Vodafone Outage Report in Blackwood, Caerphilly County Borough, Wales
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E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Treharris, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Donna
(@dmstokes) reported
from
Cardiff, Wales
@VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Chris Page
(@PAYG86) reported
from
Cardiff, Wales
@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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Claire Taylor
(@taylored_beauty) reported
from
Llantwit Fardre, Wales
@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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pawan kumar
(@Radon_Med_Tech) reported
@ViCustomerCare Very bad experience Vodafone network in India @ViCustomerCare @VodafoneUK
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james dowse
(@Crowded71) reported
@RickyTFC @VodafoneUK Not as bad as @bookingcom took £150 off me for a hotel I didn’t get confirmation from and won’t give me money back!
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anup sharma
(@Anup_Shr) reported
@VodafoneUK Why Vodafone blocks customers when they port out. These 2 numbers are unable to receive calls or text from any Vodafone sim anymore as VF calling network blocking them 07735262342 & 07411407842. Shameful/Unethical such practices against Ofcom rules. Tkt ID 1-nerp6qag
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Sarah L Etheridge
(@sle525d) reported
@VodafoneUK very disappointed and frustrated customer, an order I placed on 12th Dec, still not dispatched & being told continuously by CS that its in transit #xmasfail
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kris
(@kris51432253) reported
@VodafoneUK It is a mobile sim only contract. I have been advised that the account is ‘open’ with a bar on it for trouble shooting and that takes 24 hours to be completed so they can’t cancel while it is open. I now have to call back tomorrow and go through the same disastrous experience!
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AS
(@onlyonealexis) reported
@RickyTFC @VodafoneUK Signed up to a two-year Vodafone contract in 2015 and after the worst service and hours on the phone I committed 10 days later to see it out and then NEVER renew (after 12 years with them). Been with 3 since 2017 and it’s so much better.
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LIAM 🏴
(@WalCoch) reported
@VodafoneUK your customer service is disgraceful. Over 11 hours on the phone to you in 2 weeks trying to resolve issues caused by you. Most of this has been wasted by your employees putting me on hold to "read notes"
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أبو إسماعيل
(@architect6657) reported
@VodafoneUK Sorry They didn't reply for our complaint They are laier would change to another company
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CODE_Wolf
(@AWolf_YT) reported
@VodafoneUK She says she will do it in the new year, any recommendations on what to try to try and fix the wifi issue?
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💥Mikey_Boom_Boom!💥
(@hobgoblin31) reported
@VodafoneUK Need to get your Broadband Service sorted first!!