Vodafone Outage Report in Blackwood, Caerphilly County Borough, Wales
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E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Newport, Treharris, Blaina, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Cardiff |
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| Cardiff |
Wi-fi | |
| Newport |
Internet |
Community Discussion
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Vodafone Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Smith
(@jack_s1102) reported
@VodafoneUK @VodafoneUK 2nd day with no Internet, not being able to work and no response. Can cancel my contract and get set up with another provider in less than the purported 5 days it takes to look into the issue
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Scott Hayter
(@ScottyHayter) reported
@Alanscarry @VodafoneUK All I’ve done is what I’ve been told. Have screen-grabbed every conversation and am now in month 2 with another provider, yet have never used that number. I need to keep my existing number for work and for an important personal matter. Tomorrow, I’m going to the Ombudsman.
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Ayub Laly
(@AyubLaly) reported
@VodafoneUK Absolute joke of a company, never ever go with them for broadband if you want to keep your sanity and not waste hours and days of your time.
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Loe Loe
(@L03L03) reported
When I made my complaint I made it crystal clear that I wanted them to investigate what could have happened. But all I'm being told by @VodafoneUK is sorry u were misinformed. So my suggestion was they listen to phonecall recordings which they say they make of every call.
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Loe Loe
(@L03L03) reported
Just to know @VodafoneUK can treat people like this in the middle of a pandemic let's me know this conpany has no morals. And they will never get a single red cent out of me again.
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ian
(@ianbriggsy) reported
@VodafoneUK I received 2 texts from you today, saying that I've been "asking to" turn on wifi calling, are these texts just being sent out to everyone automatically? because I never asked for this to be activated on my vodafone account.
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Scott Hayter
(@ScottyHayter) reported
Has anyone ever had issues with getting a PAC code/NUC code from @VodafoneUK? I’m close to making a formal complaint and taking my case to the Ombudsman. If anyone reading this has any advice, please DM me. I’ve never ever dealt with an organisation like this before. Horrific
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Paula
(@paulatohill) reported
@VodafoneUK 6 phone calls to you and 4 weeks of promises and my daughters broken iPhone 11 still hasn't been collected for repair. The worse service I have ever received. A 13yr old in a pandemic unable to communicate with friends in a crucial time. Absolutely appalling!
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Zenha
(@ZENHALONDON) reported
@VodafoneUK I didn’t know managers could refuse to speak with a customers if the customer asks. Brilliant service 🤯
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Scott Hayter
(@ScottyHayter) reported
@jordanjamesr @VodafoneUK They aren’t doing it. Issue is; I had a Voda PAYG temporarily in ‘19. On 6/8/19 I sign 2 year contract. £60/month. Every month I get ‘your £60 bill due’ text.... but also get ‘your £426.19 bill is due’ because unbeknown to me my PAYG tariff is still running too! Not my fault!