Vodafone Outage in Aston, Oxfordshire, England

Customer service of @VodafoneUK are a joke 😅

How can @VodafoneUK TODAY offer a £2.50 ticket for All Points East when I have already paid in full. My luck has been absolutely awful this year 😡

@DanteHarker @VodafoneUK really doesn`t help

@VodafoneUK not happy with the service. I’ve upgraded my sim free contract today and now I don’t a service!!! What a load b......t!!! I can’t even complain cause it’s now past 8pm!!! arrrrrggghhhhh!!!!!

@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!

@VodafoneUK @VodafoneGroup I am utterly lost for words. Not only has my bill been continually incorrect, you reflect your errors in my credit report ! #unbelieveable #incompetence

Guess we are going to court @VodafoneUK I look forward to it! I have NEVER known such atrocious customer service in all my life

@VodafoneGroup @VodafoneUK you should be a shamed at your poor customer service in the last 10 years I have set up my online account 27 this log in once go back the next day dose not recognise my username or password don’t won’t a retweet’s you call me #nothappy

Let me say it again, @VodafoneUK are ******* shit *****.

@VodafoneUK trying to cancel my contract. The most painful experience ever. If I wanted to upgrade I’m sure it wouldn’t be so hard 🤬

Don’t use @VodafoneUK My son does £20 every month for a bundle. Yesterday the same. No bundle attached and now they won’t help. Absolutely selfish and cruel. No credit. No bundle. Absolute arseholes. Abhishek on chat is so rude too. 5 accounts and this is the thanks you recieve

@VodafoneUK @AmazonUK #TuesdayTreats I'd use the £15 @AmazonUK gift card to treat my Grandad for #Christmas

Appalling service @VodafoneUK no responsibility for your overcharging error and still on phone call an hour later trying to resolve! @financialombuds have been contacted

@VodafoneUK keeps trying to ring me and I keep missing the call. I think it’s the only way I’ll be able to make an effective complaint and see if I can get my contract changed/reduced at least until it comes to an end 😩

@VodafoneUK I have never paid to upgrade!! 15+ years with Vodafone and no layalty! 👎👎👎👎

@VodafoneUK no loyalty to existing customers! Poor customer service 👎👎👎

@VodafoneUK awesome service from Vodafone customer services today. Innovative solution to a problem resulting in a happy customer.

@VodafoneUK have had my phone disconnected for 30 hours that I’m aware of now. No warning to any restriction either. I have spoken to online team who fob me off with “it’ll be 24hours” Absolutly disgusted with the service. Maybe I’ll cancel the upgrade we’ve just done :/

Can't believe I'm entitled to an upgrade and @VodafoneUK failed to inform me for nearly a month. Hope you can sort out a loyal customer a VERY good deal?

@VodafoneUK is there a problem with the app, not been able to log in for nearly a week?!

@Bazzalona @VodafoneUK I’ve noticed that my phone keeps going low signal, then 3G and even Edge at times (who knew that still existed!). Appears Vodafone are carrying out maintenance but not told anyone

@VodafoneUK It’s not amazing. The screen scratches way more than other iPhones. The camera is pretty bad. It was just so disappointing.

@m0j0sd0j0 @VodafoneUK Vodafone are poo. Great in the first contract we had, renewed and it just got awful. Out of contract soon and I cannot wait!

@VodafoneUK After 3 days, literally Hours on the phone and a complete waste of my time being sent to store, for them to not do what they were meant to to spend more hours on the phone I can now send messages. I’m really disappointed in the service I received though.

Again dreadful service with @EE - not valued at time to start lookimg around @O2 @VodafoneUK @ThreeUK @giffgaf

@VodafoneIN @VodafoneGroup @VodafoneUK Still didn’t get any solution from vodafone. Even didn’t get any call. Very Shameful.

@VodafoneUK why is your service so Shit ffs

Looking everywhere for a openreach approved router this @VodafoneUK router is just terrible, the internet keeps dropping despite the changes they made to the settings for me. If anyone is using a third party router with Vodafone and getting decent results let me know please.

Why do you @VodafoneUK never just charge just the £6 per 24 hours when roaming in the USA & then come up with a load of excuses about time zones etc. You expect to take £6 if turn roaming for 5 mins if turned on in whatever time zone at 23.55 and then another £6 after 0.00-Crazy!

@VodafoneUK @VodafoneIN Oh. My bad. They do TWEET that they’ll sort it out in a jiffy. Full points for that I guess