Vodafone Outage in Wantage, Oxfordshire, England

@VodafoneGroup @VodafoneUK you should be a shamed at your poor customer service in the last 10 years I have set up my online account 27 this log in once go back the next day dose not recognise my username or password don’t won’t a retweet’s you call me #nothappy

Appalling service @VodafoneUK no responsibility for your overcharging error and still on phone call an hour later trying to resolve! @financialombuds have been contacted

@VodafoneUK Ok so I did see this when I googled it but every time I put the exact password in it says incorrect? Never mind. Will just keep trying. Thanks

AGAIN @VodafoneUK let me down!! Upgrade arrived, LATE and guess what, WRONG PHONE!! And the ordered phone just happens to be out of stock, Why just send something else, enough is enough!! You just don’t care!! Last complaint ignored, not even curtesy to acknowledge!! SHOCKING

@m0j0sd0j0 @VodafoneUK Vodafone are poo. Great in the first contract we had, renewed and it just got awful. Out of contract soon and I cannot wait!

@VodafoneUK After 3 days, literally Hours on the phone and a complete waste of my time being sent to store, for them to not do what they were meant to to spend more hours on the phone I can now send messages. I’m really disappointed in the service I received though.

Again dreadful service with @EE - not valued at time to start lookimg around @O2 @VodafoneUK @ThreeUK @giffgaf

@VodafoneIN @VodafoneGroup @VodafoneUK Still didn’t get any solution from vodafone. Even didn’t get any call. Very Shameful.

@VodafoneUK why is your service so Shit ffs

Looking everywhere for a openreach approved router this @VodafoneUK router is just terrible, the internet keeps dropping despite the changes they made to the settings for me. If anyone is using a third party router with Vodafone and getting decent results let me know please.

Why do you @VodafoneUK never just charge just the £6 per 24 hours when roaming in the USA & then come up with a load of excuses about time zones etc. You expect to take £6 if turn roaming for 5 mins if turned on in whatever time zone at 23.55 and then another £6 after 0.00-Crazy!

@VodafoneUK @VodafoneIN Oh. My bad. They do TWEET that they’ll sort it out in a jiffy. Full points for that I guess

@VodafoneUK i have not signal at home a you want to charge me £79 for a sure signal to use my phone at home where you sugnal checker says it should be fine #poorcustomerservice #donotuse #awefullcallcenters

@VodafoneUK I have sent a DM,Id be grateful if it can be resolved quickly and escalated as a complaint. Money has been taken out of my account for an incorrect bill. No sign of the credit I was told I’d be getting. If it isn’t sorted soon I’m going to Ofcom. As a loyal customer for 10 yrs