Vodafone Outage in Aston, Oxfordshire, England

@ThreeUKSupport So here in Oxford OX2 7AH I have no working phone signal. I am unable to log onto my NHS responder app and can’t even complete a voice call. 3 days in a row. I’ve tried all your usual remedies. Useless. Thank goodness I can use my wife’s @VodafoneUK iPad.

@VodafoneUK I understand that these changes need to be made, but I think your timing is poor

Picking up WiFi from next door neighbours and even someone’s printer. Can it connect the WiFi which is in the same house as I’m in though can I @VodafoneUK - I’ve never known a service so appalling.

@piersmorgan what is your opinion on mobile phone companies ie @VodafoneUK raising their prices in these unfamiliar times caused by this horrible desease. Surly they they should have a serious look at themselves and rethink this decision

@VodafoneUK I am very disappointed with the customer service I have received from you I have been a good customer for a number of years and you have treated me appallingly

After 20yrs with @VodafoneUK I think I’m going to have to change networks the signal in ox2 is getting worse not better

@VodafoneUK #VeryMeRewards my new year’s resolution is to slow down and not get so stressed when driving!

Utterly runbish customer service today @VodafoneUK Since moving BB to you service been intermittent. You monitored line for 24 hrs, said there was a fault. You booked an engineer for today. I took time off wrk. You called to discuss issue & said there was no engineer booked.

@VodafoneUK So you turned the damn mast on have you, finally.

@VodafoneUK customer service is horrendous. 7 weeks without a phone and still no idea where it is

@VodafoneUK really disappointed with the customer service I received when calling about our broadband. The Technical team didn’t know how to resolve the issue, so asked me to send them pictures to an email address but when I tried to send them it says the e-address doesn’t work.

Cannot WAIT to get out a contract with @VodafoneUK for good, they are unhelpful, employ rude staff without any customer service, and LIARS 😊

@VodafoneUK customer service my arse

@SeemaMistryP @VodafoneUK We shouldn't have to resort to using social media to get customer service. It should be readily offered all the time.

@VodafoneUK Really dissapointed with the broadband service. We were supposed to be up and running last Thursday and nothing. No one can tell me exactly what’s wrong with the line but another engineer can’t come until the 7/9. 2 weeks after the initial date!

@LadyLiff @VodafoneGroup @VodafoneUK I have the email address for their CEO, shit happens when you message him!!

Customer service of @VodafoneUK are a joke 😅

How can @VodafoneUK TODAY offer a £2.50 ticket for All Points East when I have already paid in full. My luck has been absolutely awful this year 😡

@DanteHarker @VodafoneUK really doesn`t help

@VodafoneUK not happy with the service. I’ve upgraded my sim free contract today and now I don’t a service!!! What a load b......t!!! I can’t even complain cause it’s now past 8pm!!! arrrrrggghhhhh!!!!!

@VodafoneUK @O2 doing nothing for anyone trapped on their network

@mcsquidge @VodafoneUK @barnardos @BritishRedCross @safelives_ @bt_uk And now "customer services" won't help as I've logged a formal complaint and they don't comment whilst matters are being "handled" by them

@VodafoneUK It's fine, it seems like @bt_uk have sorted their act out since being shamed in the media and the internet has been fine for the time being. Excuse me for not accepting your help when I'm well aware that the problem isn't on my end. Thank you.

@VodafoneUK . Very poor, took me 3 + hrs of live chat today to get Vodafone to top up a dongle that I paid for & came out of my account on the 28th, she is 70+ years old & isolating & enjoys using her tablet, could try harder

@VodafoneUK yet again Internet down and won't come back on...

@VodafoneUK not including the hours spent on customer service at the start of the contract trying to actually get it sorted, promised call backs missed, jumping through hoops to even get technical help.

@ljsurrage @VodafoneUK OMG don’t 😭 we have the exact same issues and it seems as though you have to complain online in order for someone to do something and even that doesn’t work.

Don’t ever get @VodafoneUK internet. Worst experience ever

@__lifeofsai @VodafoneUK If I think for too long about the phonecalls I’ve had with them over our broadband I actually have to lie down for quite some time

Defo moving phone providers after that @VodafoneUK are crap😣😣