Vodafone

Vodafone Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hengoed, Caerphilly County Borough, Wales 10/15/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Pontyclun, Caerphilly, Cardiff, Hengoed, Tredegar, Bargoed and Pontypridd.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomPontyclun Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomHengoed Internet
United KingdomTredegar TV

Community Discussion

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Vodafone Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • cogitodexter Cogito Dexter 🇺🇦 (@cogitodexter) reported

    For gods sake @VodafoneUK get rid of the customer services line's hold music that features WHISTLING. It's EXCRUCIATINGLY PAINFUL to listen to on a phone speaker, especially for someone with a hearing disability.

  • Ci_rah ☄️💥Ciara🍇🌺 (@Ci_rah) reported

    @VodafoneUK hi, is there an issue with your online store? I’ve been trying to check out and keep getting a “something went wrong” error

  • paddywifie michelle (@paddywifie) reported

    @VodafoneUK @Wimbledon How many people actually win ? I I never hear anyone say that they win anything

  • 58paulb Paul the Other One🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🤘🍷🏉🐱 (@58paulb) reported

    @WilloWispish @VodafoneUK Look into Lebara. They're on the Vodafone network anyway.

  • LordKurisu Kurisu (@LordKurisu) reported

    @VodafoneUK Hi there, thanks for your reply, my connection is slow on both wired and Wi-Fi devices, I have plugged the router back into the test socket on the wall but it didn’t seem to make any difference. I will have to check again tonight after work

  • Alaluk2 Alaluk (@Alaluk2) reported

    @VodafoneUK is it that hard for your live chat to help without sending people to millions of other staff over and over then say they are going to sort the problem and never sort it weeks or even months later what a joke of customer service you have

  • pottsy_mariner Bedlington_mariner (@pottsy_mariner) reported

    Has never ever ever ever had such bad customer service as I have received from @VodafoneUK today.....

  • davidlaud David Laud (@davidlaud) reported

    @virginmedia 18 months of disastrous service. The current “open” referenced complaint concerns billing errors despite being assured it had been resolved. For added spice this tweet comes to you courtesy of @VodafoneUK 4G because I have, yet again, no broadband!

  • blakemwest Blake West (@blakemwest) reported

    @VodafoneUK @OpenreachHelp My broadband is down. RG21 5 area of Basingstoke. Guessing this is due to the openreach network damage on other end of the town?

  • jode_may Jodie (@jode_may) reported

    @VodafoneUK I have been put on hold for nearly 3 hours so far today after you have cancelled my broadband instillation without informing me in the middle of my sons gcses. I'm still currently on hold. Not happy. Your customer service is poor at most