Vodafone Outage Report in Hengoed, Caerphilly County Borough, Wales
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly, Newport, Blackwood, Pontypool, Pontypridd, Pontyclun and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Newport |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Unify BP
(@Unify_BP) reported
from
Govilon, Wales
@VodafoneUK It’s been 8 days with our complaint and still not resolved!
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Collins
(@summitparaboy) reported
@VodafoneUK so far over three hours on the phone and my issue on my home fiber not resolved. Useless customer service.
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK Why did you tell me to contact you? In the 13 hours since I sent the details on your 24/7 DM service I’ve had a response offering to change my number, which i didn’t even mention, and a response asking for my information again. Why have you wasted my time? #CustomerFeedback
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Steve Osborne 🌹🌱 💙🇺🇦 #ElectoralReform
(@eduosborne) reported
@GrazzaD @VodafoneUK Tried to upgrade online but a glitch means I can't get through the credit check (it happened last time I upgraded). Really poor from @VodafoneUK
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK I have been threatened, wasted hours trying to get help, told I have to be refunded because your system made a mistake, I’m now receiving correspondence saying I’m struggling to pay, which is a lie. It’s delayed because your system failed. I paid on time but I’m the one suffering
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Graz🇪🇺💙🏳️🌈🇺🇦 #FBPE #Woke #Resist #Rejoiner
(@GrazzaD) reported
@eduosborne @VodafoneUK "Chat bots" are the worst thing ever, I've never found one to be even remotely useful. Just a frustrating waste of time
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TekNeil Sim Racing 🏁 🇬🇧
(@TekNeil) reported
@VodafoneUK WHAT ******** IS WRTONG WITH YOUR NETWORK, NEED TO MAKE URGENT PHONE CALLS, AND WHEN RINGING 'NOTHING HAPPENS'. ******* SORT YOUR **** FFS.
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@VodafoneUK been a customer for 12 years. Perhaps you wouldn't have lost a loyal customer if you had got your communication sorted out. The only thing I got was a text saying my Spotify subscription was being cancelled. Nothing else. Since requesting a PAC code 4 calls. Too late.
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Grouchy Commuter
(@grouchycommuter) reported
@VodafoneUK Unsurprising that I am still having issues and have had no update on the ticket raised 80 hrs ago
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Andrew Pendleton
(@AJPendleton) reported
Hi @giffgaff I’m off to @VodafoneUK tomorrow because you changed the rules on roaming and capped my data after I’d left for summer hols. And then refused to help. Just important for firms to know why customers move their business. Also getting a better deal.
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Craig
(@cra1gbluenose) reported
@VodafoneUK Vodafone gone down hill and very expensive, I know including myself 8 people to leave them in a month already