Vodafone

Vodafone Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Blackwood, Caerphilly County Borough, Wales 11/12/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Blackwood, Caerphilly, Cardiff, Pontypool, Pontypridd, Newport, Pontyclun, Hengoed, Tredegar and Bargoed.

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City Problem Type Report Time
United KingdomBlackwood Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Phone
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet
United KingdomCaerphilly Phone

Community Discussion

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Vodafone Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • jackskyrme99 Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales

    @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • HavanaPeople HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales

    @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mkarliner Michael Karliner (@mkarliner) reported

    @VodafoneUK dear @VodafoneUK . Too late, I've closed the account. The quality of any service is measured not by how well it works, but how well it doesn't work.

  • Robert_JPhilpot Robert John Philpot (@Robert_JPhilpot) reported

    So is every company just abandoning having good customer service now? Trying to cancel my plan with @VodafoneUK is proving more difficult than getting the energy vouchers from Scottish Power.... have half a mind to just stop paying feel like I'd make some headway doing that.

  • dcwinter Name cannot be blank (@dcwinter) reported

    @VodafoneUK It's just a shame that rather than believe a customer that there is a fault on a line, the immediate response is to say 'those calls were made on your line'. After a little testing, over an hour later, turns out there is a fault. But will they apologise for saying I was 1/2

  • beckybo0 BECKY BOO (@beckybo0) reported

    @VodafoneUK 7 including the bad *** Nokia

  • SAFCDH5 SAFC DH5 (@SAFCDH5) reported

    @VodafoneUK Why is your home broadband absolute garbage all of a sudden? I might as well be using 56k dial up to send smoke signals!

  • dcwinter Name cannot be blank (@dcwinter) reported

    @VodafoneUK making it up? No. All I have is a refund of £4-odd for a calls I didn't make. Please think about how you treat your customers. It's shockingly bad that I had to go through this. 2/2

  • RuddyglowPark Patricia (@RuddyglowPark) reported

    @VodafoneUK DM’s aren’t working! I have been with @VodafoneUK for over 20 years and you delete my number without even checking! Am told it will be reactivated in 2-72 hours and it’s still not working after 92 hours! WTF is taking so long? #CustomerService at its worst

  • SwaibuSantos #mukasa timothy (@SwaibuSantos) reported

    @VodafoneUK Hello fellow Christians here, am here kindly requesting for your prayers and support to the poor and homeless kids, we are starving alot, l feel useless that l could not get food for them and they are sending us away from the house being failed to pay rent

  • Kawasaki__900 Quinn the Eskimo (@Kawasaki__900) reported

    @CoconutPrew @Vodacom @VodafoneUK That's for internet connection. I don't know how the phone service is. Give them a call .. it won't hurt

  • Magrigley01 magpie (@Magrigley01) reported

    @VodafoneUK @vuecinemas I did mate. On the 31st. Was told to wait another 24hrs. Its been 48hrs since then. A total of 15 days for a global communications company uo fix my broadband. Was told Xmas and ny holidays "don't matter, we have 24/7 cover". Now I'm being told "well, the holidays..."