Vodafone Outage in Aston, Oxfordshire, England

@LadyLiff @VodafoneGroup @VodafoneUK I have the email address for their CEO, shit happens when you message him!!

Customer service of @VodafoneUK are a joke 😅

How can @VodafoneUK TODAY offer a £2.50 ticket for All Points East when I have already paid in full. My luck has been absolutely awful this year 😡

@DanteHarker @VodafoneUK really doesn`t help

@VodafoneUK not happy with the service. I’ve upgraded my sim free contract today and now I don’t a service!!! What a load b......t!!! I can’t even complain cause it’s now past 8pm!!! arrrrrggghhhhh!!!!!

@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!

@VodafoneUK @VodafoneGroup I am utterly lost for words. Not only has my bill been continually incorrect, you reflect your errors in my credit report ! #unbelieveable #incompetence

Guess we are going to court @VodafoneUK I look forward to it! I have NEVER known such atrocious customer service in all my life

@VodafoneGroup @VodafoneUK you should be a shamed at your poor customer service in the last 10 years I have set up my online account 27 this log in once go back the next day dose not recognise my username or password don’t won’t a retweet’s you call me #nothappy

Let me say it again, @VodafoneUK are ******* shit *****.

@VodafoneUK trying to cancel my contract. The most painful experience ever. If I wanted to upgrade I’m sure it wouldn’t be so hard 🤬

Don’t use @VodafoneUK My son does £20 every month for a bundle. Yesterday the same. No bundle attached and now they won’t help. Absolutely selfish and cruel. No credit. No bundle. Absolute arseholes. Abhishek on chat is so rude too. 5 accounts and this is the thanks you recieve

@VodafoneUK @AmazonUK #TuesdayTreats I'd use the £15 @AmazonUK gift card to treat my Grandad for #Christmas

Appalling service @VodafoneUK no responsibility for your overcharging error and still on phone call an hour later trying to resolve! @financialombuds have been contacted

@VodafoneUK keeps trying to ring me and I keep missing the call. I think it’s the only way I’ll be able to make an effective complaint and see if I can get my contract changed/reduced at least until it comes to an end 😩

@VodafoneUK I have never paid to upgrade!! 15+ years with Vodafone and no layalty! 👎👎👎👎

@VodafoneUK no loyalty to existing customers! Poor customer service 👎👎👎

@VodafoneUK awesome service from Vodafone customer services today. Innovative solution to a problem resulting in a happy customer.

@VodafoneUK have had my phone disconnected for 30 hours that I’m aware of now. No warning to any restriction either. I have spoken to online team who fob me off with “it’ll be 24hours” Absolutly disgusted with the service. Maybe I’ll cancel the upgrade we’ve just done :/

Can't believe I'm entitled to an upgrade and @VodafoneUK failed to inform me for nearly a month. Hope you can sort out a loyal customer a VERY good deal?

@VodafoneUK is there a problem with the app, not been able to log in for nearly a week?!

@BroganRoganTrev @VodafoneUK @VodafoneGroup I reported them to Cisas, wrote letters, never replied, charging me £14-28 over and above my DD. CISAS, ordered them to pay me £200+£98 overcharging. After 10 years now another network.

Was promised a callback from @onecom and @VodafoneUK today to sort out an issue. Not surprised to get nothing. Simply money-grabbers.

@BroganRoganTrev @VodafoneUK @VodafoneGroup They are the worst company to deal with ever. I’ll never give them another penny in my whole life.

@VodafoneUK is there an issue with broadband. Went off all of a sudden 45 mins ago and 2 hour wait to speak to an agent.

@TumshiePam @BroganRoganTrev @VodafoneUK @VodafoneGroup If you can bear it see my thread from yesterday. My particular issue is that they are the monopoly supplier of Gigafast fibre broadband having put in a bespoke network under the @CityFibre project.

@VodafoneUK I am very disappointed with your service I have called multiple times to get help setting up sms on my new @Apple #iPhone but no one has been able to help. @OmbudServices @Ofcom

I had a phone job interview today on my burner phone because on the 4th day, @EE have still not fixed the issue. Thank you @VodafoneUK for having NW coverage and for aiding my job hunt today

@VodafoneEgypt I have gone through the issue with 5 different company representative, I was just fobbed off, no follow up call,no resolution to my issues. still the issue goes on.I am.taking the matter further higher up the chain.of command @VodafoneGroup @VodafoneUK

@VodafoneUK your customer service is absolutely shocking 8 times I’ve had contact your agents either by phone or live chat and been told several false information and lies I’m raging!!!!

@VodafoneUK still waiting after 2 weeks for my mother to have a working phone after a simple change from paygo to contract was messed up by Vodafone migration service. Terrible service after 2 visits to shop and nearly 3 hours wastes on phone.