Vodafone Outage Report in Weston-super-Mare, North Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Vodafone outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone |
Community Discussion
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Vodafone Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Joe C.
(@JoeChapman87) reported
from
Portishead and North Weston, England
@mjshaw85 @VodafoneUK I’ve been having this issue! I queried it with them and they wanted so much info from me I gave up!
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Donna
(@dmstokes) reported
from
Cardiff, Wales
@VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Chris Page
(@PAYG86) reported
from
Cardiff, Wales
@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Grace Spitzer-Wong 🏳️🌈
(@GSpitzerWong) reported
@VodafoneUK hi was on the phone for 2 hours yesterday & 40mins today. Household has covid so had to reschedule install as a new broadband customer. Couldn't resolve issue of starting contract on install date. Awful customer service.
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Ed
(@Ed_UKation) reported
@xeepo @VodafoneUK Oh Vodafone broadband. Is it the traditional broadband via Openreach infrastructure, or the new Vodafone Gigafast? I hear that Vodafone still have dubious customer service, but so do most of the competition. I've had major customer service problems with both Talktalk and Virgin.
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Craig Swan
(@SwannyCraig) reported
Hi @VodafoneUK, My WiFi has been losing connection since October. I was told the fault was fixed but then told its still open and unresolved. I was promised a callback after raising a complaint on 15th February and still no callback. Can somebody call me???????
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Graeme
(@graemeevo) reported
@VodafoneUK can you help please? My data isn’t working in Italy, despite the automated chat not telling me it is. Very frustrating and need access asap.
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Robin McKelvie
(@robinmckelvie) reported
@VodafoneUK ‘Together we can’ you say. Only if you answer the phone & or don’t drop a DM chat without resolving my lack of broadband caused by your outage. Please answer my DMs now.
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Alvin TX Fernandez
(@allymcgeorge) reported
@VodafoneUK hi I'm trying to transfer away from Vodafone but your text service to get PAC number isn't working. Any other ways to get it? I've tried webchat but no agents
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Adrienne Cohen
(@adriennecohen) reported
@fatherandrunner @VodafoneUK @Ofcom Still no joy whatsoever. Now being told 'system maintenance' means that can't send the codes. Oh and wait for it, they have no idea how long the system maintenance will take or be when they will be able to give me the codes. Utterly incredulous, shockingly poor service
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Ash Hussain
(@AshHussain_UK) reported
@O2 your Esims and customer service are awful! 1 whole week and 2 family members without any service whatsoever. Went to the O2 head office in Slough to get it resolved and they couldn’t fix and didn’t know what the issue was. Wow. Moved to @VodafoneUK today.
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Dave
(@LeeroyLee2) reported
@DeanJA91 @VodafoneUK Don't bother Dean, they are a total bunch of c#nts. Awful customer service. I suggest you go instore, refuse to leave until they help.
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🇬🇧🏳️🌈 Buster
(@xeepo) reported
@Ed_UKation @VodafoneUK It’s the one supported by Openreach alas. Their customer service is abysmal indeed. Everything just reports as fine but it’s essentially unusable a lot of the time. Like swimming through treacle getting anywhere with them. Baby steps. I know they’re all pretty pants sometimes.