Vodafone Outage Report in Tondu, Bridgend county borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Tondu, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tondu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Vodafone
Vodafone is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Tondu, Wales
Latest outage, problems and issue reports in Tondu and nearby locations:
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Keith
(@toffoboy) reported
@VodafoneUK 3 months waiting to get fibre broadband installed. Now you won't honour the price, want to charge double what was in contract. On phone again for 3 hours today. Had to cancel. Waste of time. 🤬
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🔞 Penny Banks but covered in brandy butter
(@PennyBanksWAM) reported
@MotoThePup @VodafoneUK Obv i pointed out that expecting their customers to never check work emails or messages on their personal device was absolutely ludicrous lol
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Daron Brewood (t3kk)
(@t3kk2) reported
@VodafoneUK Looking to block iPhone Private Relay - not good news guys. Black spot award time. You should support user privacy.
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Zakar Yasin
(@ZakGujar) reported
@VodafoneUK Had the worst experience ever today dealing with your people on the phone. The so called TSS team have taken more than 3 days to get back to me and I am still waiting. They said 24 hours on Friday!!! My phone is still not working!!! I want TSS to call me ASAP!!
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Lou Hawke ✌
(@Louhawke1994) reported
@VodafoneUK my contract has been changed to pay as you go until the bill has been paid but I go onto the app to make a payment and there's no bill to pay?? There's no information on there at all to help me pay.
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Adnan Younas
(@adnan_younas) reported
@VodafoneUK I spoke to new customer team. They did promise the original offer and its in records even the customer service team is admitting this but they cant pay the original amount.
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Jackie Furness
(@ickle1) reported
@VodafoneUK why I am still be charged for a broadband service you have now told me you cannot supply. I asked to be disconnected on the 13th Dec. You have refunded me and now added back on to my bill. Please contact me, it’s exhausting using your phone service.
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Garry Clayton
(@GarryAClayton) reported
@VodafoneUK surely you can’t quote a monthly price, get me to sign up, then increase the the price saying ‘oh that’s discount isn’t applicable now’ Shouldn’t you say that before the customer signs up? This is very very deceptive. I’m in DM contact but people should know this
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Sean
(@Sean96320523) reported
@VodafoneUK ka3 .Ayrshire . Still no internet 13 hour later. Stop telling people you didn't know there was a issue. When I contacted Vodafone customer services 13 hours ago. They said they are working on it.
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Amol Kulthe
(@amolkulthe) reported
router. I'm investing lot of my time in this now. Me and my wife are working from home and we are loosing our wages because of no connectivity. Is @VodafoneUK going to pay for the same? @VodafoneUKBiz I hope you will take this complaint on priority to resolve.