Vodafone Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet |
Community Discussion
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Vodafone Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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VFW LDN
(@vfwldn) reported
PART 2: At the time we took out the contract, we were told this Gigacube was "great for gaming". @VodafoneUK @VodafoneGroup - what can be done about this please? Will have to publish a story about this if nothing can be done. 2 hours on the phone to support was a waste of time
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Nikki Groom
(@NikkiGroom4) reported
@VodafoneUK why is it so impossible to get through to an advisor when I call you? A million options to press but none send me to an actual person. Customer service at its worst 🤬
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Travel Distilled
(@TravelDistilled) reported
@robinmckelvie @VodafoneUK @VodafoneBiz Can you not switch? We have Virgin and customer service is brilliant, though you can't get it everywhere.
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Gareth Paul Fradgley
(@gpfradgley) reported
Today would have marked 15 years working @VodafoneUK but in Feb 2020 just before pandemic they told us that they were going to transfer whole store out of the business where we had no choice but agree or become unemployed. So 13 years of loyal service meant nothing @UsdawUnion
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Robin McKelvie
(@robinmckelvie) reported
@VodafoneUK No point. Engineer booked for Friday. A full week without ‘business’ broadband. As discussed with your colleagues on Saturday I’m charging £8 per hour loss of service, so at least on this occasion it won’t just be your customer having to pay the price of your repeated failures.
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Brian
(@Brianhagon) reported
@VodafoneUK your company it taking the pee now can someone please help me I’m getting so pee off
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scott kavanagh
(@ScottAKavanagh) reported
@VodafoneUK So who should I contact from the 3 options? Tech team, you or gigafast? Your 2nd line team took 2 days after chasing to raise with City Fibre, even though they could see no intenet to my house, still no idea how long to resolve. Its really poor service and wouldnt recommend
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Colin Reardon
(@Monkshatch) reported
@VodafoneUK I have a SIM only deal for a remote CCTV camera. I don't have a Vodafone mobile or broadband or anything else. My debit card has changed so my most recent payment hasn't been taken. I can't login as I don't have an account 1/
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princess🧚🏾♀️
(@teeshakur_) reported
@VodafoneUK What’s the point? The complaint has reached customer relations & the person helping isn’t helpful at all. I called today SPECIFICALLY requesting not to speak to them, and that’s the very person that’s called me today. Not interested anymore tbh. Can’t wait for my contract to end.
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VFW LDN
(@vfwldn) reported
@VodafoneUK @VodafoneGroup we recently took out a new internet contract and we can't play ANY online games (@Xbox). Gigacube blocks all games connection due to NAT address block issues. And now we can't cancel our £50 pm / 24 month contract.