Vodafone Outage Report in Tondu, Bridgend county borough, Wales
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Full Outage Map
E-mailProblems in the last 24 hours in Tondu, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tondu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (51%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Tondu, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Pontypridd, Tonypandy and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Tonypandy |
Wi-fi | |
| Tonypandy |
Wi-fi | |
| Porth |
Phone | |
| Neath |
Internet | |
| Bridgend |
Community Discussion
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Vodafone Issues Reports Near Tondu, Wales
Latest outage, problems and issue reports in Tondu and nearby locations:
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Mike Prosser
(@prosser_1984) reported
from
Pontardawe, Wales
Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fat Jacques 🏴☠️
(@Fat_Jacques) reported
@MysteriosoX @VodafoneUK I am appalled how bad in store service is in all phone etc shops. I go into a shop to talk to a person who will sort it for me, not sit me in the corner on a phone calling the same call centre I can call from home.
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mike askew
(@Blackbeltdrivin) reported
@VodafoneUK terrible service, not even a customer yet. Yodel are just as bad. If not sorted in 10 mins I’m cancelling. Shower of ........
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Rachel Stebbings
(@rachstebbs) reported
@VodafoneUK Hi, I've had no internet since I plugged the cable into the test socket. The internet light is just flashing red. is there anything we can do to find the problem sooner than the next 60 hours please?
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Murray
(@LeeroyMurray) reported
@VodafoneUK hello is your broadband down? can’t get through to anyone on phone, tOBI is useless and your service checker tool keeps failing and asking me to chat to tOBI. RG31 area
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Fiona Baker
(@Haffertee) reported
@VodafoneUK Wow Your advisor Sama on the direct message chat is rude and needs to get back to bed and wake up on the right side of it
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ian j webb
(@Ianjwebb1J) reported
@MysteriosoX @VodafoneUK I yeeted them 5-6yrs ago & never regretted it
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Shane Deery
(@25_Deery) reported
@VodafoneUK I understand that but to lock people out of access to my Vodafone account for up to 12 hours last night is not on especially when your website went down last night at 7pm which would been peak time for people to be online but at least it’s going now. 👍
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Andrew Halling
(@halling_andrew) reported
@JillTowers @VodafoneUK Same for me so I guess it’s down
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J TheAndroidFreak
(@cjunaid3) reported
@VodafoneUK Again this is taking me down the Tobi and Bot route. 191 is dodgy line setup to send text links to mobiles. No matter what I try, I can't get through to a human being and that's purposely setup to make life difficult.
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Diamond Hell
(@DiamondHell) reported
@dave_daints @VodafoneUK No one cares about customer loyalty. It sucks. There is no tailored customer experience in an age when that should be so easy 🙄