Vodafone Outage in Didcot, Oxfordshire, England

@VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.

@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...

Please fix this @VodafoneUK

@uberkim @PeteG1973 @VodafoneUK I take particular issue with ‘big’.

@VodafoneUK My New Years resolution is to save enough to pay off my car finance #VeryMeRewards

I am done with @VodafoneUK @VodafoneGroup @VodafoneIN . Been paying for broadband for so long now and it hasn’t worked. Been paying for a broken service for ages and promised time and time again it’s fixed and I’ll get calls back and it never is...

@VodafoneGroup @VodafoneUK you should be a shamed at your poor customer service in the last 10 years I have set up my online account 27 this log in once go back the next day dose not recognise my username or password don’t won’t a retweet’s you call me #nothappy

Been with your network for 3 days, and still not able to do half of what I want to do. As well as racking up a phone bill calling customer services from my other phone not impressed @VodafoneUK

@VodafoneUK I can login to my account the website and the info through the app is not available alot of times during the night recently.

Don’t use @VodafoneUK My son does £20 every month for a bundle. Yesterday the same. No bundle attached and now they won’t help. Absolutely selfish and cruel. No credit. No bundle. Absolute arseholes. Abhishek on chat is so rude too. 5 accounts and this is the thanks you recieve

@VodafoneUK I don’t get to use my Vodafone app as my account was changed to a business app (I’m not and never have been a business) I ask to change and you say there is no need. So I’ll never be rewarded then. Maybe time to look elsewhere

Really poor service from @VodafoneUK today. Call takers constantly transferring to wrong department and then told computers are down by someone who really didn't care. No wonder I'm leaving them.

I never thought I would ever say this but....... I had a great customer experience at the Vodafone store in Reading - Well done @VodafoneUK

@VodafoneUK what’s going on with the Apple Watch 4? The order tracker is awful

@VodafoneUK any reason why it’s taking 48 hours to get a response to my dm’s? Taking forever to sort an issue out

@VodafoneUK @VodafoneHeIp when will you guys change the way you get a person's proof of purchase and blocking. Waited 12 days for email with wrong information how am I supposed to give to my insurance company. And all your say is contact are customer service who are 0 stars

@VodafoneUK Ok so I did see this when I googled it but every time I put the exact password in it says incorrect? Never mind. Will just keep trying. Thanks

@VodafoneUK Possibly the worst customer service ever. To be in store and told to call your own service centre rather than speak to someone in the shop. #rude #time-wasters

@VodafoneUK have had my phone disconnected for 30 hours that I’m aware of now. No warning to any restriction either. I have spoken to online team who fob me off with “it’ll be 24hours” Absolutly disgusted with the service. Maybe I’ll cancel the upgrade we’ve just done :/

Can someone from @VodafoneUK please tell me how much it will be to cancel my contract?! I’ve been told three different prices this week. This is why I’m leaving! #poorcustomerservice

@VodafoneUK why is it so hard to get a pac code from you so I can leave your diabolical company and customer service and join the excellent @SkyUK . Your Reading store is an excellent example of dreadful customer service. The staff there are ignorant, arrogant & unhelpful

Pay £72 a month and can’t even get enough signal to load fucking ITV Hub. @VodafoneUK you’re a joke.

@VodafoneUK lol how about flowers and maybe an hourly rate for my time working for you to fix your own problems! Otherwise, I'm off!

@VodafoneUK so far, I've had about 24 hours of 2018 on the phone to you. Using you for mobile contract was never a problem before

Hi @VodafoneUK I'm 54 minutes into a call with your support team trying to reclaim £150 you've mistakenly taken after your own errors.

Another day + another crap internet service from @VodafoneUK u promised high speeds but failed 2 mention anything about router speeds! yet again we’re using our data and even had to purchase more data on one mobile device😡 can’t wait for the end of my internet + mobile contract

2019-08-25 21:15:03 -Download (Mb/s): 11.70 -Upload (Mb/s): 9.61 -Ping (ms): 53.17 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@DamianPDavis @VodafoneUK Couldn’t agree more; @VodafoneUK desperately need to roll out SMS support on WiFi Calling, two-factor authentication via SMS isn’t going away any time soon and your customers are left waving their handsets outside open windows in search of your network.

2019-08-25 21:00:03 -Download (Mb/s): 13.90 -Upload (Mb/s): 9.38 -Ping (ms): 48.06 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

So bored of @VodafoneUK and their terrible service. Alot of the time feels like I'm just being told "to wait and it will be fixed". It's quite misleading #poor #CustomerService

@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂

Joke time: @VodafoneUK broadband service Don't worry guys you might think that was harsh. But they a little slow so its fine they won't get it :)

2019-08-25 20:20:03 -Download (Mb/s): 12.90 -Upload (Mb/s): 9.71 -Ping (ms): 50.24 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK are an absolute joke can’t cope with the fact my mum is paying for fibre optic internet and it never ******* works, every time we’ve rang them there’s just more problems So incompetent

2019-08-25 20:05:03 -Download (Mb/s): 12.30 -Upload (Mb/s): 7.60 -Ping (ms): 48.32 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest