Vodafone outages and service status in Saint Davids, Wales

Problems in the last 24 hours in Saint Davids, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Davids, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Saint Davids, Wales

Latest outage, problems and issue reports in Saint Davids and nearby locations:

• 
  John Williams (@johntheskipper) reported 7 minutes ago from Saint Davids, Wales

  So @VodafoneUK @Vodacom promised once again that they would sort out my daughters number, endless phone calls, 100% assurance that this would be done, totally false - so once again Vodafone failed to deliver and resolve the problem that they caused 😡😡 #poorcustomerservice

• 
  John Williams (@johntheskipper) reported 8 minutes ago from Saint Davids, Wales

  @VodafoneUK absolutely fuming to learn that the other two phone numbers that came across from EE have been cancelled- totally appalling service 😖 No warning message and now my Wife and daughter are now without thier phones #vodafone #poorcustomerservice

• 
  John Williams (@johntheskipper) reported 49 minutes ago from Saint Davids, Wales

  @kerryjones78 @VodafoneUK Kerry I’m with you - only came across on the 19th and I’ve spent loads of time on the phone to customer service - they can’t provide the service I want - so sad and annoying 😡😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Or Sassur (@Orsassur2) reported 7 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Brian Moore (@BrianMooreAV) reported 7 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

• 
  Robert (@Poots1Poots) reported 7 minutes ago

  @DavidPoulden @VodafoneUK @TNLUK I found out only tonight that the National Lottery is paying 10’s of millions to organisations which support illegal migrants. I have withdrawn my funds and closed my account.

• 
  Jane (@Jane82501718) reported 8 minutes ago

  Oh dear -it’s another stupid woman in charge @VodafoneUK

• 
  James Notley (@jnot45679) reported 8 minutes ago

  @Iromg @VodafoneUK I never like Vodafone and even less now. It is immigrants who run Vodafone in Blackpool.

• 
  Liz Berry (@Berryliz8) reported 8 minutes ago

  In desperation @VodafoneUK…. Can you tell me if your Torquay branch is due to be open on Bank Holiday Monday 31st August? Unable to get the correct information from your website or telephoning your customer services 😕

• 
  Mr Paul Newman (@MrPaulNewman) reported 10 minutes ago

  If I was a @VodafoneUK customer- I wouldn’t be as of today

• 
  Mr T (@foodiskey83) reported 11 minutes ago

  @VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.

• 
  Jacqui SmethurstTodd (@1977pandora) reported 14 minutes ago

  Shame on you for giving Sims to illegal migrants. I won't be using your service and will spread the word. @VodafoneUK

• 
  BoB (@BoBaDobDobs) reported 15 minutes ago

  @VodafoneUK When will you be allowing Three customers to use Vodafone signal then? You’ve already allowed Vodafone customers to use Three. It seems Three customers are not as important as Vodafone customers in your merger