Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Mountain Ash, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Merthyr Tydfil, and Caerphilly.

City	Problem Type	Report Time
Hengoed	Phone	3 days ago
Merthyr Tydfil	Phone	2 months ago
Caerphilly	Phone	2 months ago
Caerphilly	Internet	2 months ago
Treharris	Internet	3 months ago
Caerphilly	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  The Hayes (@toughcheese13) reported 7 seconds ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Tim Bishop (@WelshBish) reported 27 seconds ago from Caerphilly, Wales

  @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

• 
  Nicola Collyer (@niccynoonoo) reported 6 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  Rebecca Cogbill (@beccacogbill) reported 8 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  KD Hansford (@kdhanz) reported 11 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Anthony Hughes (@martyrant) reported 13 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  KD Hansford (@kdhanz) reported 14 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Paul Vaughan (@PaulVaughan4) reported 16 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  KD Hansford (@kdhanz) reported 17 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  Anthony Hughes (@martyrant) reported 20 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  angharad aka Annie (@lilmiss_annie) reported 23 minutes ago from Ebbw Vale, Wales

  Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

• 
  Paul Vaughan (@PaulVaughan4) reported 25 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  Paul Vaughan (@PaulVaughan4) reported 34 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Neil (@neilbennett0707) reported 38 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 39 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  The Hayes (@toughcheese13) reported 41 minutes ago from Tondu, Wales

  1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

• 
  Rachel Rowlands (@RaqueldeRowl) reported 42 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Paul Vaughan (@PaulVaughan4) reported 50 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 52 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  Tim Hudson (@bmhud) reported 54 minutes ago from Tredegar, Wales

  @VodafoneUK can you help no broadband in our area??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  McAyeRight! Bond Villain, Shark Tickler for cash! (@arbzoid) reported 3 minutes ago

  @Frankjo85483677 I’m not banned, I’m told to contact main account holder, I’m 57 only person on account for 10yrs… inept, call centre operative has at some point ***** it up! 🤢🤢🤢was tol yesterday to log back in and it would be fine… can’t log in! @VodafoneUK #Worst #Possible #Service

• 
  Jared Lee (@sciencejared) reported 7 minutes ago

  @VodafoneUK looks like I'll have to get broadband support via the complaints process for the 2nd time this year. It's not like I have my mobile with another provider. You have my contact details and you *never* follow up as promised *ever*

• 
  kyle ritchie (@kylerit7175) reported 10 minutes ago

  @VodafoneUK hi, I’ve been using mobile WiFi to game for a while now but I’m now experiencing packet loss all the time which makes it unplayable. Network coverage is good and says there is no issues. Any help would be appreciated

• 
  Kate mathison (@mathison_kate) reported 10 minutes ago

  @VodafoneUK is there anyone who can help me ? My student email is not recognised. My uni is on the list.

• 
  Stew Pid (@Stewart_Hegarty) reported 12 minutes ago

  Jesus Christ @VodafoneUK . Can you provide a service people pay for ? Is that too much to ask? Why am I CONSTANTLY having to call engineers.

• 
  James Heyes (@JAMIEHEYES) reported 13 minutes ago

  @VodafoneUK @OpenreachHelp If @OpenreachHelp had done their job correctly none of us would be in this position, but this ludicrous system says I can’t contact OpenReach directly. The problem is, the clowns you have in your “Easy Switch” connection team seem incapable of delivering the right message.

• 
  Claire (@clairebear1877) reported 14 minutes ago

  Any problem with @VodafoneUK I have no internet again @DowndetectorUK

• 
  VodafoneUKMadeMeDoThis (@VodafoneBlows) reported 19 minutes ago

  @VodafoneUK @AhmedShelbaya Are you really going to hold me to early cancellation fees for a broadband service that you failed to provide for the past two months? Are you seriously going to hold me to early cancellation fees for a mobile service unstable since sign up ? Thieves

• 
  Vodafone UK (@VodafoneUK) reported 19 minutes ago

  @Leena03kakkar Hi Leena 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

• 
  Geert Jan (@litmaan) reported 19 minutes ago

  @VodafoneUK Hi, I accidentally topped to the wrong number (1 digit wrong) Used PayPal. Can you stop this? Or do I need to raise an issue with PayPal or even let it stop by my bank?