Vodafone Outage Report in Chepstow, Monmouthshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent Vodafone outage reports came from the following cities: Bristol and Coleford.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
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Vodafone Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Vicky Lorych
(@VickyLorych) reported
from
Bristol, England
@VodafoneUK unfortunately due to the incompetence of your team I’ve had to send an email to your CEO. Let’s hope he’ll be able to help with my complaints 🤞🏼
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𝙹𝚘𝚗 𝙿𝚊𝚢𝚗𝚎
(@MrJonPayne) reported
from
Bristol, England
@hollydoestweets @VodafoneUK Oh man. I'm on @VodafoneUK and their customer service is total dogshit. Coverage OK. Service like it's 1968. And they hate us.
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Joel Wreford
(@joelwreford) reported
from
Bristol, England
@VodafoneUK Been waiting 20 days for my network unlock code. Your customer services say there is nothing they can do, and no idea how long the back office team will take. I need my handset for work!
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CHARLEE BLISS ®
(@charleebliss_) reported
from
Patchway, England
@VodafoneUK why is this company so bad😡 took double my bill last month said it was because I changed owner ship and I’ll get refunded this month, only been refunded half of what they owe me!!!
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The Victoria
(@VictoriaBS8) reported
from
Bristol, England
@VodafoneUK Awful, AWFUL customer service. What could have been sorted in less than 5 mins of phone conversation just took me almost an hour of multiple web pages and a painfully slow text conversation. Not good enough! Time is precious!
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Charlie Salter
(@Charlie_Salter) reported
from
Bristol, England
@VodafoneUK (1) Hello. I am paying a lot for a 5G Gigacube as the broadband in my area is poor and I want fast internet. I have just discovered that the Gigacube has a strict NAT type (D) that cannot be changed. This means I cannot play online games on my Nintendo Switch or...
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Charlie Salter
(@Charlie_Salter) reported
from
Bristol, England
@VodafoneUK (2) ...any game that needs you to host your own server. I purchased the Gigacube and signed up as I was promised it was super fast and great for online gaming. Yet apparently it is not compatible with some games and games consoles. I have spoken to your support...
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
@VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.
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Distantly Close
(@preacher66) reported
from
Bristol, England
@VodafoneUK No customer loyalty Price increases Poor customer service. #leavingvodafone
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Harry Bevan
(@_harrybevan) reported
from
Bristol, England
Customer experience question... If live chat can't help with Q should they a) tell customer or b) take customer through agonising security process thereby wasting 20mins of their life then tell them. You first, @VodafoneUK
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The Victoria
(@VictoriaBS8) reported
from
Bristol, England
@VodafoneUK Live chat is cumbersome, slow & difficult to use. Why is there not the option to speak verbally with a @VodafoneUK customer services representative?
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Carol Gladwin
(@carolgladwin) reported
from
Bristol, England
@VodafoneUK got to be the worst customer service EVER. trying to enact legal power of attorney. Made my mother take documents into store. Then made me take them in only to be told need to EMAIL them and will take 40 DAYS to sort. #badcustomerservice
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J A K E M I L L E R
(@jakemiller7) reported
from
Bristol, England
Hey @VodafoneUK 3 days later + just £15 compensation for being on hold 7 hours to your customer service team + incorrectly charged £9499 - let’s hope it doesn’t happen again 😡
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Amy
(@_0cean_) reported
from
Bristol, England
Defo moving phone providers after that @VodafoneUK are crap😣😣
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Angelique Dominique
(@AngieDahling) reported
from
Bristol, England
@VodafoneUK trying to access the rewards app but not working... any idea when it’s going to be back??
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Gio✂️
(@giosbarbershop) reported
from
Bristol, England
Absolute shocking service from @VodafoneUK was suppose to have an install 4 days ago, waited for 6 hours for No1 to turn up and no messages or call back to explain why!! Can someone get back to me as this is unacceptable
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Very livid 😡
(@preacher66) reported
from
Bristol, England
After 20yrs of customer loyalty. Which means nothing to Vodafone by the way and having to go to the ombudsman 3times during this times I'm off to a new rewarding provider Bye @VodafoneUK
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leighton daintree
(@daintree75) reported
from
Bristol, England
@VodafoneUK thank you so much for putting my phone bill up. Its not much but when your trying to juggle your bills at this time. So it's most appreciated so I think this will be our last contract with you after 18 years of being a customer. Should of left years ago. 👍
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Just another Gem
(@Just_anotherGem) reported
from
Bristol, England
@VodafoneUK is your site down? Can’t access my account through MyVodafone app and through the site I just get a page saying ‘Something exciting is coming’
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Charlie Salter
(@Charlie_Salter) reported
from
Bristol, England
@VodafoneUK (3) ...team and they were very rude, and said that I should have noticed this within 14 days of purchasing it. So, am I right in thinking there is no way to make my Gigacube work for online gaming (by changing the NAT type) and that this has been mis-sold this?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Julie
(@julesk158) reported
@GeorgeMonbiot @Gill92208590 @VodafoneUK Vodaphone are a nightmare to cancel. I cancelled the DD and got a debt letter too, shocking service. So sorry you had to go through this at an already awful time
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Edie Freeman
(@EdieFreeman1) reported
@GeorgeMonbiot @VodafoneUK I had a horrendous experience trying to get a new phone. They sent it to the wrong address, when it arrived it didn’t work. I spent 36hours in total on the phone to get them trying to fix things. Awful company!!!
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Tim Hill
(@Tim_JR_Hill) reported
@GeorgeMonbiot @VodafoneUK Vodafone were a dreadful company when I left them years ago and promised myself never to return. They insisted I cancel a verbal contract in writing. They also charge for roaming in Europe even when the calls are carried by an network run by, er, Vodafone.
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Vanessa 🇬🇾🇬🇩🇬🇧
(@van_essa66) reported
@GeorgeMonbiot @VodafoneUK First of all, my condolences on the loss of your mother. I’ve not had that experience just yet, but when I decided to leave Virgin Media Broadband it took 3 days to cancel the contract and I had all the relevant answers! I think they make it difficult to leave on purpose.
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Robin Maxted 🔶
(@robinmaxted) reported
@VodafoneUK @GeorgeMonbiot My daughter had similar problems closing her Vodafone account so yes, probably corporate strategy
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🇺🇦 = 🇵🇸 Neale Upstone 💚
(@nealeu) reported
@GeorgeMonbiot @VodafoneUK This is so standard. We had this with LA Fitness a 13 years ago. They made it impossible for my partner having a difficult pregnancy, to cancel, and then sent people in. Eventually I'm screaming at them to take us to court, which they never did. 1/
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baadbitch
(@baaadbitch) reported
@GeorgeMonbiot @VodafoneUK Why bother? Just cancel the direct debits and let them sue.
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Martin 🎶💻🤓🐱
(@MartinLdnUK1977) reported
@ruskin147 @VodafoneUK My mum passed away 9 years ago. There was a company who we tried to get the account shut down that took 6 months of wrangling to do anything. The other week my dad ordered something from them in error. They had my mum's name and the same account number. Awaiting their response...
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Alvin Ford 🏴🏴
(@AlvinFord14) reported
from
Glasgow, Scotland
@GeorgeMonbiot @VodafoneUK Vodafone has the second-worst customer service of any telecoms company. The champions, worst by several light years, are BT.
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Fiona Trigomedis-Powell
(@nursefiuk) reported
@GeorgeMonbiot @VodafoneUK I had a similar problem trying to end my Father’s contract when he passed. I was repeated told that only the account holder could cancel the account despite me saying repeatedly that he had died.