Vodafone Outage Report in Cwmbach, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cwmbach, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cwmbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cwmbach, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Pontypridd, Caerphilly, Hengoed, Bedlinog, Tonypandy and Merthyr Tydfil.
City | Problem Type | Report Time |
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Cardiff | Internet | |
Cardiff | Phone | |
Cardiff | Phone | |
Pontypridd | Internet | |
Cardiff | Internet | |
Pontypridd | Internet |
Community Discussion
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Vodafone Issues Reports Near Cwmbach, Wales
Latest outage, problems and issue reports in Cwmbach and nearby locations:
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Christopher Cule
(@Cule75Cule) reported
from
Tredegar, Wales
@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Delia’s Flan Flinger
(@DeliasFlan) reported
@VodafoneUK Your customer service is utterly appalling. My phone was ordered last week and was meant to be delivered on Monday. Still no phone. Still not even despatched despite numerous broken promises that it would ‘definitely be with me in 24 hours’. Just dreadful.
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Greg Koronka
(@chipsteak) reported
@VodafoneUK @CityFibre Hello, are you seeing my dm or am I just howling into the void like all your other customer service avenues?
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LeeEvans.IT
(@LeeEvansIT) reported
@VodafoneUK Broadband down in Llangefni LL77 since Saturday, daily promises on resolution broken. Other providers affected. Just been on hold for over an hour looking for an update only to be cut off when transferred to an agent #poor
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Daniel Humphries
(@leinadhumphries) reported
@VodafoneUK completed a number form to transfer from pay as you go to contract and keep the same number said it would go active on the 30th but now neither sim is working help.
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Daniel 🇮🇪
(@DanielLFC10) reported
@VodafoneUK @primevideouk Sort out your **** internet don’t think I’ve ever gotten a decent connection
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David Cooke
(@davidcooke11) reported
from
Edenbridge, England
@whatstusaying @VodafoneUK Cause the service is appalling
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Wendy gibson
(@Wendygi36006579) reported
@VodafoneUK I have never had customer service like it. 4 hours on chat 14 incorrect advisors to upgrade my mobile wifi. I got fed up and said best I just cancel contract getting no where response no problem 30 day notice activated!! Wow bye Vodafone.never again.
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Ashleigh Hocking
(@ashhockingxo) reported
Worst experience with @VodafoneUK internet - over 2 weeks and our problem still isn’t sorted
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†
(@ArimazingHearts) reported
@VodafoneUK I paid my phone bill over 24 hours ago and it’s still not back on😭 I’m having to sit in a car park to get Wi-Fi please can someone help to turn my phone BACK ON 😡
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Will the @Scruffystudhand on holiday
(@Helmsleygardens) reported
@VodafoneUK so if your online login doesn't recognize my account details then im assuming its fine if i just cancel my direct debit. Fairly certain you'll find them then...