Vodafone Outage Report in Weston-super-Mare, North Somerset, England
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E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Vodafone outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
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| Cardiff |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Jamie Whiting
(@JwWhiting) reported
from
Banwell, England
@VodafoneUK absolutely abysmal customer service again! Yesterday i order a new Apple Watch, and today my WiFi calling turns off and can’t be switched back on until I sync with my new watch! Which i have no idea when will arrive, so basicallyi can’t use a phone I pay £60 pm for👍🏻
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Joe C.
(@JoeChapman87) reported
from
Portishead and North Weston, England
@mjshaw85 @VodafoneUK I’ve been having this issue! I queried it with them and they wanted so much info from me I gave up!
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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The Marvellous Muttdini 🏴🔰💜🤍💚
(@bigwows) reported
Hey @VodafoneUK I just put thru a SIM only renewal and got a web order number but logging in to the app it’s still showing the old plan details and saying I can upgrade! Should I do it again or is your system just slow and I should check it out later?
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Monkey Scotch
(@MonkeyScotch) reported
@VodafoneUK I switched from EE but I’m unable to login to MyVodafone, keeps telling me there is an unexpected error and to try again later. All I’ve achieved so far is constant chatbots of no help, could a real person assist? Thanks.
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Hannah Parham
(@HannahParhamx) reported
@VodafoneUK Never told this on the phone? Rang twice to be told to phone back once contract ended so if I had cancelled my contract you wouldn’t have taken this months bill. Makes zero sense and quite frankly ridiculous. Why was it not done on a prorated basis like other businesses?!
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Ross Mac 🔋⚡🚗
(@EV_Nerd) reported
@ian_c_elliott @virginmedia @VodafoneUK Strictly speaking the infrastructure was done by Gigafast, but this runs the fibre directly into the house whereas Virgin Media is fibre to a cabinet then copper to your house which is why bandwidth is limited. But also sheer volume of people on VM causes issues too.
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Pete Sutton
(@Petesuttonboy) reported
@VodafoneUK over 45 minutes waiting on the phone. Over 1 hour on the chat and been transferred 4 times. Customer service sucks
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НАйл маклеод
(@Niall_MacLeod) reported
Hey @VodafoneUK not able to save to @SquarespaceHelp again. Happens regularly with your 4G network. Switching on a VPN solves the problem so it’s definitely on your side.
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Ian Bland
(@Ian_Bland83) reported
@VodafoneUK your call centre teams are poor, do not understand a basic issue. Tried explaining a number of times the concern to be told rubbish answers that are incorrect. Basic training needed, really frustrating. Logged a complaint, to which the guy said nothing will happen 😩
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David Sweetland
(@DavidSweetland) reported
@rae7373 @VodafoneUK They rang me on Tuesday, wasn't convenient so I asked them to call today at 10. They didn't. Internet down for an hour.
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Eden
(@GoblinPrincess6) reported
@VodafoneUK Hi April, I managed to get this resolved. After being hung up on several times and then on hold for an hour, I decided to go through as a new customer and was spoken to within minutes. Strange that 🤔
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An old style conservative
(@old_style_tory) reported
@VodafoneUK Vodafone has to be the worst provider ever. Systems are always down. They can’t solve tech issues. They can’t provide support for Apple Watch either. Only thing they seem to excel at is collecting their direct debit. Pathetic