Vodafone

Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 02/13/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Treharris, Blaina and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff E-mail
United KingdomCardiff Wi-fi

Community Discussion

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Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • pammyhatt pamela hattersley 💙 (@pammyhatt) reported

    @VodafoneUK @Ofcom unbelievably poor customer service yet again from Vodafone 🤬3 hours! to organise a new broadband line...guess what... still haven’t managed to do it! Call dropped, poorly trained staff hanging on for hours. cancelling All my contracts had enough!

  • SteveSkitmore steve skitmore (@SteveSkitmore) reported

    @CiCi_Coleman @VodafoneGroup @VodafoneUK They are all as bad as each other, had horrendous problems with sky and moved to talktalk which were great until it went wrong and customer services were on a new level of ****. Only find out how **** these companies are when it goes wrong.

  • ukbigred ste (@ukbigred) reported

    @VodafoneUK hi Vodafone is there a better router for me to have, as the one you provided is a few years old and the WiFi signal is very weak/poor, literally only works within 15 feet,?

  • tessblack Tessa Blackburn (@tessblack) reported

    @VodafoneUK Terrible customer service! Text from @VodafoneUK regarding a returned phone 18/Jan, Friday evening but now saying can only manage Mon-Fri 9-5. Really! Come on Vodafone........

  • SyedJava786 Syed Java (@SyedJava786) reported

    @VodafoneUK Just to let you know how indian customer support response

  • AergoLive Aergo (@AergoLive) reported

    @PalaDinuka @VodafoneUK Yeah they robbed me of 3 months of my life talking to their super incompetent customer service team. My goddaughter is 8 and she could do a better job!

  • Matt21724504 Matt (@Matt21724504) reported

    @VodafoneUK please can you explain why I keep being passed for pillar to post when trying to sort my internet out ? I’ve been told numerous problems which seem to change each phone call. Im a key working and I need my internet. I’ve even offered to pay for the engineer to come.!!

  • Londrasefiri_ Londra Sefiri (@Londrasefiri_) reported

    @VodafoneUK it is a shame for you to steal from your customers when they missed the contract expire date and keep overcharging them! My plan was phone+sim and I have noticed that it has expired December 2020. You never let me know and kept charging £80. This is stealing! Shameful

  • rmccartney rob mccartney (@rmccartney) reported

    @CiCi_Coleman @VodafoneUK try dealing with @virginmedia customer complaints....absolute joke! Part of their email yesterday told me the resolution was they'd 'educated' us. Shame they had all.facts wrong

  • im_doja Andrew (@im_doja) reported

    @VodafoneUK Had an Openreach engineer come out yesterday to install my fibre and confirmed all was OK. still have no internet today and now your online chat is telling me Openreach have said their is a fault on the line and thats why I'm not active. Terrible service.