Vodafone

Vodafone Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Blackwood, Caerphilly County Borough, Wales 11/23/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Caerphilly, Blackwood, Cardiff, Pontypool, Pontypridd, Pontyclun, Hengoed, Tredegar and Bargoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Phone

Community Discussion

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Vodafone Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • jackskyrme99 Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales

    @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • rodneyberman Rodney Berman (@rodneyberman) reported from Cardiff, Wales

    @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

  • EmmaJones65 Emma Jones (@EmmaJones65) reported from Cardiff, Wales

    Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • HavanaPeople HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales

    @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

  • taylored_beauty Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales

    @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nitin1run Nitin Sharma (@nitin1run) reported

    @VodafoneUK @romankemp @ITV As discussed, VI customer care against SR No 3-111633612462 (+919313420889). Finally he also advised me to pay the full bill amount asap what I didn’t used and same I denied to pay coz it’s totally unethical due to changed monthly rental plan without confirmation of customer.

  • Patel1Malisha Malisha Patel (@Patel1Malisha) reported

    @VodafoneUK Hi Vodaphone, our internet has gone down, trying to navigate the 'chat' not very helpful! Any reported outages?

  • torbennett_ Tor (@torbennett_) reported from Saltburn-by-the-Sea, England

    Disgusting service from @VodafoneUK 😠

  • ciannegcx Cianne Cass (@ciannegcx) reported

    @simonhowes @VodafoneUK @arribadetoda Phones can only receive messages with a SIM card, provided by a network provider…

  • NinjaWorrier Amber Wilkinson (@NinjaWorrier) reported

    @VodafoneUK Hello. I'm trying to order a new nano SIM for my stepdad, who's current phone is broken. Your chat bot only send to want to help me activate a SIM rather than order one. Can you help?

  • jamboross Ross R MacLean (@jamboross) reported

    @VodafoneUK It's a size issue to he fair, 128gb isn't enough for me, so is there a bigger size?

  • therealshane__ shane (@therealshane__) reported

    @VodafoneUK the only thing more useless than your broadband, is your call centre. Line doesnt work, you cant hear anyone. Absolutely useless.

  • WeeFatShug WeeFatShug (@WeeFatShug) reported

    @Emmelin47519263 @VodafoneUK Have also posted my severe discontent with this bunch of charlatans. Never get another penny from me.

  • 57_dope Rebecca (@57_dope) reported

    @VodafoneUK Vodafone have not help me replace my list handset and I’ve waited over a month now this is not acceptable plus I was charged direct debit and I’ve paid upfront of 70 quid this garbage my partner is vulnerable and dependent life and death

  • Wcroft84 wez (@Wcroft84) reported

    @VodafoneUK Shame your network isn't unbeatable for supporting customers financially struggling who have been affected by Covid, instead you choose to sell my debt to a company who understand the current climate. I'd rather be looked after by a company than advertise their own reliability