Vodafone Outage in Barry, Vale of Glamorgan, Wales

@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever

@VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

@VodafoneUK blimey customer service is really rubbish just rubbish

@VodafoneUK what is happening with the service... my 4G is shocking !! #SORTITOUT

@chloehewitt_ @VodafoneUK Wow I never knew about that! Shame there are no more codes left😞

@MoneySavingExp @MartinSLewis They have just phoned me offering a worse deal with EE instead of Vodafone, and have said that they can’t process order because of problems with “credit checks,” without giving any more information. @VodafoneUK do not seem to have any information on credit checks. 1/2

@VodafoneUK any news on the Apple Watch series 4 cellular issues? It’s been two weeks now!! I am going to invoke my 30 day right to cancel on Monday

@AppleSupport why have you joined with @VodafoneUK for the Apple Watch? They do not have a clue. I have had the watch a week and it’s still not even connected. So many issues with they’re shocking customer service/ technical knowledge.

@VodafoneUK @AmazonUK @VodafoneUK #TuesdayTreats! I would treat my Granddaughters x @kodaskrazy

Thanks for contacting me by twitter dm @VodafoneUK but you’ve managed to make the situation even worse! I’m hearing great things about @O2 service while @VodafoneUK rates bottom for customer service. After 20 years with @VodafoneUK looks like it’s time to go

@VodafoneUK Literally cannot wait until my contract ends! Terrible service, terrible company!

@VodafoneUK Over 12 days now since I took out broadband and still no connection date after someone cancelled my order with out any explanation why. No help from you guys either as everyone keeps telling me different things.

@VodafoneUK took out broadband with you well over a week ago, was told my connection date would be today! Still not connected. Very disappointed with the poor service and lack of help from you guys.

@VodafoneUK been customer for over 10 years first time upgrading and lack of offers given... time to move networks. No customer loyalty

@NatWest_Help They were not helpful. Told me it was apples fault, spent 2hrs on the phone to Apple then lost the will to live. They have not resolved the issue each time I have contacted them. My partner also got the ombudsmen involved for that and other reasons. @VodafoneUK are useless

@VodafoneUK how many phone calls and webchats do I need to make to cancel insurance on devices not held, insurances not used, SIM cards never used and still you continue to charge me 😡😡😡

Hey @VodafoneUK - just for the record emojis 'emote' so you can tell the poor confused chap in your radio ad that they are 'emoting'. 🤣

@NatWest_Help The number is correct and I’ve tried at least 3 times. My service here is awful. Had it out with @VodafoneUK as they also send an activation code to access account. I can’t access that either for same reason, no codes come through!

I swear I have told this Vodafone customer advisor several times I just want my PAC number and leave @VodafoneUK. Well done for the offers but I want to leave what is so hard about that.

@bealster64 @VodafoneUK You are so salty. I’ve been with Vodafone since 2010 and never had any issues. I always getting a good prices and offers. I have Iphone 8 Plus and the IPad 2018. And I pay more or less like other people pay only for iphone X.

@VodafoneUK No I managed to sort my issue over the online chat, must say your customer service team is great at sorting issues out, it’s just the actual site which was slow to load anything. Anyway all is good as sorted out what I needed in the end 😊

@VodafoneUK have the worst customer service EVER, i don't even like complaining but these man are so shit.

@rymez2k @winter_heidi A colleague once blamed IT problems on "a saturated firewall" as that's what @VodafoneUK were telling businesses when there was a proxy server problem. I would never have believed such a thing existed if I hadn't seen it!