Vodafone

Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 02/02/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly, Blaina, Hengoed and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff E-mail
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomTreharris Internet
United KingdomCaerphilly Phone
United KingdomCardiff Phone

Community Discussion

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Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmy_1975 TJ (@jimmy_1975) reported

    @VodafoneUK Do I have to wait all day for help ?

  • HRoweMktgPR Hannah Rowe (@HRoweMktgPR) reported

    Hey @VodafoneUK how can I tell your customer service the code they've sent to my mobile wifi, when I explained the purpose of my enquiry was that the mobile wifi wasn't working??!!

  • DomBradshaw7 Dominic (@DomBradshaw7) reported

    @Ofcom Do you keep an eye on the number of complaints against @virginmedia & @VodafoneUK? It’s staggering how many people have issues yet nothing is done about them. Should be able to cancel contracts if issues extend beyond a month, they’d have power if we didn’t pay for a month

  • kareenabrowne Kareena Browne (@kareenabrowne) reported

    @VodafoneUK Are you able to find out when my contract with Vodafone ends please. Your automated phone service doesn’t work either so I am unable to speak to anyone. Please let me know what details you require to find out. Thank you

  • fishingdan21 Dan (@fishingdan21) reported

    @kjackson1984 @VodafoneUK Iv been with @tescomobile for three years they never step out of line lied or even try flogging me new deals all the time deffo best network IV been on

  • portrushgirl Lisa Finlay (@portrushgirl) reported

    @VodafoneUK I am having problems with my phone going to voicemail without ringing. I have tried all the usual fixes in my settings with no improvement. Recurring problem recently. Can you help please? Need it for work as a doctor on call.

  • cnc306 Chris Crawshaw (@cnc306) reported

    @VodafoneUK My broadband drops out multiple times a day to the point I can’t sit and watch a film. When I spoke to someone they said the increase in people working from home was putting a strain on the network. How many people are working from home at 23:30 as it’s just dropped?

  • iownatweet vicky kargathara (@iownatweet) reported

    @VodafoneUK @ViCustomerCare The frequency of My VI app updates release is higher than the Vi Sim internet speed/connectivity. Issue: Low Internet Speed -> Unable to Update the Vi app -> Unable to raise complaint -> No Final Resolution

  • mrsrabbit8 Susan Parton (@mrsrabbit8) reported

    @VodafoneUK so having trouble accessing account, no problems as you send a code to my phone, except the code is letters and numbers and your website only accepts numbers not any letters! How does that work! After 3 attempts I've given up and decided to change provider!

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @NickNairn @VodafoneUK I'm now out of my contract with Vodafone and now have a new provider. Vodafone's broadband is the WORST EVER. I complained every time and basically they only ever said it's working normally. Vodafone should be BANNED from being a provider.