Vodafone

Vodafone Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Blackwood, Caerphilly County Borough, Wales 12/07/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Aberdare, Caerphilly, Newport, Blackwood, Cardiff, Pontypool, Pontypridd, Pontyclun, Hengoed and Tredegar.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomBlackwood Internet

Community Discussion

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Vodafone Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • jackskyrme99 Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales

    @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

  • EmmaJones65 Emma Jones (@EmmaJones65) reported from Cardiff, Wales

    Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • HavanaPeople HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales

    @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • rodneyberman Rodney Berman (@rodneyberman) reported from Cardiff, Wales

    @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jmuirhead1962 John Muirhead (@jmuirhead1962) reported

    @VodafoneUK I tried that Tom Sent me to call in and call in send me to Tom. Vodafone customer care loop. I cannot go into a shop as I am disabled amd I really don’t want to cancel Vodaf unless I have to.

  • LucyLewis18 Lucy Lewis 🌹 (@LucyLewis18) reported

    @VodafoneUK Hi Vodafone. No I haven't upgraded. When will you be getting these in stock for that week delivery!!! I see this is a problem with Vodafone from reviews. Asking so much for a early upgrade and then having to wait 4-5 weeks. It's appalling

  • abs0 David Brownlee (@abs0) reported

    @VodafoneUK Trying different answers eventually elicits "If you’ve tried all of the above ... <please speak to an adviser>" which links to a page - that then directs you back into the TOBi automated advisor Hey @VodafoneUK, how the <mildly_bad_word> do I login to my vodafone account?

  • _Fraz7 Fraaz Ali (@_Fraz7) reported

    @VodafoneUK You guys are terrible.

  • lynn_wilson77 Lynn Wilson (@lynn_wilson77) reported

    @VodafoneUK shocking service from your broadband team. Been without connection since Wednesday. Over an hour on the phone daily. No communication. @CityFibre getting blamed at times. Maybe time to move provider @TalkTalk I think you can cover Aberdeen now for full fibre?

  • StuartH55085145 Stu (@StuartH55085145) reported

    @EE Having issues now. I don't have a mobile phone number because @VodafoneUK haven't delivered the new device. Your checkout needs me to make a phone call to confirm a payment, which I am unable to do. Please help. @VodafoneUK first phone to arrive gets my business. #Race

  • ABailes2014 Andy Steele (@ABailes2014) reported

    Anyone else struggling with phone Signal? @VodafoneUK any problems in the ST5 area?

  • SKPMcGee Scott McGee (@SKPMcGee) reported

    @VodafoneUK it is absolutely disgusting that you expect my partner and I pay £35 for a dongle with unlimited data to work around the problem of YOU not sorting our internet connection for almost a month!

  • deepaksainids7 Deepak Saini (@deepaksainids7) reported

    @VodafoneUK What the hell your service too bad 😞 That's my greatest mistake become your user.

  • mark62ellis Mark Ellis (@mark62ellis) reported

    @VodafoneUK I've done all that, Ben. Phoned Customer Service and Networks - and been made empty promises. It's clear @Ofcom that @VodafoneUK are trying to coerce customers into buying Home broadband. All that they ever offer is Home broadband and free release from Mobile Broadband contract.