Vodafone Outage Report in Tondu, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Tondu, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tondu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Tondu, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Aberdare, Bridgend, Pontypridd and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout | |
| Pontypridd |
Internet | |
| Pontyclun |
Wi-fi | |
| Cymmer |
Internet |
Community Discussion
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Vodafone Issues Reports Near Tondu, Wales
Latest outage, problems and issue reports in Tondu and nearby locations:
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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BolyKen
(@casajoanna) reported
@GeorgeMonbiot @barlaventoexp @VodafoneUK Lesson learnt the hard way a few years back - never engage with customer services in these circumstances, always head straight for the bereavement team
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Lesley Galpin#FBPPR
(@LesleyGalpin111) reported
@VodafoneUK @GeorgeMonbiot Numerous times this year, we have only received barely adequate service from different UK companies by taking to Twitter. Only then, have we had satisfaction. Service standards in the UK are woeful. Do better!
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Jalata 🇪🇺 📖 🌍 🥦
(@dysgwraig) reported
@GeorgeMonbiot @VodafoneUK We had similar problems with another provider despite sending copy of death certificate. Complete inability to understand concepts such as executor or power of attorney or indeed to accept that they couldn’t talk to the account holder as he was deceased.
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Mrs. Royston
(@SophieRoyston1) reported
@GeorgeMonbiot @VodafoneUK I've had similar expensive problems with them, I would never touch them again and would encourage anyone to do the same
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MWQA Limited
(@mwqa_limited) reported
@GeorgeMonbiot @VodafoneUK Faceless society at its worst. Sorry about your Mum too
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Steve Adams 🇺🇦 😷 💉 💙 🇪🇺
(@sadams_s) reported
@VodafoneUK @GeorgeMonbiot FFS. What a stupid approach, what a stupid interbvention, what a stupid next step to suggest. These tools (Internet/Web/Social) SHOULD BE enabling you to offer outstanding levels of customer service. Instead you do this awful, impersonal **** and make things worse!
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Bond, Janes Bond
(@Bondjanes1) reported
@VodafoneUK @GeorgeMonbiot @VodafoneUK whilst my experience didn’t involve death I can assure you your customer service is shocking! My family and I have now all left you and will not be returning!
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Benjamin crick 💙
(@Theonebenny) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK Yep same thing happened when my mum passed away , even wanted to speak to her, as I wasn’t the account holder ,then my dad was getting letters addressed to her still demanding to pay a year later, ermmm slight issue with that happening
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Nanna Boat
(@montalbano2014) reported
@GeorgeMonbiot @VodafoneUK So sorry to hear you have go tro this. My husband had problems with Vodafone and after no help for weeks emailed their CEO. Things moved quickly after that. I asked him for email link but unfortunately he's no longer got it but said found it after googling
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Martin
(@MartinsInsides) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK Just rack up the bill. They've been informed, you've done all you can. I'd not stress about it. When **** hits the fan on their end, they'll act and try and find out what went wrong. Recorded customer service calls will be reviewed and then resolution teams will hear it all.