Vodafone outages and service status in Hengoed, Wales
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, TV, and Phone.
- Wi-fi (43%)
- TV (29%)
- Phone (29%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Hengoed, Wales
The most recent Vodafone outage reports came from the following cities: Blackwood, Hengoed, Cardiff, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
Phone | 9 days ago |
|
Hengoed
|
Phone | 20 days ago |
|
Cardiff
|
Wi-fi | 21 days ago |
|
Cardiff
|
Wi-fi | 24 days ago |
|
Cardiff
|
Wi-fi | 25 days ago |
|
Cardiff
|
TV | 27 days ago |
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Vodafone Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Martyn Lewis (@jabber_taff) reported from Cardiff, WalesI must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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KD Hansford (@kdhanz) reported from Aberdare, Wales@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Laura 2022 (@beynonlv) reported from Cardiff, WalesProblems with mobile data twitter not loading images? @VodafoneUK
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Unify BP (@Unify_BP) reported from Govilon, Wales@VodafoneUK It’s been 8 days with our complaint and still not resolved!
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Tim Hudson (@bmhud) reported from Tredegar, Wales@VodafoneUK can you help no broadband in our area??
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Unify BP (@Unify_BP) reported from Cwmbran Central, Wales@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Gavin Price (@GavinMPrice) reported from Newport, Wales@VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Julianne Noon (@jnoonphoto) reportedShocking service from @VodafoneUK staff keep putting phone down when we ring. In store staff tell us they can’t help us to ring up. Online chat tells us to go in store. Ridiculous! No phone since Wednesday. We simply want to transfer e sim to a new phone.
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Ian Newson (@iannewson) reported@VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.
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Michael MacAulay (@mistermac97) reported@CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership
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LaurenceMarks (@laurencemarks64) reportedThe @VodafoneUK car tracker tag has to be one of the worst pieces of design I have encountered in years.. and thats saying something..
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𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported@VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.
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Fhunner (@_Fhunner) reportedAre there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK
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Manni (@MSG_112) reported@VodafoneUK broadband is down in Wv14 8nh. Is this an outage?
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DEV NARAYAN (@heyDEVNARAYAN) reportedHi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?
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Sophie Cope (@sophcope4) reported@VodafoneUK absolutely appalling customer service been with you around 7 years trying since October to upgrade! Complaint logged assured the problem cancelling the order was fixed and yet again it’s cancelled! 🤬
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on