Vodafone Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Hengoed, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 2 hours ago |
|
Cardiff
|
Wi-fi | 1 day ago |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
TV | 7 days ago |
|
Cardiff
|
TV | 7 days ago |
Community Discussion
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Vodafone Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Emma Jones (@EmmaJones65) reported from Cardiff, WalesThank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Holly Harrison (@Harrison2995) reported from Aberaman, Wales@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Angharad Brown (@AngharadOrtho) reported from Newport, Wales@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Rodney Berman (@rodneyberman) reported from Cardiff, Wales@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Amadna ⓣ (@Peps_Pabs) reported@VodafoneUK You lost me when your overseas call handler told me to ‘only talk to him when he says so as that’s what women in his country do”. Utterly disgraceful service.
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Nigel Burnham (@BurnhamNigel) reported@VodafoneUK Rubbish customer service continues. Still no Internet, 3 days after upgrade to full fibre. Numerous webchats, all in vain, no response to DM's and on hold for over an hour to support team.
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maja (@maja9504) reported@andrewjhough @VodafoneUK Same here so I understand how you feel! I have been locked out of my account for the pass 5months.after appealing did not work I contact Unitask_assist on Insta for help. I’m so happy.
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Mr Wiskin (@ShayneWiskin) reported@VodafoneUK absolute worst service ever spent 2 hours trying to get past there Pree recorded phone options to be told there no advisors to take my call. Time to change services absolute worst customer services ever
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Linz 💙 (@linzss2014) reported@VodafoneUK please help me I need the address to send my phone for repair and there’s nobody available in customer service!!!
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Namir Meti (@Namir_Meti) reported@VodafoneUK Wi-Fi has been down for almost 5 days now. Online chat is refusing to help. Can someone message me and actually help. Thanks.
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Carol Hier (@ReflexologyCLH) reported@VodafoneUK the service just gets worse! No response to my complaint! No answer to my DM’s & still no phone! Simply awful! #dontusevodafone
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Emanuele Blanco (@manub) reported@VodafoneUK I’ve just upgraded my phone with you and did a sim swap to eSIM to use on my new phone. I get “code is no longer valid” and the old eSIM stopped working. Trying to call but nobody available. I’m without phone number. Can you help?
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Dishi77 (@Deshi113) reportedIs anyone else having problems with @VodafoneUK ?
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Ben (@MrWedders) reported@VodafoneUK TalkTalk were confused. "But you kept the landline number, they must have been notified of the cancellation because we took the phone line away from them" I'm also confused, as the Vodafone C/S I'm talking to had just said "oh yeh I can see the line is inactive" so WTF LADS.