Vodafone Outage Report in Blackwood, Caerphilly County Borough, Wales
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E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Merthyr Tydfil and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Cardiff |
TV | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Merthyr Tydfil |
Phone |
Community Discussion
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Vodafone Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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andy smith
(@andyinstneots) reported
@Sianwelby @VodafoneUK ditch them and move on. They obviously dont give a crap. If this is bow thsy treat new customers what will it be like further on ?
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Huw
(@Huw51889547) reported
@VodafoneUK Have replied but going through a stupid message service thing u need to sort this
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Siân Welby
(@Sianwelby) reported
Has anyone else had an AWFUL experience with @VodafoneUK ??? I’ve been without any WiFi for almost 2 months after moving over from Sky to get their fibre. I regret it so much. They’re now saying I won’t get an engineer out til JANUARY 🤯 no Xmas movies for me then 😢
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Gaz 🍀 🏴
(@gazsc) reported
@Sianwelby @VodafoneUK I stand, corrected Sian, third time he did try to cancel with them, but they promised him a fourth time. Are they guaranteed the engineer turning up which they did! However, it’s still extremely poor service from them and I hope they get you sorted very soon
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Joshua Kassanis
(@jkassanis) reported
@VodafoneUK I already set up the £6 a day service. It didn’t work. I couldn’t even send a WhatsApp message. I eventually found a different source. This reply didn’t resolve my issue or help in any way- you just repeated stuff I could read on the website.
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🅰🆂🅷
(@Ash_470) reported
@Sianwelby @VodafoneUK If you're a new customer you maybe still within your rights to cancel, and look for a new provider? This may result in you getting working broadband sooner! Think about your decision @VodafoneUK .
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Oliver
(@oliverwebster92) reported
@Sianwelby @VodafoneUK If you had an existing service with sky and haven’t moved property Vodafone should be able to take over the line. Unless you notified sky first and they have put a cease on your line stopping you from moving to a new provider seamlessly, if sky ceased the line fault will be sky
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Steve Passmoor
(@Junkenstein72) reported
@Sianwelby @VodafoneUK Council telly it is then. We moved from Sky as they were so appalling, thankfully we opted for bulletproof signal/ service from BT
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Joshua Kassanis
(@jkassanis) reported
@VodafoneUK And that’s the typical terrible customer service I’d expect. I assume you’re not interested in understanding what went wrong or how to ensure none of your other customers end up in the same position.
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Gaz 🍀 🏴
(@gazsc) reported
@Sianwelby @VodafoneUK I’m told they use a contractor to fit it, and it was a contractor who let him down. At least it was in the case of my friend. Vodafone have said they are going to reimburse him £200 for compensation. So don’t give up the fight @Sianwelby x