Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly, Blackwood and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet |
Community Discussion
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Vodafone Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Qamar Bazaz
(@qamarbazaz) reported
@VodafoneUK I was quoted £0 before I sent this for repair as confirmed by customer services. I was told my warranty expires on the 9th December. I have already raised a complaint and it’s been dealt with.
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Jack
(@JBCOYS27) reported
@VodafoneUK yet again very poor service from Vodafone and finding them highly difficult to deal with
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Adam Williams
(@werborg72) reported
@VodafoneUK every time I call or anyone calls me as soon as they answer the call drops, really useful when my wife is in hospital, not just me, a freind is trying to call my wife and is getting the same issue, common theme? We are all on vodafone
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Ste Callaghan
(@Steve_Cally1) reported
@VodafoneUK Tal. This paints a picture of efficiency & good customer service. The reality is I’ve been on multiple calls (incl escalation to Tech2) plus several web chats all of which have not succeeded and in most cases the line goes dead or the webchat crashes. Hours lost. No call backs.
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Estelle Peachey
(@estpeachey) reported
@VodafoneUK another full week this year of Vodafone telling me they are working on better network so yet again I can’t work from home for a week due to maintenance. absolutely nonsense once again. September and December ???
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Gary Rivett
(@Doughy2002) reported
@VodafoneUK I’d like you to actually get off your *** and get 5g up and running and a decent signal, every other network has 5 g in my area but not Vodafone
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Arunangshu Sarkar
(@arunangshu_007) reported
@VodafoneUK my broadband connection was supposed to be installed on 27 October 2022. Even after 45 days also there is no proper date when this will be install. What is the level of service you are providing. Really pathetic..
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Toby Fletcher
(@Toby_Fletcher) reported
@VodafoneUK probably the worst customer service I've ever had from you since upgrading at the end of last month. 2 weeks with a phone that a Vodafone employee themselves acknowledged doesn't charge properly after 4 days, and have just been told to 'wait another week for my call'
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LYNDHURST
(@Lyndhurstfm) reported
@VodafoneUK This is a bit of a scam company. I want to cancel my rubbish service contract within 14 day cooling period but no-one answers phone, no email address and a stupid artificial chat Ofcom will hear about this
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Kerrie Dukes
(@MissKDukes) reported
@VodafoneUK is the pac code request function down atm? Text PAC to 65075