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Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Mountain Ash, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 3 days ago
Merthyr Tydfil Phone 2 months ago
Caerphilly Phone 2 months ago
Caerphilly Internet 2 months ago
Treharris Internet 3 months ago
Caerphilly Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • kdhanz
    KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • chelsjones_x
    🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • SuzanneMRees1
    Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • niccynoonoo
    Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • anushkappatil
    Anushka Patil (@anushkappatil) reported

    @VodafoneUK have been on call with your personnel for more than an hour! Terminating my contract now. Worst service I’ve ever come across!!! Waste of money anf time!

  • Stumurf
    Stu Murphy (@Stumurf) reported

    @VodafoneUK (1/3) I have had the worst service trying to sort a mobile phone contract with you and I still can't get someone to actually help. Firstly, I went to buy a phone from your Oxford street store, knowing exactly what contract I wanted, however after being kept waiting...

  • GSilversqueeze
    #silverback 🙂 (@GSilversqueeze) reported

    @VodafoneUK Why are you unable to blacklist my phone as this has been lost/stolen? I have spent hours on the phone getting a run around. But I need someone at Vodafone to take ownership. Awful service. Unable to resolve my insurance claim until you help

  • SarahHeleneuk
    Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @VodafoneUK .. what a shower. Took me over an hour today, inc 2 dropped calls, trying to cancel my terrible Vodafone ADSL broadband. Complaints of slow speeds/over contention in the GU20 6J* area was continually fobbed off. However, I'm told that cancelling my .. /1

  • dylanrees1
    Dylan Rees (@dylanrees1) reported

    @VodafoneUK is the worst provider. On the phone to customer service for an hour. Out of the 10 (YES TEN) advisors I spoke to, none of them could help. Absolutely horrendous.

  • PareshSankla
    Paresh (@PareshSankla) reported

    @VodafoneUK Been without fibre since 12th October. I’ve had 4 text messages saying an Openreach engineer has been assigned to you, but nobody shows up? Voda support have told me for the last 2 weeks, “don’t worry sir your issue will be fixed in 24 hours it’s a high priority case”

  • QasimRafiq13
    Qasim Rafiq (@QasimRafiq13) reported

    Is @VodafoneUK service down all over the county or just in the Gloucestershire area? Can't even get a single bar where I usually get full bars with 4G+ or 5G service.

  • Abhijit34277433
    Abhijit Joshi (@Abhijit34277433) reported

    @VodafoneUK appalling service. ESIM didn't come through after yesterday night's request. Had been with 2 different support people since morning and i was assured it would be sorted within an hour. Talking to third person now and he is asking me if I have received my physical sim

  • aburrows
    Alex Burrows (@aburrows) reported

    @VodafoneUK when will your pac system be back up and running trying to move away and it’s so painful. Another thing wrong with your network

  • Sam_Maria1312
    Samantha (@Sam_Maria1312) reported

    @VodafoneUK hi, I can't make any outgoing calls. It says the network is not registered. However, when I use your network status checker it isn't loading.