Vodafone Outage in Oxford, England

@ThreeUKSupport So here in Oxford OX2 7AH I have no working phone signal. I am unable to log onto my NHS responder app and can’t even complete a voice call. 3 days in a row. I’ve tried all your usual remedies. Useless. Thank goodness I can use my wife’s @VodafoneUK iPad.

@VodafoneUK I understand that these changes need to be made, but I think your timing is poor

Picking up WiFi from next door neighbours and even someone’s printer. Can it connect the WiFi which is in the same house as I’m in though can I @VodafoneUK - I’ve never known a service so appalling.

@VodafoneUK I am very disappointed with the customer service I have received from you I have been a good customer for a number of years and you have treated me appallingly

After 20yrs with @VodafoneUK I think I’m going to have to change networks the signal in ox2 is getting worse not better

@VodafoneUK #VeryMeRewards my new year’s resolution is to slow down and not get so stressed when driving!

Utterly runbish customer service today @VodafoneUK Since moving BB to you service been intermittent. You monitored line for 24 hrs, said there was a fault. You booked an engineer for today. I took time off wrk. You called to discuss issue & said there was no engineer booked.

@VodafoneUK customer service is horrendous. 7 weeks without a phone and still no idea where it is

@VodafoneUK customer service my arse

Feeling the love for @VodafoneUK today, fantastic customer service, just a shame they couldn’t replace my lost #AppleWatch 😭

@SeemaMistryP @VodafoneUK We shouldn't have to resort to using social media to get customer service. It should be readily offered all the time.

@VodafoneUK Really dissapointed with the broadband service. We were supposed to be up and running last Thursday and nothing. No one can tell me exactly what’s wrong with the line but another engineer can’t come until the 7/9. 2 weeks after the initial date!

How can @VodafoneUK TODAY offer a £2.50 ticket for All Points East when I have already paid in full. My luck has been absolutely awful this year 😡

@DanteHarker @VodafoneUK really doesn`t help

@VodafoneGroup @VodafoneUK you should be a shamed at your poor customer service in the last 10 years I have set up my online account 27 this log in once go back the next day dose not recognise my username or password don’t won’t a retweet’s you call me #nothappy

Don’t use @VodafoneUK My son does £20 every month for a bundle. Yesterday the same. No bundle attached and now they won’t help. Absolutely selfish and cruel. No credit. No bundle. Absolute arseholes. Abhishek on chat is so rude too. 5 accounts and this is the thanks you recieve

@VodafoneUK keeps trying to ring me and I keep missing the call. I think it’s the only way I’ll be able to make an effective complaint and see if I can get my contract changed/reduced at least until it comes to an end 😩

@VodafoneUK awesome service from Vodafone customer services today. Innovative solution to a problem resulting in a happy customer.

@VodafoneUK Ok so I did see this when I googled it but every time I put the exact password in it says incorrect? Never mind. Will just keep trying. Thanks

@VodafoneUK have had my phone disconnected for 30 hours that I’m aware of now. No warning to any restriction either. I have spoken to online team who fob me off with “it’ll be 24hours” Absolutly disgusted with the service. Maybe I’ll cancel the upgrade we’ve just done :/

@VodafoneUK **** I wish I took that job with the NHS, free pizza, free coffee and now free data : (

@S1ngletrackM1nd @EE @VodafoneUK I've got 14 days to decide,once it arrives. Worst case scenario I'll send it back and buy from @CPWTweets

@VodafoneUK can you respond to my DM ASAP. You’re network doesn’t work in any way. Such poor service, that I can’t believe I pay for

@VodafoneUK don’t half give you a **** experience and pass the buck to a different company

@VodafoneUK The NHS shouldn't be allowed to profit from their employment personally (other than their wages etc). This is considered a gift and highly unethical and probably not technically allowed. This **** needs stopped now. You're all scum. Inc those who demand and accept it.

New phone 🤩 only upgraded online yesterday!!! Bravo @VodafoneUK amazing customer service!

Dear @VodafoneUK. I’m sure you know this already, but your customer care and online ‘help’ is shocking.

@angel_samson @vodaphone @VodafoneUK Omg i did it on line but ended up with 2 phone accounts !!!! Aparently so many people have done it by accident as vodaphone dont make it clear! I was lucky i manged to cancel it last minute ! Check ur account babes and make sure u dont have 2 phone numbers x

@virginmedia continuing issues with broadband in Telford (TF2) and no reasons given!!! It’s costing me a fortune for awful service and costing me extra with @VodafoneUK because I’m having to use my data 😡😫 #virginmedia #virginmediadown

@johnpopham @VodafoneUK Cor. Last time I was in hospital in 2016 I couldn’t even pick up a wifi signal.