Vodafone Outage in Oxford, England

@VodafoneGroup @VodafoneUK you should be a shamed at your poor customer service in the last 10 years I have set up my online account 27 this log in once go back the next day dose not recognise my username or password don’t won’t a retweet’s you call me #nothappy

Don’t use @VodafoneUK My son does £20 every month for a bundle. Yesterday the same. No bundle attached and now they won’t help. Absolutely selfish and cruel. No credit. No bundle. Absolute arseholes. Abhishek on chat is so rude too. 5 accounts and this is the thanks you recieve

@VodafoneUK keeps trying to ring me and I keep missing the call. I think it’s the only way I’ll be able to make an effective complaint and see if I can get my contract changed/reduced at least until it comes to an end 😩

@VodafoneUK awesome service from Vodafone customer services today. Innovative solution to a problem resulting in a happy customer.

@VodafoneUK Ok so I did see this when I googled it but every time I put the exact password in it says incorrect? Never mind. Will just keep trying. Thanks

@VodafoneUK have had my phone disconnected for 30 hours that I’m aware of now. No warning to any restriction either. I have spoken to online team who fob me off with “it’ll be 24hours” Absolutly disgusted with the service. Maybe I’ll cancel the upgrade we’ve just done :/

Can't believe I'm entitled to an upgrade and @VodafoneUK failed to inform me for nearly a month. Hope you can sort out a loyal customer a VERY good deal?

@VodafoneUK is there a problem with the app, not been able to log in for nearly a week?!

@VodafoneUK lol how about flowers and maybe an hourly rate for my time working for you to fix your own problems! Otherwise, I'm off!

@VodafoneUK so far, I've had about 24 hours of 2018 on the phone to you. Using you for mobile contract was never a problem before

Hi @VodafoneUK I'm 54 minutes into a call with your support team trying to reclaim £150 you've mistakenly taken after your own errors.

Day 6 of @VodafoneUK having an unusable prime time data service in G78 3EE. Woeful.

I really wonder about my new @VodafoneUK router. According to the chat agent, you can't change the wifi settings before it's paired to your customer account. It saves them, but phones can't connect. Hard-reset via button after agent had paired it didn't forget them, though. Huh.

Can not believe that @VodafoneUK do not take fraudulent activity seriously. Will definitely be involving the @financialombuds if my complaint is not resolved satisfactorily.

@ThreeUKSupport Thanks for leaving us with barely no mobile signal + using Wifi Calling doesn't work. Everything was fine till last week when work was done on the Areas signal and now it doesn't work Meanwhile your competitors @VodafoneUK Has Cristal Clear Signal that works....

@ThreeUKSupportThanks for leaving us with barely no mobile signal + using Wifi Calling doesn't work. Everything was fine till last week when work was done on the Areas signal and now it doesn't work Meanwhile your competitors @VodafoneUK Has Cristal Clear Signal that works....

@mischawatson They didn’t say anything about a £20 change of plan fee! On top of adding a security plan I told them not to add! @VodafoneUK so bloody sneaky. Never had any issues before but now would deter friends from using their sneaky network! not impressed!!!!!!!!!!!!

@HuaweiMobileUK the wife’s P20 phone has been loosing signal a lot the last few days. Pretty sure it’s not the network @VodafoneUK

@VodafoneUK answer my DMs you have made me a very angry customer today 😡

@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

@VodafoneUK @VodafoneGroup why can’t Vodafone see my next bill. I can. Four times I’ve contacted you to get my account corrected still not sorted. Lots of excuses absolutely appalled by the service and I’ve been with you for years. Maybe not much longer.