Vodafone

Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 12/12/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly, Blackwood, Pontypridd, Pontyclun and Hengoed.

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City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • larkhall Larkhall (@larkhall) reported

    @VodafoneUK Thanks, it was on “safe” and I’ve changed it to “none” as I’m an adult. Was this a recent change? The problems with connectivity only started in the last 1-2 weeks.

  • parsomenn parsomen 🏴‍☠️ (@parsomenn) reported

    @VodafoneTR is the most miserable service provider. I have to get eSim but I couldnt find it in any VodafoneShop. Vodafone TR cant say which shop have it. They expect me to go every single shop in pandemic times. It's just a QR Code! @VodafoneUK

  • TimR1980 Tim Roberts (@TimR1980) reported

    @VodafoneUK Morning Vodafone. I had Superfast 2 broadband installed 3 weeks ago. The line speed has been gradually increasing as DLM does it’s job however the actual throughput speed remains at 56Mbps down. Looks like a stuck IP profile? Please help.

  • NymphadoraLupin Jenessa Baber (@NymphadoraLupin) reported

    Cannot cope with how utterly useless @VodafoneUK are! 9 phone calls later, 9 different variations of asking to talk to a real human being and I cannot get anywhere! The phone tells me to talk to your Robot agent online and the robot agent cannot help! I’ve wasted my entire lunch

  • Cheekiemonkies1 Cheekiemonkies@outlook.com (@Cheekiemonkies1) reported

    @VodafoneUK wow, I have experienced the worst level of service possible sustained over 3 months simply to move from an expired contract to SIM only. So disgusted, frustrated and angry.

  • sueb10959599 sueb (@sueb10959599) reported

    @VodafoneUK Still waiting for an advisor to speak to as upgrades can’t be processed over SM. 1 hour and thirty two minutes!! Wow! Very poor service 😫

  • 007taff Tracey J (@007taff) reported

    @VodafoneUK a company phone but zero phone signal! private EE With a booster great signal ?

  • catskiev Catrin Mangan (@catskiev) reported

    @VodafoneUK can you explain why you went to all the effort of contacting my 80 year old mother to sort out the issues and then over a month and a half later you still haven’t issued the refund you promised?

  • PsykiIl Ben Cowell (@PsykiIl) reported

    @VodafoneUK @VodafoneGroup I'm trying to finish off some work on a Sunday evening and my internet fails at 10pm on a Sunday. Your service is quite simply the worst I've ever used. Absolutely shambolic.

  • Michael79856052 Michael (@Michael79856052) reported

    @VodafoneUK I paid my final bill in full in Feb. You updated my credit files on the 24th Feb but you have not closed them off as Settled. Instead they still say they are active which is not the case. Please advise as I'm getting tired being passed around by your customer service.