Vodafone

Vodafone Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hengoed, Caerphilly County Borough, Wales 11/04/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Pontypool, Pontypridd, Newport, Pontyclun, Hengoed, Tredegar and Bargoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomPontypool Internet
United KingdomCardiff Wi-fi
United KingdomPontypridd Internet
United KingdomCardiff Internet

Community Discussion

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Vodafone Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • HavanaPeople HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales

    @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • jackskyrme99 Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales

    @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ConorLewis6 Conor Lewis (@ConorLewis6) reported

    @VodafoneUK Not heard anything back yet about my lack of internet connection. It's been confirmed as a line issue but I've not been reached out to by the engineer due for an external visit

  • Tkgcosplay92 Tom (@Tkgcosplay92) reported

    What Is the point of having @VodafoneUK WiFi if it never ******* works!! I work from home and need Internet to do my job. Local work was being done & was supposed to be finished at 8pm yesterday how can I do my job if you cannot do yours correctly

  • ealalaw Emad (@ealalaw) reported

    @VodafoneUK Is it looked phone , or it’s open I can use it with any network after I finished my contract with UK Vodafone?

  • nickyvxr nicky jarrett (@nickyvxr) reported

    @VodafoneUK worst customer service I have ever dealt with you cut my broadband off by accident then it takes 3 weeks to reconnect absolutely shocking and give me no other options

  • pogson_stephen Stephen Pogson (@pogson_stephen) reported

    @VodafoneUK what does it say about your business when I have to wait 30 minutes to be transferred to a Complaints Manager? Are you that bad that there are so many complaints that need escalating? From my experience, I am not surprised

  • barefacedlucas BarefacedLucas (@barefacedlucas) reported

    @vodafone @VodafoneUK your customer service is an absolute joke. Traded my Phone in a month ago and been told it'll be in my account 3-5 working days on 3 separate occasions after 5 days. Get this **** sorted! #useless

  • Riskyprince17 Prajwal M (@Riskyprince17) reported

    Vi have no network in please check in umattur @Vodacom @VodafoneUK @vodafoneIN_Fdtn

  • Dan4Miami The Strus Goose (@Dan4Miami) reported

    @VodafoneUK can I get some help please?

  • movingalong79 Greg Bowie (@movingalong79) reported

    @phermaster @vodafoneuk not sure if it's still happening to me. I was in centre of London today and couldn't get a data connection to Vodafone. I've given up and counting down the days until my contract ends and I can move to someone decent.

  • _SPXFN2_ S H A N N O N - L O U I S E | (@_SPXFN2_) reported

    Existing @VodafoneUK customer for phone & BB. Check upgraded broadband order. Its cancelled. Called customer service. They can't help. The Broadband 1 & 2 team wont speak to me. New connections don't wanna speak to me either Looks like I will take my custom to someone else then?