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Vodafone outages and service status in Chepstow, Wales

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  • Vodafone generated 0 outage signals in the last 24 hours around Chepstow, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • JoeChapman87
    Joe C. (@JoeChapman87) reported from Portishead and North Weston, England

    @mjshaw85 @VodafoneUK I’ve been having this issue! I queried it with them and they wanted so much info from me I gave up!

  • AdMorra
    Adam Morrissey (@AdMorra) reported from Chepstow, Wales

    @VodafoneUK Can someone call me back please reference my broadband account, being on hold for 40 mins by one of the largest telco’s globally is horrific service!

  • pallyevans
    Paul Evans (@pallyevans) reported from Patchway, England

    @VodafoneUK absolutely shocking customer service!! 1 hour on the internet chat. 50 mins on the phone. Problem still not solved. Time for a new supplier?!

  • charleebliss_
    CHARLEE BLISS ® (@charleebliss_) reported from Patchway, England

    @VodafoneUK why is this company so bad😡 took double my bill last month said it was because I changed owner ship and I’ll get refunded this month, only been refunded half of what they owe me!!!

  • TilyDan
    Dan Tily (@TilyDan) reported from Yate, England

    Terrible customer service again @VodafoneUK. You should look after your customers and correct mistakes made. Passed to 7 different operators and on the phone for 1 1/2 hours to get nowhere. Promised a call back that never happens!! Same old!

  • Saralimback
    Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • barney_parker
    That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    @VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.

  • davina79
    Davina Smythe (@davina79) reported from Bradley Stoke, England

    Really disappointed in @VodafoneUK .I’ve been a loyal customer for years and apparently I’ve used 7gb of data in 24hrs and been charged £150 for this, I’ve been told that the tech team class this as “normal usage”- my normal usage is less than 4gb a month! 😬😡#beyondangry

  • MissAlyxMills
    alyx❣™ (@MissAlyxMills) reported from Coleford, England

    @VodafoneUK is your network having problems? Very low signal even frequently changing into 'emergency calls only' in Gloucestershire

  • Saralimback
    Sara Venn (@Saralimback) reported from Chepstow, Wales

    Right. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?

  • MissAlyxMills
    alyx❣™ (@MissAlyxMills) reported from Christchurch, England

    @VodafoneUK what is happening with my signal i have none in the GL167 area

  • TCWilkins73
    Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Chepstow, Wales

    @VodafoneUK I don’t have time telling your company time after time the issues only to be told they have actioned my request and the router sent!!! It’s now a further 3 days on and no sign of a router arriving. At the same time it is impossible to hotspot my data to my laptop. Too slow

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • petecogger
    AgeofInsanity (@petecogger) reported

    @VodafoneUK gi careful before you sign up to Vodafone. Their 5G service is hit and miss and they prevent you from using WiFi calling - so you can't call or receive calls - poor behaviour

  • shazzy1978
    sharon brill (@shazzy1978) reported

    @VodafoneUK No Mobile service or internet mobile

  • AMichaels66199
    AdamMichaels (@AMichaels66199) reported

    @VodafoneUK so it appears that NASA can get a signal 10 million miles in space, yet I can’t enough of a signal to answer my ring doorbell between York and Leeds on the train????

  • igivepropofol
    stop the war (@igivepropofol) reported

    @VodafoneUK Do you have a customer service complaint email address for any manager? Or are poor customers just left at the mercy of overseas call centres that are no help? My phone has not been working since last Friday evening. Can you provide an email address so I can write a complaint and explain the events? I am also pursuing this with the regulator.

  • efe_efe
    Sedat Efe (@efe_efe) reported

    @VodafoneTR Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT

  • amactavish90
    Aaron MacTavish (@amactavish90) reported

    @VodafoneUK I need urgent assistance and someone to contact me regarding my account and issue with outbound calling. I have tried all day to sort it and online chat agents just end the chat !!!

  • vinette_b
    MissBlack नटली काली 🇯🇲 by blood not relation 😜 (@vinette_b) reported

    @VodafoneUK is there a problem with your website?

  • euanpreston
    Euan Preston (@euanpreston) reported

    @VodafoneUK After a long call with Support triaging the problem (after I located the right number for them), they are sending a replacement Power Hub.

  • steptothestars
    Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported

    Yet again @VodafoneUK another 2hr call and promised a manager call back, nothing again. Now on the phone again to you. What is the problem here ? Is it employing foreigners that barely speak English 🤔 Or are you just so incompetent that nobody has a clue 🤔

  • Chr1sWynne
    Chris Wynne (@Chr1sWynne) reported

    Hi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom