Vodafone Outage Report in Tondu, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Tondu, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tondu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Tondu, Wales
Latest outage, problems and issue reports in Tondu and nearby locations:
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran smith
(@Kierans34809951) reported
@VodafoneUK can't seem to get through to an advisor and I can't login to my account any help would be appreciated
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Fletch
(@Fletch61142421) reported
@VodafoneUK I’m afraid your agents are blaggers, been quoted 3 different prices for the same contract when been given the same discount. Very disappointing way to approach customer and the ‘discount’ for 21 years as a customer is insulting 😡. @iDMobileIreland I’m on my way
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Alaguraj
(@AlagurajN) reported
My house was not having the service band Of @VodafoneUK but the store in the @VodafoneUK - Coventry store sold me a home broadband connection and I was expecting installation the one that was not available and now they have cancelled my order and say it’s not possible to order.
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PlastikCity
(@PlastikCity_UK) reported
(2/2) and clearly isn't using the service? Disgraceful! Other companies have been very kind when we've cancelled his account due to the circumstances and have even refunded us if we took a couple of months to let them know. Very poor @VodafoneUK
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Tejas Oza
(@tejasmoza) reported
@vodafone @vodafoneuk I am planning to install Solar PV with battery system, so I can be independent of the Grid, wish I can install my own Broadband service, so I can ditch all these ISPs.
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Stephanie Biden
(@StephanieBiden) reported
@VodafoneUK And this was not resolved when I contacted your private message service, who just told me that the price increase was ‘essential’
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Mary
(@sisterloulou333) reported
@VodafoneUK disgusted with your service - completely stores fault and no help or support offered despite causing the issue - next step legal advice…
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Ian Clow
(@IanClow) reported
@VodafoneUK what are my rights to cancel my contract after the extortionate increase I have just been notified of?
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Stephanie Biden
(@StephanieBiden) reported
@VodafoneUK Ok, so after I gave notice to terminate you have emailed me increasing the price for the remainder of my contract. This is really outrageous!
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simon bennett
(@felixeemopener) reported
@VodafoneUK Hi. That doesn’t explain why my data service drops like a stone when I’m approaching Gatwick and inside the terminal. I use my phone for work and cannot be isolated like this