailed me today asking me to pay a bill of £57.48. Now I can't pay this bill because you won't let me. (1/4)

  • Sallycat471 Sally Keates (@Sallycat471) reported

    @VodafoneUK Horrendous service DO NOT USE they marked my credit file in error and now can’t get it off!

  • thebarksideshop The Bark Side (@thebarksideshop) reported

    @VodafoneUK I upgraded to pro broadband following a recent outage. Outage tonight and the 4G dongle kicks in (result). But it’s SO slow - like dial up. This can’t be right, surely? Barely enough bandwidth to even switch off my Hue lights. Tweeted using 4G on my EE mobile 🙄

  • Vanilla_Coffee_ Tony Gilroy (@Vanilla_Coffee_) reported

    @VodafoneUK Do you have to keep sending me promotional sms messages? I’ve had 6 from you in the last 2 days. 1st world problem but a little tedious all the same.

  • frankybaby14 FLT (@frankybaby14) reported

    @VodafoneUK how do you actually SPEAK to the customer service team. I don’t want live chat I want to speak to someone on the phone. How?