Vodafone Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Hengoed and Newport.
City | Problem Type | Report Time |
---|---|---|
Cardiff | Phone | |
Cardiff | Phone | |
Cardiff | Phone | |
Cardiff | Wi-fi | |
Hengoed | Phone | |
Newport | Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Unify BP
(@Unify_BP) reported
from
Govilon, Wales
@VodafoneUK It’s been 8 days with our complaint and still not resolved!
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lynda Pace Avery
(@LyndaPaceAvery1) reported
Telephone menu tries to sort out where to send you it's really there to say we are really busy, High level of calls. Use website or call later, hides the lack of support staff @VodafoneUK is mostly smoke and mirrors. I want to SPEAK to a person.
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company
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PJT3548
(@PJt3548) reported
@VodafoneUK Just been told by one of your advisors that I cannot cancel contract without penalty even though the increase is well above RPI Citizens advice''You have the right to cancel the contract within 30 days without having to pay a fee. 1/2
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company
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Neil boyle
(@Neilboyle12) reported
@VodafoneUK You’ve done something to my by line, no other providers can open up a service. Have the sabotaged the line?????
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK I have been on the phone to the sales team for over an hour after been on live chat an hour and getting nowhere, they’ve cancelled my contract after 10 years they weren’t bothered at all customer service is disgusting
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Great experience I’ve been trying to upgrade my phone for a year I had appointments for advisors to contact me they never did I contacted yourselves 3 times nothing got resolved so ended up just cancelling today and going with @ThreeUK
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Garfies
(@Garfies) reported
@VodafoneUK Can you explain what would happen if my fibre internet goes down I have the dongle in router ?? I tested so need confirmation that it’s a waste of time