Vodafone Outage Report in Hengoed, Caerphilly County Borough, Wales
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Pontypool, Pontypridd, Pontyclun, Hengoed, Tredegar and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Newport |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Blackwood |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Unify BP
(@Unify_BP) reported
from
Govilon, Wales
@VodafoneUK It’s been 8 days with our complaint and still not resolved!
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Mackie
(@asmackie) reported
@Taggsy79 @VodafoneUK I’ve been with EE for donkeys mate and even tho the prices are a little bit higher their customer services are phenomenal, any problem or issue I have with my phone or watch they sort out for me either on phone or DM,I get 20% off my tariff for working for NHS too which is great
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Darren Sedgwick 🏳️🌈
(@daz_sedgwick) reported
@VodafoneUK I have tried using your Live Chat service which i have found to be totally ineffective and any advice i have received is contradictory to the emails i have received from Vodafone.
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Tymberlake's Sammelsurium
(@lord_tymberlake) reported
@VodafoneUK Finally managed to get a human voice and cancel a number instead of the whole package.
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アミリア
(@gisellesangel) reported
@VodafoneUK I already tried earlier so it’s not working, do I just message my name and number anyway?
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Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@VodafoneUK huge fan of your product. always friendly and wonderful service. A follow for a loyal customer would be great
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Ollie
(@ollie9961) reported
@VodafoneUK Hi, we have Vodafone WiFi in Leicestershire and haven’t had any connection for 6 days now since last Wednesday! As students learning largely online it’s quite important to us to have reliable wifi! Would you be able to help at all?
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Andrew Ellson
(@andrewellson) reported
@VodafoneUK I did this last year and was told you were improving the signal after a problem. When nothing improved I complained again and was told Vodafone do not guarantee signal in the home. So can you explain what is the point of complaining again?
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Mark Parmenter
(@nrfc9) reported
@VodafoneUK I've been telling your customer service for weeks that there is a scam company trying to take money from my account and you just say there's nothing you can do, report my card stolen and order a new one😕 Hardly cracking down on scammers #useless
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David Martin
(@dave7martin) reported
@VodafoneUK you are the worse. I visited the store to cancel my iPad contract to be directed to the online options. After an hour of chatting to an online advisor I have now been directed to the store. You are a joke of a company, terrible customer service
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Telangana Vidyonnati
(@vidyonnati_2) reported
@SwiggyCares Old no , which is the registered no belongs to @VodafoneUK and they are providing pathetic service. That's why I have updated the contact no immediately after the order.