Vodafone outages and service status in Saint Davids, Wales

Problems in the last 24 hours in Saint Davids, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saint Davids, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Saint Davids, Wales

Latest outage, problems and issue reports in Saint Davids and nearby locations:

• 
  John Williams (@johntheskipper) reported 47 seconds ago from Saint Davids, Wales

  So @VodafoneUK @Vodacom promised once again that they would sort out my daughters number, endless phone calls, 100% assurance that this would be done, totally false - so once again Vodafone failed to deliver and resolve the problem that they caused 😡😡 #poorcustomerservice

• 
  John Williams (@johntheskipper) reported 30 minutes ago from Saint Davids, Wales

  @VodafoneUK absolutely fuming to learn that the other two phone numbers that came across from EE have been cancelled- totally appalling service 😖 No warning message and now my Wife and daughter are now without thier phones #vodafone #poorcustomerservice

• 
  John Williams (@johntheskipper) reported 37 minutes ago from Saint Davids, Wales

  @kerryjones78 @VodafoneUK Kerry I’m with you - only came across on the 19th and I’ve spent loads of time on the phone to customer service - they can’t provide the service I want - so sad and annoying 😡😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward Ward (@EAandSJWard) reported 6 minutes ago

  @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 7 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  Dangerman (@unluckyclay1981) reported 8 minutes ago

  @VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)

• 
  Ben Graham (@BenGrahamUK) reported 10 minutes ago

  @aenn1 @VodafoneUK Let's hope people show their disgust at this by moving network provider.

• 
  Elizabeth (@Elizabe50513818) reported 11 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  Gareth Higgin (@77fenrir) reported 12 minutes ago

  @djp4cm4n @VodafoneUK Left them a few years ago after god awful customer service, no decent signal anywhere , no discounts/ upgrades over my time with them. Now with @EE. Still awful signal at home on a 5G plan but elsewhere perfect

• 
  Hywel Evans (@hywelsuchevans) reported 14 minutes ago

  Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?

• 
  flatcapblade (@themblades1889) reported 16 minutes ago

  @VodafoneUK what’s point in having a sim with you if all I get is no ******* service

• 
  Or Sassur (@Orsassur2) reported 17 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Nick Lawton (@Pontemiller) reported 19 minutes ago

  @VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.