Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Aberdare, Caerphilly, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone |
Community Discussion
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Vodafone Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Brindle
(@JohnBri15996997) reported
@julesserkin @VodafoneUK I got the same from Vodafone a few days ago for my broadband account. I put in a complaint with the ultimatum of: cancel the increase or lose a customer. Still awaiting response but we know what will happen.
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Jaco45er
(@jaco45er) reported
Credit where credit is due, after finally getting through to talk to someone @VodafoneUK they were very helpful and sorted out the issue. Thank you 🙏 #Vodafone
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Aammanda
(@AviatressMiles) reported
@VodafoneUK A bit annoyed for the first time ever with your customer service. It’s so slow at the moment!!
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Denise Warren
(@de761761) reported
Terrible service from @VodafoneUK Family member has had problems with Wifi for over 2 months, not providing a service she is paying for. Wanting to leave and they want £115 because still being in contract !!! Shoddy customer service.
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The EDPT
(@EDCoach_Carter) reported
@VodafoneUK @VodafoneUKBiz please can someone urgently assist me. In February 2023 you put an offer out for business broadband. A 2 year deal, with the 1st year free. I've been waiting over a month now for my broadband!Help!
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Davewood1894
(@davewood1894) reported
@VodafoneUK 25 yr customer soon to be going elsewhere, shocking service this week.
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Bennett Dewe
(@BennettDewe) reported
@VodafoneUK telling me I have no service after just using data 5 minutes ago. Please help.
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Steven Kent
(@s7evenrk) reported
@VodafoneUK I suppose I’m fortunate I’m not with Vodafone for my broadband! It doesn’t get away from the issue that 5 of us don’t have access to the services we pay for unless I’m more than 1mile from my house? It’s still down
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Claire Mitcham
(@ClurMitch) reported
@VodafoneUK How do I speak to a human in customer service? I have been trying for 2 days and am unhappy with the upgrade I bought from you a week ago?
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jules serkin
(@julesserkin) reported
@lyndsay_hopkins @VodafoneUK I was with Tesco o2 but the signal was awful - I’m on sea front - @tescomobile