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Vodafone

Vodafone Outage Report in Blackwood, Caerphilly County Borough, Wales

Why is my Vodafone service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Vodafone

Vodafone is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Blackwood, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Newport, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 5 days ago
Newport Internet 15 days ago
Merthyr Tydfil Phone 2 months ago
Newport Internet 2 months ago
Caerphilly Phone 2 months ago
Caerphilly Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • Unify_BP
    Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • chelsjones_x
    🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • FannyIngabout
    Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • Unify_BP
    Unify BP (@Unify_BP) reported from Govilon, Wales

    @VodafoneUK It’s been 8 days with our complaint and still not resolved!

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • SuzanneMRees1
    Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • Unify_BP
    Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • TCWilkins73
    Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Miss_B_KS2
    Miss B (@Miss_B_KS2) reported

    I can't get help from Vodafone with an issue. (A pack hasn't been sent out on a phone return get a discount on the contract.) Have been trying to resolve this in stores and through helplines since October. Will someone solve the issue if I complain on social media?🧐 @VodafoneUK

  • 7stunna7
    stunna➐ (@7stunna7) reported

    @vodafoneuk 20 years and my internets down

  • Charlbeck71
    Charlbeck Jewellers (@Charlbeck71) reported

    @VodafoneUK "Thank you for you patience"? I messaged you at 7.16PM, Your replied at 12.38AM 5 hours later! Appalling Customer service.

  • lydxa_grxce
    lydia (@lydxa_grxce) reported

    @VodafoneUK This is the second time this EXACT same thing has happened since we’ve been with Vodafone. Not impressed with the customer service or broadband

  • Xeonikz
    Xeonikz (@Xeonikz) reported

    @VodafoneUK i’m not sure exactly what connection is being blocked, all i know is that something is not allowing a connection to go through to the Launcher which is restricting it from updating, and i have not used this app with vodafone service since i haven’t used it in years

  • grant_pearmain
    Grant pearmain (@grant_pearmain) reported

    @VodafoneUK Let down is not the word 20 years I've been with Vodafone and spent thousands of pounds , I keep getting put on hold, people passing me about , lying to me , hanging up , bad lines and poor spoken English, something needs to be done , this is why I have taken to social media

  • EbzTheRealist
    Essence (@EbzTheRealist) reported

    Really tired of @VodafoneUK texting me all this marketing crap despite me sending the STOPSMS message

  • nelltent
    Jude Butler (@nelltent) reported

    @VodafoneUK superb customer service to sort out a stolen mobile phone. Efficient young man sorted it all. Handset blocked, new sim in the post, proof of purchase and proof phone has been reported stolen for insurance. @lborouniversity students keep an eye on your phones!!

  • Mich2604
    Michelle M (@Mich2604) reported

    @iamjbohemia @VodafoneUK I thought the same - been with them over 20yrs but after issues these past few weeks not so sure

  • dragaoazul
    Francisco (@dragaoazul) reported

    @CityFibre , do you have such a poor backend system to allow the upgrade? Or is it poor definition of responsabilities on the @VodafoneUK side?