Vodafone

Vodafone Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Blackwood, Caerphilly County Borough, Wales 11/26/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Pontypool, Pontypridd, Pontyclun, Hengoed and Tredegar.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

  • taylored_beauty Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales

    @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • rodneyberman Rodney Berman (@rodneyberman) reported from Cardiff, Wales

    @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • jackskyrme99 Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales

    @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • EmmaJones65 Emma Jones (@EmmaJones65) reported from Cardiff, Wales

    Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

  • HavanaPeople HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales

    @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported

    @VodafoneUK I don't need a bot. I need a network architect to answer the question of why do the users get blocked of mptcp ? Should I remove this connection from @OpenMPTCProuter ?

  • SohaibAshrafUK Sohaib Ashraf (@SohaibAshrafUK) reported

    @VodafoneUK had my iPhone 12 Pro Max since it came out and have been in Birmingham/Manchester many many times. Never once have seen 5G on my phone. Why?

  • andrew_hurdwell Andrew Hurdwell (@andrew_hurdwell) reported

    @VodafoneUK Trying to upgrade with Vodafone as we are out of contact, existing customer, but 3 phone calls, 2 online chats and they're still not able to do the upgrade. Currently 35 minutes on hold!

  • 1sthappysodme Happy😊 (@1sthappysodme) reported

    @VodafoneUK morning my son as £37 credit on his phone pay as you go he wants to top up his brothers phone can he do it using some of his phone credit or does he have to us a bank card 🤔I've looked on line and cant find anything to help can you

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @tanmaygore Hi Tanmay 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • StevenMcewan9 letsgo (@StevenMcewan9) reported

    @VodafoneUK Just arrived yesterday, my mother cannot do anything with her phone, Vodafone shop doesn’t speak English I cannot phone customer services with the phone or anything

  • ThinkDIGGITYDAN Dan (@ThinkDIGGITYDAN) reported

    @VodafoneUK Hi guys, I know the company was switching to 100% renewable electricity to power the network, does this include your home broadband network too?

  • gordthekraken MrGordon (@gordthekraken) reported

    @VodafoneUK I have a 5G contract yet I’ve never had 5G signal on my phone. What’s the point of it?

  • teresa_bowes Teresa bowes (@teresa_bowes) reported

    @VodafoneUK NO SERVICE IN RM5 AREA ( COLLIER ROW ) THIS HAS BEEN GOING ON FOR 3 WEEKS NOW AND YOU SAY THERE ISN’T A NETWORK PROBLEM, YOUR STAFF KEEP SAYING WE HAVE CHECKED, ITS FINE, THERE WRONG THERE IS A MAST PROBLEM , THIS STARTED WHEN MAINTENANCE WORK WAS DONE ON 23 SEPT!

  • StevenMcewan9 letsgo (@StevenMcewan9) reported

    @VodafoneUK Tried the Vodafone app, no help whatsoever