Vodafone Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Treharris, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Vodafone
Vodafone is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Hengoed, Cwmbran and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Claire Taylor
(@taylored_beauty) reported
from
Llantwit Fardre, Wales
@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Niki Haggerty-James
(@NicholajamesNj) reported
from
Bridgend, Wales
@VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Hawkins
(@Terry_Hawkins) reported
@VodafoneUK - How can I report a network issue (which other people I know on Vodafone are also experiencing) when all the chat support keeps telling me is there are no issues. There are issues and I'm trying to report it!
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Militsa Koleva
(@Militsa_Koleva) reported
@VodafoneUK @VodafoneUK This is not a good enough response for why I'm getting charged when I'm no longer your customer and you actually owe me a refund.
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Shafique Shah
(@BroccoliInMilk) reported
Unbelievably bad service, dishonesty and incompetent staff @VodafoneUK . Off to @CISASUK I go...
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Sean Leake
(@LeakeSean) reported
@VodafoneUK been on your online chat for 4 hours trying to resolve your high street branch selling 2 year contracts to a vulnerable 81 year old and not explaining the multiple charges. Suddenly £114 in unforeseen charges. Terrible service. Different story and reason each contact.
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CityFibre
(@CityFibre) reported
@cdr2111 @VodafoneUK Hello. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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Gurpreet Singh
(@Gurpreet_KAI) reported
@VodafoneUK I tried verifying my phone number with Twitter account but it says this operator is not supported! Can you help?
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Sophie Jade Butler
(@s0phbutler) reported
@VodafoneUK hi, I’m trying to reset my password on the app. It keeps saying my new password isn’t completing the password complexity rules, but it is. Each requirement is ticked green but keeps saying that, please help.
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carley
(@cdr2111) reported
@VodafoneUK Seriously what is the point of online chat? I have a job to do so working! Dont have the time to be in a queue, and it should be convenient to be able to chat at the same time! Simples will just cancel the order one lost customer! 😒
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Barry Nicol
(@baznicol) reported
Vodafone broadband just go down?...@VodafoneUK
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Louise
(@mum_years) reported
@VodafoneUK To be honest we've given it long enough and will be cancelling if we don't have service by 5pm today. As a new Vodafone customer this whole debacle is so unnecessary and just reflects so so badly on you as a provider