Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
Why is my Vodafone service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Vodafone
Vodafone is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Mountain Ash, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 5 days ago |
|
Merthyr Tydfil
|
Phone | 2 months ago |
|
Caerphilly
|
Phone | 2 months ago |
|
Caerphilly
|
Internet | 2 months ago |
|
Treharris
|
Internet | 3 months ago |
|
Caerphilly
|
Phone | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Holly Harrison (@Harrison2995) reported from Aberaman, Wales@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK why haven’t I got phone signal ?
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK your customer service is atrocious.
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, WalesIs it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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KD Hansford (@kdhanz) reported from Aberdare, Wales@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Miss B (@Miss_B_KS2) reportedI can't get help from Vodafone with an issue. (A pack hasn't been sent out on a phone return get a discount on the contract.) Have been trying to resolve this in stores and through helplines since October. Will someone solve the issue if I complain on social media?🧐 @VodafoneUK
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stunna➐ (@7stunna7) reported@vodafoneuk 20 years and my internets down
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Charlbeck Jewellers (@Charlbeck71) reported@VodafoneUK "Thank you for you patience"? I messaged you at 7.16PM, Your replied at 12.38AM 5 hours later! Appalling Customer service.
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lydia (@lydxa_grxce) reported@VodafoneUK This is the second time this EXACT same thing has happened since we’ve been with Vodafone. Not impressed with the customer service or broadband
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Xeonikz (@Xeonikz) reported@VodafoneUK i’m not sure exactly what connection is being blocked, all i know is that something is not allowing a connection to go through to the Launcher which is restricting it from updating, and i have not used this app with vodafone service since i haven’t used it in years
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Grant pearmain (@grant_pearmain) reported@VodafoneUK Let down is not the word 20 years I've been with Vodafone and spent thousands of pounds , I keep getting put on hold, people passing me about , lying to me , hanging up , bad lines and poor spoken English, something needs to be done , this is why I have taken to social media
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Essence (@EbzTheRealist) reportedReally tired of @VodafoneUK texting me all this marketing crap despite me sending the STOPSMS message
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Jude Butler (@nelltent) reported@VodafoneUK superb customer service to sort out a stolen mobile phone. Efficient young man sorted it all. Handset blocked, new sim in the post, proof of purchase and proof phone has been reported stolen for insurance. @lborouniversity students keep an eye on your phones!!
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Michelle M (@Mich2604) reported@iamjbohemia @VodafoneUK I thought the same - been with them over 20yrs but after issues these past few weeks not so sure
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Francisco (@dragaoazul) reported@CityFibre , do you have such a poor backend system to allow the upgrade? Or is it poor definition of responsabilities on the @VodafoneUK side?