Vodafone Outage in Didcot, Oxfordshire, England

@SeemaMistryP @VodafoneUK We shouldn't have to resort to using social media to get customer service. It should be readily offered all the time.

@VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

@VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.

@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...

Please fix this @VodafoneUK

@uberkim @PeteG1973 @VodafoneUK I take particular issue with ‘big’.

@VodafoneUK My New Years resolution is to save enough to pay off my car finance #VeryMeRewards

I am done with @VodafoneUK @VodafoneGroup @VodafoneIN . Been paying for broadband for so long now and it hasn’t worked. Been paying for a broken service for ages and promised time and time again it’s fixed and I’ll get calls back and it never is...

@VodafoneGroup @VodafoneUK you should be a shamed at your poor customer service in the last 10 years I have set up my online account 27 this log in once go back the next day dose not recognise my username or password don’t won’t a retweet’s you call me #nothappy

Been with your network for 3 days, and still not able to do half of what I want to do. As well as racking up a phone bill calling customer services from my other phone not impressed @VodafoneUK

@VodafoneUK I can login to my account the website and the info through the app is not available alot of times during the night recently.

Don’t use @VodafoneUK My son does £20 every month for a bundle. Yesterday the same. No bundle attached and now they won’t help. Absolutely selfish and cruel. No credit. No bundle. Absolute arseholes. Abhishek on chat is so rude too. 5 accounts and this is the thanks you recieve

@VodafoneUK I don’t get to use my Vodafone app as my account was changed to a business app (I’m not and never have been a business) I ask to change and you say there is no need. So I’ll never be rewarded then. Maybe time to look elsewhere

Really poor service from @VodafoneUK today. Call takers constantly transferring to wrong department and then told computers are down by someone who really didn't care. No wonder I'm leaving them.

I never thought I would ever say this but....... I had a great customer experience at the Vodafone store in Reading - Well done @VodafoneUK

@VodafoneUK what’s going on with the Apple Watch 4? The order tracker is awful

@VodafoneUK any reason why it’s taking 48 hours to get a response to my dm’s? Taking forever to sort an issue out

@VodafoneUK @VodafoneHeIp when will you guys change the way you get a person's proof of purchase and blocking. Waited 12 days for email with wrong information how am I supposed to give to my insurance company. And all your say is contact are customer service who are 0 stars

@VodafoneUK Ok so I did see this when I googled it but every time I put the exact password in it says incorrect? Never mind. Will just keep trying. Thanks

@VodafoneUK Possibly the worst customer service ever. To be in store and told to call your own service centre rather than speak to someone in the shop. #rude #time-wasters

@VodafoneUK have had my phone disconnected for 30 hours that I’m aware of now. No warning to any restriction either. I have spoken to online team who fob me off with “it’ll be 24hours” Absolutly disgusted with the service. Maybe I’ll cancel the upgrade we’ve just done :/

Can someone from @VodafoneUK please tell me how much it will be to cancel my contract?! I’ve been told three different prices this week. This is why I’m leaving! #poorcustomerservice

@VodafoneUK why is it so hard to get a pac code from you so I can leave your diabolical company and customer service and join the excellent @SkyUK . Your Reading store is an excellent example of dreadful customer service. The staff there are ignorant, arrogant & unhelpful

Pay £72 a month and can’t even get enough signal to load fucking ITV Hub. @VodafoneUK you’re a joke.

@VodafoneUK lol how about flowers and maybe an hourly rate for my time working for you to fix your own problems! Otherwise, I'm off!

@VodafoneUK so far, I've had about 24 hours of 2018 on the phone to you. Using you for mobile contract was never a problem before

Hi @VodafoneUK I'm 54 minutes into a call with your support team trying to reclaim £150 you've mistakenly taken after your own errors.

@VodafoneUK I keep receiving messages from your customer service to say they've called but I don't have any missed calls on my phone.

@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

@VodafoneUK YESTERDAY...... Sumit : Please do not worry , we do respect your hard earned money and we will not going to let you down this time and make sure that you have your refund with you by the end of this day . @VodafoneUK trying to make out they value customers

@VodafoneUK #VeryMeRewards I'd treat @Bloggjayne

@VodafoneUK @VodafoneUK Yesterday....... Sumit : Please do not worry , we do respect your hard earned money and we will not going to let you down this time and make sure that you have your refund with you by the end of this day .

@PASTA_Mick @VodafoneUK It will take a bit more than that to cheer such a miserable bugger up @PASTA_Mick but I appreciate your concern. Your customer service is certainly better than @VodafoneUK ‘s

Worst day ever for trying to speak to @VodafoneUK customer service! Thanks for ruining my day, Vodafone!! Been 9 years faithfully subscribing to you with 4 (yes, four!!) mobile number - and I guess it's time to say goodbye now. Very disappointing.

@VodafoneUK spent 2 hrs trying to upgrade my fone last nite. Spoke to 5 diff people telling me price i was quoting was not avail or that it is online only. Why state i can ring 4 more info if u cant help. Upgraded online at the price i gave without human intervention. Rubbish co

@VodafoneUK I would treat my 2 kids and then go for a meal afterwards. #VeryMeRewards

@VodafoneUK I would treat my 2 kids and then go for a meal afterwards.